ProductLed Podcast

Are you a B2B, a small, or a large business interested in learning how to create a team focused on product-led growth? The Product-Led Podcast welcomes Mario Araujo, Director of Product Growth at OutSystem. He's here to share some advice and knowledge you might need on how to build a product-led growth team! If you want to build your own product-led growth team successfully, then take a seat, relax, and listen to this podcast, right now! Show Notes [04:44] What is this goal you must achieve, according to Mario? [06:51] Find out what time frame, timeline, and expectations Mario refers to. [08:22] Set up an experimentation team on board! [9:20] Come up with an initiative that will help with the learning of the team. [10:10] Regardless of other factors, optimize your product's time to value! [14:05] Watch out for the common business misconceptions about product-led growth! [16:24] If there is no product-market fit, there's nothing to grow! [17:24] The product team should be well-formed. Check out these three people your team should have based on Mario's recommendations. [20:03] Where does the marketing team or project management fit best? [22:11] Listen to Mario's recommendations for companies just starting to build their product-led growth team! About Mario Araujo Before joining OutSystems, software engineer Mario Araujo worked for several prestigious companies, including Siemens. He began working for the company in 2005 as a professional services consultant, and in 2019 he was given a chance to become the director of product growth. Mario has also lectured on software development methodologies at a few Portuguese universities. His interests include growth, product strategy, product marketing, and software. Profile Mario Araujo on LinkedIn

What qualities do you believe a successful product evangelist should possess? Do you want to know how John Cutler became a successful product evangelist? Gaining a deeper understanding of PLG can be a key factor in your success and aid in your development as a successful product evangelist. In this episode, Product Led Podcast is pleased to welcome John Cutler, a Product Evangelist and Coach at Amplitude, to discuss his knowledge of Product-Led Growth, concepts and insights as a product evangelist that many successful Product teams have already adopted. If you want to learn more about this conversation and gain the insights you'll need to expand your knowledge about the PLG growth, listen to this podcast right now! Show Notes [04:29] Success isn't always linear! [08:00] It doesn't matter what part of your career you're at, you have to disrupt yourself often! [10:15] Tactics change overtime! [11:18] A successful Product evangelist needs to be curious, wants to try a lot of different tactics and ideas and is mission-driven! [11:57] The tactic may change, but the mission should stay the same! [15:22] Listen to one of John Cutler's key insights on how to be efficient with employee-generated content. [16:35] Keep an eye out for your value system; not everyone shares your values. [32:05] People want real-world content, and the PLG industry should not overlook this! [35:17] Develop a toolkit of model and business strategies, such as experimentation, psychology, and monetization. [41:02] Pay close attention as John explains the three foundational things that can assist you in reaching that business milestone. About John Cutler He is intensely interested in user experience and product development that is informed by evidence. He combines and contrasts different methodologies to assist teams in providing customers with long-lasting results. About Amplitude A digital analytics platform called Amplitude provides self-service visibility into the whole customer journey. Profile John Cutler on LinkedIn John Cutler on Twitter John’s email list Graphic gallery Amplitude Amplitude experts to follow on LinkedIn: Justin Bauer, Chief Product Officer, https://www.linkedin.com/in/jjbauer/ Spenser Skates, CEO, https://www.linkedin.com/in/spenserskates/ Shadi Rostami, SVP of Engineering, https://www.linkedin.com/in/shadi-rostami-b6a636/ Tifenn Dano Kwan, CMO, https://www.linkedin.com/in/tifenndano/

Do you think you have the necessary experience to develop in scales? Are you interested in learning more about onboarding? If so, this podcast can assist you in creating a personalized onboarding engine for sale. In today's podcast, Wes Bush welcomes Vicky Kharlamova, Growth at Miro, to share some insights and experiments that helped her successfully build a personalized onboarding engine for sales. Take a seat, unwind, and listen to this podcast if you're interested in successfully building a personalized onboarding engine at your company! Show Notes [01:53] Vicky explains how a great onboarding process begins and ends. [02:54] Learn the four things that are causing other companies to struggle with operationalizing onboarding. [05:09] Personalized onboarding is a key in assisting you to achieve success in your company. [09:48] Using templates can help you solve your particular problem! [12:42] Vicky shared the big principles and suggestions for successfully creating personalized onboarding. [15:40] Two kinds of approaches that will work the best for your users.  [21:24] Keep an eye out for the tools, features, and templates you'll need to provide your users! [22:55] Customer onboarding also works better in terms of building your onboarding experience. [27:42] Take note of Vicky's mistakes to avoid that could help your company consider creating a powerful onboarding experience. About Vicky Kharlamova She aspires to help the world's most popular online whiteboarding platform for team collaboration grow by running experiments and developing innovative solutions. She enjoys her work because she is curious, creative, and brave enough to take responsibility and learn by running many experiments, gaining business results, and solving complex user problems all at the same time. Profile: Vicky Kharlamova on Twitter Vicky Kharlamova on LinkedIn

