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GovComms: The Future of Government Communication

Latest episodes

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Mar 25, 2025 • 38min

EP#177: From Jargon to Genuine: Reclaiming Trust in Government Comms

Trust is on life support. People are tuning out. Tech is speeding up. Noise is everywhere. So how can government communicators break through?In this powerhouse episode of GovComms, host David Pembroke is joined by Ros Weadman – strategic communication expert, author, and driving force behind the Elevate Local Government Communications Summit 2025 – to unpack what it really takes to cut through and connect in today’s chaotic communication landscape.Ros doesn’t pull punches. With four decades in the game, she makes it clear: the old ways of pushing messages just won’t cut it. It's time to ditch the jargon, lead with heart, and communicate with courage.This is more than an episode—it’s a call to arms for public sector communicators who want to build trust, lead with purpose, and transform how government speaks to the people it serves.Discussed in this episode:How to ditch “message selling” and embrace bold, emotional storytellingThe real reason people feel disconnected—and how to bring them backHow to paint a vision people can believe in (and see themselves in)What’s broken in community engagement—and how to fix itWhy communicators must stop hiding behind process and step up as leadersShow notes:Elevate Local Government Communication Summit | GOVCOMMEvaluation Framework for Strategic Communication | PRIABlog | GovComms Podcast Hosted on Acast. See acast.com/privacy for more information.
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Mar 11, 2025 • 45min

EP#176: From Google to AI: The Search Revolution Explained

Is Google still the king of search or has AI changed the game forever?The way people find information is undergoing the biggest shift in decades and government communicators can’t afford to be left behind. In this episode of GovComms, host David Pembroke speaks with Jim Stewart, CEO of Stewart Media, about the seismic shift in digital search and what it means for public sector communication.A 25-year SEO veteran, Jim explains why this transformation is as significant as the birth of the internet and how government agencies can stay visible in AI-driven searches. From optimising government websites for AI-driven platforms to ensuring search bots can access critical public information, Jim breaks down the practical strategies to stay ahead.This isn’t just another tech trend – it’s a fundamental shift in how people find and use information. If you're in government communications, you can’t afford to ignore it. Tune in now to learn how to keep your content discoverable, credible and ready for the AI era.Discussed in this episode:Learn how AI is reshaping search and SEO strategies.Discover why government communicators must adapt to AI search.Find out how to keep public sector content visible online.Expert tips on optimising websites for AI bots.Explore AI tools that enhance communication and accessibility.Understand the future of government messaging in the AI era.Show notes:NotebookLM | GoogleChatGPT | OpenAITrends | GoogleHow Robots.txt works | GoogleBeyond Google: Mastering Search in A World Of AI Assistants | Jim StewartWebsite | StewArt MediaBlog | GovComms Podcast Hosted on Acast. See acast.com/privacy for more information.
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Feb 25, 2025 • 40min

EP#175: How to speak with power & build trust: The Gravitas Masterclass

Great communicators aren’t born—they’re made.In this episode of GovComms, host David Pembroke chats with Dr. Louise Mahler, an expert in leadership communication, about the art of presence, authenticity, and confidence. With a background in business and opera, Louise brings a unique perspective to what makes a great communicator—and why government professionals need to master these skills.Louise shares practical techniques to improve public speaking, from voice control and body language to storytelling and audience engagement. She explains the power of the "rule of three", how to structure compelling messages, and why good communication starts with breathing and body awareness.Whether you’re presenting to stakeholders, leading a team, or engaging the public, this episode is packed with actionable insights to help you command attention and build trust. If you want to captivate, connect, and communicate with impact, this is the masterclass you need.Discussed in this episode:Gravitas builds trust through presence, authenticity, and confidence.Strong delivery relies on voice, body language, and gestures.The rule of three makes messages clear and memorable.Overcome self-doubt with mantras and better posture.Storytelling, humour, and connection keep audiences engaged.Breathing and structure improve communication impact. Show notes:Website | Louise MahlerGravitas | Louise MahlerThe 5 Canons of Classical Rhetoric | ThoughtCoThe Rule of 3 | Leadership GardenGovComms Podcast | Blog Hosted on Acast. See acast.com/privacy for more information.
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Feb 11, 2025 • 46min

