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The Learning Leader Show With Ryan Hawk

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Feb 21, 2022 • 1h 1min

460: Jane McGonigal - How To See The Future & Be Ready For Anything

Text HAWK to 66866 for "Mindful Monday" Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12  https://twitter.com/RyanHawk12 Jane McGonigal, PhD is a world-renowned designer of alternate reality games — or, games that are designed to improve real lives and solve real problems. She believes game designers are on a humanitarian mission — and her #1 goal in life is to see a game developer win a Nobel Peace Prize. She is a two-time New York Times bestselling author: Reality is Broken: Why Games Make Us Better and How They Can Change the World and SuperBetter: The Power of Living Gamefully. Her TED talks on how games can make a better world and the game that can give you 10 extra years of life, are among the all-time most popular TED talks, and have more than 15 million views. Jane dedicates this book to her sister Kelly... "who lives six minutes in the future." They are twins. "It's so helpful having her. If she can achieve something (TED Talks, Books), I could do it too." Being able to predict the future is not enough. You have to be bale to pre-feel it. Write down your long term plans. "Talk about a world you want to wake up in." "Any useful idea about the future should sound rediculous initially." "The best way to predict the future is to invent it." How to think like a futurist? In the corporate world... Carve out a role for yourself to fight short-terminism. Fight short term thinking. Play the long game. Create future planning habits in your organization. Dare to daydream. Take ownership - Create moments of joy... Be of service to others. A 30 second practical activity: Imagine 10 years from now... Where are you? What woke you up? Who are you with? The 3 questions to give you a baseline sense of your “future mindset” When you think about the next 10 years, do you think things will mostly stay the same and go on as normal? Or do you expect that most of us will dramatically rethink and reinvent how we do things? When you think about how the world and your life will change over the next 10 years, are you mostly worried or mostly optimistic? How much control or influence do you feel you personally have in determining how the world and your life change over the next 10 years? How to predict the future? Unstick your mind Think The Unthinkable Imagine the Unimaginable Imaginable - How to see the future coming and feel ready for anything– even things that seem impossible today One of the issues that cause depression is it doesn’t allow you to imagine a future. For us as leaders, we need to be able to imagine a positive future for ourselves and our team. Be a spotlight for other people’s good ideas. Bring attention to it. Be known as someone who spreads positive gossip Living in the present. Giannis – "When you focus on the past, that's your ego... And when I focus on the future it's my pride... And I kind of like to focus in the moment, in the present. And that's humility. That's being humble."
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Feb 14, 2022 • 1h

459: Josh Peck - Using Humor To Connect, Making The Big Ask, & The Power Of Vulnerability

Text Hawk to 66866 for "Mindful Monday" Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12    https://twitter.com/RyanHawk12 Josh Peck is an actor, comedian, author, entrepreneur, and YouTuber. He began his career as a child actor in the late 1990s and early 2000s and had an early role on The Amanda Show from 2000 to 2002. Josh rose to prominence for his role as Josh Nichols alongside Drake Bell's character in the Nickelodeon sitcom Drake & Josh. Josh Peck provided the voice of Eddie in the Ice Age franchise since Ice Age: The Meltdown and voiced Casey Jones in the Nickelodeon animated series Teenage Mutant Ninja Turtles. He also starred with John Stamos in the Fox comedy series Grandfathered. In 2017, Josh started a comedic lifestyle YouTube channel, Shua Vlogs, featuring his wife Paige O'Brien, David Dobrik, and many of the vlogsquad members. His new book is called Happy People Are Annoying. Notes: "Do good things and don't get caught doing them." Be of service to others. It seems when we focus on doing good things, good things seem to happen. When Josh was 8 years old, he felt powerless, insecure, and uncomfortable. He was having a family dinner during the holidays... He decided to commit fully to telling a joke. And he earned his first real laugh from his family. At that moment he said, "I decided what I wanted to do with my life." He became a stand-up comedian and eventually an actor. "Laughing is uncontrollable. It's so honest." How to add humor to your business meetings? "The only thing more compelling than a joke is honest vulnerability. Being willing to call yourself. Be human." That vulnerability will bring people closer to you. The power of listening: It helps you constantly make adjustments. Be open, free in the moment. Humor, acting, or leadership... All of those are acquired skills. You have to have the willingness to be bad at it first to get good at it later. Using a chip on your shoulder as motivation? It can work in the short term but doesn't typically work in the long term. "It was the wrong fuel for my engine." "You gotta ask:" When he was 12 years old, he found himself on set telling jokes to an older man. He was cracking the guy up. He didn't realize that person was the President of Nickelodeon. Josh then asked him to be on one of the hit Nickelodeon shows. He eventually got a call that changed his life. After that call, Josh and his mom moved to Los Angeles where he's worked as an actor ever since. You have to be willing to ask. You have to be willing to face rejection or embarrassment. Aaron Sorkin said you can make the hall of fame in baseball striking out 2 out of 3 times. The same is true in life. One of the first people Josh called when he was launching his podcast was Bob Saget. Bob was one of the more famous people he knew. And he immediately responded and said he would record the following week. There are hundreds of stories like this about him. We all should be more like him. Ryan Holiday advice - Get really honest and tell your story. Your journey can help other people. As a dad, Josh wants to correct the trauma of the past... He never met his dad. "Do good things and don't get caught doing them." Be in service of others.
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Feb 7, 2022 • 1h 1min

