Robbie Samuels: Croissants vs. Bagels Robbie Samuels has been recognized as a networking expert by Inc. and Lifehacker, and is the author of Croissants vs. Bagels: Strategic, Effective, and Inclusive Networking at Conferences.* He’s a member of the National Speakers Association and has been speaking on the topic of inclusive networking for over a decade. He also hosts the On the Schmooze podcast. Key Points If you’re brand new to a conference, scan the floor and look for welcoming people. If you don’t see anyone, get in a line somewhere to meet people. If you’re a regular at the conference, think of yourself as a host. A lot of networking success is about preparation. When you go into a session early, don’t just hop on your phone. Talk to people. When a line forms to talk to a speaker, work the line. It’s a great opportunity for networking. Organizing a networking event at a conference is a great way to meet people. Resources Mentioned 10 Tips for Conference Connections Croissants vs. Bagels* by Robbie Samuels Contactually Quiet* by Susan Cain Book Notes Download my highlights from Croissants vs. Bagels in PDF format (free membership required). Related Episodes The Secret To Success At Conferences, with Charles Max Wood (episode 73) Get ROI From Professional Associations, with John Corcoran (episode 209) Executive Presence with Your Elevator Speech, with Tom Henschel (episode 316) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Cameron Herold: Vivid Vision Cameron Herold is the founder of the COO Alliance and the author of several books including Meetings Suck* and The Miracle Morning for Entrepreneurs*, co-authored with Hal Elrod. His new book is Vivid Vision: A Remarkable Tool For Aligning Your Business Around a Shared Vision of the Future*. Key Points If you don’t have a good idea of where you want to be going, opportunities could pull you away from what you should be doing. When you’re clear on your direction, you’ll be able to say yes to the right opportunities and no to the wrong opportunities. Most leaders have a vision but they just don’t communicate it clearly. A Vivid Vision is a 4-5 page statement, written in the present tense, about where you see your company in three years. Create a vivid vision for the whole company and individual ones for each business area. Dream up what you’re looking to build and then put together the team and resources to help you do it. Just focus on what you want to do, don’t worry about how you’re going to do it. Resources Mentioned Vivid Vision: A Remarkable Tool For Aligning Your Business Around a Shared Vision of the Future* by Cameron Herold The Miracle Morning for Entrepreneurs* by Hal Elrod and Cameron Herold Book Notes Download my highlights from Vivid Vision in PDF format (free membership required). Related Episodes Start With Why, with Simon Sinek (episode 223) How to Lead Through Uncertainty and Change, with Jacqueline Farrington (episode 224) Ignite Change Through Storytelling, with Nancy Duarte and Patti Sanchez (episode 268) How to Create a Team Vision (MemberCast 4) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Award-winning journalist Celeste Headlee discusses the politicization of decisions, importance of listening in conversations, and need for empathy. She emphasizes honesty when unsure, finding common ground with questions, and the value of genuine connection. Resources mentioned include her book 'We Need to Talk' and TED Talk on better conversations.

Jordan Harbinger: The Jordan Harbinger Show Jordan Harbinger is the critically acclaimed host of The Jordan Harbinger Show. He interviews legendary musicians to intelligence operatives, iconoclastic writers to visionary change-makers. Then he deconstructs the playbooks of the most successful people and challenges his audience to use those insights in their own lives. Key Points Leaders must be advocates for their team. Charming a superior is typically only good for short-term gains, whereas advocating for your team will lay a foundation for future success. Research people you’re nervous about meeting, and the more you learn, the more you’ll begin to see they’re just normal people. If you’re running a meeting, people want you to set the agenda and control the flow. When there is a power distance, do whatever you can to make the distance feel smaller. Research the person you’re going to meet with and find something you have in common. This is a way to reach out to them and make you stand out. Resources Mentioned The Jordan Harbinger Show Related Episodes How to Listen When Someone Is Venting, with Mark Goulston (episode 91) Eight Ways To Use Power For Good (episode 154) Use Power for Good and Not Evil, with Dacher Keltner (episode 254) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Brenda Bernstein: How to Write a KILLER LinkedIn Profile Brenda Bernstein is the Founder and Senior Editor at The Essay Expert and the author of How to Write a KILLER LinkedIn Profile*, a book that held the #1 best-seller spot in Amazon’s business writing skills list for 2 years. Key Points When you connect with someone, personalize the message. Alumni are a great resource for connections. Write useful and educational articles and share them in LinkedIn groups. LinkedIn has a very high ranking in Google, so your profile might be the first thing that shows up in search results. Recruiters often look at people’s profiles to determine how much they contribute to the community. If people connect with you on LinkedIn, you can also offer to them to join your newsletter. LinkedIn is a social network, not just a place to put up your resume and never look at it again. Resources Mentioned How to Write a KILLER LinkedIn Profile…And 18 Mistakes to Avoid* by Brenda Bernstein How to Write a Stellar Executive Resume: 50 Tips to Reaching Your Job Target* by Brenda Bernstein Book Notes Download my highlights from How to Write a KILLER LinkedIn Profile in PDF format (free membership required). Related Episodes How to Start a Conversation With Anyone, with Mark Sieverkropp (episode 177) How to Ask for Career Help, with Larry Braman (episode 269) How to Vastly Improve Your LinkedIn Profile, with Brenda Bernstein (episode 285) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Tom Henschel: The Look & Sound of Leadership Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership. In this conversation, Tom shares the strategies he uses to help executive leaders benefit from 360 degree feedback. You will discover the right mindset to enter into, effective ways to process 360 degree feedback, and what to do going forward. Key Points A 360 gives you feedback from people above you, your peers, and people below you. 360s can be career transformative. A 360 almost always goes alongside coaching. 