This week, Alex chats with Scott Sanborn, the CEO of Lending Club, to discuss the ever-evolving relationship between banks and consumers.Why are over half of Americans still paying off credit card debt? Does higher income lead to lower debt? With so many Americans living paycheck to paycheck, and with inflation outpacing wage growth for higher earners, Scott paints a concerning picture of the rapidly changing picture of the post-pandemic financial landscape—is there a way that fintech can solve these problems? Scott and Alex discuss why loyalty, great pricing, and customer service are inversely correlated at most banks and how a more customer-centric approach is becoming necessary in today’s increasingly competitive market. 00:00:43 - Lending Club: Revolutionizing Financial Services00:09:14 - Unlocking Opportunities for High-Income, High-Debt Consumers00:12:19 - The Impact of Rising Interest Rates on Savings Accounts00:15:26 - Disrupting the Banking System: Fair Rates for All00:24:53 - Lowering Customer Acquisition Costs for Lending Club00:29:38 - The Power of Data-Driven Banking00:31:20 - Building a Winning Bank Experience00:35:36 - The Benefits and Risks of Open Banking00:41:40 - Exploring the Potential of Generative AI Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Learn More About Lending Club:Website: https://www.lendingclub.com Follow Scott:LinkedIn: https://www.linkedin.com/in/scottsanborn/ Follow Alex: YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videosLinkedIn: https://www.linkedin.com/in/alexhjohnson  Twitter: https://www.twitter.com/AlexH_Johnson    

It’s time for another episode of “Not Fintech Advice” with the inestimable, Simon Taylor! Or errr…. Whatever, that word actually means. Alex and Simon break down the latest in fintech news starting with Galleon, an off-market real estate platform that allows sellers to scope out the market and exert a greater degree of control over their pricing. Is this simply a byproduct of the state of the real estate market, or will Galleon have actual staying power? Then, get ready to dive into the gamified world of savings with Layup as Simon and Alex discuss how the app is using behavioral psychology to incentivize saving. Can it compete with the sports betting industry? Should it even want to exist in such a high-risk space? Plus, the guys get into how Moment is allowing fintech companies to offer credit similarly to stocks, before diving into the deets of Series' plans to compete with major ERP companies like Oracle and NetSuite. Is it worth it to even try? And don’t miss out on why Alex and Simon want to hear a little less talk about language learning AI models, and see a lot more action when it comes to machine learning technology!   2:12 Galleon12:10 Layup’s Prize-Linked Savings Account29:00 Moment38:50 Series’ ERP Ambitions46:49 Manifesting Fintech Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Simon:LinkedIn: https://www.linkedin.com/in/sytaylor/Substack: https://www.linkedin.com/in/sytaylor/ Follow Alex: YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videosLinkedIn: linkedin.com/in/alexhjohnsonTwitter: twitter.com/AlexH_JohnsonAll rights reserved. Crowe LLP, a member of Crowe Global, a Swiss verein. For more information, please visit www.crowe.com/fintech

Conference season is here and Kiah Haslett is here to break down all the latest news and events in banking and fintech, including all the hot conference goss and Alex’s big plans for coming out of an early retirement to play one last game of pickup basketball at Money 20/20.Then, Alex and Kiah dive into the intricacies of the OCC’s 2024 Bank Supervision Operation Plan, outlining priorities for bank supervisors. How, exactly, can we expect supervisors to monitor all of the different areas they're being tasked with managing? And, as the role of the OCC shifts, will they be able to effectively balance familiarity with objectivity in examinations? Later, Alex and Kiah discuss the implications of the new CFPB guidelines, commiserating over whether or not there’s a way to dispense adverse action notices without having it undermine the underwriting process. Then, they ask another unanswerable question – what is the right way to build a personal financial management app? Also, stay tuned to find out why Alex’s head might explode if he hears one more founder refer to their child as a seed fund… 00:05:03 - Fintech Conference Organizes Pickup Basketball00:11:24 - Regulators' Plan to Supervise Fintech-Bank Partnerships00:14:35 - OCC Collaborates with Banks on Fintech Partnerships00:24:43 - New Guidance on Declined Credit Applications00:32:29 - CFPB's Role in Overdraft Fee Disclosures and AI Underwriting00:39:22 - How Banks Can Cultivate Better Customers00:44:50 – Wait… BUT WHY???00:50:12 – An Unanswerable Question00:58:31 - Budgeting Apps that Analyze Spending01:05:55 - Why Banks Need Personal Financial Apps01:09:49 - How Personal Finance Tools Benefit Banks Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Kiah:LinkedIn: https://www.linkedin.com/in/khaslett/Twitter: https://twitter.com/khaslett Follow Alex: YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videosLinkedIn: linkedin.com/in/alexhjohnsonTwitter: twitter.com/AlexH_JohnsonAll rights reserved. Crowe LLP, a member of Crowe Global, a Swiss verein. For more information, please visit www.crowe.com/fintech

