
Secrets of Successful Advisors℠ with Ken Haman
Welcome to Secrets of Successful Advisors℠ from the AllianceBernstein Advisor Institute. In this series, Business Consultant and psychotherapist Ken Haman teaches financial advisors how to build, manage and grow their practices. Each episode is highly practical, easily executable and designed to meaningfully improve commercial success.
Latest episodes

9 snips
Sep 25, 2023 • 27min
Reaching New Clients with Wealth-Management Checklists
Discover the power of using wealth-management checklists in financial advising, including how they can enhance the overall client experience, attract new clients by showcasing advisor expertise, and serve as an effective marketing tool. Learn about the benefits of utilizing checklists, such as managing complexity, demonstrating understanding, and prompting meaningful conversations. Explore the Alliance Burnstine Advisory Institute's wealth management checklist and additional resources.

7 snips
Sep 18, 2023 • 33min
The Surprising Reason Why Newly Wealthy Clients Become So Controlling
The podcast explores the psychological challenges faced by newly wealthy clients, why they become controlling, and the difficulties advisors face in gaining their trust. It also discusses the concept of locus of control and the importance of engaging with these clients to guide them through the transition to wealth management.

10 snips
Sep 11, 2023 • 22min
The Checklist Management Model
The podcast discusses how checklists can help wealthy clients understand and manage their complex financial situations. It explores the use of checklists in the client experience, the benefits of using checklists in advisory practice, and the importance of providing visual representations of financial complexity. The podcast emphasizes the role of advisors in understanding clients' perspectives and addressing their unique challenges.

Sep 4, 2023 • 23min
Why Teams Need More Goals
Exploring the importance of goal setting in managing high-performance teams in the financial advisory industry, including the significance of qualitative goals, team growth, and performance goals. Also, discussing the accountability of senior advisors, challenges faced by new generation rain makers, and the importance of setting performance goals for teams.

Aug 28, 2023 • 29min
It’s Time for More Team Meetings!
The podcast discusses the importance of team meetings for financial advisors, exploring how the concept of the heroic advisor clashes with team dynamics. It also highlights the characteristics and preferences of individuals in a team, emphasizing the need for empowering meeting approaches. Additionally, it emphasizes the importance of daily team meetings for managing workflow and communication, comparing them to a football huddle. Lastly, it discusses the value of quarterly team meetings in enhancing client experience and fostering creative thinking for future adjustments.

Aug 21, 2023 • 34min
Solving the Big Problem Most Investors Don’t Know They Have
The podcast discusses how the human brain struggles with complexity and the use of mental shortcuts known as heuristics. It explores the concept of narrow framing and its impact on decision-making, as well as the challenges faced by advisors when working with wealthy clients.

5 snips
Aug 14, 2023 • 27min
Why “No!” Is Almost as Good as “Yes!”
In this podcast, Scott and Ken discuss the challenges of rejection in the financial advisory industry. They explore more efficient ways of finding potential clients, the risk-free approach to engaging with CPAs, and how case studies can liberate advisors. They also provide strategies for overcoming emotional barriers and having successful meetings with professionals.

Aug 7, 2023 • 26min
Designing More Impactful Client Experiences
The podcast discusses the importance of intentional communication for financial advisors and introduces a five-level model of experiences. It emphasizes the need for meaningful conversations and creating memorable interactions with clients. The podcast also highlights the significance of offering valuable insights and creating transformative client experiences through new and useful information.

25 snips
Jul 31, 2023 • 30min
Delivering the Highly Effective Client Review
Explore the transition from portfolio reviews to client reviews in the financial advisory industry. Emphasizes the significance of prioritizing the client's personal experiences and relationships over investment strategies. Discusses the importance of the order in which advisors present performance and capital markets information to clients during a review.

4 snips
Jul 24, 2023 • 28min
Making Meetings More Meaningful
Learn how to make meetings with CPAs and attorneys more meaningful for financial advisors. Explore the contrasting approaches of advisors and professionals, and discover the importance of clear outcomes and activating emotional states. Understand the value of analytical reports for clients and the benefits of using spreadsheets. Improve advisor meetings and business growth by understanding the psychology of advisors.
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