The Profitable Property Management Podcast

Topics covered:(01:00): Jordan’s Philosophy –  Own the Outcome(02:15): Review Weakness(06:25): Working on Growth Outcome(07:20): To Blame or To Own – Delivering Outcome(08:40): What are your clients paying for?(11:00): Power in Knowing Limits(15:00): It’s Hard Work(15:30): Investor turned PM (17:10): Own the Outcome for your Client(19:00): Profit Helps Your Quality and Scope of Services(20:45): Sales vs Leads(22:10): Final Thoughts

Topics covered:(01:00): Are leads for growth strategy?(02:15): What makes the growth wheel turn?(03:45): Review’s have a direct relationship to the customer?(04:35): Are you married to your concept?(05:20): What are you doing for your brand and is it clear to the customer?(06:45): Communication marketing strategy?(10:05): What marketing entails?(12:10): What is your legion strategy?(14:15): What is your cost per sign contract?(15:18): Are you able to hit target sales?(16:14): How do you calculate conversion rate?(18:50): Operationalize your sales function ?(20:08): Respect the finance function?(28:13): Different ways to prospecting?(29:17): Closing statement

(00:23) – Introduction (02:55) – background of Atrium? (03:52) – My business partner and acquisition of Atrium ? (06:00) – Unit type break down ? (family types, duration) (07:14) – Outcome of organic growth? (10:00) – Information about BNI groups ? (15:44) – What is the time commitment? (16:35) – What is the turn rate of the group? (18:08) – The parameter of the group? (Territory) (19:09) – Commerce side business in the BNI groups? (22:40) – Business relationships with a realtor,broker? (25:38) – Idea of brokerage, affect on sales? (26:30) – Structure of return on deals? (27:45) – Management of growth, pushing strain and incentive?(32:10) – capacity of a P.O.D.? (33:00) – benefits of one point of contact? (37:10) – Partner relationship? (40:46) – difference between a visionary and integrator? (43:25) – Scheduling meetings with your partner? (Formal or informal) (46:36) – Personal growth, Education,Inspirational motivation? (52:05) – Habits or virtues, forcing function of enabling work? (56:12) – Lifetime personal achievement

(0:25) – Introduction(1:05) – What is Properly?(1:50) – How is the Short Term Rental Space Changing?(3:20) – What Percent of Short Term Rentals are Professionally Managed?(5:00) – What is Properly Doing Different in the Market?(7:35) – Why is Properly More Qualified to Take Care of Quality Assurance?(8:50) – What Does Properly Look Like Today?(9:20) – How Often Does a Maintenance Event Occur?(11:40) – How is Coordinating the Handyman Different From the Home Cleaner?(13:10) – How to Confirm the Quality of a Technician’s Job?(14:15) – Do Jobs Tend to Happen with the Guest Present?(14:35) – How are the Technicians Managed?(18:30) – How Does Alex Filter out Technicians?(19:40) – Will the Same Processes Work on Long Term Rentals?(20:25) – Does Properly Integrate with Other Softwares?(22:20) – What “Smart Tech” is Being Used in Properly’s System?(24:45) – How Do Property Management Companies Justify Outsourcing Such a Key Aspect of Their Business?(25:50) – Was There Push Back From Property Management Companies Not Wanting to Share Vendors?(29:20) – How Did Alex Start in a Two Sided Marketplace?(31:30) -Geographically What has Guided Properly to Certain Markets?(34:00) – What is Properly’s Pricing Strategy?(36:40) – Are Entrepreneurs Born or Bred?Resources mentioned:Properly

Today I’m interviewing Joseph Edger of TenantCloud. Joseph started out in real estate at the age of 14, and has continued to grow his business from there. In 2008 Joseph joined TX Governor Perry’s office to manage millions in state authority focused on helping new companies with growth. Most recently founding TenantCloud Joseph has developed a company with a cloud based business model helping tenants, landlords and service pros.

Today I’m interviewing Ray Hespen, CEO and Co-founder with David Kingman of Property Meld in Rapid City, South Dakota. A company that specializes in solving problems with property maintenance and helping people live better, less frustrating lives. 

Today I’m talking with Alex Osenenko formerly of FourandHalf. Alex Osenenko, the former CEO of Four and a Half, joins me tonight in a farewell address the night prior to the PM Grow Summit '19. Listen as we talk shop on PM Grow and what the future holds for Alex.

Today I’m talking with Dan Butler of CrestCore. Dan Butler was a real estate investor, but wanted better management for his properties. So he teamed up with Douglas Skipworth to cofound CrestCore Realty.  CrestCore Realty based in Memphis TN, Specializes in all things rental houses so you can focus on growing you real estate portfolio.

Mike was first introduced to entrepreneurship and construction through his father, and eventually led to him purchasing his first homes. Since then, Mike has become a force to be reckoned with in the industry.