The Profitable Property Management Podcast

Jordan Muela
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Jul 13, 2021 • 47min

102: How to Audit Your Internal PM Systems

Jordan discusses the PM Systems Conference with Paul Kankowski.
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Mar 19, 2021 • 1h 7min

101: We Secret Shopped You w/ Mike and Dylan

 Mike and Dylan talk about their new book "We Secret Shopped You" and what it says about the state of sales in property management. 
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Mar 19, 2021 • 1h 50min

100: Riding in Rough Waters w/ Ray Hespen

Raymond and Jordan riff on the state of the industry, growth challenges and everything in between. 
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Nov 20, 2019 • 42min

99: Systems, Success and Seminars with Paul Kankowski

Get ready as Paul and Jordan dig into the main idea behind his seminars on making systems successful within your business. (00:30): Introduction(01:30): Paul’s Business - Where it’s at today(05:00): Crisis can be a Catalyst(08:00): Remote Team Members vs Systems (10:40): Challenges of Systems and Change(11:00): Power in Knowing Limits(14:00): Policies and Procedures enhance Systems(16:20): Why go “All-In” on Systems?(22:00): What makes Remote Teams difficult?(28:00): Describe your Sold-Out Workshops(34:05): Advice for someone new to Systems?(37:05): Automation in the Industry?(39:30): What is the end-game of business for you?(41:00): Closing
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Nov 13, 2019 • 46min

98: Learning from a Doorpreneur with Tony LeBlanc Pt 2

(00:30): Personal Life and Self Development(05:00): How do you deal with skeptics?(07:45): What do you get from your agenda?(11:20): How has your view impacted your day to day life? (13:30): Universal desires and the appeal of the employer(18:50): Fighting against the grain(22:15): How do you cultivate your leaders?(26:00): Does your nature change reflect in your business? (33:30): The Meaningfulness of work(37:30): Handling the tension(40:30): What do you hope your readers take away?(44:00): What is the end game of business for you?(45:00): Closing
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Nov 6, 2019 • 46min

97: Learning from a Doorpreneur with Tony LeBlanc Pt 1

(00:30): Introduction(01:30): Tony’s Background(05:00): What does your company look like today?(07:45): How did you decide to get started? (11:10): Why franchise in this new venture?(13:20): Landscaping and PMs(17:30): Why make that a separate brand?(19:20): Perspective of a multi-business operator?(23:00): Infrastructure in Multiple Businesses(26:30): Departmental vs Portfolio Management(29:30): What are other related business added on since?(34:30): What can others get from your book?(35:30): Closing - (To Be Continued)
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Oct 3, 2019 • 32min

96: Leadership is Listening

Topics covered:(00:45): Intro(01:45): How do we get things done?(04:05): Jordan’s Wins and Losses(05:30): Exemplary Team Members(07:00): The Power of Collaboration – Building a Powerful Team(11:30): Conditions of Success(17:00): Employment is a Two-Way Street(21:30): Help People Help Themselves(24:30): What’s In-Between?(28:30): Final ThoughtsResources Mentioned:Ryan Hanley PodcastJim Collins Work“Team of Teams”
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Sep 9, 2019 • 20min

95: The Power of No

Topics covered:(00:45): Introduction to the Power of No(02:45): Lower vs Higher Priority items: A Task for You(04:05): Operator or Investor: You’re not stuck(06:00): What Do You Tolerate?(12:05): Work on the Business rather than IN the Business(14:00): “No” Can Help You Grow(16:30): Entrepreneurs and the Unique Ability(18:40): Satisfaction isn’t something to be ashamed of(19:30): Final Thoughts
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Aug 30, 2019 • 25min

94: Fighting the Institutional Imperative

Topics covered:(00:45): Introduction to the Institutional Imperative and Warren Buffett(03:00): How it Relates to You – Local vs Global Maxima(04:45): There Will Be Failures(06:00): Forecasting Your Business(08:05): WWJBD – What Would Jeff Bezos Do(09:50): Intention over mechanics(11:45): Managing to Proxies(14:15): Objectively Invest Resources – How To(16:00): Momentum To Drive Momentum?(19:15): Get Serious on ROIC(22:00): Determining Your Future(23:10): Final ThoughtsResources Mentioned:Outsiders by William Thorndike
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Aug 20, 2019 • 24min

93: Why You Must Own the Outcome

Topics covered:(01:00): Jordan’s Philosophy –  Own the Outcome(02:15): Review Weakness(06:25): Working on Growth Outcome(07:20): To Blame or To Own – Delivering Outcome(08:40): What are your clients paying for?(11:00): Power in Knowing Limits(15:00): It’s Hard Work(15:30): Investor turned PM (17:10): Own the Outcome for your Client(19:00): Profit Helps Your Quality and Scope of Services(20:45): Sales vs Leads(22:10): Final Thoughts

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