

EOS for a Better Business, Better Life
EOS Implementers Debra Chantry-Taylor, Adam Harris, business owners and experts!
EOS, The Entrepreneurial Operating System, can truly change your life by helping you live a better life by creating a better business.
Are you doing what you love, with people you love, making a huge difference, being compensated appropriately, with time to pursue other passions?
As a Certified EOS Implementer, my passion is helping Entrepreneurs & their leadership teams lead a better life through Traction.
Join me on the podcast as I chat to those who have done this or experts who can help you...
Learn from those who have built a life they truly love, through creating a better business.
Are you doing what you love, with people you love, making a huge difference, being compensated appropriately, with time to pursue other passions?
As a Certified EOS Implementer, my passion is helping Entrepreneurs & their leadership teams lead a better life through Traction.
Join me on the podcast as I chat to those who have done this or experts who can help you...
Learn from those who have built a life they truly love, through creating a better business.
Episodes
Mentioned books

Aug 12, 2024 • 48min
Creating the Disney Magic in Business | Valerie Cockerell | Ep 184
Welcome to another episode of Better Business, Better Life. Join host Debra Chantry-Taylor as she welcomes guest Valerie Cockerell, a former Disney Executive and Author of Manage Like a Mother.
Born and raised in Lyon, France, Valerie was recruited by Disney to help set up the retail arm for Disneyland Paris in 1992. From there, her journey to consulting started, where she draws leadership lessons from motherhood and brings Disney’s renowned customer service magic into businesses.
In this episode, they discuss the importance of creating emotional connections with customers, building an intentional culture, and the role of women in leadership.
Tune in to learn how to transform your business by leveraging the principles that make Disney a global success.
HOST'S DETAILS:
___________________________________________
►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner
►See how she can help you: https://businessaction.co.nz/
____________________________________________
GUESTS DETAILS:
____________________________________________
►https://dancockerell.com/
►Manage Like a Mother
►Valerie Cockerell - LinkedIn
Chapters:
00:41 - Guest Introduction
04:10 - Transitioning from Disney to Consulting
08:45 - Leadership Lessons from Motherhood
12:30 - Creating Emotional Connections with Customers
17:15 - Importance of Simplicity in Leadership
21:50 - Hiring for Attitude over Skills
26:05 - Building an Intentional Company Culture
30:20 - The Role of Women in Leadership
35:40 - Applying Disney’s Magic to Your Business
40:00 - Closing Thoughts & Key Takeaways

Aug 5, 2024 • 37min
Legal Insights for Entrepreneurs | Matthew Fornaro | Ep 183
Welcome to another episode of Better Business, Better Life. Join host Debra Chantry-Taylor with guest Matthew Fornaro, owner of Fornaro Legal. They discuss essential legal considerations for businesses, including the importance of having written contracts, the necessity of a solid business plan, and the value of professional guidance.
With 21 years of experience as an attorney, Matthew talks about his journey from working in large law firms to starting his own practice, focusing on small and medium-sized businesses. He also shares insights on how to protect your business legally, manage contracts effectively, and ensure long-term success.
In this episode, Matthew discusses crucial legal aspects for business owners, the importance of comprehensive business plans, and how professional support can make all the difference.
Tune in for valuable advice on navigating the legal landscape of running a business.
HOST'S DETAILS:
___________________________________________
►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner
►See how she can help you: https://businessaction.co.nz/
____________________________________________
GUESTS DETAILS:
____________________________________________
► https://fornarolegal.com/
► Matthew Fornaro - LinkedIn
Chapters:
00:49 - Guest Introduction
02:11 - Matthew’s Background
05:34 - Learning Business Fundamentals
07:34 - Importance of Business Plans and Legal Documents
14:59 - Terms of Trade and Written Contracts
17:50 - Regular Contract Reviews
19:37 - Benefits of Legal Expertise
27:16 - Proactive Legal Partnerships
29:00 - Challenges of Running a Business
31:25 - Planning Time Off
34:19 - Key Takeaways