458: Gary Burnison - The Five Graces Of Life & Leadership (CEO of Korn Ferry)

Read my new book: The Pursuit Of Excellence https://bit.ly/excellencebulk Text Hawk to 66866 for "Mindful Monday" Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12    https://twitter.com/RyanHawk12 Gary Burnison is the CEO of Korn Ferry. Under his leadership, Korn Ferry has been transformed into a global organizational consulting firm with nearly 9,000 colleagues. Burnison is the author of seven leadership and career development books, including a New York Times bestseller. Notes: In his early days as a CEO, a member of Gary's board who was mentoring him, looked him in the eye and said, “I don’t just want you to be successful—I am going to ensure that you are successful.” Gary was moved by words. Looking back now, he sees that moment as a gift of grace. How he built a career from an entry-level worker to the CEO of a 9,000 person company: Humility and hustle drive careers forward To learn, you must be humble and self-aware. Hiring decisions: "I higher for hunger over pedigree." The Five Graces of Leadership: Gratitude―the attitude that elevates our spirits, boosts morale, and lifts our hearts Resilience―the quality that allows us to achieve beyond our wildest dreams Aspiration―the knowledge that we can make tomorrow better than today Courage―the ability to understand and move beyond our fears Empathy―the understanding needed to connect with others from their perspectives The most impactful leaders have four key skills: Adaptability: Being comfortable with unanticipated changes and diverse situations; being able to adjust to constraints and rebound from adversity. Curiosity: Approaching problems in novel ways; seeing patterns and understanding how to synthesize complex information; having the desire to achieve a deep understanding of things. Detail-oriented: Having the ability to systematically carry out tasks as assigned, with an understanding of the procedures and the importance of exactitude. Tolerance of ambiguity: Being comfortable with uncertainty and willing to make decisions and plans in the face of incomplete information “In today’s world, leadership is all about establishing community and connectivity so everyone can be part of something bigger than themselves.” “To have the grace to create this kind of leadership, we need greater self-awareness and genuine connection to others – particularly in this hybrid work environment where connections are increasingly more challenging to come by.” The #1 predictor of a candidate being effective? Learning agility "Humility is key for lifelong learning." Gary wrote a book called, "Lose The Resume, Land The Job." - Target the opportunity you want. Work to earn a warm introduction. A day in the life as the CEO of Korn Ferry: "You suddenly stop being a person and you start being a function." "Leadership is about inspiring others to believe." How he earned the role of CEO: Continuity helped (he was already working at the company) Vision, purpose, "the why," and the 4 or 5 parts of the strategy laid out moving forward When you're going for a VP role: Make sure it is a fit for you You are interviewing them as much as they are interviewing you Have purpose and passion for the role Why Gary writes so much: "It's therapeutic for me." He likes to write with others to learn from them and gain clarity. "I like to get their point of view and listen to them." How he's built confidence: It comes from life experiences. When Gary was 11 years old, he lived in the middle of Kansas. The moving vans showed up and took their furniture away. His family went bankrupt. In times of crisis, it's critical for the leader to step up.
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Jan 31, 2022 • 1h 1min

457: Ken Blanchard - Creating Magical Moments, Building Trust, & Simple Truths Of Leadership

