Social Skills Coaching

Easily listen to Social Skills Coaching in your podcast app of choice at https://bit.ly/social-skills-homeHear it Here - https://bit.ly/ExtractInfo00:01:16 From Patrick King's book how to Extract Info, Secrets and Truth, let's take a look at the importance of eye contact and then spend some time discussing active listening.00:03:34 Effects of Eye Contact and Social Status on the Perception of a Job Applicant in an Employment Interviewing Situation00:03:56 Accurate Intelligence Assessments in Social Interactions, Mediators and Gender Effects00:05:34 A 2016 Japanese study by Kajimura and Nomura titled When We Cannot Speak eye Contact Disrupts Resources Available to Cognitive Control Processes During Verb Generation00:06:22 Helping Children Think Gaze Aversion and Teaching by Phelps and Doherty Snedden, researchers found that kids told to look away while thinking and solving problems showed a 20% increase in performance.00:07:51 Eye Contact, Distance and Affiliation00:22:41 Label Emotions • Eye contact is essential for building trust. If you aren’t able to use eye contact, people will find you untrustworthy. The optimal eye contact period is around three seconds of eye contact at a time, with sufficient rest between gazes.• Active listening is a valuable skill set that any person should master, but the techniques of active listening can also help you improve your elicitation abilities and gather more information about people. You need to comprehend, retain and respond to the information people are sharing with you.• You can build rapport and connection in many ways, for example by restating, reflecting, summarizing, labeling emotions, probing (gently!) and using silence to encourage the other person to open up. Open-ended or leading questions (like those covered in the previous chapter) can subtly guide a person to open up to you.• Avoid giving advice, lecturing, sermonizing or judging.• Active listening techniques are best used when you would like someone to open up with you and share their true feelings. Other techniques are more appropriate for detecting deception.#ActiveListener #Binetti #CommunicationSkills #DohertySneddon #EmpatheticReflection #EyeContact #GazeAversion #GazeDuration #Kajimura #Kressler #LieDetection #NeuroLinguisticProgramming #Nomura #NonverbalCommunication #PupilDilation #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #HowtoExtractInfo #Secrets #andTruth

Hear it Here - adbl.co/3To6NDu• People-pleasing behavior can stem from a harsh inner critic, who is the one telling us that we are not worth anything unless we serve others, or that we do not deserve to have our needs met or boundaries respected.• We can push against our inner critic by becoming aware of its voice and honestly answering some questions, such as: is the choice I’m making ultimately for me or for someone else? Is this voice in my head serving my interests or working against me? The inner critic, however, is there for a reason, and we can ask what that reason is. Seek to understand what that function is, then consciously choose to meet that need in a healthier way.#InnerCritic #NegativeCoreBeliefs #Peoplepleasers #Peoplepleasing #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #StandUpForYourself #SetBoundaries #&StopPleasingOthers

Easily listen to Social Skills Coaching in your podcast app of choice at https://bit.ly/social-skills-homehttps://adbl.co/3shIydQ00:01:33 What to Say, What Not to Say 00:03:34 Avoid Diminishing 00:05:00 Avoid Dismissing 00:06:14 Avoid Leading Questions 00:07:11 Avoid Advice or Personal Anecdotes 00:09:31 Acknowledge Their Courage 00:09:56 Ask Empathic Questions 00:10:48 Compliment Their Character 00:11:55 Show You Care 00:12:34 An Empathic Statement Formula 00:18:18 Nonviolent Communication/NVC 00:20:48 To use NVC, we must always remember to: 00:23:40 Feelings 00:26:19 Needs00:29:49 Requests 00:34:15 When the Shoe Is on the Other Foot 00:38:43 Let's take a moment to summarize • In empathic communication, we should always seek to understand first and to create connection. Empathic statements can help, but avoid deflecting, diminishing, dismissing, dominating the conversation with leading questions, or giving advice or personal anecdotes. Instead, ask empathic questions, compliment something in their character, or do something practical to show you care. • The nonviolent communication model consists of four components: observations, feelings, needs, and requests. First, become aware of the objective facts of the situation and separate them out from interpretations, assumptions, and judgments about those facts. Next, share what you are feeling, remembering that feelings are connected to our needs, met or unmet. • Then, express these needs without blaming and without confusing needs with strategies used to meet those needs. Finally, finish with a request for that need to be met. Avoid requests that are vague, impossible to fulfil, framed as what you don’t want, or framed as a demand that can’t be refused. A request does not entitle us to receive what we ask for, so we should graciously accept if it isn’t granted. #DrMarshallRosenberg #Empathic #EmpathicConversation #EmpathicStatements #NonjudgmentalPerspective #NonviolentCommunication #NVC #Rosenberg #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #TrainYourEmpathyPhoto by sumit-kapoor and Pexels

