Offer Accepted

How can recruiters keep up in an AI-driven hiring world where technical interviews face challenges like cheating using ChatGPT?Aline Lerner, Founder & CEO of interviewing.io, and Michael Mroczka, Software Engineer and Dedicated Coaching Interviewer, explore the evolving world of recruiting and the surprising implications of AI tools like ChatGPT on technical hiring.In this conversation with Shannon, Aline and Michael share insights from their groundbreaking study on cheating in interviews, the systemic flaws that encourage it, and why rethinking your interview questions is critical to safeguarding hiring integrity. They also share actionable strategies to create fair, efficient processes that work for both candidates and hiring managers.Key Takeaways: Adapt interview processes: With tools like ChatGPT making it easier for candidates to cheat, traditional technical interview questions are becoming less effective. Shifting to customized, real-world problems gives you a more accurate assessment of skills and also reduces the ability of a candidate to misuse AI.Prioritize fairness and transparency: Candidates often feel disenchanted by outdated or unfair processes. Thoughtful, well-designed interview questions not only improve hiring outcomes but also help build trust and create a better candidate experience.Custom questions drive better hiring decisions: Verbatim questions from resources like LeetCode are more susceptible to AI-assisted cheating. Instead, tailor your questions to be rooted in actual work challenges so you get stronger signals about the candidate’s capabilities.Timestamps: (00:00) Introduction(01:03) Overview of interviewing.io(03:12) Challenges in talent acquisition(04:26) AI in interviews and its implications for technical hiring(07:10) How technical interviews have become an arms race of memorization(10:13) Designing a study to test the effectiveness of ChatGPT in technical interviews(12:07) Verbatim vs. modified vs. custom questions(16:27) The tools making cheating easier (19:29) Rethinking interview questions to reduce AI vulnerability(23:58) Real-world questions for candidates and hiring teams(28:06) How often teams should refresh their questions and make them scalable(32:01) Engaging interviewers with custom questions(33:31) Incentivizing interviewers and making hiring collaborative(39:00) Balancing fairness, empathy, and efficiency in modern recruiting(42:36) Advice on achieving hiring excellence

How can recruiters make hiring feel seamless and human—especially when resources are stretched thin?Mike Peditto, Director of Talent at Teal, discusses rehumanizing recruiting by putting candidates first—even in a resource-strapped hiring landscape. In this conversation with Shannon, Mike explains why providing interview questions upfront is a game-changer for candidate experience, creating trust, transparency, and a smoother hiring process. He also shares practical ways to balance efficiency with empathy, showing how even small adjustments can elevate your hiring strategy and foster team morale.Key Takeaways: Empower candidates through transparency: Sharing interview questions upfront sets candidates up for success, reduces anxiety, and fosters a more genuine, productive conversation. It’s a simple step that builds trust and encourages top talent to engage fully.Rehumanize recruiting to elevate candidate experience: Candidates are people, not just resumes. Taking time to personalize interactions and maintain a human touch—even in a high-volume environment—improves candidate satisfaction and strengthens your employer brand.Make recruiting a team sport: Aligning with hiring managers and securing leadership buy-in for transparent practices, like sharing interview questions, creates a smoother, more efficient hiring process. When everyone is on board, the entire team benefits.Timestamps: (00:00) Introduction(05:46) Common challenges in talent acquisition (10:20) The importance of humanizing recruiting(14:02) Why transparency in the hiring process matters(18:30) Balancing efficiency and human touch in recruiting(22:15) The pros and cons of sending interview questions in advance(27:48) Implementing paid work trials for better candidate fit(31:55) How to handle pushback from hiring managers(36:20) Building strong candidate relationships for long-term success(40:15) Why the hiring process is misunderstood(44:50) Advice on achieving hiring excellence

How do you align hiring expectations in a competitive market? Nate Wylie, Recruitment Leader formerly at Lyft, shares his insights on how to balance pursuing A+ candidates while maintaining practical recruiting strategies. In his conversation with Shanon, Nate emphasizes the importance of screening candidates in rather than out. This means focusing on the value they bring instead of finding reasons to reject them. Nate also touches on the unrealistic expectations many founders have for candidates and offers practical advice for building a successful recruiting process that reflects the realities of today’s market.Key Takeaways: Align hiring expectations with market reality: Not every hire is going to be 100% perfect. Help leadership understand the reality of the talent market and have an open mind rather than holding out for the perfect hire.Screen for potential, not perfection: Focus on a candidate’s potential and contributions instead of reasons to reject them. This mindset helps avoid delays and makes everything more enjoyable and efficient.Tailor your recruitment processes: Hiring isn’t one size fits all. Customize your hiring process based on specific industry needs, market conditions, and the role's requirements to ensure a better candidate fit.Timestamps: (00:00) Introduction(03:05) Common recruitment pain points in startups(05:16) Aligning founders’ expectations with market realities(08:11) Screening in vs. screening out(10:30) What is screening in?(14:46) The importance of forecasting in recruiting(20:44) Managing founder expectations and candidate budgets(25:12) The value of screening in candidates(30:09) Defining hiring excellence