Read my new book, The Pursuit Of Excellence https://bit.ly/excellencehawk Full show notes at www.LearningLeader.com Text Hawk to 66866 for "Mindful Monday" Twitter/IG: @RyanHawk12  https://twitter.com/RyanHawk12 Dr. Ken Blanchard is one of the most influential leadership experts in the world and is respected for his years of groundbreaking work in the fields of leadership and management. He's written 60+ published books... Most notably, The One Minute Manager has sold over 15 million copies.  Notes: T he One Minute Manager: 1 Minute goals – All struggles go back to one simple thing: communication. Set 3 goals for each employee. Write each of them down in 350 words or less. 1 Minute praisings (“catch people doing the right things”) – Do this immediately following good work. Don’t wait (you might forget). Be specific in your praise. 1 Minute reprimands (later changed to 1 Minute re-directs) - Address this immediately after it happens. Be very specific. "Teach people the power of love instead of the love of power." "Life is what happens to you when you're planning on doing something else." What made The One Minute Manager catch on? It was a parable. Those were rare at that time. It was a short book. A quick read. He started his company in 1979. Charles Schwab told him to name the company after himself... Thus, "The Ken Blanchard Companies" was started. It helped that YPO adopted them quickly. "All good performance starts with clear goals." Create magical moments – For his wife, Margie’s 80th birthday party, They rented a big house in Hawaii for a week surrounded by the people they love. How can you create magical moments? Ken has written 65 books... Only 2 of them by himself. He likes to write with others. Profit is the applause you get for creating a great environment for your people. Expectations: You get what you expect. Humility - Be there to serve others. Humility does not mean you think less of yourself. It means you think of yourself less. Connect the dots between individual roles and the goals of the organization. When people see that connection, they get a lot of energy out of work. They feel the importance, dignity, and meaning in their job. Leadership is not something you do to people. It's something you do with people. Vision is knowing who you are, where you're going, and what will guide your journey. "Many people measure their success by wealth, recognition, power, and status. There's nothing wrong with those, but if that's all you're focused on, you're missing the boat...if you focus on significance -using your time and talent to serve others -that's when truly meaningful success can come your way.: If becoming a high-performing organization is the destination, leadership is the engine. Sustained excellence: They realize it's not all about them They have a sense of humor They listen more than they speak Feedback is the breakfast of champions Get to D4 -- The highest level of development: Competent and Committed. Life/Career Advice: Be a lifetime learner Look for good leaders... Ask them to lunch  
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Jan 24, 2022 • 1h 5min

456: Daniel Pink - How Looking Backwards Moves Us Forward (The Power Of Regret)

Read my new book, The Pursuit of Excellence https://bit.ly/excellencehawk Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12  https://twitter.com/RyanHawk12 Text Hawk to 66866 for "Mindful Monday" Daniel H. Pink is the author of seven books, including the forthcoming The Power of Regret: How Looking Backward Moves Us Forward (Riverhead, 2022).  His other books include the New York Times bestsellers When and A Whole New Mind — as well as the #1 New York Times bestsellers Drive and To Sell is Human. Dan’s books have won multiple awards, have been translated into 42 languages, and have sold millions of copies around the world. Notes: The truth: We regret inactions much more than actions.The lesson: Be bold. Take that chance. In a world full of talkers, be a doer. Have a bias for action. The 3 keys to a productive achiever: empathy/compassion, curiosity, doggedness (consistency). We overvalue intensity and undervalue consistency and doggedness. Continue to show up and do the work. The four core regrets: Foundation regrets - People want stability. (save money, plan for the future) Boldness regrets - "If only I'd taken that chance." People regret not taking the chance. Moral regrets Connection regrets The truth: We deeply regret not asserting ourselves. The lesson: Speak up. Optimizing Regret: Our goal should not be to always minimize regret. Our goal should be to optimize it. By combining the science of anticipated regret with the new deep structure of regret, we can refine our mental model.  “Regret makes me human. Regret makes me better. Regret gives me hope.” This is a great exercise. Instead of a New Year's resolution, choose a single word to guide your 2022. After 2 years of upheaval, it can help you focus on the goals & changes most important to you. Dan's choice? Restore. The Dan Pink family acronym: HAHU - Hustle. Anticipate. Heads up. Big life decisions: Maximizers and satisficers Know when to maximize and when to satisfy. For low stakes decisions (the color of your car), you don't have to maximize Regret is part of the human condition. We all have regrets. Disclose it. Lift the burden. Someone that says they have "No Regrets" is either lying or they are a sociopath. Disclose lessons from your regrets. Ask yourself, "What did I learn from it?" Does everything happen for a reason? The lesson to be learned from it is understanding what we have control over and what we don't. Regret depends on storytelling. And that raises a question: In these stories, are we the creator or the character, the playwright or the performer? The answer is... YES. We are both. We are both the authors and the actors. We can shape the plot but not fully. We can toss aside the script but not always. We live at the intersection of free will and circumstance. "Our everyday lives consist of hundreds of decisions—some of them crucial to our well-being, many of them inconsequential. Understanding the difference can make all the difference. If we know what we truly regret, we know what we truly value. Regret— that maddening, perplexing, and undeniably real emotion—points the way to a life well-lived." Career/Life advice: Doggedness is important. Be a person of action. Be willing to try stuff. "We learn who we are in practice, not in theory." Doing something helps you figure it out.
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Jan 17, 2022 • 1h 4min