00:05:40 Posture and Body Orientation 00:09:33 Eye Contact 00:10:54 A study led by Dr. Arthur Aron00:11:53 The Power of Eye Contact by psychologist Michael Ellsberg00:13:03 Kara Ronin’s “triangle technique” 00:13:41 Paralinguistics 00:15:08 The Four Ps of Voice 00:17:37 How to Improve Your Vocal Variety • When reading someone’s body language, pay attention to microexpressions, their overall posture and orientation in space, as well as their degree of eye contact. Paralinguistics refers to information carried in the tone, pace, pitch, etc. of the voice. • Think in terms of overall openness or closedness, but remember that no single detail is decisive and conclusive and that observations should always be compared against a baseline.#Communication #ConfidentSpeaker #DrArthurAron #EyeContact #InvoluntaryFacialExpression #MichaelEllsberg #NonverbalVocalCommunication #Paralinguistics #TriangleTechnique #VerbalCommunication #VerbalExpression #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #CommunicationSkillsTrainingPatrickKingPhoto by fauxels and Pexels

https://www.audible.com/pd/B094NZS81Q/?source_code=AUDFPWS0223189MWU-BK-ACX0-258377&ref=acx_bty_BK_ACX0_258377_pd_us00:02:54 “Stimulus Generalization as A Mechanism for Learning to Trust” by Oriel Feldman Hall00:03:23 “Trust in Close Relationships” by Rempel, Holmes, and Zanna 00:03:56 More Is Better 00:08:59 “Attitudinal Effects of Mere Exposure,” researcher Robert Zajonc 00:09:43 Credibility 00:10:50 Gass and Seiter in their book Persuasion, Social Influence, and Compliance Gaining sought to study credibility.• Trust has been shown to work in a linear fashion. The more you see someone, the more you trust them, regardless of interaction or depth. This is known as the propinquity effect and can be used to your advantage in making people feel psychologically comfortable with sharing more with you.• Credibility is a notch above trust; Trust is about people feeling that they can believe you, and credibility is where people also feel that they can rely on you. There are also proven ways to create an aura of credibility around yourself. These include highlighting qualifications, showing your caring and empathy, showing similarity, being assertive, showing social proof, not contradicting yourself, and avoiding being overly polite.#Festinger #Schachter #Credibility #Credible #DirectTrust #Familiarity #OrielFeldman #RobertZajonc #ThomasSmith #Zajonc #Zanna #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #HowtoExtractInfo #Secrets #andTruthPatrickKing

Hear it Here - adbl.co/3To6NDu00:03:25 Feelings Are Never Right or Wrong 00:05:26 People Are Responsible for Their Own Feelings 00:07:30 Understand What the Goal of Communication Is 00:09:18 Applying Self-Knowledge and Asking for What You Want • Assertive communication is not about force or coercion (aggressive) or pandering and submission (passive-aggressive) but about speaking confidently from the heart. To achieve mature, healthy communication, remember that feelings are never right or wrong, but it matters what we do with those feelings.• Other people are responsible for their feelings, and ultimately, the goal of communication is not to control others but to connect with them and get our mutual needs met. Finally, an important skill is to ask for what you need from a position of self-knowledge.#AggressiveCommunication #Assertive #Communication #CommunicationSkills #GoodConversation #AssertiveCommunication #NegativeEmotions #Passive #PassiveCommunication #Peoplepleasers #PoorCommunication #Reframing #SilentTreatment #SpeakLoud #SpeakClear #AndSpeakFromTheHeart #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #StandUpForYourself #SetBoundaries #&StopPleasingOthers

00:03:07 Can I just observe without judgment or evaluation?00:07:41 Brian Grazer is the author of the bestseller A Curious Mind: The Secret to a Bigger Life.00:10:39 Type 1: Diversive Curiosity This refers to being attracted to novelty.00:11:03 Type 2: Epistemic Curiosity Epistemology is the philosophical branch of inquiry related to the theory of knowledge itself.00:11:51 Type 3: Empathic Curiosity The type we are interested in here.00:14:16 Keep the Spark of Curiosity Alive 00:17:25 Resist Superficiality 00:20:47 No Such Thing as Boring 00:21:26 Artist and composer John Cage gives this advice: “If something is boring after two minutes, try it for four.00:23:51 Random Acts of Kindness • Avoid psychologizing. When we interpret people’s experiences, we are no longer fully listening to them. • Empathy is impossible without curiosity. Curiosity is about more than asking questions—it’s about having a sincere desire to understand someone else’s heart, mind, and complete experience. It requires imagination, a hunger to learn, and an open mind.• The main thing that gets in the way of real curiosity in empathic listening is the impulse to insert our own opinion, perspective, or frame of reference into the conversation. Imagine that learning to be interested in others is not a boring challenge, but a gift and an opportunity. • There are three kinds of curiosity: diversive (interest in novelty), epistemic (deeper inquiry into knowledge itself), and empathic. Whenever you notice mild interest in novelty, see if you can explore and amplify it till it becomes richer empathic curiosity. • Keep the spark of curiosity alive by consistently asking why, digging beneath the superficiality of a situation, and challenging yourself to see nothing as boring. • Random acts of kindness can make us more empathic. Try to be more alert to other people’s needs and respond spontaneously to them. • Kindness is a shift from focus on the self to focus on the other. Continually ask yourself, “How are other people doing? What do they need?”#Empathy #Curiosity #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #TrainYourEmpathy/home/russell/Dropbox/NMGMedia/Stock/JPGs/3182752.jpg