How can you maintain hiring momentum when demand fluctuates?Becky McCullough, VP of Talent Acquisition and Mobility at HubSpot, shares her approach to building proactive talent pools that keep hiring agile and responsive.In her conversation with Shannon, Becky explains how creating “talent-ready” pools enables her team to reduce time-to-fill for high-demand roles, even when immediate openings aren’t available. She discusses the importance of strategic, data-informed planning and offers actionable advice for aligning recruiting efforts with business goals, all while staying true to HubSpot’s commitment to transparency and candidate experience.Key Takeaways: Build proactive talent pools to stay ready: A strong recruitment process means preparing for future needs before they arise. Having a pre-qualified pool of candidates helps you stay agile and reduces time-to-fill. Balance data with intuition: Data is essential, but don’t overlook the value of intuition. Becky emphasizes the importance of combining metrics with a recruiter’s experience to make well-rounded hiring decisions that align with long-term goals.Prioritize transparency with candidates: Candidates crave clarity, especially in uncertain markets. By being transparent about the process, timeline, and expectations, you build trust and create a positive candidate experience, even for those who may not be hired immediately.Timestamps: (00:00) Introduction(03:00) Challenges in today’s talent acquisition landscape(07:21) Shifting from reactive to proactive hiring (11:00) Building momentum in hiring, even in times of uncertainty(14:43) How to achieve candidate transparency (18:18) Getting hiring managers on board with a collaborative approach(22:05) The importance of thinking local while aligning with global goals(26:33) How continuous improvement drives hiring success(30:42) Nurturing candidates for faster placements(35:16) Becky’s take on hiring excellence (39:47) Shifting from attracting all talent to filtering for the right talent(44:20) Creating a streamlined, human-centered hiring process

Craft a hiring strategy that prioritizes fit over sheer talent.Henry Ward, CEO and Co-Founder of Carta, shares his unconventional approach to hiring that challenges traditional recruitment methods.In his conversation with Shannon, he explains how Carta narrows their talent search by focusing on specific skills and passions, ensuring a better fit for both the role and company culture. He also dives into the balance of hiring for strengths vs. avoiding weaknesses, and how transparency in recruitment helps candidates self-select, saving time and ensuring the right cultural fit.Key Takeaways: Align hiring with your company culture: Narrow your focus to candidates who fit both the skills and culture you need. This speeds up hiring and ensures a better long-term fit.Build an intentional hiring playbook: Define your company’s hiring principles early. It keeps everyone aligned as you grow and makes recruiting more consistent.Know when to hire for strength vs. avoiding weakness: Tailor your approach—hire for specific strengths in some roles and avoid weaknesses in others to bring in the right talent efficiently.Timestamps: (00:00) Introduction(02:23) Early hiring challenges at Carta(03:44) Hiring for specific skills(08:12) Why transparency in hiring helps candidates self-select(10:51) Principles vs. heuristics in Carta's hiring process(13:25) The importance of flexibility in hiring across different teams(16:05) Hiring for strength vs. avoiding weakness(18:07) The role of founders and CEOs in shaping early-stage hiring

How can recruiting enablement transform your talent acquisition strategy?Stephanie Baysinger, Recruiting + Enablement leader at Anthropic, joins host Shannon Ogborn to discuss how recruiting enablement is vital in creating efficient and impactful talent acquisition teams. Stephanie shares her insights on streamlining processes, fostering team growth, and maintaining the human touch in a tech-driven recruitment world. From discussing the importance of daily habits in achieving hiring excellence to balancing automation with personalization, you’ll get a fresh perspective on building teams that can thrive in today’s fast-changing landscape.Key Takeaways:Efficiency without losing the human touch: While automation improves processes, creating space for recruiters to build authentic, personalized connections is crucial to maintaining candidate satisfaction.Borrowing from sales and marketing: Techniques like pipeline management and customer personas can enhance recruiting efficiency and candidate experience.Training vs. enablement: Not everything needs formal training. True enablement empowers teams with the tools and systems they need to succeed and self-serve.Timestamps:(00:00) Introduction(01:28) Stephanie’s journey in recruiting enablement(03:46) What recruiting enablement looks like in practice(06:22) Streamlining processes and reducing friction for recruiters(08:54) Balancing automation and the human element (12:03) The importance of daily habits in driving hiring excellence(16:10) Borrowing ideas from sales and marketing (18:36) Distinguishing between training and enablement(21:22) Creating self-motivated, empowered recruiting teams(25:10) Building a champion team through enablement and support(28:05) The future of recruiting and the role of enablement

