
Secrets of Successful Advisors℠ with Ken Haman
Welcome to Secrets of Successful Advisors℠ from the AllianceBernstein Advisor Institute. In this series, Business Consultant and psychotherapist Ken Haman teaches financial advisors how to build, manage and grow their practices. Each episode is highly practical, easily executable and designed to meaningfully improve commercial success.
Latest episodes

Jun 27, 2023 • 30min
Why Is It so Hard to Retire?
Advisors have difficulty retiring and often prolong the process, impacting client transitions. The psychological aspects of retirement and the challenges advisors face in transitioning clients are explored. The importance of intentional handoff and finding meaningful roles after retirement is emphasized. Guidance is provided for acquiring a practice and managing the transition process.

May 3, 2023 • 28min
The Surprising Problem with Surprises
In this podcast, the hosts discuss the challenge of having difficult conversations with clients during volatile markets. They explore loss aversion as a primal human reaction and its impact on decision-making. The neurological division between thinking and feeling in client meetings is examined, emphasizing the influence of emotions. Advisors are encouraged to anticipate client losses and avoid surprises, and they are provided with a four-step process for guiding clients through difficult conversations.

Mar 2, 2023 • 27min
Brain Hacks to Stop Sabotaging Your Practice
Exploring Dr. Daniel Kahneman's research on client decision-making process. System one and system two thinking in financial advising. Building a portfolio that addresses clients' need for action. Maximizing the client review process through effective communication. Navigating clients through financial news.

Nov 22, 2022 • 38min
What is a Practice Management “Go Bag” & Why Should It Be on Every Advisor’s Desk?
Financial advisors discuss the importance of having a practice management 'go bag' to navigate challenges during volatile times. They explore the brain physiology behind decision-making and the need for proactive strategies. The chapter also highlights the importance of self-care and balance for advisors. Additionally, they discuss the concept of a 'Go Bag' in the context of practice management and emphasize the importance of being prepared. The speaker shares a personal story about being prepared for a hurricane and stresses the importance of planning for the worst in financial management.

5 snips
Aug 24, 2022 • 34min
A 6-Step Model to Turn Client Trust into Action in a Down Market
In this podcast, Ken Haman discusses the importance of trust in the advisor-client relationship during market volatility. He explores the impact of client experiences on trust and the significance of disciplined communication in uncertain markets. Haman introduces a 6-step model to address hesitant clients in uncertain market conditions and guide them towards understanding their situation and proposing solutions to protect their portfolio.

6 snips
Jun 8, 2022 • 46min
Seven Steps to Managing Client Anxiety in Volatile Markets
Learn the seven steps to managing client anxiety in volatile markets. Understand the importance of trust in the financial advisor-client relationship. Discover how the brain functions as a prediction machine and the power of storytelling in financial decision-making. Explore the challenge of crafting a compelling story in capital markets. Learn how to deliver information effectively and build trust with clients.
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