

The New Automation Mindset: AI + Automation + Integration
Workato
Welcome to "The New Automation Mindset: AI + Automation + Integration," a groundbreaking podcast series by Workato. On this show, we bring you real-world stories of business efficiency, agility, growth, and transformation from executive leaders in the industry. In each episode, we dive deep into the minds of top-level executives who have successfully embraced automation to work faster, smarter, and more securely without compromising governance. From Fortune 500 companies to innovative startups, we explore the strategies, challenges, and triumphs of these forward-thinking leaders.Hear firsthand accounts of how automation has revolutionized their organizations, enabling them to unlock new levels of productivity, drive innovation, and fuel business growth. Gain valuable insights on navigating AI, digital transformation, streamlining workflows, integrating systems, and optimizing processes to achieve seamless operations across your enterprise.We believe that automation is not just a technology but a mindset. Join us on "The New Automation Mindset" – a leadership blueprint to reshape your organization for success in the digital age.
Episodes
Mentioned books

7 snips
Jan 22, 2025 • 49min
How Navan Embraced Change to Achieve Business Resilience
Ilan Twig, CTO and co-founder of Navan, shares insights from his experience leading a travel and expense management company through the challenges of COVID-19. He discusses the importance of user-centric product development and how embracing generative AI can drive operational improvements. Ilan emphasizes adapting to change, leveraging technology, and maintaining flexibility to foster business resilience. He offers practical strategies for IT leaders to innovate and lead successful transformations in a rapidly evolving landscape.

11 snips
Jan 15, 2025 • 45min
Why Steve Brodrick is Data Driven, but People Inspired
In this chat with Steve Brodrick, the CEO of Horizon Five and a former CFO and CTO, the spotlight is on data democratization. He shares his inspiring career journey and the transformative power of making data accessible to empower teams. Key topics include integrating IT and business for smarter decisions, overcoming resistance to data access, and leveraging generative AI. Steve offers practical advice on building a data-driven culture and breaking down silos, emphasizing collaboration as crucial for innovation.

32 snips
Jan 8, 2025 • 44min
Where the Boston Consulting Group Sees the Value in AI
Vladimir Lukic, a Managing Director at the Boston Consulting Group with 18 years of expertise in AI adoption, discusses the findings of BCG's latest AI report. He reveals that only 4-5% of companies successfully scale AI, emphasizing the need to focus on core workflows and ensure data quality. Lukic highlights the importance of fully embedding AI into business processes and rethinking operating models. He shares real-world success stories, illustrating how proactive strategies can drive effective AI implementation.

11 snips
Dec 18, 2024 • 49min
How Sam Sena’s IT Identity Archetypes Will Drive System Adoption
Sam Sena, a Global Head of Business Systems at BigID and executive PhD researcher at Sorbonne University, shares his expertise on IT identity archetypes and system adoption. He discusses how classifying employees can ease technology transformation fears. The conversation highlights the importance of cultural identity and engaging key influencers, like 'technophiles', to drive acceptance. Sena also emphasizes real-world strategies to customize messaging and training for better alignment between new tech and organizational culture, ensuring a smoother change process.

10 snips
Dec 11, 2024 • 37min
Atlassian’s Approach to Building a Product-Minded IT Strategy
Tal Seraf, SVP at Atlassian, shares insights from his impressive tenure at tech giants like Microsoft and Amazon. He discusses the vital shift from project-based to product-focused IT strategies for better customer satisfaction. Tal emphasizes leveraging AI and data-driven decision-making to improve operational efficiency. He also highlights Atlassian's transformational initiatives in finance and the need for aspiring IT leaders to embrace data literacy and innovation. Practical advice flows throughout, empowering future leaders to make impactful changes.

11 snips
Dec 4, 2024 • 46min
Why Aon Leads with a Human-Centered Mindset
Rajeev Khanna, an IT leader with a rich background at Aon, Expedia, and UBS, shares insights into overcoming IT challenges in large organizations. He emphasizes the need for collaboration between technologists and business leaders to foster innovation. Rajeev discusses the critical role of change management in tech adoption, highlighting strategies for effective communication and understanding user needs. He also explores the transformative potential of generative AI, advocating for early experimentation and secure deployment to enhance operational efficiency.

11 snips
Nov 26, 2024 • 50min
Box’s Global CIO on Tackling Saas Sprawl & Empowering IT Leaders
Ravi Malick, Global CIO at Box, shares insights from his extensive background in IT strategy and operations. He discusses his transition from the energy sector to leading tech at Box and the evolving role of CIOs in integrating technology with business strategy. The conversation highlights the challenges of SaaS sprawl and the importance of a streamlined application portfolio. Ravi emphasizes laying a solid foundation in enterprise architecture and the potential of AI to transform business operations, advocating for tailored solutions to drive efficiency.

9 snips
Nov 13, 2024 • 48min
Oxy's CIO on Cloud-Driven Efficiency
Yanni Charalambous, CIO of Occidental Petroleum, discusses the company's innovative approach to cloud technology and low-carbon initiatives. He highlights the integration of digital twins for enhanced efficiency and the challenges of cloud adoption in modern manufacturing. Yanni emphasizes the importance of strategic partnerships and skill transformation to drive innovation. He shares insights on how software-defined factories can optimize operations and contribute to sustainability goals, setting a future roadmap for Occidental's digital transformation.

10 snips
Nov 6, 2024 • 45min
Lenovo's Global CIO on Overcoming Global IT Challenges
Arthur Hu, Lenovo's Senior VP and Global CIO, discusses the company's shift from hardware to IT services through AI and hybrid cloud innovations. He shares how Lenovo navigated supply chain challenges during COVID-19 and the nuances of centralized versus federated IT governance. Arthur emphasizes a customer-first mindset and the need for cultural integration to drive innovation. He also highlights how removing operational barriers can empower teams, showcasing the importance of collaboration and continuous improvement in IT services.

11 snips
Oct 30, 2024 • 49min
Why Ciklum Makes People Part of the Solution
Enver Cetin, a Senior Manager at Ciklum and a specialist in Workato and generative AI, sheds light on how these technologies reshape business processes. He discusses the innovative Workato Agentic platform, utilizing digital employee twins for better process management. Enver emphasizes the importance of clear process mapping and the role of employees as vital to successful automation. The conversation also addresses cultural resistance to AI integration and the exciting opportunities that arise from embracing these advancements in automation.