

The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
Melina Palmer
Consumers are weird. They don't do what they say they will do and don't act how we think they "should." Enter Melina Palmer, a sales conversion expert with a personal mission to make your business more effective and brain friendly. In this podcast, Melina will take the complex concepts of behavioral economics (the study and science of why people buy - or not) and provide simple, actionable tips you can apply right away in your business. Whether you're a small business or thriving corporation, Melina's tips can help your business increase sales and get more customers.
Episodes
Mentioned books

11 snips
Oct 23, 2025 • 56min
543. The Winner's Curse
This discussion features Dr. Richard Thaler, a Nobel Prize winner and behavioral economics pioneer, alongside Dr. Alex Imas, a professor known for his research on attention and uncertainty. They dive into the intricacies of decision-making, highlighting how bidders often overpay in auctions due to the winner’s curse. The conversation reveals fascinating insights about mental accounting and its real-world effects in finance. They also explore the role of AI in shaping consumer behavior and the importance of long-term trust in business relationships.

Oct 21, 2025 • 40min
542. Defaults Decoded: The Subtle Nudges Shaping Consumer Choices
Explore how defaults influence consumer decisions in surprising ways. Discover the difference between true and implied defaults and their impact on buying behaviors. Melina shares engaging examples, from air-conditioning purchases to subscription services, showcasing how small nudges can lead to significant changes. She also discusses the ethical implications of nudging, framing choices effectively, and aligning business incentives with customer needs. Get ready to rethink how defaults shape your personal and professional choices!

10 snips
Oct 16, 2025 • 44min
541. The Power of Employee Well-Being
Mark C. Crowley, a leadership expert and author known for his works on emotional intelligence, dives deep into the significance of prioritizing employee well-being. He discusses compelling research linking well-being to profitability and retention, revealing why traditional engagement methods often fall short. Mark shares actionable strategies for leaders to foster emotional safety and a sense of belonging within teams. He emphasizes the importance of real-time feedback, the positive-to-negative feedback ratio, and encourages leaders to reflect on their influence on employee wellness.

11 snips
Oct 14, 2025 • 43min
540. The Art of Experimentation to Gain Consumer Insights
In this chat, Dr. Henry Stott, co-founder of DEC Tech, dives deep into the world of business experimentation and consumer insights. With years of experience in behavioral science, he highlights the vital importance of context in predicting consumer behavior. He shares fascinating case studies, like those with Deliveroo and Lloyds Bank, showcasing how immersive trials can optimize services and improve customer journeys. Listeners will also learn how even small behavioral tweaks can make a significant impact on customer experience.

Oct 9, 2025 • 52min
Beyond Fast: The Power of Belief and Leadership in Coaching
In this episode of The Brainy Business podcast, Melina Palmer welcomes Sean Brosnan, author of the inspiring book Beyond Fast. Sean, a high school running coach, shares his remarkable journey of transforming a struggling team at Newberry Park High School into one of the most dominant forces in high school running history. This episode dives deep into the psychology of leadership, the importance of belief systems, and the courage to challenge the status quo. Listeners will learn how Sean's unique coaching philosophy emphasizes mental resilience and the power of community. He discusses the significance of nurturing individual talents while fostering a cohesive team spirit, and how these principles can be applied beyond sports into the business world. Sean's insights into breaking mental barriers and redefining what is possible will inspire you to reflect on your own limiting beliefs and encourage your team to strive for greatness. Additionally, this episode explores the balance between consistency and urgency, highlighting how sustainable routines lead to true transformation. Sean shares practical advice on how to create a positive culture that motivates individuals to achieve their best while working towards a common goal. In this episode: Discover the mindset shifts necessary for breaking records and achieving the impossible. Learn how to foster a positive team culture that values every member's contribution. Understand the importance of mental resilience and consistency over urgency in achieving long-term success. Explore how to apply lessons from sports coaching to leadership and team dynamics in business. Reflect on your own limiting beliefs and how they may be holding you back from achieving your goals. Get important links, top recommended books and episodes, and a full transcript at thebrainybusiness.com/539. Looking to explore applications of behavioral economics further? Learn With Us on our website. Subscribe to Melina's Newsletter Brainy Bites. Let's connect: Send Us a Message Follow Melina on LinkedIn The Brainy Business on Youtube The Brainy Business on Instagram