EP#174: Trust, Humour and Bureaucracy: The Secret Sauce of Gov Social Media

Governments generate endless information, but so much of it goes unseen. So, how do we turn it into content people actually care about?In this episode of GovComms, David Pembroke chats with Heather Lansdowne, a leader in transforming social media in government. As the social media manager at the Australian Bureau of Statistics, Heather and her team are turning heads in the government space, proving that data can be engaging, relatable, and even fun. She’s helped reshape how agencies communicate, bringing bold ideas and engaging content to the table. Her fresh approach connects with audiences in ways traditional comms never could.From navigating government approvals to making stats go viral, Heather shares how agencies can rethink their content strategy. She talks about building trust with leadership, using humour to engage audiences, and why governments need to act more like digital publishers. Whether you're a social media pro or a government communicator looking to push boundaries, this episode is full of insights, strategies, and inspiration to help you create content that truly connects.Discussed in this episode:Making government content engaging by turning reports into stories.Building trust with leadership to get buy-in for social strategies.Using humour to make statistics fun and relatable.Navigating approvals while staying compliant.Exploring social media trends in government.Showcasing ABS’s social media success.Show notes:Data Release Calendar | ABSGraphic Design App | CanvaSocial media | ABSGovComms Podcast | BlogTranscript:A transcript of this episode can be found here. Hosted on Acast. See acast.com/privacy for more information.
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Jan 29, 2025 • 46min

EP#173: Public Sector Content: Effective Strategies and Storytelling Tips

Buckle up for an episode packed with creativity, innovation, and a bit of storytelling magic!In this first GovComms Podcast of 2025, David Pembroke sits down with Andrew Parsons, a communication powerhouse with a knack for turning challenges into storytelling gold. From his humble beginnings as a cameraman to transforming public sector communication strategies, Andrew’s career is proof that creativity thrives when bold ideas meet action.Step into the evolving world of public sector content as Andrew reveals how he built massive social media followings, pioneered video content, and ran communication teams like newsrooms—fast, fearless, and focused. He’ll also share why 2025 is the year for governments to embrace new technology, leverage podcasts, and connect with citizens like never before.Packed with practical tips and fresh perspectives, this episode will leave you inspired to level up your content strategy.Discussed in this episode:Turning challenges into powerful stories.Why 2025 is the perfect time to rethink your content strategy.The secret to building trust and support for bold communication ideas.Running comms teams like newsrooms—speed and creativity in action.Andrew’s journey from behind the camera to leading communication innovation.Show notes:Water’s Edge – The Podcast | IGWCGovComms Podcast | Blog Hosted on Acast. See acast.com/privacy for more information.
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Jan 14, 2025 • 40min

Encore EP#153: Communication that drives climate action

Today, we’re revisiting one of the most impactful episodes of GovComms! Stephanie Speck, Head of Communications for the Green Climate Fund, shares how authentic storytelling can transform the climate conversation.Explore the power of "Story Sovereignty," a revolutionary approach that empowers climate-impacted communities to tell their own stories—humanising the issue and making it deeply relatable. Stephanie also takes us inside the Green Climate Fund’s evolution, shifting from output-focused tactics to strategies that prioritise reputation, relationships, and global impact.She doesn’t stop there. Tackling the challenge of misinformation, Stephanie reveals practical ways to counter false narratives, build trust, and foster consensus in the fight against climate change. Whether it’s your first listen or a revisit, this episode is packed with actionable insights to inspire meaningful climate communication.Discussed in this episode:Co-designing climate strategiesLeveraging AI for efficiencyAddressing misinformation challengesBuilding trust through transparencyEmpowering authentic storytellingStrengthening stakeholder collaborationShow notes:Stephanie Speck | LinkedInGovComms Podcast | Blog Hosted on Acast. See acast.com/privacy for more information.
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Dec 31, 2024 • 39min

Encore EP#161: Storytelling for social media success

Happy New Year! We’re starting 2025 by revisiting an inspiring chat between host David Pembroke and Stanley Henry, founder of The Attention Seeker. They discuss storytelling, strategy, and building a thriving content agency.Stanley takes us on his journey from growing up in South Auckland and working in hospitality worldwide to becoming a LinkedIn success story. His mastery of personal branding on the platform gave him the confidence to launch his own agency, which now boasts a team of 31 and is gearing up to expand to New York.He shares invaluable lessons on storytelling and social media strategy, offering practical tips on engaging audiences across platforms. Drawing from his hospitality background, Stanley reveals how those experiences shaped his leadership and business growth.This episode is packed with advice on creating authentic brand messages, balancing internal and client content, and embracing strategic storytelling to thrive in the ever-changing digital landscape. Stanley also reflects on the evolution of his business and the exciting future ahead.Discussed in this episode:Using LinkedIn strategicallyAuthentic storytelling techniquesTailoring content by platformAligning brands with human truthsDriving business growth strategicallyShow notes:Stanley Henry | LinkedInThe Attention Seeker | TikTokThe Attention Seeker | WebsiteGovComms Podcast | Blog Hosted on Acast. See acast.com/privacy for more information.
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Dec 17, 2024 • 28min