455: Oliver Burkeman - How To Think About Productivity... Time Management For Mortals (4,000 Weeks)

Read my new book, The Pursuit Of Excellence https://bit.ly/excellencehawk Text Hawk to 66866 for "Mindful Monday" Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12    https://twitter.com/RyanHawk12 Oliver Burkeman is the author of Four Thousand Weeks: Time Management For Mortals. It's a book that has become an international best-seller.  The final person Oliver thanked in his book? His grandmother: “My dear grandmother Erica Burkeman, whose childhood departure from Nazi Germany I describe in chapter 7, died in 2019 at the age of 96. I don’t know whether she would have read this book, but she would definitely have told everyone she met that I had written it.” The average human lifespan is absurdly, insultingly brief. If you live to be 80, you’ll have had about 4,000 weeks. But that’s no reason for despair. Confronting our radical finitude – and how little control we really have – is the key to a fulfilling and meaningfully productive life. When someone close to you dies, Oliver writes, “Such experiences, however wholly unwelcome, often appear to leave those who undergo them in a new and more honest relationship with time. The question is whether we might attain at least a little of that same outlook in the absence of the experience of the agonizing loss.” When stumped by a life choice, choose “enlargement” over happiness. Don’t ask: Will this make me happy?”, but “Will this choice enlarge me or diminish me?” The future will never provide the reassurance you seek from it. (This is why it’s wrong to say we live in especially uncertain times. The future is always uncertain; it’s just that we’re currently very aware of it.) Embrace radical incrementalism - People who work a little bit every day tend to cultivate the patience it takes to get good. Oliver tells the old parable about a vacationing New York businessman who meets a Mexican fisherman… The capacity to tolerate minor discomfort is a superpower. The solution to imposter syndrome is to see that you are one - Everyone is totally “winging it.” The lesson to be drawn isn’t that we’re doomed to chaos. It’s that you – unconfident, self-conscious, all-too-aware-of-your-flaws – potentially have as much to contribute to your field, or the world, as anyone else. The original Latin word for “decide” was decidere which means “to cut off” as in slicing away alternatives. The sooner you welcome uncertainty and not knowing as normal ways of being, the better off you’ll be. People who work a little bit every day tend to cultivate the patience it takes to get good. These people also quit their day’s work when it’s finished: they identify what their chunk of time or task is per day, they do that and only that, and save more for tomorrow. “More often than not, originality lies on the far side of unoriginality.” To illustrate this point, Burkeman uses The Helsinki Bus Station Theory. As the photographer Arno Minkkinen explained, Helsinki bus lines start out traveling the same path but then diverge at different points in the route, spreading out to far and wide locales. When you find your work resembles someone else’s, or you’re on someone else’s bus, traveling someone else’s path, don’t try to go back to the bus station at the very beginning and completely reinvent yourself and start from scratch, keep working and “stay on the bus!” At a certain point, your path will split off into something new. The central challenge of time management isn’t becoming more efficient, but deciding what to neglect. In an accelerating world, patience – letting things take the time they take – is a superpower. In conditions of limitless choice, burning your bridges beats keeping your options open. The need to control events is unhelpful. There is too much uncertainty for that. Is "follow your passion" good advice? Find something you're good at instead. Do things "daily-ish" Harness the power of patience as a force for daily life. Relish the value of consistency. Goal setting: "We are incapable of living goalless lives." With that said, "a plan is just a thought." Excellence: A willingness to accept the truth of their present situation and not wear blinders. They are clear-eyed. Generosity to other people. They have a basic assumption of a non-zero-sum world. Four Thousand Weeks is an entertaining and philosophical but ultimately deeply practical guide to the alternative path of embracing your limits: dropping back down into reality, defying cultural pressures to attempt the impossible, and getting started on what’s gloriously possible instead. It’s about actually getting meaningful things done, here and now, in our work and our lives together – in the clear-eyed understanding that there won’t be time for everything, and that we’ll never eliminate life’s uncertainties.
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Jan 10, 2022 • 49min