Oct 7, 2025 • 50min
How Vision Shapes Our Perception and Behavior
In this episode of The Brainy Business podcast, Melina Palmer dives deep into the fascinating world of sight and vision, exploring how our sense of sight profoundly influences behavior and decision-making. Did you know that sight occupies more space in the brain than any other sense? Melina unpacks the difference between sight, what we perceive through our eyes, and vision, which is how our brains interpret that information based on past experiences. Listeners will learn about the significant role that visual stimuli play in shaping our perceptions and actions, from the powerful effects of optical illusions to the way our brains fill in gaps when processing information. Melina discusses how understanding these concepts can enhance business strategies and improve customer engagement by leveraging the brain's reliance on predictability and familiarity. This episode sets the stage for an upcoming conversation with legendary running coach Sean Brosnan, who helps athletes visualize and achieve their potential. Melina encourages listeners to reflect on their own visions of the future and how what they see influences what they believe is possible. In this episode: Discover the crucial differences between sight and vision and their implications for behavior. Learn how the brain processes visual information and the role of expectations in perception. Explore the impact of optical illusions and visual priming on decision-making. Understand how to apply insights about sight in business to enhance customer connections. Reflect on your own perceptions and how they shape your vision for the future. Get important links, top recommended books and episodes, and a full transcript at thebrainybusiness.com/538. Looking to explore applications of behavioral economics further? Learn With Us on our website. Subscribe to Melina's Newsletter Brainy Bites. Let's connect: Send Us a Message Follow Melina on LinkedIn The Brainy Business on Youtube The Brainy Business on Instagram

Oct 2, 2025 • 48min
537. Unlocking Behavioral Secrets of Iconic Brands
Richard Shotton, a behavioral science author and marketer, joins MichaelAaron Flicker, founder of the Consumer Behavior Lab, to unravel the psychological principles behind iconic brands. They discuss Kraft Mac and Cheese's use of pareidolia to capture attention and Snickers' humorous campaigns that drive purchases. Dyson's strategies to signal quality through perceived effort are highlighted. The duo emphasizes storytelling's importance in marketing, and they analyze the challenges of introducing new ideas in business while advocating for actionable insights to engage consumers effectively.

Sep 30, 2025 • 41min
536. Unlocking Consumer Choices: The Power of Behavioral Science in Marketing
Nancy Harhut, co-founder and Chief Creative Officer of HBT Marketing, dives deep into the intersection of behavioral science and marketing. She shares her journey from traditional marketing to utilizing consumer psychology for impactful strategies. Discover how autonomy bias can drive decisions, the concept of the magnetic middle boosts sales, and why testing is vital for marketing success. With real-world examples, Nancy illustrates how small changes can yield significant results, making this a must-listen for marketers eager to enhance their tactics.

Sep 25, 2025 • 51min
535: I Need That: Unpacking the Psychology of Perceived Need
Laurier Mandin, a seasoned product marketer and founder of Graphos Product, dives into the psychology of perceived need in this engaging conversation. He highlights how emotions drive consumer behavior, distinguishing between wants and needs. Laurier introduces the 'coveted condition,' illustrating it with a personal cycling story that shows how products can help shape aspirational identities. Listeners will gain insights on effective marketing strategies, the importance of validation, and the transformative power of demonstrating products to evoke emotional connections.

15 snips
Sep 23, 2025 • 46min
534. Shifting Perspectives: The Science of Changing Opinions
Dr. Andy Luttrell, a social psychologist and host of the Opinion Science podcast, dives into the intriguing world of how opinions are formed and shifted. He discusses the impact of cultural context on self-perception and the nuances of moral conviction in persuasion. Andy emphasizes tailoring messaging strategies to align with audience values and personality traits, and he shares tactics for fostering brand loyalty through identity connection. The conversation encourages listeners to reflect on their own beliefs and the ever-changing landscape of opinions.