Jul 29, 2024 • 39min
Secrets of Self-Publishing | Michelle DeFilippo | Ep 182
Welcome to another episode of Better Business, Better Life. Join host Debra Chantry-Taylor with guest, Michelle DeFilippo, the owner of 1106 Design.
With 52 years in the publishing industry, Michelle has witnessed the rise of self-publishing and the impact of technology on the field. Michelle's business offers high-quality manuscript editing, book cover design, proofreading, eBook formatting, and more, providing comprehensive indie-publishing advice and support.
In this episode, Michelle shares insights on true self-publishing, common pitfalls to avoid, and how to ensure your book delivers a solid return on investment.
Tune in to learn how to publish like a pro and create a book you're proud to market and sell.
HOST'S DETAILS:
___________________________________________
►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner
►See how she can help you:
https://businessaction.co.nz/
____________________________________________
GUESTS DETAILS:
____________________________________________
► https://1106design.com/
► Michelle DeFilippo - LinkedIn
Chapters:
00:07 - Introduction
02:08 - Michelle's Publishing Background
05:33 - What Self-Publishing Really Means
07:47 - The Role of Editors in Self-Publishing
12:19 - Editors vs. AI in Book Editing
15:17 - Starting the Writing Process
17:01 - Producing Booklets for Business
21:10 - Importance of Book Covers
25:16 - Understanding Self-Publishing and Royalties
33:32 - Revenue from Book Sales
34:53 - Marketing Your Book
37:23 - Closing Thoughts

Jul 22, 2024 • 14min
Debra’s Latest Updates | Debra Chantry-Taylor | Ep 181
Welcome to another episode of Better Business, Better Life. Join host Debra Chantry-Taylor as she provides an insightful update on what's been happening and what's coming up.
As a Certified EOS Implementer and family business advisor, Debra shares her recent experiences with annual planning sessions and the impressive success metrics achieved by her clients. In this episode, Debra provides insights on the importance of team health, trust, and accountability in creating a thriving business environment.
Tune in to learn more about the upcoming episodes of Better Business, Better Life and Debra’s future plans.
HOST'S DETAILS:
___________________________________________ ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner
►See how she can help you: https://businessaction.co.nz/
____________________________________________
Chapters:
00:07 - Introduction
02:00 - Annual Planning and Team Health
05:08 - Five Dysfunctions of a Team
07:27 - Reviewing the Previous Year
09:48 - Annual Planning Details
12:12 - Upcoming Podcast Guests and Topics

Jul 1, 2024 • 60min
From Rock Bottom to Success | Richard Walsh | Ep 180
Welcome to Better Business, Better Life. Join host Debra Chantry-Taylor in this episode as she welcomes Richard Walsh, CEO of Sharpen the Spear Coaching and author of "Escape the Owner Prison."
Richard, a former Marine with a diverse background in entrepreneurship, shares his incredible journey from losing everything during the 2008 financial collapse to building successful businesses and helping others achieve freedom and profitability.
In this episode, Richard discusses how to create systems that allow business owners to step back and focus on what matters most, providing valuable insights and strategies for long-term success.
Tune in to discover strategies to enhance your business operations and lead a fulfilling entrepreneurial life.
HOST'S DETAILS:
___________________________________________
►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner
►See how she can help you: https://businessaction.co.nz/
____________________________________________
GUESTS DETAILS:
____________________________________________
► https://sharpenthespearcoaching.com/
► Richard Walsh - LinkedIn
Chapters:
00:42 - Introduction and Overview
01:30 - Richard Walsh's Background and Early Challenges
04:42 - Personal Epiphany and Decision to Rebuild
08:44 - Transition to Coaching and Diverse Interests
12:05 - Insights and Lessons from the Marine Corps
17:17 - Applying Marine Corps Lessons to Business
24:34 - Effective Delegation and Systemising Business Functions
35:54 - Financial Management and Cash Flow Strategies
42:05 - Transforming Business Structure and Making an Impact
50:51 - Three Top Tips for Business Owners
58:19 - Closing Remarks

