Less Chatter, More Matter: The Communications Podcast

On this week's episode of the Less Chatter, More Matter podcast, we've dived into the fun topic of: social media.We interviewed Rachael Gough, a Brisbane-based, award-winning certified personal stylist, content creator, and mum of two who is committed to showing women of all shapes and sizes, how to embrace their now and find their love for fashion, beauty, and life at all its wonderful stages. Now you might be wondering: why a stylist as a guest to a communications show? Well, when it comes to showing up on social media and generating business. Rachael knows how it's done. She has 64,000 followers on Instagram. Having started creating content in 2016. And it's her consistent presence on social media channels that has helped her reframe and shape her business over the years.  So in today's episode, Rachael gives us a peek behind the curtain as a content creator, sharing her top tips on how to create content that cuts through the noise. Including getting clear on your audience and showing up for your community ... so, why wait? Let's dive in!Links mentioned in this episode:Change Isn't Hard! Mel's bookSign up to the HMC newsletter for fortnightly nuggets of comms gold!Get in touch with Rachael:InstagramTikTokWebsiteSay hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Communication is important in a change, but comms itself does not make change happen. Leadership is how a change gets across the line effectively and successfully across a business, and when you combine the two - you get ownership and accountability driving your change ahead.So, in this week's episode, we've dived into the role of leaders during a change aside from role modelling behaviours, helping to remove roadblocks, gathering feedback, and working with the change team - which is communication with their team.Join us on this week's episode of Less Chatter, More Matter to find out more.Links mentioned in this episode:Change Isn't Hard! Mel's bookSign up to the HMC newsletter for fortnightly nuggets of comms gold!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Prina Shah hosts a compelling dialogue with Mel, a seasoned communicator turned interviewee. They dive into the nuances of change communication, revealing how different personalities can either drive or hinder progress. Key topics include the distinction between internal and change communications, the dangers of jargon, and strategies to combat change fatigue. They also share insights from Kmart's turnaround, emphasizing the role of emotional intelligence in fostering better workplace communication. Prepare for valuable nuggets of wisdom!

Welcome back to another episode of the Less Chatter, More Matter podcast, where we were joined by the incredible Prina Shah. Prina is a coach, consultant, trainer, and speaker, and the host of the Ways to Change the Workplace podcast. Her extensive background of over 20 plus years in the corporate world plus leading teams in strategic people and culture roles, focusing on culture change, leadership development, and change management have all placed her in the best position to talk on leadership comms today. Especially as Prina understands the challenges that today's workforce face and she brings a wealth of practical experience as well as fun and corporate knowledge to support you in developing the right kind of workplace with you. We've asked Prina to share some fantastic insights into the power of leadership communication and how poor communication can disrupt teams. She shares a really great framework for leaders to think about when communicating with their teams. On next week's episode, we've got a part two ready for you where Prina interviews Mel on all things change comms, too. So, stay tuned and buckle up for some incredible leadership comms insights!Links mentioned in this episode:Mel's bookFollow and learn from Prina:LinkedInInstagramWays to Change the Workplace PodcastSay hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Every single day we're seeing something of some kind of issue or crisis bubbling up in organisations of all shapes and sizes. From high-profile resignations through to large scale hacks and IT outages; we've got a plethora of crises and many organisations unsure of how to handle them.Mostly because while it pays to put in the work for planning, doing risk assessments, and creating your usual crisis management plans and message matrices - if you're not sure where to start in this array of documents, it can seem overwhelming. This is why today's episode is made to give you the best practice actions for effective crisis communication that would apply to pretty much any crisis that your organisation faces. Without the chaos of managing a bunch of documents.So... let's get amongst it!Links mentioned in this episode:Episode 9: Three key principles of crisis communicationCrisis Comms Bootcamp - 18-22 March 2024Crisis Comms Bootcamp - 19-23 August 2024Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

