EOS for a Better Business, Better Life

Welcome to Better Business, Better Life. Join Host Debra Chantry-Taylor is joined by seasoned investor Steve Selengut, The Income Coach, who brings over 40 years of investment experience.  Steve shares insights from his journey, starting at age 25, and emphasises on focusing on generating income rather than market value. He advocates for using closed-end funds for high yields and diversification, highlighting the importance of setting profit targets and avoiding emotional investment decisions.  In this episode, Steve also discusses his latest book, "Retirement Money Secrets," which offers practical advice on income-producing investments and risk management strategies. Tune in to learn how to build a stable income stream through smart investing.  HOST'S DETAILS: ___________________________________________ ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►See how she can help you: https://businessaction.co.nz/ ____________________________________________  GUESTS DETAILS:  ____________________________________________ ► https://theincomecoach.net/ ► Steve Selengut - LinkedIn    Chapters:    00:42 - Introduction and Host Welcome  02:03 - Steve Selengut's Background and Investment Philosophy 06:13 - Investment Journey at Age 25 09:03 - Steve's Business and Transition to Coaching 11:17 - Focus on Income Over Market Value 15:09 - Introduction to Closed-End Funds 24:10 - Investment Strategies and Quality Control 28:20 - Managing Risk and Setting Profit Targets 32:38 - Top Tips for New Investors 38:01 - Steve’s Memorable Experience in New Zealand 

Welcome to Better Business, Better Life. Join Host Debra Chantry-Taylor with guest, Andrew Seerden, co-founder and director of Fresh Perspective Sales. With a career that spans from selling mainframes at IBM in the Netherlands to taking leadership roles at Compaq and Hewlett-Packard in New Zealand before establishing his own company, Andrew shares his extensive experience in corporate sales and marketing.  In this episode, Andrew shares his journey from corporate life to entrepreneurship, discussing the four key pillars of high-performing sales: strategy, customer focus, people, and sales enablement. Tune in to discover practical tips for transforming your business's sales approach and achieving sustainable growth.  HOST'S DETAILS: ___________________________________________ ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►See how she can help you: ⁠https://businessaction.co.nz/ ⁠____________________________________________          GUESTS DETAILS: ____________________________________________ ► ⁠https://www.freshperspectivesales.com/⁠ ► ⁠Andrew Seerden⁠ - LinkedIn     Chapters:    0:25 - Introduction and Guest Introduction 1:56 - Andrew’s Journey and Entrepreneurial Background 5:17 - Passion for Sales and Common Sales Challenges 11:43 - Sales Leadership and Performance Management 15:36 - Fresh Perspective Sales’ Methodology 34:29 - Implementing Sales and Marketing Strategies 34:40 - Top Tips for Sales and Marketing Success 41:34 - The Importance of Integrated Sales and Marketing 42:40 - Final Remarks

Welcome to another episode of Better Business, Better Life. Join host Debra Chantry-Taylor as she celebrates her 54th birthday by sharing valuable life lessons and insights from her entrepreneurial journey. In this special episode, Debra reflects on her career path, the challenges she has overcome, and the wisdom she's gained along the way. She offers her top five tips for living the EOS life, along with four personal tips for a fulfilling and balanced life. Tune in to hear Debra’s candid reflections on life, business, and the importance of living with purpose and passion.  HOST'S DETAILS: ___________________________________________  ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►See how she can help you: https://businessaction.co.nz/ ____________________________________________          Chapters:    00:34 - Introduction  01:16 - Birthday Reflection  03:30 - Early Career Journey  07:09 - Pharmaceutical Sales  12:25 - Move to New Zealand  16:57 - Discovering EOS  21:27 - The EOS Life  31:35 - Personal Lessons  40:13 - Reflections 

