REWORK

"Happy Pacifists," our episode about violent rhetoric (and its opposite) in business - 00:24"Big Integer," our episode about how Basecamp managed a major outage - 00:30"Spark Joy with DHH," our episode about applying Marie Kondo's tidying-up principles to business - 00:38Liz Fosslien's website. Mollie West Duffy's website. Their joint website. - 1:22No Hard Feelings: The Secret Power of Embracing Emotions At Work - 1:28IDEO - 1:54Humu - 2:08Gretchen Rubin - 12:09The Shultz Hour, named after former Secretary of State George Shultz - 19:25Liz and Mollie on Instagram - 35:42The Book Table - 36:00"Independent Women," the episode of our previous podcast about Women & Children First bookstore - 36:03

Signal v. Noise - 1:49Episode 01, "Sell Your By-products" - 2:00"Signal v. Noise moves to Medium" - 2:37Jason Fried and Adam Stoddard - 2:48Medium's changed policy on custom domains - 3:55Medium's membership program - 6:10A Vox article on how Tumblr's ban on adult content negatively affects the broader community - 7:30History of WordPress - 9:55A Quartz article on how WordPress employees work remotely - 10:03Matt Mullenweg, founder of WordPress - 10:15"Medium has been great for us" - 15:51An Atlantic article about seasonally attired porch geese - 20:00

Marie Kondo’s official website - 00:14Marie Kondo's interpreter is Marie Iida and here's a Quartz interview with her - 00:28Author Courtney Milan's Twitter thread on Marie Kondo's misunderstood advice about books - 00:49Everything Wailin learned about arguing on social media she learned from DHH in the "Pick A Fight" episode of Rework - 1:00The Life Changing-Magic of Tidying Up - 1:12Extreme Programming Explained by Kent Beck - 6:42The history of the We Work Remotely job board is written up in the last entry of this page of the Basecamp handbook - 9:06Basecamp decided to sunset Highrise in 2018. Read Jason's note on the Highrise website - 9:32

On Thursday, November 8, Basecamp 3 went down for almost five hours. It was the worst outage to hit the company in a decade and a stress test of Basecamp's practices around internal communication, customer support, and calm work. Today's episode goes inside the company on November 8 to see how the outage unfolded.Show NotesJason Fried and David Heinemeier Hansson's most recent book, It Doesn't Have to be Crazy at Work - 1:41Basecamp's Support team - 6:03Basecamp's Status page - 6:40DHH's timeline from November 8 and his post-mortem, published on Signal v. Noise - 6:46Our episode on "How to Say You're Sorry" - 15:57

We tried to record an episode, but there were more important things to talk about. See you in 2019 with more episodes of REWORK.

After yet another round of revelations about Facebook's use of customer data, Basecamp has decided to become 100% Facebook-free. We've actually been off Facebook proper for a while, but on Wednesday we decided to remove the company from Instagram and WhatsApp as well. This is a conversation with Basecamp's CTO, David Heinemeier Hansson, about making that decision and why he thinks you should follow in Basecamp's footsteps.

On the last episode of Rework, we talked about the dangers of using violent language in a business context. We've had to grapple with other kinds of problematic language at Basecamp as well. In this mini bonus episode, Shaun talks to programmer Jeremy Daer about shedding harmful terms for database relationships that persist in the industry.

The Brigham Young/Utah "Holy War" game is so famous it gets its own Wikipedia entry - 00:03Steve Jobs' quote about going "thermonuclear" against Android was first revealed in Walter Isaacson's biography - 1:18Joshua Gubler's website - 1:49David Wood's website - 1:57Joshua Gubler and David's research, conducted with Nathan Kalmoe of George Washington University, was published in the Journal of Business Ethics in September 2015 - 3:20Planet Money did a story about The Art of War's popularity in business culture - 9:33If you have anxiety about late-stage capitalism like Wailin does, you should read this article by Alexis Madrigal - 11:08The Center for Nonviolent Communication - 13:07Check out Elizabeth's previous appearance on Rework - 13:25

Books by Basecamp - 00:18Harper Business - 3:52Adam Stoddard, Basecamp's marketing designer and the designer of the new book's cover - 4:01Jason Zimdars, Basecamp designer and book illustrator - 5:26Mike Rohde, the illustrator for Rework and Remote - 5:45Charles Darwin on Daily Routines, a blog that became the book Daily Rituals: How Artists Work, edited by Mason Currey. The book was an important reference for the illustrations. - 7:05Jason Zimdars' Signal v. Noise post on how he illustrated the new book - 18:20You can watch the entire pilot of Small Wonder on YouTube, or you can be like Shaun and staunchly refuse because you find the entire thing creepy, which is also fair. - 10:20The Economist review of the book (you might hit a paywall) - 13:49Blade Runner 2049 baseline test - 25:55You can read David's write-up of the book launch debacle on Signal v. Noise.

Rachel Ernst, VP of employee success at Reflektive - 00:41Reflektive’s #MyWorstPerformanceReview contest and the winners - 2:12Basecamp CTO David Heinemeier Hansson’s classic screed against fundraising and startup culture - 7:00Reflektive’s press release on its $60M Series C - 7:32Watch a real-life design review with Conor and Basecamp CEO Jason Fried - 13:46Hey, did you know we at Basecamp haaaaaaate meetings with the fire of a thousand suns? - 19:24Ralph Vaughan Williams Symphony No. 3 (Pastoral), 4th Movement - 26:00