360s are not a performance management tool. If 360s are not done well, they can become dangerous and people are very cautious giving real feedback. Don’t try to figure out who said what. Instead, focus on the overall themes. The results of a 360 generally should not be totally new information for receivers. They’ve probably already heard the feedback before. Bonus Audio How to select your 360 raters A few of Tom’s best 360 stories Resources Mentioned DiSC Inventory Myers-Briggs Type Indicator StrengthsFinder Related Episodes Three Steps to Soliciting Feedback, with Tom Henschel (episode 107) How to Improve Your Coaching Skills, with Tom Henschel (episode 190) How to Grow Your Professional Network, with Tom Henschel (episode 279) Executive Presence With Your Elevator Speech, with Tom Henschel (episode 316) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Liz Wiseman: Rookie Smarts Liz Wiseman is listed on the Thinkers50 ranking and named as one of the top 10 leadership thinkers in the world and recipient of the 2016 ATD Champion of Talent Award. She is the author of three best-selling books, including Multipliers* and Rookie Smarts*. Key Points When we’re outside of our area of expertise, we have a leaner’s advantage that helps us think outside the box. When veterans look at tough situations, they look inside. Rookies look to the outside, which often makes them more flexible and creative. It’s more critical to be able to access what’s in other people’s heads than to keep everything in your own. In today’s fast-paced world, we’re constantly doing things that have no precedent. In this environment, it’s better to be a quick learner than to try to know everything. When we make mistakes but admit and then fix them, we end up with even happier customers and stakeholders. It’s good for you to say yes to things you don’t totally know how to do because it keeps you in a healthy rookie mindset. Resources Mentioned Living and Working With Child-like Wonder (Liz’s TED talk) Rookie Smarts* by Liz Wiseman Multipliers* by Liz Wiseman Book Notes Download my highlights from Rookie Smarts in PDF format (free membership required). Related Episodes How to Get Way Better at Accepting Feedback, with Sheila Heen (episode 143) How to Manage Former Peers, with Tom Henschel (episode 257) How to Lead Part-Time Staff, with Chris Deferio (episode 289) How to Deal With the Diminishers, with Liz Wiseman (episode 305) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Bonni Stachowiak: Teaching in Higher Ed Bonni is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions. Questions from listeners Craig asked about how to influence his organization to restart events that were previously helpful but have been abandoned. Marlon asked if it’s appropriate to consider leadership development as a focus for the workplace or only during your personal time. Robin asked for a recommendation on a certification or training that would help position her for a next step in adult career and talent development. Eric was curious about options for accredited, leadership development certificates at lower cost. Resources Mentioned Teaching in Higher Ed Association for Talent Development The 12 Week Year* by Brian Moran and Michael Lennington Leadership vs. Management episode from The Look & Sound of Leadership podcast by Tom Henschel The Sound of Leadership and Management from The Look & Sound of Leadership podcast by Tom Henschel Related Episodes How to Succeed with Leadership and Management, with John Kotter (episode 249) How to Deal with Opponents and Adversaries, with Peter Block (episode 328) Six Tactics to Achieve Extraordinary Performance, with Morten Hansen (episode 337) MemberCast 7: Seven Steps to Landing Professional Development Funding (MemberCast 7) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Kristen Hadeed: Permission to Screw Up Kristen Hadeed is the founder and CEO of Student Maid, a successful cleaning company that hires college students. She is the author of the book Permission To Screw Up*, in which she tells the stories of her biggest mistakes in leadership. Key Points The best thing you can do when you screw up is to admit it—and then people will start trusting you. Failure is the best way to learn. If you never admit to your failures, people start to think you’re hiding something and begin to lose trust. By admitting your mistakes, you give everyone else the permission to admit theirs. Resources Mentioned Permission To Screw Up* by Kristen Hadeed If Love Is a Game, These Are the Rules* by Cherie Carter-Scott Book Notes Download my highlights from Permission to Screw Up in PDF format (free membership required). Related Episodes How To Lead The Millennials, with Chip Espinoza (episode 158) The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284) Four Steps to Get Unstuck and Embrace Change, with Susan David (episode 297) Ideas Worth Stealing From Top Entrepreneurs, with Dorie Clark (episode 318) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Morten Hansen: Great at Work Morten Hansen is a management professor at University of California, Berkeley. He is the coauthor with Jim Collins of the New York Times bestseller Great by Choice and the author of the new book Great at Work: How Top Performers Do Less, Work Better, and Achieve More*. Key Points The Six Tactics: Carve out the 15 Chunk it Measure the soft Get feedback Dig the dip Confront the stall point Other Points: Focus on one skill you want to prove. Meetings should only be for debate, not status updates. Having a coach is great, but often you can coach yourself if you only focus on one thing at a time. Resources Mentioned Great at Work* by Morten Hansen Great by Choice* by Jim Collins and Morten T. Hansen Book Notes Download my highlights from Great at Work in PDF format (free membership required). Related Episodes Five Effective Ways to Train the People You Lead (episode 31) Why It’s Essential To Struggle With Learning (episode 157) Create the Best Place to Work, with Ron Friedman (episode 181) Essentials of Adult Development, with Mindy Danna (episode 273) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.