Coaching for Leaders
380: How to Find Confidence in Conflict, with Kwame Christian
Nov 12, 2018
Kwame Christian, a business lawyer, shares insights on finding confidence in conflict. He discusses the breakdown of communication, steps of compassionate curiosity, and strategies for successful negotiations. The episode highlights the importance of acknowledging emotions, using open-ended questions, and transitioning smoothly between emotions and problem-solving. Kwame's practical advice and expert knowledge provide valuable tools for managing difficult conversations and negotiations.
37:45
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Quick takeaways
- Effective communication breakdown involves framing, pacing, and direction.
- Navigating conflicts requires compassionate curiosity: Acknowledge emotions, be curious, and solve together.
Deep dives
Confidence in Handling Difficult Conversations
Kwame Christian shares insights on finding confidence in conflict. He emphasizes the universal struggle many face in managing tough talks effectively. As a business lawyer and negotiation expert, he employs workshops to ease challenging conversations. Kwame's approach blends unique interdisciplinary insights to conflict management, drawn from legal and public policy backgrounds.
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