Matthew Goldman (founder of Totavi and author of CardsFTW) joins Alex and Jason to talk through the never-ending challenges of banking-as-a-service, why Evolve hasn’t managed to earn itself a consent order yet, and the growing complexity of BaaS thanks to middleware platforms.The trio then talk about the eternal struggle over interchange fees and why most of the rhetoric around the issue is wrong before quickly touching on Varo’s new P2P payments feature and Affirm’s planned subscription service.Plus, stay tuned as the guys delve into the sad end of the NFT era. Alas, poor Bored Apes, we knew them well!And if you're attending Money 2020, be sure to catch Alex and Jason in person! 00:00:00 - Fintech Recap Returns with Jason Mikula and special guest Matthew Goldman00:02:50 - The Challenges of Banking-as-a-Service00:08:55 - Rapid Growth in BaaS00:18:29 - Visa and Mastercard Increase Interchange Fees00:22:19 - The Cost of Accepting Payments00:26:54 - KLM Implements Credit Card Surcharge00:32:08 - Varro's New Product: P2P Payments00:37:59 - Affirm Tests Subscription-Based Loan Service00:43:42 - The Rise and Fall of NFTs Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Attend Money 2020 here. Follow Matthew: LinkedIn: https://www.linkedin.com/in/matthewgoldman/ Follow Jason:Newsletter: https://fintechbusinessweekly.substack.com/LinkedIn: https://www.linkedin.com/in/jasonmikula/ Follow Alex: YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videosLinkedIn: https://www.linkedin.com/in/alexhjohnsonTwitter: https://www.twitter.com/AlexH_Johnson   00:00:00 - Fintech Recap Returns with Jason Micula00:02:50 - The Challenges of Banking as a Service00:08:55 - Goldman Evolve's Rapid Program Expansion00:18:29 - Visa and Mashcard Increase Interchange00:22:19 - The Cost of Accepting Payments00:26:54 - KLM Implements Credit Card Surcharge00:32:08 - Varro's New Product: P2P Payments00:37:59 - Firm Tests Subscription-Based Loan Service00:43:42 - The Rise and Fall of NFTs Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Attend Money 2020 here. Follow Matthew: LinkedIn: https://www.linkedin.com/in/matthewgoldman/ Follow Jason:Newsletter: https://fintechbusinessweekly.substack.com/LinkedIn: https://www.linkedin.com/in/jasonmikula/ Follow Alex: YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videosLinkedIn: https://www.linkedin.com/in/alexhjohnsonTwitter: https://www.twitter.com/AlexH_Johnson  All rights reserved. Crowe LLP, a member of Crowe Global, a Swiss verein. For more information, please visit www.crowe.com/fintech

You can’t disrupt fintech unless you fully understand its storied history. So what are the biggest lessons we can take away from the past? Join Alex for a fascinating conversation with Charles Birnbaum, Partner at Bessemer Venture Partners and author of the article “The Five Waves of Fintech,” as they dive into the five major phases of disruption in the financial services industry.From before the term “fintech” was coined to the impending technological ripples in the future and beyond, Charles shares his insights on the different segments within fintech and the proof points needed for fintech companies to succeed in the coming years. And later, Alex and Charles discuss the embedded fintech wave and its slower-than-expected progress, as well as the potential catalysts for a new wave of innovation.  00:02:55 - Understanding the History of Fintech00:08:44 - Wave One00:17:47 - Wave Two00:21:29 - The Future of Valuing Fintech Businesses00:29:38 - The Slow Rise of Fintech00:34:07 - Navigating Sales in the Financial Industry00:40:30 - Wave Three00:41:35 - Wave Four00:50:50 - Wave Five00:56:07 - New Waves in Real-Time Payments Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Read “The Five Waves of Fintech”:Website: https://www.bvp.com/atlas/the-five-waves-of-fintech Follow Charles: LinkedIn: https://www.linkedin.com/in/charlesbirnbaum/ Follow Alex: YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videosLinkedIn: linkedin.com/in/alexhjohnsonTwitter: twitter.com/AlexH_JohnsonFor more information, please visit www.crowe.com/fintech

Get ready for another episode of Not Fintech Advice with Simon Taylor! In this episode, Alex and Simon dive into the world of generative AI and its potential as a disruptive innovation. How is AI revolutionizing middle and back-office processes?Alex and Simon also divulge their thoughts on the corporate spend management space and the broader world of ERPs (isn’t it time we finally reinvent the ERP?) Selling to banks as a fintech company can be challenging, but Alex has a solution. Plus, meet Chargeflow, a company using AI and machine learning to automate chargeback fighting. And find out why Alex is making the case for CDs to bring sexy back. 00:00:00 - Fintech Takes: Not Fintech Investment Advice00:03:00 - Parallel and the Corporate Card Space00:09:23 - Rippling Launches Runway: Spend Management Platform00:13:03 - Regulated Companies Use Chart to Ensure Compliance with Chatbots00:18:36 - The Power of Context in Marketing00:24:12 - Automating Chargeback Fighting with AI00:28:19 - The Rise of Friendly Fraud: Explained00:37:55 - Automating Banking Processes with AI00:47:30 - Reviving the Sexiness of CDs00:52:41 - Challenges of Bank-Fintech Partnerships  Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ Follow Simon:LinkedIn: https://www.linkedin.com/in/sytaylor/Substack: https://www.linkedin.com/in/sytaylor/ Follow Alex: YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videosLinkedIn: linkedin.com/in/alexhjohnsonTwitter: twitter.com/AlexH_JohnsonFor more information, please visit www.crowe.com/fintech

