REWORK

Books by Basecamp - 00:13Shape Up: Stop Running in Circles and Ship Work that Matters - 00:17Ryan on Twitter - 00:19Breadboard on Wikipedia and in Shape Up - 6:30Forrest M. Mims III on Wikipedia - 7:00"Planning is Guessing," our episode featuring Jason Fried on six-week cycles (his segment starts at 10:03). See also his Signal v. Noise post, "What six weeks of work looks like" - 13:20"Bets, not Backlogs," a chapter in Shape Up - 16:17The section on appetite in Shape Up - 17:13The section on the circuit breaker in Shape Up - 19:16

Big Integer, our episode about the outage - 3:56DHH's posts on subsequent outages - 3:59"Basecamp is hiring a Head of Marketing" (Signal v. Noise) - 6:15archive of past talks by Basecampers - 6:29Books by Basecamp - 6:30Six Hours of Phone Calls, our episode about looking for an SEO consultant to help with Basecamp's Google ranking - 6:46Basecamp Support - 8:28"Basecamp is hiring Customer Support Representatives" (SvN) - 8:38"We're hiring a Director of Operations" (SvN) - 9:19"Basecamp is hiring a Senior Programmer" (SvN) - 11:12Workable - 14:38Hiring Is Not Hazing, our episode about code reviews and other aspects of tech interviews - 20:00Know Your Team, our episode about the company formerly known as the product Know Your Company - 29:25"Why work doesn't happen at work," Jason Fried's 2010 TEDxMidwest talk - 31:27

Adam Stoddard on Twitter - 00:45Jason's tweet asking for SEO consultant recommendations - 1:36For more on design challenges as part of the hiring process, check out our episode "Hiring Is Not Hazing" - 4:12

A peek inside Basecamp's office in Chicago - 00:21"The open-plan office is a terrible, horrible, no good, very bad idea" (Signal v. Noise) - 00:34"Library Rules: How to make an open office plan work" (Signal v. Noise) - 00:43Tommy George on Twitter - 1:30YouVersion Bible app - 1:31Zemana - 13:39

Nikki Sylianteng on Twitter - 00:34"Thanks to Popular Demand, Planters Cheez Balls and Cheez Curls Are Back" (Kraft Heinz press release) - 2:54Nikki's tweets about eating Cheez Curls - 3:24

Jonas Downey on Twitter - 00:08Quiznos website - 00:21"We Love the Subs" commercial - 00:46Joel Veitch's site, Rathergood - 3:04Tarsier on Wikipedia - 4:29"We Like the Moon" video - 5:27Ty Harper's website - 5:45The Martin Agency website - 5:49Kerry Feuerman's website - 6:30Quiznos coupon commercial - 15:57Quiznos Huns commercial - 16:00REGO Restaurant Group on LinkedIn - 21:51"Where's the Shop? Cliff Freeman Slips Into History Books" (AdAge) - 30:22PIZZA PIZZA - 30:38

This is a lightly edited version of a keynote address Basecamp co-founder and CTO David Heinemeier Hansson delivered at RailsConf 2019 about "open source, markets, debts, purpose, and no less than the meaning of life." David also sits down with Shaun to talk briefly about how he approached this keynote differently than past talks.

Buffer's website - 1:24Carolyn Kopprasch on Twitter - 1:45Buffer CEO Joel Gascoigne on Twitter - 11:32Buffer's Open blog - 22:59"Remote Team Meetups: Here's What Works For Us" - 23:08

In April, Basecamp Support team member James Glazebrook gave a talk at Support Driven Expo Europe about Everyone On Support. It's an all-hands program where Basecamp employees rotate through a day of working in customer service. James noticed the system—while well-intentioned—wasn't working properly, and set out to fix it. And that, as James himself might say, is pretty metal.

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