Less Chatter, More Matter: The Communications Podcast

Mel Loy
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Sep 6, 2023 • 15min

#31 Practical skills every comms professional needs

Today's episode is all about how you can make yourself an undeniable hire when you're new in your communication career.More specifically, we dive into the key practical skills that every communications professional needs to hit the ground running. So whether that's new graduates, people who are about to graduate or people who are shifting careers - these are the absolute bare bones skills that will help you elevate yourself above your peers, and ultimately keep your career thriving. Not to mention, I've already done the hard yards for you and collated all of the key collateral and templates you should have, or should know about, in my very first online-only course. Talk about making it easy for you! So, have a listen, rate the show and if you're interested in getting those schmick templates and some one-on-one coaching, check the course out below.Let's get into it.Links related to this episodeSign up to the waitlist for the new course AND to get the special launch offer!Find out more about the course hereBlog: 5 practical skills every comms pro should haveSay hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question
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Aug 30, 2023 • 26min

#30 Neurodiversity and communication (ft. Kylee Leota)

Welcome to the 30th episode of the Less Chatter, More Matter! That means 30 weeks of sharing all the things, and there's still so much more to come!This week, we've focused on how no two brains are the same and how each of us interpret things differently. We've touched a lot in the past on how to communicate in different ways to reach your audiences in a way that is meaningful for them, and gets your message across. To do this, we've brought in the best of the best! The incredible Kylee Leota, founder of Elements 4 Success - a global organisation delivering transformational experiences to individuals, teams, and businesses. Her services include psychological safety, high performance teams coaching, leadership, change management, and she designs bespoke programs as well. Her background is actually in the education sector. She spent 20 years working in education, including leadership roles in schools and at the regional level.On this episode, we dive deep into the world of neurodiversity, what it means, and how it could, or should, impact your communications. Join us to hear all about it and grab some great tips on making sure your comms are inclusive!Let's get into it. Links related to this episodeKylee's business InstagramKylee's business Facebook pageKylee's business LinkedInBlog post: 4 Cs of effective communicationEpisode 28: The 4 Cs of effective communicationSay hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question
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Aug 23, 2023 • 15min

#29 How small teams can still drive great internal comms

On today's podcast, we're tackling the age-old situation of resource-poor comms teams (or organisations who don't even have comms teams!). Communication teams are often left stranded, sometimes after a restructure, or sometimes simply by the business not understanding the function well enough. And yet, the expectations don't change - internal and external communication goals need to be met to help achieve business goals. The good part is, these situations are opportunities to become extremely innovative and creative in their delivery or organisation of comms in order to fill the gaps. It's not uncommon for there to be solutions or workarounds that may come in handy when you're trying to find the best practices for a resource-poor team.That's why in this episode we've focused on how you can still deliver great internal comms by leveraging a variety of tips and tricks. From supporting stakeholders and driving organisational strategy, all the way through to the very basics of templating and resource hubs. We've got tonnes of tips - so let's get into it! Links mentioned in this episodeEpisode 21: Six ways to use AI to stay relevant in commsSay hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question
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Aug 16, 2023 • 13min

#28 The 4 Cs of effective communication

On this week's podcast, we dive into one of my most-asked-about topics: what makes communication effective and how can I improve my own communication skills?Off the back of these queries, I developed the 4 Cs of effective communication framework to help you develop communication in a way that is clear, concise, considerate, and connected. With these 4 Cs in mind, you can start to judge for yourself whether or not your comms are hitting the mark!Because when we're effective in our communication, it's easy to measure our impact as our audience will be doing exactly as we intended, and we'll be achieving our 'know, feel, do' objectives. So what do these 4 Cs look like in practice? That's what I'll be getting stuck into with this episode.Let's get into it.Links mentioned in this episodeBlog post: 4 Cs of effective communicationLisa's LinkedIn: Lisa Partridge LinkedIn profileLisa’s business: SIXCOMMSPodcast: Episode 17 - How to write concisely without losing friendsPodcast: Episode 23 - 5 key communication skills leaders must masterSay hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question
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Aug 9, 2023 • 27min

#27 The power of visual communication (ft. Hayley Langsdorf)

This week, we've got a special guest on the show who specialises in the world of visual communications and is a top tier expert on making sure your comms are received by the wider audience. It's Hayley Langsdorf.Hayley is the self-described Chief Doodler at Thoughts Drawn Out, a creative consultancy powered by the art and science of illustrated storytelling and human-centred design. Hayley has helped unleash the colourful stories within some of Australia's largest organisations through her work as a facilitator and designer. She has a winding career through corporate communication, transformational change, innovation, and experience design.  She is obsessed with visual storytelling to say the least, having written a book, delivered a TEDx talk and created numerous courses on the topic. This week, Hayley will take us through her top tips for visual communications, how to get into them, how to reach more of your audience, and where to begin on your journey to becoming a more visual communicator - plus why it's important! She has some fantastic advice and a wealth of knowledge to share, and we can't wait to see what she has to offer.Let's get into it.Find out more about Hayley:InstagramLinkedInFacebookYoutubeWebsitehayley@thoughtsdrawnout.com.auSay hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question
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Aug 2, 2023 • 18min

