Reimagining Justice

In episode no. 80 I discuss multidisciplinary teamwork in the context of law firms and legal tech start-ups developing products, services and projects. I cover: An explanation of multidisciplinary collaboration and teamwork (and what it’s not); Effective and real-life examples in both a commercial and not-for-profit context; and Tips for making the most from working with a multidisciplinary team. Proudly sponsored by Neota Logic  Links: Neota Logic Solution Gallery Neota Logic Churchill Trust Project Survey Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au Twitter - @ReimaginingJ Facebook – Reimagining Justice group

In episode no. 79, guests Simon Goodrich, Co-founder and Luke Thomas, senior legal designer, Portable cover: Portable’s work and its founders’ motivation to do the work it does; Simon’s journey from community radio and running a film festival to his current work; What prompted Portable’s foray into justice issues and how design and technology can leverage high value tasks and have impact; Specific justice projects including with family violence, young people, wage theft issues and Amica; Luke shares his daily activities of a legal designer; The stage of the design process that both Luke and Simon think is most critical; What Luke has learned from working on numerous projects;  Why Simon thinks constraints are good, and tips on navigating them; How to determine whether an organisation will succeed with a design project; Simon’s creative ways to get around resourcing constraints to make a project happen; Whether online information, advice or dispute resolution will make the most difference;  Broader actions that are required to improve people’s experience of the law;  Tips for effective multidisciplinary collaboration;  Approaches that lead to better design outcomes;  The one thing they want you to know about Portable; and Simon and Luke’s definition of legal innovation! Proudly sponsored by Neota Logic  Links: Portable Neota Logic Solution Gallery Neota Logic Churchill Trust Project Survey Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au Twitter - @ReimaginingJ Facebook – Reimagining Justice group

In episode no. 78, Andrea explores all things document automation.  She covers: What is document automation; Use cases in the commercial and not-for-profit context; Factors to consider when embarking on a document automation project;  What kinds of documents to automate; and How to overcome barriers to adoption of technology. Proudly sponsored by Neota Logic  Links: Document Automation - Neota Logic ‘Legal Document Automation – Measuring ROI’ by BamLegal – Artificial Lawyer Neota Logic Solution Gallery Neota Logic Churchill Trust Project Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au Twitter - @ReimaginingJ Facebook – Reimagining Justice group

In episode no. 75 I speak with Catherine Bamford, CEO & Founder of BamLegal. We cover: BamLegal’s clients and services; The UK legal industry’s adoption of document automation; How Catherine addresses some common objections to legal technology; The relevance of time billing and fixed fee in this context; How legal technology intersects with ‘real lawyering’; Who should and shouldn’t ‘own’ a legal tech product or project; How legal technology vendors get sales pitches ‘wrong’; Catherine’s ‘why’ for leaving BigLaw and the steps that led her to create her own business;  How Catherine got started with legal technology, what she’s working on now and why; Real examples of how document automation assists people with low-middle income; How point-in-time online guidance has significantly improved accuracy of UK divorce forms; Other advantages of technology for clients, lawyers and courts; Catherine’s motivation to produce ‘BamBytes’, ‘Breakfast with Bam’ and to compile innovation and technology resources for the ecosystem; Her thoughts on how the next generation of lawyers approach legal tech; Just how ‘uberised’ the legal process is right now; Her personal characteristics that suggest she would work in legal technology; The job role that was invented when she was working at Pinsent Masons; What jumping in cold rivers and rearranging beer cellars has to do with Catherine’s career; Similarities between legal analysis and computer coding; What Catherine wishes she knew when she started her business; The impact of being able to say “I’m a lawyer” when becoming a legal engineer; How Catherine structures her business to enable flexibility in her team; and Catherine’s definition of legal innovation. Proudly sponsored by Neota Logic  Proudly sponsored by Neota Logic  Links: BamLegal Neota Logic Solution Gallery Neota Logic Churchill Trust Project Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au Twitter - @ReimaginingJ Facebook – Reimagining Justice group

In episode no. 76 I share my comments from an International Women’s Day event in Brisbane in early March, hosted by 9 University of Queensland and Queensland University of Technology clubs.   I share what breaking the bias means to me and how I apply it in practice, and a particular bias each of us possess and need to be aware of if we are to innovate and bring about social change. Also, as the title suggests, how actress America Ferrera helps us to understand why we don’t innovate more! Proudly sponsored by Neota Logic  Links: Your identity is your superpower International Womens Day Cocktail Evening Neota Logic Solution Gallery Neota Logic Churchill Trust Project Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au Twitter - @ReimaginingJ Facebook – Reimagining Justice group