Jun 24, 2024 • 49min
Leading with Heart | Sam & Ruth Harrowfield | Ep 179
Welcome to another episode of Better Business, Better Life. Join host Debra Chantry-Taylor as she welcomes Sam and Ruth Harrowfield, experts in people and leadership, and founders of Harrowfield People Development.
Sam and Ruth, a married couple with four children, have been business partners for five years and married for 21 years. With backgrounds in organisational psychology and extensive experience in people development, they have created a training business focused on enhancing collaboration and improving workplace dynamics.
In this episode, Sam and Ruth share their journey and how their approach improves communication, clarity, and accountability within leadership teams in fostering better workplace relationships and enhance collaboration.
Tune in to discover how you can enhance your leadership skills and create a more harmonious and productive work environment.
HOST'S DETAILS: ___________________________________________ ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►See how she can help you: https://businessaction.co.nz/
____________________________________________ GUESTS DETAILS: ____________________________________________ ► https://www.harrowfield.co.nz/
► Sam Harrowfield - LinkedIn
► Ruth Harrowfield - LinkedIn
Chapters:
00:36 – Welcome and Introduction
01:19 - Guest Introduction:
02:07 - Origins of Harrowfield People Development
03:57 - The Modern Workplace as a Village
07:24 - Current Workplace Challenges
10:45 - Setting Clear Expectations and Accountability
16:41 - Importance of Feedback
23:03 - Natural vs. Developed Leadership Skills
28:57 - Personality Profiling and Team Dynamics
46:42 - Recap and Closing

Jun 17, 2024 • 53min
The Art of Better Listening | Stanford Slovin | Ep 178
Welcome to another episode of Better Business, Better Life. Join host Debra Chantry-Taylor with guest Stanford Slovin, Managing Director and Senior PIM Portfolio Manager at The Northshore Group of Wells Fargo Advisors, with over 30 years of experience in financial services.
Stan is the author of "Better Listening," a book which delves into the transformative power of active, reflective, and total listening in both personal and professional settings. His extensive background in wealth management and dedication to improving communication skills have made him a sought-after speaker and advisor.
In this episode, Stan shares his journey, expertise in wealth management, and insights from his book on becoming a better communicator and leader.
Tune in to start your journey to becoming a better listener and leader.
HOST'S DETAILS:
___________________________________________
►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner
►See how she can help you: https://businessaction.co.nz/
____________________________________________
GUESTS DETAILS:
____________________________________________
► https://www.betterlisteningbook.com/
► Stanford Slovin - LinkedIn
Chapters:
00:35 - Welcome and Introduction
01:29 - Stanford's background
04:08 - Introduction to the book "Better Listening"
06:07 - The genesis of the book and initial insights
10:19 - Common mistakes in listening and the concept of total listening
18:22 - Reflective listening in detail
28:02 - The importance of understanding and open-ended questions
30:35 - The IDS process in EOS and the role of empathy
44:09 - Managing talkative personalities and setting boundaries

Jun 10, 2024 • 50min
Unlocking EOS Brilliance for Self-Implementers | Adam Harris & Debra Chantry-Taylor | Ep 177
Welcome to Better Business Better Life podcast. In this episode, join host Debra Chantry-Taylor for an enlightening episode with Adam Harris, a professional EOS implementer and founder of Frank and Fearless With his extensive experience in leadership and strategic business growth, Adam shares his journey and insights into the transformative power of the Entrepreneurial Operating System (EOS).
Back again in revolutionising business operations with EOS, Debra and Adam share their expertise, turning business challenges into opportunities for exceptional growth and success as they discuss the simplicity and effectiveness of EOS in creating clarity, driving growth, and fostering a culture of accountability.
Whether you're a business veteran or just beginning your EOS journey, this episode is packed with valuable advice to help you navigate and overcome common challenges. Gain practical tips on EOS implementation, setting and managing rocks, and ensuring team alignment.
Tune in to unlock the full potential of EOS and discover how it can propel your business to new heights.
HOST'S DETAILS:
___________________________________________
►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner
►See how she can help you: https://businessaction.co.nz/
____________________________________________
GUESTS DETAILS:
____________________________________________
► https://frankandfearless.com/
► Adam Harris - LinkedIn
Chapters:
00:31 - Introduction
01:03 - Journey with EOS
04:53 - Balancing Multiple Business Interests
06:57 - The Role of the Integrator
10:54 - Setting and Managing Rocks
12:00 - The Importance of Level 10 Meetings
21:17 - Rolling Out EOS to the Entire Organisation
28:23 - Clarity Breaks and Their Benefits
35:00 - Favourite EOS Tools
44:00 - Mid Manager Meetings and LMA
48:15 - Closing Remarks