Hear it Here - https://bit.ly/3GAwNag00:01:58 Mirroring and Matching 00:03:03 In the 1970s, Richard Bandler and John Grinder introduced NLP00:05:24 Way 1: Match and Mirror External Communication Cues 00:07:31 Way 2: Match and Mirror Voice and Language 00:12:16 Way 3: Match and Mirror Internal Communication Cues 00:16:56 Way 4: Match on Content 00:18:38 Way 5: Chunking • Good conversation is firstly about the degree of concordance, harmony, and synchronicity between you and the person you’re talking to, i.e., rapport. • We can increase rapport by mirroring and matching both nonverbal and verbal expression. This can be done with internal and external cues, voice and language, content, and chunking style (i.e., up or down).#Chunking #Communication #EffortlessRapport #EmotionalContent #FacialExpression #JohnGrinder #NeuroLinguisticProgrammingNLP #NonverbalCommunication #RichardBandler #VerbalCommunication #TheRapportGame:FiveWaysToBuildRapport #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #CommunicationSkillsTraining/home/russell/Dropbox/NMGMedia/Stock/JPGs/64574.jpg

Hear it Here - https://bit.ly/ExtractInfo00:04:28 Elicitation Practice If none of the above work, that’s where the practice of elicitation comes in.00:08:15 Ellen Naylor in her 2016 book Win/Loss Analysis wrote about six specific elicitation techniques to get people talking.00:08:27 Recognition Practice Human beings are social animals.00:10:56 Complaining Technique This technique works with something else fundamental to human beings: how much we love to complain!00:15:45 Naïveté Technique In the same vein as the above, many people can’t help speaking up when they believe that someone is not wrong exactly, but merely trying to understand, and it’s their job to clear things up for them.00:17:57 Shift The Window This technique is a little more dramatic than the others, and may take a bit more practice, or otherwise being more familiar with the person in question.00:21:42 Silence Practice This last technique may not seem like the others, but in many cases, it can be the most powerful of all.00:25:05 Episode Takeaways • Analyze the answers to these questions cautiously, and remember to place everything in context. Note how they answer, not just the content, and also not what isn’t said. Use extrapolation to draw conclusions about what their answers say about them in a more general sense. • Questions needs to be iterative and responsive to the context and the answers you’ve already received. Also think about behavior online and in emails, or “read” a person’s possessions or home the way you would their body language. Use these observations to guide your questions.• Elicitation leads you to the information you’re looking for, without it seeming that you are. • Developed originally by the FBI, these techniques are really just ways to carefully work around conversational and societal norms to your advantage. They are effective because they work with human being’s natural social and behavioral tendencies.• For example, one tendency is towards recognition, or social connection. Use compliments or accurate observations to foster a rapport with someone or strengthen your connection. • You can also elicit information by encouraging people to complain, and in doing so, reveal something previously hidden, or else tap into the human need to correct someone’s error. Sued skillfully, most people cannot resist joining in on a complaining session or correcting an “error” you make.• Playing dumb or using naivete or ignorance will also encourage some people to try to educate you, and share vital information, especially since you will seem so non-threatening. • Finally, one technique is to say something quite dramatic to “shift the window” and then act as though nothing has happened; subtly, you may well elicit a revealing response. Silence can also be used effectively, since it encourages people to fill the gap with the information you want to know. #AccurateAssessments #AccurateObservations #AwkwardTension #BehavioralTendencies #Beliefs #BenignSituations #ComplainingTechnique #ElicitationPractice #EllenNaylor #IndirectQuestions #NaïvetéTechnique #SilencePractice #PuttingYourQuestionsIntoContext #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #HowtoExtractInfo #Secrets #andTruth/home/russell/temp/questions/questions-brown-and-black-wooden-blocks-10412820-Sara.jpg

Hear it Here - adbl.co/3To6NDu00:01:27 In 2019, Matthew Berry and Steven Brown did research on the vocal tones 00:06:14 Jo Emerson is a confidence coach 00:07:10 Watch Your Body Language 00:08:33 Maintain Comfortable Eye Contact 00:09:26 Dress the Part 00:10:38 Develop Your Personal Sense of Poise • Assertiveness is something you can fake till you make! Be mindful of your body language (stand tall and take up space), maintain comfortable eye contact, fine-tune your personal sense of style (whatever that is), and practice the habits of a poised, composed person (such as gracefully accepting compliments).#EyeContact #GenuineConfidence #JoEmerson #MatthewBerry #KarenPine #StevenBrown #BeingAssertive—OrAtLeastHowToFakeItTillYouMakeIt #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #StandUpForYourselfPhoto by Vlada-Karpovich and Pexels