Shared Practices | Your Dental Roadmap through Practice Ownership

Dr. Richard Low | Shared Practices Network
undefined
Sep 29, 2025 • 33min

Never Miss a Call Again: AI Solutions for Dental Practices

In this insightful discussion, Richard May, VP of Business Development at Mango Voice, reveals how AI is revolutionizing dental practices. He shares how their AI phone solutions transcribe and summarize calls, ensuring no lead is missed. Richard explains the benefits of their AI receptionist, Margo, which handles after-hours calls and improves lead tracking. The conversation also touches on sentiment analysis for enhancing call quality and the struggle of human call centers, highlighting how AI is bridging the gap in dental service.
undefined
Sep 22, 2025 • 34min

Practice Under Water with George - Tom Part 2

Tom’s back—and he’s ready to take control of his schedule. George helps him ditch the dreaded Fridays, streamline his hours, and plan a smart path toward a group practice, all while keeping his sanity (and family time) intact.
undefined
Sep 15, 2025 • 41min

Practice Under Water with George - Tom Part 1

In this Practice Under Water episode, George sits down with Tom, a Canadian dentist navigating the challenges of ownership, financial pressure, and work-life balance. With high new patient flow and untapped expansion potential, Tom faces a critical crossroads: pursue group practice now or optimize his solo practice for sustainability and personal goals. This episode explores the nuanced considerations of timing, clinical growth, and long-term strategy.
undefined
Sep 8, 2025 • 40min

Ask George - Making the Right Call: Tough Decisions in Practice Ownership

In this episode of Ask George, Richard and George discuss the difficult decisions that come with dental practice ownership. They cover real-life examples of failed partnerships, premature hiring, and costly expansions, offering insights on how to navigate and recover from these challenges.
undefined
Sep 1, 2025 • 35min

Coaches Corner – How to Handle Cancellations and No Shows in Your Dental Practice

Struggling with last-minute cancellations and no-shows in your dental practice? In this Shared Practices Coaches Corner episode, Richard Low and Caitlin share proven scripts, cancellation policy strategies, and tips to train patients to respect your time. Whether you're considering broken appointment fees, patient deposits, or short-call lists, this episode delivers practical advice to protect your schedule and improve practice efficiency.
undefined
Aug 25, 2025 • 45min

From Overhead to Opportunity: The Virtual Team Revolution in Dentistry

Cory Pinegar, founder of Reach, shares his insights on revolutionizing the dental industry by hiring international virtual team members. He discusses how practices can save up to $24K per hire while enhancing team culture and patient satisfaction. The conversation reveals strategies for overcoming staffing shortages, optimizing insurance verification, and improving operational efficiency. Pinegar emphasizes the importance of outsourcing to streamline management and empower dental professionals towards profitable growth.
undefined
Aug 18, 2025 • 45min

Ask George - The True Definition of the Dental CEO

Discover the essential mindset of a dental CEO as Richard Low and George Hariri discuss the transition from manager to leader. They tackle the dual roles of dental practice owners, emphasizing the importance of effective delegation and management skills. Key insights include mastering resource allocation and strategic decision-making for growth. The conversation also highlights the role of data analysis in aligning team vision and encourages innovative practices through coaching support. Tune in for actionable strategies that can elevate your practice!
undefined
Aug 11, 2025 • 41min

Is Hygiene-Led Growth Still Viable

Dive into the evolving role of hygiene in dental practices as experts assess its value heading into 2025. Explore innovative recruiting strategies to attract top hygienists, emphasizing the importance of showcasing practice culture. Discover how effective management of hygiene teams can elevate patient care and practice sustainability. Learn about the shifting dynamics in dental education and how they impact practice ownership. This insightful discussion offers tactical advice for those navigating the changing landscape of dental hygiene.
undefined
Aug 4, 2025 • 47min

Practice Under Water with George – Alejandro Part 2

In this impactful second part, George guides "Alejandro" through a real-time blueprint for sustainable growth in a fee-for-service practice. Learn how one owner is tackling hygiene capacity, strategic patient acquisition, and team development—all while staying true to a high-quality, low-drama vision of dentistry.
undefined
5 snips
Jul 28, 2025 • 36min

Practice Under Water with George – Alejandro Part 1

Dr. Alejandro shares his journey transitioning from a Delta network to a fee-for-service model in dentistry. He discusses the challenges of staffing and patient expectations, particularly during COVID-19. The conversation delves into strategies for sustainable growth and managing a solo practice in a competitive market. Key performance metrics, patient retention, and financial planning for long-term success are highlighted. The dynamic nature of dental scheduling and team optimization is examined, offering insights into enhancing overall productivity.

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app