#26 The messages your behaviours send

This week’s podcast episode focuses on the often overlooked part of communication that is: communication that is neither written nor verbal. When the word ‘communication’ comes to mind, most people will immediately imagine things like emails, meetings, conversations, website copy, town halls and all sorts of other mediums across the board for written or verbalised communication. But, what many people fail to realise is that conversation traverses into the world of behaviour, and as such - your behaviour is a direct type of communication. Anything that sends a message is a form of communication. Regardless of what you’ve written in an email, verbalised to a colleague or discussed in a meeting - there are ways by which we communicate, such as behaviours, that can be often more impactful, regardless of whether they are intentional or not. Not to mention that the messages you send through your behaviours are just as powerful, if not more powerful than the words you speak or write. So this episode will touch on all the ways your behaviours send messages, how to be more aware of them and also, what the repercussions could be for not keeping them in mind.Let's get into it.Links mentioned in this episodeLinkedIn: A post about the timing of your communicationSay hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question
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Jul 26, 2023 • 27min

#25 How to get the most value out of your performance reviews (ft. Paula Maidens)

Welcome back to your favourite comms podcast, and we've got a treat for you!This week, we've had our very first ever guest star on the show - and we've started big. We've teamed up with the incredible Paula Maidens, to bring you a podcast relevant to the current time of year, all about performance reviews and how you can make the most out of them.Paula is  a hiring and leadership coach, and speaker, who helps fast growing entrepreneurs build high performing teams so they can scale with ease, get their time back and create the life they damn well deserve. She's been a business consultant for over 13 years and uses her signature six pillar framework to shift the perception that hiring leadership, and stepping up as an empowered CEO needs to feel hard. She has a straight talking reputation and uses her simple systems and tools to support you to look within, find a way that feels authentic and amazing and build your dream team to support your dream life. As an entrepreneur herself, Paula shares her own business and life lessons, as well as the hands on experience she has from interviewing and hiring.We're super excited to have her on the show to talk all about the ins and outs of performance reviews, but also, how you can make them as effective as possible. Let's get into it. Episode links:Paula’s website: https://paulamaidens.com/ Instagram:  @paulamaidensconsulting Facebook:  https://www.facebook.com/paulamaidensbuildingawesometeamsLinkedIn:   https://www.linkedin.com/in/paulamaidens/ Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question
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Jul 19, 2023 • 13min

#24 Change vs internal communication: What's the difference?

Are you someone who either is, or has hired, an internal or change communications professional? If so, then you've most likely come across the two topics of change and communications, and their many cross-overs. The key part to these topics are that there are many differences between change comms and internal comms. The first thing you need to know is that communication is only one element of change and it is not the silver bullet that will solve all the problems.There are four other elements to change, including leadership, stakeholder engagement, learning and development and governance. And in today's episode, we are going to discuss and uncover these five elements of change to give us the foundation on how, and why, internal and change comms differ.Let's get to it.Links mentioned in this episode:Blog: An EPIC system for communicating changeEpisode 19: Three key documents every comms team needsSay hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question
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Jul 12, 2023 • 16min

#23 5 key communication skills leaders must master

In this week's episode, we're delving into the world of leadership communication skills. We all know that communication is a key skill for all leaders, but communication could generally mean almost anything. So what are the specific communication skills that a leader needs to master?In today's episode,  we unpack five key leadership communication skills that I think every leader should master and how they differ from management communication. I'll be giving you a run down on some free tools I've collated to help  you learn more about leaership communications and I'll even give you some key examples of how to apply it.Let's get to it.Links mentioned in this episode:Leadership Communication Skills Self-AssessmentEpisode 6: How to adapt your communication style for your audienceCommunication Personality Type QuizBlog post: Five communication skills every leader needsLinkedIn: The differences between management and leadership communicationAsk your burning questions, or submit a topic for us to cover!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question
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Jul 5, 2023 • 22min

#22 Developing your brand narrative

Having your personal brand narrative is not something that you suddenly one day need in order to apply for a job. Figuring out what sets you apart from others may be useful for that, but having your brand narrative precise and ready can, and will, underpin your career as a whole.Whether you think you need one, already have one or aren't sure - it's more than likely your colleagues, friends and even family already have one conjured up on your behalf.So, why wouldn't you take the time to craft and refine the way that you wish to be perceived in a professional or unprofessional capacity?In today's episode, we take the time to really scope out the why and even the how behind the importance of a brand narrative that encompasses you and what you bring to the table. I'll be giving you a run down on a mini-workbook I've collated to help run you through the entire process in detail (which you can find here) and I'll even give you some key examples of how to apply it.Let's get to it.Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

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