Welcome to another episode of Better Business, Better Life. Join host Debra Chantry-Taylor as she welcomes guest Valerie Cockerell, a former Disney Executive and Author of Manage Like a Mother. Born and raised in Lyon, France, Valerie was recruited by Disney to help set up the retail arm for Disneyland Paris in 1992. From there, her journey to consulting started, where she draws leadership lessons from motherhood and brings Disney’s renowned customer service magic into businesses. In this episode, they discuss the importance of creating emotional connections with customers, building an intentional culture, and the role of women in leadership. Tune in to learn how to transform your business by leveraging the principles that make Disney a global success. HOST'S DETAILS: ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►See how she can help you: https://businessaction.co.nz/ ____________________________________________ GUESTS DETAILS: ____________________________________________         ►https://dancockerell.com/ ►Manage Like a Mother ►Valerie Cockerell - LinkedIn Chapters: 00:41 - Guest Introduction 04:10 - Transitioning from Disney to Consulting 08:45 - Leadership Lessons from Motherhood 12:30 - Creating Emotional Connections with Customers 17:15 - Importance of Simplicity in Leadership 21:50 - Hiring for Attitude over Skills 26:05 - Building an Intentional Company Culture 30:20 - The Role of Women in Leadership 35:40 - Applying Disney’s Magic to Your Business 40:00 - Closing Thoughts & Key Takeaways

Welcome to another episode of Better Business, Better Life. Join host Debra Chantry-Taylor with guest Matthew Fornaro, owner of Fornaro Legal. They discuss essential legal considerations for businesses, including the importance of having written contracts, the necessity of a solid business plan, and the value of professional guidance.   With 21 years of experience as an attorney, Matthew talks about his journey from working in large law firms to starting his own practice, focusing on small and medium-sized businesses. He also shares insights on how to protect your business legally, manage contracts effectively, and ensure long-term success. In this episode, Matthew discusses crucial legal aspects for business owners, the importance of comprehensive business plans, and how professional support can make all the difference. Tune in for valuable advice on navigating the legal landscape of running a business.  HOST'S DETAILS: ___________________________________________ ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner  ►See how she can help you: https://businessaction.co.nz/ ____________________________________________          GUESTS DETAILS: ____________________________________________          ► https://fornarolegal.com/ ► Matthew Fornaro  - LinkedIn    Chapters:    00:49 - Guest Introduction  02:11 - Matthew’s Background  05:34 - Learning Business Fundamentals  07:34 - Importance of Business Plans and Legal Documents 14:59 - Terms of Trade and Written Contracts 17:50 - Regular Contract Reviews 19:37 - Benefits of Legal Expertise 27:16 - Proactive Legal Partnerships 29:00 - Challenges of Running a Business 31:25 - Planning Time Off 34:19 - Key Takeaways 

Welcome to another episode of Better Business, Better Life. Join host Debra Chantry-Taylor with guest, Michelle DeFilippo, the owner of 1106 Design. With 52 years in the publishing industry, Michelle has witnessed the rise of self-publishing and the impact of technology on the field. Michelle's business offers high-quality manuscript editing, book cover design, proofreading, eBook formatting, and more, providing comprehensive indie-publishing advice and support. In this episode, Michelle shares insights on true self-publishing, common pitfalls to avoid, and how to ensure your book delivers a solid return on investment. Tune in to learn how to publish like a pro and create a book you're proud to market and sell. HOST'S DETAILS: ___________________________________________ ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►See how she can help you: https://businessaction.co.nz/       ____________________________________________         GUESTS DETAILS: ____________________________________________  ► https://1106design.com/ ► Michelle DeFilippo - LinkedIn   Chapters:   00:07 - Introduction 02:08 - Michelle's Publishing Background 05:33 - What Self-Publishing Really Means 07:47 - The Role of Editors in Self-Publishing 12:19 - Editors vs. AI in Book Editing 15:17 - Starting the Writing Process 17:01 - Producing Booklets for Business 21:10 - Importance of Book Covers 25:16 - Understanding Self-Publishing and Royalties 33:32 - Revenue from Book Sales 34:53 - Marketing Your Book 37:23 - Closing Thoughts

Welcome to another episode of Better Business, Better Life. Join host Debra Chantry-Taylor as she provides an insightful update on what's been happening and what's coming up. As a Certified EOS Implementer and family business advisor, Debra shares her recent experiences with annual planning sessions and the impressive success metrics achieved by her clients. In this episode, Debra provides insights on the importance of team health, trust, and accountability in creating a thriving business environment. Tune in to learn more about the upcoming episodes of Better Business, Better Life and Debra’s future plans. HOST'S DETAILS:         ___________________________________________        ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner         ►See how she can help you: https://businessaction.co.nz/       ____________________________________________          Chapters:   00:07 - Introduction 02:00 - Annual Planning and Team Health 05:08 - Five Dysfunctions of a Team 07:27 - Reviewing the Previous Year 09:48 - Annual Planning Details 12:12 - Upcoming Podcast Guests and Topics