454: Jim Levine - A Conversation With My Literary Agent (How To Write A Great Proposal)

Read my new book, The Pursuit Of Excellence https://bit.ly/excellencehawk Full show notes at www.LearningLeader.com Text Hawk to 66866 for "Mindful Monday" Jim Levine has been a literary agent for more than 30 years. Some of his agency’s clients include Ray Dalio, Scott Galloway, Jay Shetty, Gillian Flynn (author of Gone Girl), Satya Nadella (CEO of Microsoft), Tom Brady, & Giselle Bundchen among others… He also is my book agent and he brokered the deals for my book deals for both Welcome To Management AND The Pursuit of Excellence with McGraw-Hill. Notes: Early in my podcasting career, I asked all authors I recorded who the best book agent was... And many of them said, Jim Levine. "Being an agent is a continuing liberal arts education, it’s an opportunity to engage with experts and thought leaders in a wide variety of fields and help shape their work to reach the broadest possible audience.” Jim has written and published 7 books and over 100 articles for professional magazines… He's won awards for his work as a writer. He's the founding director of The Fatherhood Project – A 20-year long foundation-supported initiative to increase men’s involvement in childrearing in all segments of society. Jim takes us inside the process from book proposal, selling to a publisher, and ultimately getting the book published. "Being an agent is so much more than just selling the book. The relationship is so much more intimate. You have to care." Building a company and a culture of growth... The best book proposals he's read: The Master Algorithm -- Pedro Domingos Welcome To Management Smartcuts by Shane Snow Jim has spent most of his career putting together ideas, people, and money; identifying, nurturing, and marketing talent; and creating projects that make a difference. Jim graduated Phi Beta Kappa, magna cum laude from Amherst College, winning Woodrow Wilson, Fulbright, and Ford Foundation Fellowships. He holds two advanced degrees in English Literature from UC Berkeley, where he specialized in Shakespeare and modern literary criticism, and a doctorate from the Harvard Graduate School of Education, where he specialized in child development and social policy. Advice: Don’t think about a job, think about skills you have and challenges you could take on… The WHO is really important - Who you work for... Be a perpetual learner Follow your curiosity Have a wide range of interests What Jim looks for when hiring – Pat Lencioni’s humble, hungry, and smart – It’s about helping people solve problems.
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Jan 3, 2022 • 46min

453: Dr. Gary Chapman - The 5 Love Languages, Resolving Conflict, & Building Trust

Read my new book, The Pursuit Of Excellence https://bit.ly/thepursuitofexcellence Full show notes at www.LearningLeader.com Text Hawk to 66866 for "Mindful Monday" This episode starts with a short review of 2021 and I share my goals for 2022. Twitter/IG: @RyanHawk12    https://twitter.com/RyanHawk12 Gary Chapman, PhD, is the author of the bestselling The 5 Love Languages® series, which has sold more than 20 million worldwide and has been translated into 50 languages. Dr. Chapman travels the world presenting seminars on marriage, family, and relationships, and his radio programs air on more than 400 stations.  Notes: The Five Love Languages: Words of Affirmation - Words of affirmation is about expressing affection through spoken words, praise, or appreciation. When this is someone's primary love language, they enjoy kind words and encouragement.\ Quality Time - For those who identify with quality time as their love language, love and affection are expressed through undivided attention. This means putting down the cell phone, turning off the tablet, making eye contact, and actively listening. Physical Touch - A person with this love language feels loved through physical affection. Acts of Service - For acts of service, a person feels loved and appreciated when someone does nice things for them, such as helping with the dishes, running errands, vacuuming, or putting gas in the car. Receiving Gifts - Gift-giving is symbolic of love and affection for someone with this love language. They treasure not only the gift itself but also the time and effort the gift-giver put into it. My personal Love Language assessment results: Quality Time: 37% Words of Affirmation: 33% Acts of Service: 20% Physical Touch: 10% Receiving Gifts: 0% We all express and receive love differently. Consequently, understanding those differences can make a serious impact on your relationship. According to Dr. Chapman, this exercise is one of the simplest ways to improve your relationships. Here are some ways that understanding love languages can improve your relationship: Promotes selflessness - When you are committed to learning someone else's love language, you are focused on their needs rather than your own. Creates empathy - As someone learns more about how their partner experiences love, they learn to empathize with them. Maintains intimacy - If couples regularly talk about what keeps their love tanks full, this creates more understanding in their relationship. Aids personal growth - When someone is focused on something or someone outside of themselves, it can lead to personal growth. Shares love in meaningful ways - When couples start speaking one another's love language, the things they do for their partners not only become more intentional but also become more meaningful. It’s not a feeling. The “in love” feeling wears off after about 2 years. It’s an attitude to love someone. “I want to do anything I can to enrich your life.” There is a thought process and intention behind it. Keys to being a better listener: Start with the intention to understand THEIR perspective Do not interrupt the other person Wait until they are completely done speaking How to earn back trust? Forgiveness is not a feeling, it's a choice. You have to make the choice to forgive someone. Thank you to Verywellmind.com for help preparing for this conversation
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Dec 27, 2021 • 49min

