

380: How to Find Confidence in Conflict, with Kwame Christian
6 snips Nov 12, 2018
Kwame Christian, a business lawyer, shares insights on finding confidence in conflict. He discusses the breakdown of communication, steps of compassionate curiosity, and strategies for successful negotiations. The episode highlights the importance of acknowledging emotions, using open-ended questions, and transitioning smoothly between emotions and problem-solving. Kwame's practical advice and expert knowledge provide valuable tools for managing difficult conversations and negotiations.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Intro
00:00 • 2min
Navigating Difficult Conversations and Conflict
02:29 • 9min
Negotiation, Conflict, and Acknowledging Emotions
11:40 • 15min
Exploring the Role of Power and Light in Negotiations
26:31 • 3min
Navigating Emotions in Negotiations
29:26 • 4min
Exploring Additional Resources on Negotiation and Conflict Resolution
33:15 • 5min