GovComms: The Future of Government Communication EP#184: Communicators in the driver’s seat: Leading with AI and trust
What does it take to thrive as a communicator in a rapidly changing world?
In this episode of GovComms, David Pembroke speaks with Ross Monaghan, award-winning educator and communications leader from Deakin University. From his early days as a teenage journalist in Warrnambool to senior roles at Optus and the Australian Mobile Telecommunications Association, Ross has seen the profession evolve from every angle.
Ross shares why persistence and curiosity matter, how communicators can show leadership at any stage of their career, and why “dreaming big” is vital. He also unpacks the opportunities and risks of artificial intelligence, urging communicators to take the lead on its ethical use.
Discussed in this episode:
- Lessons from Ross’s early career in journalism and industry.
- Building confidence to chase opportunities others might not.
- Why leadership is about action, not job titles.
- Creating stronger workplace culture through human connection.
- Open, honest communication as a tool for solving conflict.
- The communicator’s role in guiding ethical AI adoption.
Show notes:
- International Association of Business Communicators | IABC
- Panuara South community benefits from new Optus mobile tower | OPTUS
- AI Workshops | Ross Monaghan
- HypeCloudAI podcast | Ross Monaghan
- Ross Monaghan | LinkedIn
- Blog | GovComms Podcast
- LinkedIn | GovComms
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