

Less Chatter, More Matter: The Communications Podcast
Mel Loy
Communications expert, business owner, group fitness instructor...that's your podcast host, Mel Loy! In the Less Chatter, More Matter podcast, Mel shares tips on how to improve your communication skills, and interviews with the experts.In 2020, after almost 20 years in corporate communications, Mel (happily) took a redundancy from her full-time, executive corporate job and went out on her own, founding her communications agency, Cuttlefish Communications.These days, she's a sought-after speaker, workshop facilitator, and consultant, working for some of the biggest brands in Australia and popping up on speaker line-ups at conferences world wide. Expect short, entertaining episodes packed with valuable tips that will inspire you to try new things. Communication tips to improve your relationships at work, navigate crises, internal communication, and deliver change are top of the agenda.
Episodes
Mentioned books

Nov 27, 2024 • 30min
#95 Inclusive communications: how and why you should do it (ft. Matisse Hamel-Nelis)
In this episode of the Less Chatter, More Matter podcast, we picked the brain of award-winning communications and digital accessibility expert, Matisse Hamel-Nelis, on all things accessibility and inclusivity. In recognition of International Day of People with a Disability, December 3rd, we wanted to get the run down on all things accessibility, and what we could do or implement as best practice for communicators in order to make a difference.Our discussion covered some practical tips for making social media, documents, and videos more accessible, alongside the role of AI in accessibility, and the importance of inclusive language. Matisse also emphasised the need for continuous learning and engagement with the accessibility community to improve communication practices.So, listen in now to get some quick and easy tips on making your content more accessible to over 1.6 million people across the globe. Links mentioned in this episode:Matisse’s websiteMatisse’s LinkedInTemplate packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Nov 20, 2024 • 16min
#94 Reporting on your communications: how to do it and why!
In this episode of Less Chatter, More Matter, we tackle a challenge that’s all too familiar to communication professionals: measuring and reporting on your work.You’ve been there—you’ve just finished rolling out a major campaign or change initiative, and before you can breathe, you’re knee-deep in the next project. Measurement? Reporting? Out the window. And then, months later, when leadership questions your value, you’re left wishing you’d made the time.Sound familiar? Then this episode is for you.We dive into the why behind measurement (spoiler: it’s about proving your strategic value and staying at the top of your game) and the how, with a practical five-step process. So, with actionable advice and tips on everything from crafting business-aligned metrics to making your reports visually engaging, this episode will help you showcase your value—and maybe even save your job in tough times.Ready to prove your worth as a strategic communicator? Tune in and learn how to turn measurement into your superpower.Links mentioned in this episode:Template packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Nov 13, 2024 • 14min
#93 The 5 ways you're scaring your employees away from engaging with your communications
In this episode of Less Chatter, More Matter, we jump headfirst into the five common communication mistakes that often scare off audiences, particularly in internal communications.Whether it’s townhalls that cause you to have a quick nap, or comms that you see minimal engagement on and maximum deletes - there are a tonne of mistakes we, as communicators, can make that often do the opposite of communicating to our audience: we scare them off.With overly long messages, vague communication, corporate jargon, pointless communication, and boring content, we’ve got some practical tips on how to mitigate these issues. So, if you’ve ever seen a comms hit your inbox that made you want to quickly jump back into bed, you should listen in to learn how to keep your audience engaged and your messages effective.Links mentioned in this episode:Episode 17: How to write concisely without losing friendsTemplate packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Nov 6, 2024 • 35min
#92 How we can leverage political communications techniques in our communications (ft. David Imber)
Elections are at the top of our mind right now, regardless of where you are around the globe. In fact, there are at least 64 countries around the world that are holding elections this year… plus the European Union. Most notably, we’re all sitting on the edge of our seats watching the votes trickle in from the US election and wondering what that may mean for the rest of the world in the coming years… so, with all of this in mind, we got wondering: what kind of comms is at play in elections and big political pieces, and more importantly, what could we learn from them?Which is why we’ve got the incredible David Imber on this week’s episode of the Less Chatter, More Matter podcast to talk us through all things political comms and what we can take and apply to other areas of comms across the board. So, if you’re keen to get the inside scoop on election tactics, including what Kamala Harris and Donald Trump have been doing comms-wise, you should listen in!Links mentioned in this episode:David’s websiteDavid’s LinkedInTemplate packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Oct 30, 2024 • 30min
#91 Top tips on becoming a confident public speaker (ft. Julian Mather)
When you began your career, (unless you started out as a public speaker) we can make an assumption that you never thought public speaking would become a key skill in your toolkit.However, it's unfortunately the reality for a lot of corporate folks, and even those outside of the corporate world. In fact, the importance of developing public speaking skills has become a necessity in many roles - which is why we've got Motivational Speaker and professional public speaker, Julian Mather, on this week's episode of the Less Chatter, More Matter podcast.A former stutterer turned professional keynote speaker, Julian shares his personal journey from dreaming of being a photojournalist to becoming a TV cameraman, to his eventual career change into magic and motivational speaking (a rollercoaster, right?). Even with the chaotic career path he's ventured, Julian highlighted the critical need for effective communication and public speaking while providing practical tips for improving speaking skills, overcoming the fear of being wrong, and mitigating the usage of filler words like 'um.' So... if you want to get better at speaking in front of people, or maybe you just want to hone your skills, sit back and get listening to this week's episode!Links mentioned in this episode:Julian’s websiteJulian’s LinkedInTemplate packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Oct 23, 2024 • 16min
#90 What Would Mel Do? When the CEO isn’t listening to your comms advice
What Would Mel Do is back, and with it, we've got a juicy listener-question submitted that we're ready to address. This week, we're answering: 'What would Mel do when the CEO isn't listening to your comms advice?' and with it, we've got six top tips to help.This week's episode of the Less Chatter, More Matter podcast provides practical strategies for better engagement, while emphasising the importance of trust, business acumen, and consistency. Mel offers actionable insights to improve executive communication, employee engagement, and organisational strategy.So, if you want to make sure you get heard... listen in here!Links mentioned in this episode:Template packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Oct 16, 2024 • 19min
#89 Three ways to use language to persuade your audience
In this episode of Less Chatter, More Matter, we get down to the nitty gritty on how strategic language choices can enhance persuasive communication. In fact, we have three key tips to give you in making your language more persuasive alongside some of the things you need to avoid. The episode also highlights common pitfalls and uses practical examples and studies to illustrate the importance of these techniques in influencing belief, credibility, and motivation.So... if you’re looking to get more persuasive or motivate people, stay tuned and listen in! Links mentioned in this episode:Template packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Oct 9, 2024 • 30min
#88 Change as a career and how that works in communications (ft. Eloise Seidelin)
Eloise Seidelin, Founder of Change It Talent and host of the Change It podcast, dives deep into the dynamic world of change management. She discusses the growing demand for communication roles as organizations navigate continuous transformations. Eloise shares insights on the importance of specialization and resilience in change management. The conversation highlights the integration of AI into the field and the significance of clear communication during transitions. Tough conversations and a human-centered approach are emphasized as key skills for success.