In episode no. 75 I speak with Jason Tashea, Consultant with the World Bank and Innovation Fellow at Vanderbilt University. We discuss: Jason’s motivation for his new project, ‘40 Futures’; the fine line between dystopian fiction and reality; Jason’s writing process and the ‘rules’ he set for himself in developing the project; ’40 Futures’ topics including technological surveillance, improper use of alerts, bio-data, digital privacy laws, automated police vehicles, use of genetic material and ‘the metitentiary’!; ‘Problem finding’ and ‘threatcasting’; the consequences and rights implications of technology or services; the principles that Jason shares that could guide development of technology; a real-world example Jason is working on with the World Bank; our short-term, quick fix approach compared to long term approaches; feeback he’s had from people outside the legal innovation community about the project; what popular TV shows like ‘Law and Order’ did for people understanding their rights; interdisciplinary collaborations to share information!! the ‘Justice Technology Association’ – mission and activities; update on changes to professional legal regulation in the USA; how to get people’s attention on these issues; Jason flipping the interview onto me; and Jason’s (non-!) definition of legal innovation. Proudly sponsored by Neota Logic  Links: ’40 Futures’ Justice Tech Download newsletter  Eastern State Penitentiary Historic Site Episode with Ed Neota Logic Solution Gallery Neota Logic Churchill Trust Project Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au Twitter - @ReimaginingJ Facebook – Reimagining Justice group

In episode no. 74, I continue the conversation about technology in courts from episode 73 with Dr Anne Wallace and discuss online dispute resolution “ODR”.  I cover: How ODR is defined; 6 key characteristics of ODR; Advantages and disadvantages of ODR; International and Australian examples of ODR; The different forms of technology used in ODR; The volume of disputes resolved by e-commerce platforms; Whether ODR should be applied to resolve disputes at scale; How an effective ODR should be designed and what it should include; Is there a professional obligation to use ODR and in what circumstances?; and For the first time on Reimaging Justice, I answer a listener’s question! Proudly sponsored by Neota Logic  2021 Innovation Committee Report Neota Logic Solution Gallery Neota Logic Churchill Trust Project Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au Twitter - @ReimaginingJ Facebook – Reimagining Justice group

In episode no. 73 my special guest is Dr Anne Wallace, Adjunct Professor La Trobe University and Deputy Director Sir Zelman Cowen Centre. We discuss: what first prompted Anne’s interest in technology and court processes; court innovations from the 1990’s and how those initiatives have progressed; how courts and lawyers have adapted to the pandemic; how close we are to a virtual court; advantages of audio visual links for providing evidence and what should determine whether it should be adopted more broadly; what currently informs court strategy and what should do so; court surveys and what they uncover; the potential for courts and researchers to work together to develop indicators to measure people’s experience; the potential for apps and SMS messages to assist litigants given the proliferation of mobile phone usage; automate and enable people to do preliminary work paired with intelligent assistance – CRT; the opportunity for lawyers to use technology to diversify their services and tap into the latent legal market; why the Victorian court’s response to the pandemic didn’t surprise her; courts’ awareness of the need for ‘innovation’ and the relevance of that language; how working with an architect and other disciplines provided Anne with new insights; changes in the mindset of members of the legal industry and Judges; how legal education could encourage multidisciplinary engagement; Anne’s predictions about technology in courts as we move through the pandemic; Imaginative dispute resolution in overseas jurisdictions; and  Anne’s definition of legal innovation. Proudly sponsored by Neota Logic.   Links: Wallace, A and Laster, K “Courts in Victoria, Australia, During COVID: Will Digital Innovation Stick?” International Consortium on Court Excellence International Womens Day Cocktail Evening Neota Logic Solution Gallery Neota Logic Churchill Trust Project Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au Twitter - @ReimaginingJ Facebook – Reimagining Justice group

In episode no. 72 I share with you 3 (or maybe 4!) things you should know about legal design. The episode covers: The definition of legal design; How it differs from human-centred design and design thinking; 3 categories of legal design; Real examples of legal design in commercial and not-for-profit contexts; Some key elements of any effective legal design process; Questions to ask if you’d like to implement legal design; How legal design intersects with technology; and  A special offer from me! Proudly sponsored by Neota Logic  Links: Legal Design Lab Legal design summit The Design of Everyday Things Neota Logic Solution Gallery Neota Logic Churchill Trust Project Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au Twitter - @ReimaginingJ Facebook – Reimagining Justice group

In episode no. 71 my guest is Principal Legal Designer, Inkling Legal Design, Sara Rayment. We discuss: Why legal design makes sense to Sara;  The types of projects Inkling Legal Design work on and the common thread between them; Common characteristics of Inkling’s clients; The approach to legal design that sets Inkling apart; The diversity of skills in her law firm and design practice; What science has to do with design thinking;  The challenges of managing diverse projects; How linear project management, budgets and agile approach interrelate; The most difficult aspect of working with a new client; Key elements of successful legal design for projects and the people involved; How design sprints are just one part of a project, and the importance of being able to communicate ‘the story’ to facilitate implementation; Participants’ emotional reactions to the various stages of a design sprint and how they encourage personal growth;  The primary purpose of user-testing; How law students respond to design thinking; An AI tool developed by Inkling Legal Design to assist lawyers more easily adopt plain language; The lack of consistency in approach and rigour towards legal design as a discipline; and Sara’s definition of legal innovation. Proudly sponsored by Neota Logic  Links: Inkling legal design Andie Assists Neota Logic Solution Gallery Neota Logic Churchill Trust Project Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au Twitter - @ReimaginingJ Facebook – Reimagining Justice group