How do you build a successful hiring process that goes beyond simply filling roles?Abhik Pramanik, Co-Founder and VP of Engineering at Ashby, shares his experience in shaping a recruiting approach that prioritizes quality over volume, ensuring that each hire is a perfect match for the team.In his conversation with Shannon, Abhik shares how they moved away from traditional hiring practices. One example is that instead of posting dry, boring job descriptions, he wrote them like he was talking to a friend. You’ll learn how his candid and transparent approach to communication across the board made a difference in developing a recruitment process everyone could get behind. Key Takeaways: Prioritize quality over volume: Focusing on quality rather than the sheer number of candidates allows you to attract top talent that aligns with your company’s culture and is around for the long term.Be transparent with candidates: Clear communication and public documentation about your company’s culture, expectations, and compensation from the start ensures candidates are well-informed, helping to streamline the hiring process and reduce mismatches.Get creative with job descriptions: Job descriptions that resonate with the company’s culture and values are more likely to attract well-aligned candidates and efficiently filter out those who might not fit. Timestamps: (00:00) Introduction(03:57) Challenges in early hiring at Ashby(06:22) Frustration with traditional recruiting methods(08:25) Rethinking the hiring approach(09:57) The importance of candidate experience(13:09) Improving top-of-funnel recruitment(17:34) Thoughtful communications and job descriptions(22:41) Improved job descriptions results(25:23) Defining hiring excellence(27:59) The importance of early compensation discussions

Forecasting and capacity planning are cornerstones of making recruiting a true strategic partner within any business. JT Haskell, a talent acquisition veteran with over 15 years of experience at high-growth tech startups like AirWatch, PinDrop, Zapier, Kraken, and Reddit, joins to share his insights. You’ll learn how forecasting and capacity planning help effectively scale a recruiting system that works for your organization.In his conversation with host Shannon Ogborn, JT shares how being proactive in forecasting not only helps in meeting hiring goals but also positions recruiting teams as essential strategic advisors to the business. Key Takeaways: Incorporate time off: When creating your capacity models, include time off, holidays, and events in your capacity models to keep recruiting forecasts realistic and avoid bottlenecks and hiring delays.Over-deliver on hiring goals: A well-structured capacity model allows you to accurately predict and meet your hiring goals, enabling your team to over-deliver and enhancing your reputation as a reliable and strategic partner within the business.Integrate project work to reduce burnout: Integrating project work into your capacity model reduces burnout and keeps your team motivated, leading to a more engaged, productive, and innovative recruiting team.Timestamps: (00:00) Introduction(04:00) Capacity planning and forecasting (06:00) How to build a capacity model(10:00) Prioritizing hiring needs in large companies(12:00) Scaling down goals to achieve better outcomes(15:00) The benefits of integrating project work into capacity models(16:00) Considering time off and holidays in capacity planning(21:00) How forecasting can help with business strategy(23:00) JT’s hot take on automation in recruiting(25:00) TA automation tools to check out 

How do you create a world-class candidate experience?Lyndsey French, Director of Talent Acquisition at 1Password, shares her evolution in the tech industry, her leadership experience, and how she helped create a new hiring process to support the  impressive growth —from 300 to 1,200 employees at 1Password.Achieving this growth wasn't easy. In her conversation with host, Shannon Ogborn, she’ll share how their success stems from a commitment to interview excellence. Key Takeaways: Invest in effective training for hiring teams: Her approach includes diversity training, structured interview preparation, and the evolution of training courses, leading to better prepared hiring teams and a more consistent, unbiased evaluation process.Build a structured and fair interview process: Establishing a formalized and structured interview process ensures fairness and consistency in candidate evaluation. Practices like scorecarding and focusing on "culture add" rather than "culture fit" help create an inclusive and equitable hiring environment, enhancing the quality of hires and aligning the experience with company values and goals.Embrace AI and continuous improvement: The future of talent acquisition involves embracing AI and automation to enhance efficiency. Talent professionals can then focus on tasks that require a human touch and not get bogged down with things that slow down productivity. For 1Password, adapting to new technologies and embracing a continuous improvement mindset have helped them maintain a competitive edge in recruitment.Timestamps: (00:00) Introduction(03:00) The evolution of talent acquisition(05:00) Why vulnerability matters in the interview process(07:00) The impact of candidate experience on brand(10:00) Understanding how to use training programs for hiring teams(17:00) Interviewing with diversity and fairness(19:00) Shifting from “culture fit” to “culture add” (26:00) What it means to have hiring excellence(28:00) Embracing AI in talent acquisition

In this episode of Offer Accepted, host Shannon Ogborn welcomes NaKeisha Martinez, a seasoned talent acquisition expert with 18 years of experience and former Head of Talent at Branch. NaKeisha shares her journey and the importance of professional development in the TA space. She emphasizes the role of managers in fostering growth and success within their teams, advocating for a strong focus on individual goals and aspirations.NaKeisha discusses the significance of one-on-one meetings in understanding team members' personal and professional goals. She highlights how these meetings can drive motivation and reduce turnover by aligning personal aspirations with business objectives. NaKeisha also introduces the concept of "teach-backs," where team members share their learning experiences, enhancing knowledge retention and application.The conversation concludes with a discussion on the candidate experience, stressing the need for respect and timely communication. NaKeisha underscores the importance of transparency and continuous learning to achieve hiring excellence. This episode is a must-listen for anyone looking to enhance their TA strategies and create a supportive, growth-oriented work environment.