Welcome to Better Business, Better Life. Join host Debra Chantry-Taylor in this episode as she welcomes Richard Walsh, CEO of Sharpen the Spear Coaching and author of "Escape the Owner Prison." Richard, a former Marine with a diverse background in entrepreneurship, shares his incredible journey from losing everything during the 2008 financial collapse to building successful businesses and helping others achieve freedom and profitability.  In this episode, Richard discusses how to create systems that allow business owners to step back and focus on what matters most, providing valuable insights and strategies for long-term success.  Tune in to discover strategies to enhance your business operations and lead a fulfilling entrepreneurial life.    HOST'S DETAILS:          ___________________________________________          ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner          ►See how she can help you: https://businessaction.co.nz/        ____________________________________________          GUESTS DETAILS:          ____________________________________________          ► https://sharpenthespearcoaching.com/  ► Richard Walsh - LinkedIn         Chapters:      00:42 - Introduction and Overview  01:30 - Richard Walsh's Background and Early Challenges  04:42 - Personal Epiphany and Decision to Rebuild  08:44 - Transition to Coaching and Diverse Interests  12:05 - Insights and Lessons from the Marine Corps  17:17 - Applying Marine Corps Lessons to Business  24:34 - Effective Delegation and Systemising Business Functions  35:54 - Financial Management and Cash Flow Strategies  42:05 - Transforming Business Structure and Making an Impact  50:51 - Three Top Tips for Business Owners  58:19 - Closing Remarks

Welcome to another episode of Better Business, Better Life. Join host Debra Chantry-Taylor as she welcomes Sam and Ruth Harrowfield, experts in people and leadership, and founders of Harrowfield People Development.  Sam and Ruth, a married couple with four children, have been business partners for five years and married for 21 years. With backgrounds in organisational psychology and extensive experience in people development, they have created a training business focused on enhancing collaboration and improving workplace dynamics.  In this episode, Sam and Ruth share their journey and how their approach improves communication, clarity, and accountability within leadership teams in fostering better workplace relationships and enhance collaboration. Tune in to discover how you can enhance your leadership skills and create a more harmonious and productive work environment.    HOST'S DETAILS:         ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner         ►See how she can help you: https://businessaction.co.nz/ ____________________________________________         GUESTS DETAILS:         ____________________________________________         ► https://www.harrowfield.co.nz/  ► Sam Harrowfield - LinkedIn    ► Ruth Harrowfield - LinkedIn         Chapters:      00:36 – Welcome and Introduction   01:19 - Guest Introduction:   02:07 - Origins of Harrowfield People Development  03:57 - The Modern Workplace as a Village  07:24 - Current Workplace Challenges  10:45 - Setting Clear Expectations and Accountability  16:41 - Importance of Feedback  23:03 - Natural vs. Developed Leadership Skills  28:57 - Personality Profiling and Team Dynamics  46:42 - Recap and Closing 

Welcome to another episode of Better Business, Better Life. Join host Debra Chantry-Taylor with guest Stanford Slovin, Managing Director and Senior PIM Portfolio Manager at The Northshore Group of Wells Fargo Advisors, with over 30 years of experience in financial services. Stan is the author of "Better Listening," a book which delves into the transformative power of active, reflective, and total listening in both personal and professional settings. His extensive background in wealth management and dedication to improving communication skills have made him a sought-after speaker and advisor. In this episode, Stan shares his journey, expertise in wealth management, and insights from his book on becoming a better communicator and leader. Tune in to start your journey to becoming a better listener and leader. HOST'S DETAILS:         ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner         ►See how she can help you: https://businessaction.co.nz/ ____________________________________________         GUESTS DETAILS:         ____________________________________________         ► ⁠https://www.betterlisteningbook.com/ ⁠ ► Stanford Slovin - LinkedIn   Chapters:   00:35 - Welcome and Introduction 01:29 - Stanford's background 04:08 - Introduction to the book "Better Listening" 06:07 - The genesis of the book and initial insights 10:19 - Common mistakes in listening and the concept of total listening 18:22 - Reflective listening in detail 28:02 - The importance of understanding and open-ended questions 30:35 - The IDS process in EOS and the role of empathy 44:09 - Managing talkative personalities and setting boundaries