EP#172: The unmissable moments of 2024

What did 2024 teach us about communicating better? In this special 'Year in Review' episode, David Pembroke takes us through the stories, lessons, and ideas that made this year unforgettable. From LinkedIn storytelling tips with Stanley Henry to tackling climate anxiety with Ruth Dewsbury, this episode revisits the moments that made us think and grow. You’ll hear how behavioural science is transforming public health. What the Olympics can teach us about connection, and why Alex Aiken’s 'five Vs' framework might just change the way you approach your next big message. Packed with practical advice and case studies, this episode is a journey through the best of GovComms in 2024. It’s insightful, relatable, and a must-listen for anyone passionate about making communication meaningful. Tune in to reflect, learn, and get ready for an even brighter 2025!Discussed in this episode:Storytelling and reframing mindsetsBuilding resilience and growthBehavioral nudges in public healthAddressing climate anxiety in communicationsAI challenges in government messagingModern communication frameworksShow notes:GovComms Ep #161 | Stanley HenryGovComms Ep #156 | Mardi StewartGovComms Ep #165 | Sharon RosenrauchGovComms Ep #151 | Ruth DewsburyGovComms Ep #160 | Dr. Nathan Borgford-ParnellGovComms Ep #157 | Strath GordonGovComms Ep #159 | Jennifer MuirGovComms Ep #150 | Alex AikenGovComms Podcast | Blog Hosted on Acast. See acast.com/privacy for more information.
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Dec 10, 2024 • 34min

EP#171: The AI Revolution in Comms

AI is shaking up the world of communications—are you ready? In this episode of GovComms, David Pembroke sits down with PR expert Stephen Waddington to explore how artificial intelligence is transforming the way we work. From streamlining tasks to offering new ways to tackle big challenges, Stephen explains how AI can act as a "clerk, colleague, and coach" for communicators.However, it’s not all smooth sailing. They dig into the risks, the need for ethical governance, and why every organisation needs clear policies to stay ahead. Stephen also shares his thoughts on the shifting media landscape, the growing influence of niche communities, and what it means for how governments connect with citizens.Hear about Socially Mobile, the not-for-profit PR school empowering diverse professionals to lead in the industry. Whether you're a government communicator, public sector leader, or PR professional, this is a must-listen for anyone looking to future-proof their role in an evolving industry.Discussed in this episode:AI in communications transforming workflowsEthical governance and responsible AI adoptionShifting media landscape and niche communitiesAI applications for communication professionalsFutureproofing by adapting to changesSocially Mobile supporting diverse professionalsShow notes:The Use of AI in Corporate Communications and Public Relations | Wadds Inc.Invisible Rulers | Renee DiRestaThe not-for-profit PR school | Socially MobileCo-Intelligence: An AI Masterclass with Ethan Mollick | Stanford BusinessResearch & Reports | Wadds Inc.GovComms Podcast | Blog Hosted on Acast. See acast.com/privacy for more information.
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Nov 26, 2024 • 55min

EP#170: Ubuntu and Storytelling: Building Relationships in the Public Service

What if leadership was less about authority and more about connection?Imagine a young boy in rural Zimbabwe, discovering the world through books borrowed from a modest village library. That boy is Alfred Chidembo, whose love for stories sparked a journey from his village to Australia, where he now serves in the Australian Public Service and leads a literacy charity, Aussie Books for Zim.In this episode of GovComms, host David Pembroke explores how the Ubuntu philosophy—“I am because we are”—has guided Alfred’s life and work. Alfred shares how empathy, storytelling, and genuine connection are at the heart of his mission. He also discusses how these values can enhance communication in government by fostering trust, understanding, and community engagement. It’s a heartfelt look at how empathy, flexibility, and the stories we tell can create lasting change. This episode is for anyone who believes that by lifting others, we all rise together.Discussed in this episode:Ubuntu philosophy and leadership through empathyPower of storytelling in connectionFounding Aussie Books for Zim charityBuilding relationships in public serviceOvercoming challenges with resilienceEnhancing government communication with trust Show notes:Aussie Books for ZimUbuntu | Alfred ChidemboUbuntu Philosphy | The CollectorLiteracy: the greatest treasure of all |TEDx Hosted on Acast. See acast.com/privacy for more information.

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