Jun 3, 2024 • 53min
From Startup to Success & EOS | Stanley Henry | Ep 176
Join host Debra Chantry-Taylor on the Better Business Better Life podcast for an engaging discussion with Stanley Henry, the innovative founder of the Attention Seeker. Since his last visit to the show, Stanley's company has soared, amassing over 2,000,000 followers on social media, and growing its revenue to £5 million in just four years.
In this episode, Stanley recounts how his team expanded dramatically from 9 to 27 members over the past year without disruption. He will explore the strategic use of the Entrepreneurial Operating System (EOS) tools that facilitated this growth and share insights into the effective management practices that helped scale his business.
Ideal for entrepreneurs looking to understand the nuances of rapid business growth and effective team management, Stanley’s story offers a roadmap to transforming ambitious visions into reality.
Tune in for insights and strategies from Stanley Henry’s transformative journey!
HOST'S DETAILS: ___________________________________________ ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►See how she can help you: https://businessaction.co.nz/ ____________________________________________ GUESTS DETAILS: ____________________________________________ ► https://www.theattentionseeker.com/
► Stanley Henry - LinkedIn
Chapters:
0:00 - Introduction
1:23 - Meet Stanley Henry and His Journey
2:19 - Consistency and Pivoting to Bigger Challenges
4:25 - Taking on New Zealand's Social Media Management
6:10 - Embracing Team Collaboration and Growth
7:01 - Decentralising Leadership with EOS
25:04 - Overcoming Hardships and Staying Motivated
28:47 - Top Tips for Fast-Growing Businesses
40:09 - The Importance of Brand Marketing
49:39 - Navigating Client Expectations and Creative Challenges

May 27, 2024 • 38min
Navigating EOS for Business Success | Adam Harris & Debra Chantry-Taylor | Ep 175
Join host Debra Chantry-Taylor on the Better Business Better Life podcast for an insightful conversation with Adam Harris, founder of Frank and Fearless and a professional EOS implementer. Adam, who also serves as the managing director of a New Plymouth-based IT firm, combines his extensive leadership experience to help businesses thrive.
In this episode, Adam and Debra discuss the benefits of self-implementing the Entrepreneurial Operating System (EOS). They cover how EOS can simplify operations, maintain consistency, and improve team alignment. Adam shares practical advice on how to start, what to avoid, and how to overcome common challenges.
Discover how self-implementing EOS can empower your business, foster accountability, and promote growth. Whether you’re an experienced business owner or new to EOS, this episode offers valuable insights to enhance your business's performance.
Tune in now to explore the transformative power of EOS with Adam Harris and learn how to turn challenges into opportunities for success.
HOST'S DETAILS: ___________________________________________ ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►See how she can help you: https://businessaction.co.nz/ ____________________________________________ GUESTS DETAILS: ____________________________________________ ► https://frankandfearless.com/
► Adam Harris - LinkedIn
Chapters:
00:00 - Introduction and Sherpa Concept
00:22 - Show Introduction and Guest Welcome
02:07 - Why Implement EOS?
03:01 - Discovering EOS
04:24 - Consistency and Team Alignment
06:51 - Personal Growth and Readiness
09:05 - Challenges in Self-Implementation
11:46 - Peer Groups and External Support
16:25 - Benefits of Working with an Implementer
18:55 - Practical Tips for Self-Implementation
26:48 - The Role of Facilitation
32:31 - Case Studies and Success Stories
35:51 - Conclusion and Final Thoughts