Get ready for another deep dive into the world of banking and fintech with this month’s “Bank Nerd Corner” with the brilliant Kiah Haslett, the banking and fintech editor at Bank Director. In this episode, Kiah and Alex are diving into the challenges of defining unsecured deposits before tackling Alloy’s latest benchmark report, which revealed the compliance expectations from various fintech companies. Why can’t Fintech companies get charters? And is doing the bare minimum when it comes to compliance actually a positive thing when it comes to running your fintech company? And in this week’s “Wait… But Why???” segment, Alex and Kiah debate why everyone can’t just agree on what an uninsured deposit is. Then, stay tuned to find out what’s really irking Kiah this week and the answer (or non-answer) to an unanswerable question.  Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ Follow Kiah:LinkedIn: https://www.linkedin.com/in/khaslett/Twitter: https://twitter.com/khaslett Follow Alex: LinkedIn: linkedin.com/in/alexhjohnsonTwitter: twitter.com/AlexH_JohnsonAll rights reserved. Crowe LLP, a member of Crowe Global, a Swiss verein. For more information, please visit www.crowe.com/fintech

On this week’s Fintech Recap, Alex and Jason unravel the latest industry buzz and breakthroughs in fintech.And in this episode, they’re diving into neobank Current’s unique credit-building charge card— how is it reshaping spending dynamics, and how will regulators manage to prevent losses? Plus, discover the intricacies of Plaid's partnerships with Pinwheel and Atomic.Later, Jason and Alex discuss the platform, Synapse, exploring BaaS deposits and their regulatory implications before getting into Roger's niche neobank tailored for military members and recruits.  And finally, it wouldn’t be an episode of Fintech Recap without a bit of crypto insanity to liven up the podcast, would it? Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ 0:00 Intro2:20 Current’s Credit Building Card13:00 Plaid’s New Partnership24:35 BaaS and Risk35:21 Roger’s Military Recruit Neobank 44:45 Crypto Transactions Follow Jason:LinkedIn: https://www.linkedin.com/in/jason-mikula-1809a5126/Substack: https://substack.com/@fintechbusinessweekly Follow Alex: LinkedIn: linkedin.com/in/alexhjohnsonTwitter: twitter.com/AlexH_JohnsonFor more information, please visit www.crowe.com/fintech

In this month’s special episode of “Not Fintech Investment Advice,” Alex sits down with fintech guru Simon Taylor to talk through some fintech companies that have recently caught their attention.They delve into how AI is reshaping risk assessment and unpack how platforms like Chorus are utilizing custom GPT models to screen for risks, allowing financial professionals to focus on what truly matters most and leave the mundane paperwork behind. Is fintech a more creative process than most give it credit for? Plus, Simon and Alex explore the potential of Grounded Technologies, a new-age platform aiming to reshape community banks' access to deposits and other assets. In a world where demand isn't the problem, but supply is, can community banks find their way to profitability without necessarily scaling up?And, with PayPal stepping into the stablecoin arena, Simon sheds light on his decades’ worth of crypto insights. For a deep dive into the future of finance and the innovations at its forefront, this conversation is a must-listen. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ Follow Simon:LinkedIn: https://www.linkedin.com/in/sytaylor/Newsletter: https://sytaylor.substack.com Follow Alex: LinkedIn: linkedin.com/in/alexhjohnsonTwitter: twitter.com/AlexH_Johnson

Chief Payments Executive of the Federal Reserve, Mark Gould, stops by the studio for this special episode of Fintech Recap with Alex and Jason to chat about the evolution of instant payment and how FedNow is attempting to make the clearing and settling of payments instant and final. Are checks obsolete? How much money does the Fed clear daily? And has the amount of money in circulation increased or decreased within the last ten years? Mark’s answering all of Alex’s and Jason’s questions and unraveling what a successful rollout of FedNow will look like in the imminent and distant future. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ Follow Mark:LinkedIn: https://www.linkedin.com/in/mark-gould-7241098/ Follow Jason:Newsletter: https://fintechbusinessweekly.substack.com/LinkedIn: https://www.linkedin.com/in/jasonmikula/ Follow Alex: LinkedIn: linkedin.com/in/alexhjohnsonTwitter: twitter.com/AlexH_Johnson