Less Chatter, More Matter: The Communications Podcast

How do you communicate about the tough topics?More importantly, in a world of upheaval and an ongoing barrage of information and news - how do you communicate about the important things in a meaningful way, with a positive outcome?In this week's episode of the Less Chatter, More Matter podcast, we dive head first into exactly this; how to navigate the complexities of a world in upheaval, and what you can do to communicate it in a way that is empathetic, and impactful, in all the right ways.Tune in to learn all about it.Links mentioned in this episode:Check out our website hereReach OutBeyond BlueHeadspace Mind.orgABC newsChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Welcome back to another episode of the Less Chatter, More Matter podcast. This week, we dive into part two of the EVP-explained series where we explain all things EVP, why it matters and how it matters to a comms pro.For this episode, we've uncovered the process behind creating your EVP, step by step, alongside how you can embed it. We then give you the nitty-gritty details behind how you can gain traction internally, build excitement around your EVP and also make sure that the EVP aligns with the culture of your business.So, why wait? Jump into this week's episode with us now!Links mentioned in this episode:Episode 63: What is an EVP and why is it important?Change Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

On today's episode of the Less Chatter, More Matter podcast, we cross the bridge from comms land into HR land a little to unpack the infamous Employee Value Proposition, or EVP, as it's more commonly known. Why, you ask? Well, from an internal comms perspective, particularly, and even a recruitment comms perspective, we need to make sure that the business' EVP is woven into everything we do. More often than likely, your EVP will be run in tandem with HR and the Comms teams as both are just as important in communicating and aligning the strategy, vision and everything in between. In fact, you'll sometimes find that the internal comms folks end up being responsible for the development of the EVP, so it also pays to know what one is, what should be in it and what that means for our communication practices. Now, don't fret - this is a big topic, we know, so this will only be the first of two episodes. So this week we'll delve into the key elements of a great employee value proposition, and then next week we'll get into the process of actually developing your EVP, communicating it and embedding it. So make sure you tune in for part two. Otherwise, let's get amongst it!Links mentioned in this episode:Change Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

On this week's episode of the Less Chatter, More Matter podcast, we're starting with a jargon-busting episode dedicated to detailing out exactly what the term "thought leadership" means.As a comms pro, you've likely heard the term "thought leadership" a million times and wondered to yourself: what does that even mean?Not to worry! This episode is here to detail all of the reasons why thought leadership is important, alongside what it is and how you can use it to elevate your brand, comms plans and your comms internally, and externally. We even give you some free templates to help you do it.So, why wait? Let's get into it!Links mentioned in this episode:Change Isn't Hard! Mel's bookFind some templates here.Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Today we've covered a new topic that has been briefly touched on in previous episodes, but we are hyper-aware that if we called it exactly what it is... nobody would listen to it, because the topic is tiresome.However tiresome, it's still important - if not more important than a lot of others, and that is:  the legal and ethical parts that comms pros need to adhere to, or be aware of. Things like the key laws you need to abide by in the comms space, alongside ethical considerations you'll need to keep in mind when creating content, distributing comms and generally participating in the wide world of commsSo, this week's episode of the Less Chatter, More Matter podcast may cover some boring topics... but they're ones you need to know! So buckle up and let's get into it!Links mentioned in this episode:Episode 32: What is accessibility and why is it important? (ft. Kelly Thibodeau)Accessibility blogsAustralia's Spam ActAustralia's Privacy ActAustralia's Disability Discrimination ActSay hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

On this week's episode of the Less Chatter, More Matter podcast, we've dived into the fun topic of: social media.We interviewed Rachael Gough, a Brisbane-based, award-winning certified personal stylist, content creator, and mum of two who is committed to showing women of all shapes and sizes, how to embrace their now and find their love for fashion, beauty, and life at all its wonderful stages. Now you might be wondering: why a stylist as a guest to a communications show? Well, when it comes to showing up on social media and generating business. Rachael knows how it's done. She has 64,000 followers on Instagram. Having started creating content in 2016. And it's her consistent presence on social media channels that has helped her reframe and shape her business over the years.  So in today's episode, Rachael gives us a peek behind the curtain as a content creator, sharing her top tips on how to create content that cuts through the noise. Including getting clear on your audience and showing up for your community ... so, why wait? Let's dive in!Links mentioned in this episode:Change Isn't Hard! Mel's bookSign up to the HMC newsletter for fortnightly nuggets of comms gold!Get in touch with Rachael:InstagramTikTokWebsiteSay hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Communication is important in a change, but comms itself does not make change happen. Leadership is how a change gets across the line effectively and successfully across a business, and when you combine the two - you get ownership and accountability driving your change ahead.So, in this week's episode, we've dived into the role of leaders during a change aside from role modelling behaviours, helping to remove roadblocks, gathering feedback, and working with the change team - which is communication with their team.Join us on this week's episode of Less Chatter, More Matter to find out more.Links mentioned in this episode:Change Isn't Hard! Mel's bookSign up to the HMC newsletter for fortnightly nuggets of comms gold!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Prina Shah hosts a compelling dialogue with Mel, a seasoned communicator turned interviewee. They dive into the nuances of change communication, revealing how different personalities can either drive or hinder progress. Key topics include the distinction between internal and change communications, the dangers of jargon, and strategies to combat change fatigue. They also share insights from Kmart's turnaround, emphasizing the role of emotional intelligence in fostering better workplace communication. Prepare for valuable nuggets of wisdom!

Welcome back to another episode of the Less Chatter, More Matter podcast, where we were joined by the incredible Prina Shah. Prina is a coach, consultant, trainer, and speaker, and the host of the Ways to Change the Workplace podcast. Her extensive background of over 20 plus years in the corporate world plus leading teams in strategic people and culture roles, focusing on culture change, leadership development, and change management have all placed her in the best position to talk on leadership comms today. Especially as Prina understands the challenges that today's workforce face and she brings a wealth of practical experience as well as fun and corporate knowledge to support you in developing the right kind of workplace with you. We've asked Prina to share some fantastic insights into the power of leadership communication and how poor communication can disrupt teams. She shares a really great framework for leaders to think about when communicating with their teams. On next week's episode, we've got a part two ready for you where Prina interviews Mel on all things change comms, too. So, stay tuned and buckle up for some incredible leadership comms insights!Links mentioned in this episode:Mel's bookFollow and learn from Prina:LinkedInInstagramWays to Change the Workplace PodcastSay hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Every single day we're seeing something of some kind of issue or crisis bubbling up in organisations of all shapes and sizes. From high-profile resignations through to large scale hacks and IT outages; we've got a plethora of crises and many organisations unsure of how to handle them.Mostly because while it pays to put in the work for planning, doing risk assessments, and creating your usual crisis management plans and message matrices - if you're not sure where to start in this array of documents, it can seem overwhelming. This is why today's episode is made to give you the best practice actions for effective crisis communication that would apply to pretty much any crisis that your organisation faces. Without the chaos of managing a bunch of documents.So... let's get amongst it!Links mentioned in this episode:Episode 9: Three key principles of crisis communicationCrisis Comms Bootcamp - 18-22 March 2024Crisis Comms Bootcamp - 19-23 August 2024Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question