452: Debbie Millman - Visual Storytelling, Building Your Brand, & Fostering Your Creativity

Text LEARNERS to 44222 for more details... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12  https://twitter.com/RyanHawk12 https://twitter.com/RyanHawk12 Debbie Millman has been named “one of the most creative people in business” by Fast Company, and “one of the most influential designers working today” by Graphic Design USA, Debbie Millman is also an author, educator, curator, and host of the podcast Design Matters. Notes: Visual Storytelling is the art of using language and images to convey a narrative account of real or imagined events. How to make an effective presentation? You must know it thoroughly. Practice, rehearse. Get to the point where you can let it flow when you're in it. Don't just read what's on the slide. Use at most one sentence. Use images to help reinforce your message "Life is so difficult when you don't know what you're talking about." Ideas are easy... Strategies are hard. You need to understand that a presentation is a performance. Teaching forces you to learn your topic. If you want to learn about something, sign up to teach others about it. “I once read that the definition of insanity is doing the same thing over and over and expecting different results. I fundamentally disagree with this idea. I think that doing the same thing over and over and expecting different results is the definition of hope.” “A brand is simply a set of beliefs. And if you don't create a set of beliefs around your products or services, well, you stand for nothing - you have no values and no vision.” “Actually - and ironically - people aren't really interested in a new brand form or flavor as much as they are interested in how a brand can change, impact, or improve their lives. They want brands around them that make them feel special and provide some social cache or confidence.” Interviewing is like a game of billiards. Each question should leave you in a position to hit the next shot/ask the next question. Be overprepared so that you can flow in the moment. "You have to listen and really focus on the person." Research everything Courage and confidence - The reps lead to confidence. Confidence leads to courage. Branding --“Branding is a deliberate differentiation.” Brands aspire for consistency. "You can't metabolize regret." -- Go for it. At age 50, Debbie came out... And felt so much freedom from it “Don’t edit your hopes and dreams before you can ever attempt them.”
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Dec 20, 2021 • 1h 10min

451: Rob Fitzpatrick - How To Talk To Your Customers, How To Ask Great Questions, & How To Be Useful (The Mom Test)

Read my new book, The Pursuit Of Excellence: https://bit.ly/excellencehawk Text LEARNERS to 44222 for more... Full show notes at www.LearningLeader.com Rob Fitzpatrick is an entrepreneur of 14 years and has written three books about his learnings along the way, including the best-selling handbook for doing better Customer Development, The Mom Test: How to talk to customers and figure out if your business is a good idea when everyone is lying to you. In 2007, he dropped out of grad school to go through YCombinator with his first startup, and has been building products and businesses ever since. Beyond software, he has also kickstarted a physical card game, built an education agency, and more. Notes: The 3 simple rules of the Mom Test: Talk about their life instead of your idea Ask about specifics in the past instead of generics or opinions about the future Talk less and listen more How to run better meetings: Focus on who will be in your meeting and how to maximize the value they receive while there Think about learning outcomes - How will you (as the leader) help them be wiser by going to your meetings

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