
Protect the Hustle | A SaaS Podcast
Accelerate your B2B SaaS growth and get better as an operator. Join Paddle as we explore the truth behind the strategy and tactics of those scaling in SaaS. Basically this podcast gives you a team of advisors in the trenches actually doing the work.
Latest episodes

Aug 24, 2021 • 33min
Revisiting: Wistia's Brendan Schwartz on the Self-Aware Business Model
Topics covered in this episode
What is the Wistia Way?
Learning to install processes but go with the flow
The simple benefits of being genuine
How to make your strengths stronger
The dynamic of Wistia CEO Chris Savage and CTO Brendan Schwartz
Taking a "values-first" approach to product.
This episode is produced by Dan Callahan, Benjamin Hillman, and Patrick Campbell. Additional support by Robert Byrne and Allissa Chan.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space.

Aug 17, 2021 • 54min
Revisiting: Measuring the Subscription Economy with Zuora's Tien Tzuo
*This episode was filmed prior to the occurrence of the COVID-19 pandemic.Topics covered in this episode
The shift from a product economy to a subscription economy
How to build a long-term, sustainable startup
The power of a strong marketing strategy and the power of storytelling
This is a ProfitWell Recur Studios production—the first media network dedicated entirely to the SaaS and subscription space.

Aug 10, 2021 • 25min
Revisiting: Qordoba’s CEO, May Habib, Talks Total Market Transition
Every company goes up market eventually, especially in B2B. Most do so by expanding their offering, few actually make the leap from abandoning the low end of the market and going right at the enterprise instead. So how do you get there? Transitioning from the startup market to the enterprise world requires strategic pivoting and a proactive group effort. May Habib has witnessed this first hand, as she played a pivotal role in the market transition of content intelligence platform Qordoba. May oversaw a considerable transformation with Qordoba, moving from the low end of the market as a content localization product to selling to giant enterprises like Marriott, Visa, and Condé Nast. She's steadfast in the mindset that training is everything, and you must prioritize heavy coaching, transparency, and feedback in the process. Listen here to see how she did it so successfully.Topics covered in this episode:
Transitioning markets (from startup to enterprise) through strategic pivoting
Training your team for proactivity through heavy coaching
The value of transparency and feedback in your process of transition
This is a ProfitWell Recur Studios production—the first media network dedicated entirely to the SaaS and subscription space.

Aug 3, 2021 • 35min
Revisiting: Mike Troiano, Partner at G20, on the Power of Brand
Topics covered in this episode
Great marketing is built from the consumer up, not the product
Use classical positioning language as a framework to build brand
Brand informs every aspect of product experience
A customer's willingness to pay for a premium experience
How a company articulates a value proposition.
This episode is produced by Dan Callahan, Benjamin Hillman, and Patrick Campbell. Additional support by Robert Byrne and Allissa Chan.This is a ProfitWell Recur Studios production—the first media network dedicated entirely to the SaaS and subscription space.

Jul 27, 2021 • 26min
Predictable Revenue's Aaron Ross, on a better way to sell
Topics discussed in this episode:
Why everyone should have the skill to sell
The secret to nailing the niche
Dissecting the ideal customer
Why most companies stall
The anatomy of a successful cold call
This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space.

Jul 20, 2021 • 30min
RD Station's Eric Santos on educating an emerging market
Topics discussed in this episode:
Embracing Complexity When Selling to SMBs
How to Be Successful in an Emerging Market
The Playbooks to Educate an Ecosystem
The Advantage of Building a Company in Brazil
Managing People and Problems
This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space.

Jul 13, 2021 • 37min
Bonjoro's Matt Barnett on customer advocacy
Topics discussed in this episode:
The golden ticket of customer advocacy
Taking video off its pedestal
A guide to customer advocacy
Seeding stories
Tying metrics back to a leading indicator
This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space.

Jul 6, 2021 • 21min
Vivek Sharma on decision-making frameworks and growth
Topics discussed in this episode:
The last millisecond experience
Phase transitions of growth
Avoiding premature optimization
Centralized vs distributed teams
This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space.

Jun 29, 2021 • 45min
David Hauser on the importance of core values
Topics discussed in this episode:
The Itch to Strategically Operate
A System for Firing and Developing People
Keeping the Rhythm with the Operational Success
Building a Culture of Learning
Sharing Numbers in a Way that Motivates
This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space.

Jun 22, 2021 • 24min
Meghan Keaney Anderson on creating valuable content
Topics discussed in this episode:
Creating Content with Desirable Value
Which Marketing Metrics Make the Most Sense
Surviving the No-Exit Situation
Finding Comfort in Uncertainty
This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space.