

Dental All-Stars - Dentistry Podcast
All-Star Dental Academy
Dental All-Stars - Dentistry Business Podcast is for dentists looking to improve their profitability and mindset. Topics include management, leadership, marketing, scheduling, phone skills, hiring & hr, to name just a few. Enjoy easy-to-digest, high-quality audio interviews with Dentistry's Top Experts, including Larry Guzzardo, Eric Vickery, Robyn Reis, Alex & Heather Nottingham, and more! Access free videos and business training guides at allstardentalacademy.com.
Episodes
Mentioned books

May 11, 2023 • 20min
AACD’s State of the Dental Industry
Mike DiFrisco, the American Academy of Cosmetic Dentistry's Chief Marketing Officer, talks about the AACD's recent survey of the industry and the results. The AACD have been conducting surveys on the industry for 20 years, and their last survey was conducted in late 2022. The survey was sent out to both AACD members and nonmember dentists to get a better understanding of what has changed in the industry and what has stayed the same. Mike is excited to see the results of the survey, as it will provide valuable insight into the cosmetic dentistry industryHIGHLIGHTS[00:12] The State of the Cosmetic Dental Industry[02:41] Analysis of AACD Member Survey Results for 2022[04:41] Survey Results of AACD Members[09:12] Increasing CAD/CAM System Usage in Dental Practices[10:46] The Future of Cosmetic Dentistry[13:29] Discussion on Disruptors to the Cosmetic Dentistry Economy[15:58] Appropriate Spend for Marketing of Practice Revenue RESOURCESAmerican Academy of Cosmetic DentistryAll-Star's Hiring Service

May 10, 2023 • 18min
Is a Dental Consultant Worth It?
Larry Guzzardo joined Alex Nottingham for this podcast, where they discuss the question Is a dental consultant worth it. Larry explained how dental consulting involves working with someone who is qualified and experienced in the area they are consulting in. The consultant will think strategically and help the dentist decide what kind of practice they want to have. The consultant can also help with marketing strategies, technology guidance, staff training and other administrative tasks. Finally, the consultant can provide long-term advice and help the dentist make decisions that will benefit their practice in the long-term. HIGHLIGHTS[00:12] The Value of Dental Consulting[01:57] Setting Up a Successful Practice[03:30] Achieving Profitability and Lifestyle Goals[09:23] Increasing Productivity and Profitability[11:10] The Benefits of Working with an Independent Consultant[12:30] The Benefits of Customized Consulting Services[14:12] The Benefits of ConsultingRESOURCES Learn more about All-Star Coaching and Consulting

May 9, 2023 • 5min
The Last Lecture
Alex Nottingham JD MBA shares the story of Randy Pausch, a beloved professor at Carnegie Mellon University who was diagnosed with pancreatic cancer and given only a few months to live. Despite the enormous difficulty of his situation, he faced his prognosis with courage and optimism. This story was shared with millions under the name 'The Last Lecture' and encourages people to take the time to appreciate the gifts they have. This story can help us to reinforce the path we are on or make adjustments to realign ourselves with our purpose. RESOURCESRandy Pausch's Last Lecture bookFull Video of Randy Puasch's [Youtube]

May 5, 2023 • 18min
Dental Jedi Master Part 2
This podcast discusses how to become a dental Jedi Master in your practice. It begins with a discussion by Alex Nottingham JD MBA on the forces that are facing dentists in their practice, which was the topic of the prior podcast. Alex then outlines the five steps to success in order to become a dental Jedi Master. Alex stresses that everyone in the practice, including the admin team, hygienists, assistants, and doctors, must contribute in order to reach success. He then goes into detail about the steps.Watch Part 1! HIGHLIGHTS[00:00] Conversation on Becoming a Dental Jedi Master[02:08] Developing a Burning Desire: A Reflection on Luke Skywalker's Courage in Star Wars [04:05] "The Power of Desire and Mechanism: Achieving Business Growth Through Incremental Improvement" [07:38] Heading: Strategies for Improving Phone and Scheduling Efficiency in Dental Practices [09:10] "The Benefits of Training and Staying the Course" [11:14] Discussion on Developing Enthusiasm and Belief for Success [13:38] Conquering Fear and Achieving Success: Strategies for Overcoming Fear of Failure and Fear of Success [15:04] Heading: Overcoming Fear and Self-Sabotage with the Jedi Mind TrickRESOURCESFree Training Webinar: Dental Practice Excellence - 3 Steps to an All-Star Practice

May 4, 2023 • 14min
Dental Force Awakens Part 1
In this episode of Dental All Stars, host Alex Nottingham introduces the concept of The Dental Force Awakens. This is a two-part presentation that looks at the dark forces affecting dental practices, and how to overcome them. The concept is based on the Star Wars movie series, which explores the forces of good versus evil and the hero's journey. Part one looks at the dark forces, while part two focuses on becoming a dental Jedi master and the five steps to accomplish this. Nottingham encourages viewers to engage with the podcast and hopes they will find it interesting and inspiring.Watch Part 2!HIGHLIGHTS [00:00] "The Dental Force Awakens: Overcoming Dark Forces and Becoming a Dental Jedi Master" [02:03] Exploring the Difference Between External and Internal Forces in Professional Practice [05:31] Analysis of Dark Forces Impacting the Dental Industry [09:54] The Advantages of Private Dentistry vs. Corporate Dentistry [12:00] Exploring the Challenges of Dental Marketing in the 21st CenturyRESOURCESFree Training Webinar: Dental Practice Excellence - 3 Steps to an All-Star Practice

