Medical Spa Insider

What can you do to preserve the patient relationship after they experience an adverse reaction? This week, AmSpa President and CSO, Cathy Christensen, speaks with Patrick Tighe, Co-founder, and Kandis Hughes, Chief Marketing Officer of Coverwell, to delve into a crucial aspect of medical aesthetics: managing credibility and adverse events in your practice. In this insightful discussion, they explore the complexities of risk management and the importance of proper handling of complications and adverse reactions. Their conversation includes: Personal stories that highlight the patient experience of adverse reactions; Proactive measures that aesthetic practitioners can take to minimize risks; Risk management strategies including proper protocols, consents and education; How hands-on care unites the patient and provider when handling adverse events; How Coverwell’s solution of extended service coverage protects medical spas; Techniques for preserving the credibility of your med spa and the industry; And more! Music by Ghost Score

This week we revisit a conversation from the close of 2020. Brandon Robinson, owner of Skin Body Soul and investor in OrangeTwist, took over the podcast to interview Alex R. Thiersch, JD, AmSpa’s founder and CEO. Join us for a look back at the history of the American Med Spa Association as Thiersch reveals: How he first became interested in a legal career; The legal case that got him into medical aesthetics; The beginnings of AmSpa; The idea behind AmSpa’s Medical Spa & Aesthetic Boot Camps; How the Medical Spa Show came into being; How Covid-19 and lockdown changed the focus of the association; His outlook on the future of the industry post-pandemic. Music by Ghost Score

Ken Winnard, MD, founder of OneLife Health & Performance, specializes in preventive medicine and whole-body wellness. He shares insights on transitioning to a concierge wellness practice and emphasizes the vital role of patient education and trust. The discussion highlights how med spas can lead in whole-body health, the integration of aesthetics with wellness, and the importance of lengthy consultations for comprehensive patient care. They also touch upon evolving treatments, safety in aesthetic practices, and the growing significance of preventative healthcare.

Can imaging tech empower your patients? This week, AmSpa CEO, Alex R. Thiersch, JD, speaks with Martin Kessler, Co-founder and COO of Shape, Inc., the makers of ShapeScale. They discuss the imaging technology behind their revolutionary 3D body scanning solution and how the invention is elevating medical weight loss clinics. Their conversation includes: The challenge of accurately tracking fitness progress; The development of ShapeScale’s body scanning solution; Creating photorealistic 3D avatars using precise measurements; How ShapeScale’s optical light imaging technology and AI work; Improving program adherence with recorded progress over time; Using this tech in med spas and medical weight loss clinics; How this service can enhance your consultations; And more! Music by Ghost Score

Could your community weather a hurricane? This week, AmSpa Membership Advocacy and Engagement Specialist, Michela Bailey, speaks with Evalyn Aguirre, RN, of Evolve Aesthetics in Houston. This lively chat covers a wide range of topics, including: Why she became an AmSpa member; Medical Spa Boot Camp takeaways she uses in her practice; Leaning on her community during hurricane season; Her favorite treatments and skincare; What she does for fun; And more! Follow in Aguirre's footsteps and set your business up for long-term success by attending AmSpa's Medical Spa Boot Camp. Expand your network, learn the most important rules and regulations, and take home actionable business strategies when you join us in New York, September 20 - 22; Nashville, October 18 - 20; and Orlando, November 8 - 10. Reserve your spot today! Music by Ghost Score

How do you choose a safe med spa in Miami? This week, AmSpa CEO, Alex R. Thiersch, JD, speaks with double board-certified physician Linette Rivera, MD, founder of Glanz Aesthetics in Miami. They discuss what patients should know about medical spa regulations, safety and training; her experience transitioning to aesthetics as an endocrinologist; and how med spas can educate their patients and the wider community. Their conversation includes: What patients should know about med spa laws in their state; How the FDA and aesthetic regulations keep patients safe; The questions patients should ask their practitioners; Red flags in products, pricing and providers; Aesthetic training and responsible medical directors; The misconception of aesthetics in the medical community; And much more! Read further insights from Dr. Rivera and fellow aesthetic practitioners on the AmSpa blog: https://americanmedspa.org/blog/what-to-look-for-in-a-safe-med-spa-visit Music by Ghost Score

This week, AmSpa Membership Advocacy and Engagement Specialist, Michela Bailey, speaks with Bri Collins, BSN, RN, founder of BCRN Aesthetics in Houston, Texas. This lively chat covers a wide range of topics, including: How she became an AmSpa member; Advice she would give her younger self; Being a trainer and practitioner; Favorite treatments; Networking on IG; And much more! Music by Ghost Score

This week, AmSpa President and CSO, Cathy Christensen, speaks with Sarah Safa, MS, PA-C, top national aesthetic specialist, faculty for the Academy for Injection Anatomy, and founder of Refined Aesthetics. They discuss proactive techniques for preventing and managing aesthetic complications. Safa offers insight on the anatomy training you need to perform treatments safely, active listening as a patient safety tool, and the necessity of having a plan in place. Their conversation includes: The story of her first complication and how she has retained that patient; The intimacy of the facial anatomy you need to understand to inject; Building your network to share knowledge, experience and support; What to do when your patient experiences an adverse event; Three factors that help mitigate the risk of complication; Informed consent: your responsibility to educate patients; Essential anatomy education and technique training; What she keeps in her crash kit; And much more! For more case examples and in-depth discussion on the most advanced techniques in complication prevention and reversal, tune in to the filler complications panel at the Academy for Injection Anatomy (AIA) Advanced Cadaver Courses in Houston, New York, Nashville and Orlando. Listen to the medical malpractice episode referenced in this conversation: https://podcast.americanmedspa.org/e/avoiding-medical-malpractice-lawsuits-with-patient-advocate-law-firm-sukhmanyagoda/ Music by Ghost Score.

This week, we revisit our conversation with George Baxter-Holder, DNP, ARNP, CANS, renowned aesthetic trainer and chair of the AmSpa Aesthetic Safety Council (AASC). In this wide-ranging talk, he covers: The AASC looking at the practice guidelines with fresh eyes; The priorities when fine-tuning the practice guidelines; Determining the intent of practice guidelines; Looking at the practice guidelines as a position statement rather than a policy statement; Coming to a consensus on minimum standards for medical aesthetic practices; Trying to define “medical director,” including training and qualifications; The resiliency of medical spa industry during COVID-19; His involvement with the Academy for Injection Anatomy; and The benefits of getting a hands-on, 3D view of anatomy for injectors. See here for more information on the AmSpa Aesthetic Safety Council. See here for more information on the Academy for Injection Anatomy. Music by Ghost Score.

This week, AmSpa founder and CEO, Alex R. Thiersch, JD, speaks with Janie Futch, BSN, RN, and Martina Kolovich, MSN, NP-C, co-owners of Altera Aesthetix in Savannah, Georgia. They discuss how they grew their medical aesthetic practice from two girls in a living room to a rebranded franchise, including the investment they made in training, their approach to the Savannah market and their mission to empower women business owners. Their conversation includes: How they built their careers in aesthetics without sacrificing family time; The capital, time and patient volume invested in their first year of injectable training; Why the natural approach to treatment helps them retain patients; Their decision to rebrand from Refine Medical Aesthetics to Altera Aesthetix; How their franchise model ensures compliance with medical aesthetic regulations; Their excitement and goals for the future of AmSpa’s state chapters; And more! Music by Ghost Score.