On this week's episode of the Less Chatter, More Matter podcast we’ve looked to the international community for some guidance on navigating new workplace laws here in Australia. If you have no idea what we’re talking about - we’re referring to the new ‘right to disconnect’ laws that have been floated here in Australia.  Laws that essentially give workers the right to not monitor or answer work emails and text messages, all those sorts of channels outside of work hours. Which in theory sounds fantastic! In comms-specific practice, it poses a lot of questions surrounding how internal comms will need to change to fit the new laws, and what kind of activities we will need to undertake as comms pros to make it work.Which is exactly what we've dived into in this episode... so let's get into it!Links mentioned in this episode:Blog post: An EPIC system for change communicationBook: Change Isn’t Hard: a playbook for practical, people-centred change communication Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Welcome back to another week of the Less Chatter, More Matter podcast! This week's episode talks to personalisation in your internal comms, and how it could impact the cut-through with your messaging or, how it could help make a bigger impact on your audience.We’re bringing you four ways you could use personalisation to up the ante on your comms and keep your audience engaged.From covering the basics, through to the ways you can repurpose, restrategise and reengage your audiences - tune in to find out more about speaking your audiences' language in ways that will improve your engagement.Let's get into it!Links mentioned in this episode:Communication Personality Type free quizCommunication Career Fundamentals online courseThe Culture Map - Erin MeyerSay hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

This week's episode comes from an incredible chat with the super-knowledgeable and talented, Lisa-Marie Vecchio. As so much of what we do as communicators revolves around branding, including making sure that our messaging and visual brand align, plus that the visual brand is applied properly in our work - we thought we'd get an absolute expert onto the show to talk all about it. In this episode, Lisa-Marie shared a bunch of her tips for creating and applying branding, alongside what she has seen in the industry across the years when it comes to branding at all sizes of business.We also dive into the topic of AI in the design space, and what it means for your business to have a great brand. So, let's get into it!Links mentioned in this episode:Website: www.lisadotdesign.comInstagram: @LisaDotDesignAbout Lisa-Marie Vecchio Lisa-Marie is a Brisbane-based graphic designer and muralist, illustrating art that encourages and uplifts. Her designs are recognised as colourfully eye-catching, created with the intention of communicating hope, joy and empowerment.After ten years working as a designer in the business and corporate sectors, Lisa-Marie started to explore the more creative side of design, seeing a shift in her art style. She then looked for opportunities to recreate her digital artwork as murals, refreshing public spaces with a burst of vibrance and colour.Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Crisis after crisis after crisis - the last few years have seemingly become a whirlwind of crises; one right after the other. From the pandemic through to hackings, all the way through to full-scale system outages - we've seen a plethora of crises, and a plethora of examples on how not to handle them as a business.So, the next logical thing to wonder might be... how DO you handle these crises when they inevitably occur?Luckily for you, this episode is all about crisis management through scenario planning because every single business, no matter the size, should have a crisis communication plan in place and ready to go. Why? Because crises often occur out of the blue. Each business needs to have a toolkit ready to pull out at any moment and put into action. So... is yours ready? Whether it is or isn't, join us to do a check on your scenario planning this week.Links mentioned in this episode:Fresh 2 Freelancing programCrisis Communication Bootcamp trainingEpisode 9 - The principles of crisis communication Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Whether you’ve seen this trend on your socials or not, this week’s episode of the Less Chatter, More Matter podcast is bringing you our favourite dos and don’ts of the comms world.It's our very own, communications-specific version of the 'Do this, Not that' trend, and we are here to explore it - while using some research from all across the globe to back up our tips.From the language you use, to how you develop a video message and more. We've covered some of the biggest hot takes in the industry, and we're ready to share. So, let's get to it!Links mentioned in this episode:Podcast episode 32: What is accessibility, and why is it important? (ft. Kelly Thibodeau)Blog article: 5 tips to keep your communications accessibleBlog article: The 4 accessibility principles and why they matterBlog article: Supporting neurodiverse folks in your commsSay hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question