May 2, 2023 • 19min
Winning the War on Dental Insurance
Dr. Todd Snyder and Alex Nottingham JD MBA discuss the challenges of working with dental insurance companies. Dr. Snyder described his experience of having his hands tied due to the limited reimbursements the insurance companies offered for his services. He decided to open a practice that did not take insurance, allowing him to provide a higher quality of service without being restricted by reimbursement rates. Alex then shared his experience from his father's dental office and how he eventually capitulated to taking insurance in order to make ends meet. They both agreed that there are dentists out there who have chosen to forgo insurance and make a living without compromising the quality of their work. HIGHLIGHTS[01:19] Winning the War on Dental Insurance[01:45] Insurance Reimbursement and Cosmetic Dentistry[03:53] Dentistry Insurance Plans[06:17] Choosing Patients and Marketing Strategies[07:32] Out-of-Network Insurance Benefits[09:21] Breaking Free from the Status Quo[10:31] Overcoming Fear and Taking Action[11:53] Exposure Therapy and Dropping Insurance for Dentists[14:03] Investing, Insurance, and Patient EducationRESOURCES[WEBINAR] Free Yourself from Dental Insurance Dependence:

Apr 27, 2023 • 26min
5 Steps to All-Star Dental Hiring
Robyn Reis and Alex Nottingham discussed the importance of having a clear vision when it comes to hiring team members and creating job descriptions. They highlighted the importance of understanding the characteristics and key skills of the person who sits in the role, as well as their responsibilities and education requirements. They also discussed the importance of using the job description as a recipe for success, not only for existing team members, but for future behavior and performance evaluations. Finally, they suggested thinking about what you are looking to attract before getting started on the process. They wrapped up with a discussion of All-Star's Hiring Service.HIGHLIGHTS[02:20] The Five Steps of Dental Hiring[04:04] Attracting the Right Team Members for Your Practice[05:26] Creating Job Descriptions and Postings for Dental Practices[08:38] Recruiting and Interviewing for Dental Assistants: Expectations, Skills, and Process[11:36] Five Steps to Successful Hiring and Onboarding in a Dental Practice[12:57] Integrating New Hires into a Practice[15:43] Interviewing and Onboarding Practices in the Dental Industry[17:18] All Star Hiring ServiceRESOURCESLearn more about All-Star's Hiring Service: https://allstardentalacademy.com/hiring

Apr 25, 2023 • 19min
Flip Your Payment Processing Cost into a Revenue Generator
The expense of credit cards can get frustrating and costly. What if there was a way to save and possibly make money off credit cards? In this podcast, David Serwitz at Commission Buddies shows us how. David’s fun loving and open personality shine in this interview. HIGHLIGHTS· Why did you get into payments?· What do you do differently?· What are some nuances for dentists specifically?· How much money can dentists make doing this?· What does it take to get started?· So how can you do this, what is the "catch"?RESOURCES· Start the process at https://apply.commissionbuddies.com/ or email us at nfarelas@commbuds.com, or intro your office manager to Natalie so she can take it from there for you!

Apr 20, 2023 • 24min
The Psychology of Dental Insurance Freedom
Eric Vickery and Alex Nottingham JD MBA discussed the psychology of dental practices taking insurance. Alex discussed how his father, a Pankey-trained dentist, felt he had to start taking insurance towards the middle of his career due to pressure, and how that made him unhappy. Eric explained how eliminating insurance can provide freedom and noted they have helped over 100 offices to change their relationship with insurance companies. They both noted it is easier to be out of network when more dentists are in that position and it's easier for everyone else to be in that position. Lastly, they discussed the fear around taking insurance and how it can be a successful marketing tool.HIGHLIGHTS[0:10] Conversation on Insurance Freedom with Eric Vickery, President of Coaching at All Star Dental Academy[02:00] Eric Vickery and Alex Nottingham JD MBA Discuss the Benefits of Removing Insurance from Dental Practices[03:25] The Impact of Insurance on Dentistry and Personal Life[05:33] Growing a Practice Through Referrals and Value-Added Services[06:47] The Psychology of Insurance Freedom[08:34] Overcoming Fear and Approval Addiction in Insurance-Based Practices[10:23] Insurance Coverage and Effective Communication[11:44] In-Network vs Out-of-Network Insurance Coverage for Medical Practices[13:50] Exploring the Benefits of Membership Plans for Dentists[15:55] Insurance Plans and Dental Practices[17:02] Achieving Insurance Freedom in DentistryRESOURCES [WEBINAR] Free Yourself from Dental Insurance Dependence

Apr 18, 2023 • 22min
The Patient Experience and Technology
Ryan White and Alex Nottingham JD MBA discussed how technology is changing the patient experience in the healthcare industry. White noted that patients prefer to receive appointment reminders via text, and that online scheduling is becoming more popular. He pointed out that patients want control and power in their hands when it comes to scheduling appointments, and that the most frequent time for people to use their computers and mobiles is between 9 p.m. and 11 p.m. White encouraged healthcare providers to consider providing online scheduling services to meet the needs of patients. HIGHLIGHTS[00:10] Conversation between Alex Nottingham JD MBA and Ryan White on Patient Experience and Technology[02:04] Patient Engagement, Expectations, and Affordability Concerns in the Dental Industry[03:26] Patient Expectations and Value in the Dental Industry During the Pandemic[04:59] Patient Experience and Online Scheduling[05:50] Utilizing Technology to Improve Patient Interactions[07:00] Technological Insights for Optimizing Patient Experience in the Medical Industry[09:34] Improving the Patient Experience Through Technology[13:23] Technology and Human Interaction in the Workplace[14:34] The Impact of Technology on Enhancing the Patient Experience[15:39] Improving the Patient Experience RESOURCESVisit Weave