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Jul 9, 2019 • 17min

Last Week with Jason Fried: Six Hours of Phone Calls

Adam Stoddard on Twitter - 00:45Jason's tweet asking for SEO consultant recommendations - 1:36For more on design challenges as part of the hiring process, check out our episode "Hiring Is Not Hazing" - 4:12
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Jul 2, 2019 • 24min

The Open Office

A peek inside Basecamp's office in Chicago - 00:21"The open-plan office is a terrible, horrible, no good, very bad idea" (Signal v. Noise) - 00:34"Library Rules: How to make an open office plan work" (Signal v. Noise) - 00:43Tommy George on Twitter - 1:30YouVersion Bible app - 1:31Zemana - 13:39
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Jun 25, 2019 • 12min

Long-Time Snacker, First-Time Caller

Nikki Sylianteng on Twitter - 00:34"Thanks to Popular Demand, Planters Cheez Balls and Cheez Curls Are Back" (Kraft Heinz press release) - 2:54Nikki's tweets about eating Cheez Curls - 3:24
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Jun 18, 2019 • 31min

We Love the Subs

Jonas Downey on Twitter - 00:08Quiznos website - 00:21"We Love the Subs" commercial - 00:46Joel Veitch's site, Rathergood - 3:04Tarsier on Wikipedia - 4:29"We Like the Moon" video - 5:27Ty Harper's website - 5:45The Martin Agency website - 5:49Kerry Feuerman's website - 6:30Quiznos coupon commercial - 15:57Quiznos Huns commercial - 16:00REGO Restaurant Group on LinkedIn - 21:51"Where's the Shop? Cliff Freeman Slips Into History Books" (AdAge) - 30:22PIZZA PIZZA - 30:38
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Jun 11, 2019 • 53min

Open Source Beyond the Market

This is a lightly edited version of a keynote address Basecamp co-founder and CTO David Heinemeier Hansson delivered at RailsConf 2019 about "open source, markets, debts, purpose, and no less than the meaning of life." David also sits down with Shaun to talk briefly about how he approached this keynote differently than past talks.
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Jun 4, 2019 • 24min

How Buffer Meets Up

Buffer's website - 1:24Carolyn Kopprasch on Twitter - 1:45Buffer CEO Joel Gascoigne on Twitter - 11:32Buffer's Open blog - 22:59"Remote Team Meetups: Here's What Works For Us" - 23:08
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May 28, 2019 • 18min

James Glazebrook at Support Driven Expo Europe 2019

In April, Basecamp Support team member James Glazebrook gave a talk at Support Driven Expo Europe about Everyone On Support. It's an all-hands program where Basecamp employees rotate through a day of working in customer service. James noticed the system—while well-intentioned—wasn't working properly, and set out to fix it. And that, as James himself might say, is pretty metal.
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May 21, 2019 • 24min

Rework Mailbag 4

If you have a question you'd like answered on the next Mailbag, leave us a voicemail at (708) 628-7850!
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May 14, 2019 • 21min

DHH on The Heartbeat Podcast

To listen to more of The Heartbeat Podcast, visit https://knowyourteam.com/blog/podcast/ or look for the show wherever you listen to podcasts.
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May 7, 2019 • 28min

Know Your Team

Claire Lew on Twitter / Know Your Team website — 00:15The Heartbeat Podcast — 00:34Know Your Team's "About Us" page — 1:04"Building Know Your Company" (Signal v. Noise) — 8:04"How we put together a simple deal to spin off Know Your Company" (Signal v. Noise) — 12:31"Want to be a better manager? Work as a restaurant hostess" (Know Your Team blog) — 10:55Daniel Lopes on Twitter — 21:13The Watercooler — 21:40"Big news: Know Your Company is now Know Your Team" (Know Your Team blog) — 24:43

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