Oct 2, 2024 • 17min
#87: Adding a podcast to your channel mix (and how to do it)
Have you ever considered starting a podcast?Well, maybe you should. In this episode of the Less Chatter, More Matter podcast, we explore the world of podcasting... and why it could be a good idea for you to join it.With 546 million listeners globally, we dive into the importance of understanding your audience and what a podcast could do for you, your brand, your teams and your audience. Though, you may be thinking: what a great idea, how do I start?Luckily, we’ve given you the insider tips on the technical platforms and equipment you’ll need to jump right in. Plus, we offer some key advice on structuring content, editing, and promoting your podcast effectively. So, tune in now for a comprehensive guide to starting and sustaining a successful podcast.Links mentioned in this episode:Episode 41: Crisis communication and the lessons we can learn from Optus Template packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Sep 25, 2024 • 20min
#86 What Would Mel Do: The AFLW
On this week's episode of the Less Chatter, More Matter podcast, we're doing things a little differently.In fact, we're doing them completely differently because we've asked Mel to go ahead and review seemingly fine businesses, products or ideas and to give us a game plan on how she'd approach making them... better. Now, better is subjective. Much like our opinions. But, we can attest to the fact that all of the ideas in this very first episode of the What Would Mel Do (WWMD) series are great ones that any business could use to leverage their marketing and comms successfully.So, for this week's WWMD, we've taken a look into the Women's AFL right here in Brisbane, Australia and how we think they could elevate their comms game to get more folks to the actual game. Press play to get right into it! Links mentioned in this episode:AFLW Brisbane LionsTemplate packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question


