Fintech Takes

Alex Johnson
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Nov 25, 2024 • 34min

Fintech in 2025: Where the Industry Goes Next - The State of Credit in 2025

Matthew Goldman, a credit card expert and publisher of Cards for the Win, joins Todd Pollak, CRO at Marqeta, to unpack the evolving landscape of credit in 2025. They discuss the challenges of differentiation in a saturated credit card market and explore shifting consumer behaviors and preferences. The duo highlights the role of fintech in innovating credit solutions, emphasizing user-friendly integration into daily life. They dive into loyalty rewards, the importance of convenience, and question the true value of credit cards beyond the money.
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Nov 20, 2024 • 54min

S9 E8: Special Solo Recap on Deregulation, Marqeta, and Crypto’s Paradox

The podcast dives into how Trump’s potential re-election could spark deregulation in financial services, raising questions about consumer safety amidst speculation. Marqeta's stock plummet signals a major industry shift, as big clients shift their program management in-house. A new FDIC report highlights the ongoing financial inclusion gap, asking if fintech can bridge it. It culminates in a discussion on the perplexing nature of cryptocurrency, revealing how it continues to challenge traditional financial norms.
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6 snips
Nov 18, 2024 • 35min

Fintech in 2025: Where the Industry Goes Next - The Optimists' Case for Fintech in 2025

Simon Khalaf, CEO of Marqeta, shares insights on the bright future of fintech as we approach 2025. He discusses how regulatory updates signal industry maturity, creating opportunities for innovation. Khalaf emphasizes the role of AI in building trust and enhancing consumer engagement through new models like 'Buy Now, Pay Later.' The conversation also explores the importance of aligning incentives among fintechs and regulators to foster sustainable growth, while adapting to changing interest rates and evolving financial infrastructure.
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Nov 13, 2024 • 1h 29min

S9 E7: Bank Nerd Corner: CFPB, All Day, Every Day

Evan Weinberger, Bloomberg Law’s banking and fintech regulatory correspondent, joins the discussion on the latest in fintech regulation. They tackle the complex tug-of-war between traditional banks and fintechs over tighter regulations. The conversation highlights recent CFPB actions revealing cracks in fintech-bank partnerships and the vagueness of the Bank Service Company Act. With humor, they share memorable moments from CFPB history, while emphasizing the critical need for clearer guidelines to protect consumers in this evolving landscape.
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Nov 6, 2024 • 28min

S9 E6: Money20/20, 2024: BaaS and Open Banking and AI (Oh My!)

In a lively discussion, Jason Henrichs, CEO of Alloy Labs and co-host of the Breaking Banks podcast, shares insights from the recent Money20/20 event. He delves into the transformative role of bank-fintech partnerships and the newly finalized 1033 rule, which has sparked significant debate. The conversation also tackles the reality check on AI hype as the industry shifts focus to regulation and compliance. Jason emphasizes the need for clear standards to empower smaller fintechs amidst evolving dynamics in open banking and the broader fintech landscape.
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Oct 30, 2024 • 1h 18min

S9 E5: The CFPB, Cash + Culture Party Podcast (Live from MX's Money Experience Summit)

In this lively discussion, Ashwin Vasan and Kelvin Chen, both former CFPB experts, dive into the challenges of financial regulations and the fight for customer experience in banking. Jesse Mecham, founder of YNAB, emphasizes intentional money management over quick fintech solutions. Lastly, Ryan Caldwell, CEO of MX, passionately shares how company culture drives success, urging leaders to foster a positive environment. Together, they unravel the intricacies of modern finance while advocating for transparency, innovation, and empowerment.
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Oct 23, 2024 • 1h 8min

S9 E4: Trust is a Two-way Street

Nina Mohanty, Founder and CEO of Bloom Money, talks about first-party fraud and its rise, sparked by trends like the "infinite money glitch" on TikTok. She highlights how the surge in fintech usage during the pandemic led to increased disputes and fraud, often overlooked by many companies chasing growth. The conversation delves into balancing consumer protection and accountability, exploring the ethical dilemmas faced by the industry and the complexities that threaten trust in financial services. A must-listen for anyone interested in fintech ethics!
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8 snips
Oct 16, 2024 • 55min

S9 E3: Not Fintech Investment Advice: Kato, FlowX, Mesa, and Cavela—AI is Devouring Fintech

Explore how AI is redefining customer service with voice agents that eliminate IVR frustration. Discover FlowX.AI's role in automating banking processes. Dive into Mesa, a credit card for homeowners that rewards essential payments, and the challenges it faces. Finally, learn about Cavela's AI-driven approach to cutting procurement costs by 40%. Join the conversation on the balance between AI innovation and human oversight in financial services, and the need for clear strategies in this evolving landscape.
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Oct 10, 2024 • 60min

What Customers Want: The AI Concierge Revolution & What’s Next for Fintech CX

Corey Besaw, co-founder of Ubiquity, joins Aditi Shekar, CEO of Zeta, and AI engineer Mike Forsyth to discuss the AI concierge revolution in fintech. They delve into Zeta's unique approach, combining generative AI with human support to enhance customer service and ease financial stress. The conversation highlights how AI can handle substantial customer inquiries, enabling human agents to tackle more complex problems. They also explore the delicate balance between automation and compliance, emphasizing the future of personalized and proactive financial interactions.
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Oct 9, 2024 • 1h 18min

S9 E2: Bank Nerd Corner: Compliance, Complexity, and the Gray Areas of Fintech

Kiah Haslett, Banking and Fintech Editor at Bank Director, shares her sharp insights on the latest FDIC proposed rule affecting custodial accounts. She debates whether smaller banks need different standards in the Banking-as-a-Service realm, emphasizing that size doesn't equate to complexity. Kiah critiques recent fintech ecosystem standards and calls out Mercury's compliance claims as a facade. Plus, she tackles tough questions on the definition of bank service companies and the nature of financial innovations like Buy Now, Pay Later. Compliance is more than just a trend—it's essential.

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