“How can I grow as a developer?” “Are there any methods for becoming a successful developer?” If you've been thinking about becoming a developer and have similar questions, this episode is for you! In today's podcast, Wes Bush welcomes Jeena James, a member of the WebPageTest by Catchpoint team, to discuss strategies and tactics for creating a successful product-led strategy for developers. Are you ready to learn how to build these strategies? Then sit back, relax, and start listening to this podcast right now! Shownotes [06:55] Build out value experiences! [09:21] Ensuring that your platform is accessible to all users and continues to develop efficient features will attract acquisitions! [09:53] What should your first revenue-generating goal be? [13:15] Discover who your end users are and how they actually impact your platform! [16:29] A simple experiment with your platform without modifying any coding can have an impact on the user's experience with your product.  [18:03] Why should your platform have a light version?  [20:28] Keep an eye out for your target market1  [22:43] A smart way to determine whether your platform is effective is to let users use it. [26:45] Pay attention to the three Cs and how they can influence your platform. [33:00] When your user speaks and shares about your platform, you'll know you have a community. [34:34] Watch and observe how people are engaging with your platform! [33:00] Learn more about Jeena Jeans' business Mission and Vision, which can help you in developing a successful Product-Led Strategy! About Jeena James At Catchpoint, Jeena oversees the WebPageTest business unit and coordinates the activities geared toward developers in the areas of product, engineering, marketing, partnerships, and operations. She has more than 15 years of experience working for Google and a SaaS startup, where she advanced the growth of a global business by creating partnerships and product-led solutions that improved developer experiences.  Profile Jeena Jeans on LinkedIn WebPageTest by Catchpoint

In the business world, product-user fit is frequently overlooked. Do you think your company is a Product-User Fit firm? In today's podcast, Wes Bush welcomes Jordan Woods, founder of GoodGrowthCo, to share insights and recommendations on achieving a Product-User Fit company that you can use to grow your business when it comes to product-led growth. If you're interested in digging into how to achieve Product-User Fit, then sit back, relax, and start listening to this podcast! Show Notes [05:36] Product-User Fit requires you to actually find a problem that resonates with the person at a specific organization. [06:12] Learn the two things you should know before establishing your growth engine. [08:07] What is the main distinction between Product-Market Fit and Product-User Fit? [11:23] Do you think your business is a Product-User Fit company?  [27:11] In developing a Channel Strategy, make sure to interact with your users so that they can use your product and find value in it! [30:08] Be aware of the two types of users you have as they will have an impact on your product. [31:58] Learn the steps that can help you start achieving your Product-User Fit! [34:32] Dig deeper into your product's problems and push a solution about it. [37:31] Listen to Jordan's advice for business owners to get clarity on their problem and achieve Product-User Fit in their company. [41:14] Pay close attention as Jordan Wood shares his top tip for a company considering "How do I achieve product-user Fit?" About Jordan Woods He works with technology companies of all sizes to create a long-term growth engine for their products, with a focus on B2B and prosumer (B2C2B) products. He previously led growth teams at FullStory, Cypress.io, and interviewing.io, where he was responsible for acquisition, activation, and revenue growth. Profile Jordan Woods on LinkedIn GoodGrowthCo

Is it necessary to measure the impact and success of a PLG strategy? If so, what are some of the top key metrics to concentrate on for your Product-Led motion?  Wes welcomes Claudiu Murariu, CEO and founder of InnerTrends, in today’s episode. He's here to provide insights and assist you in gaining new knowledge about the top product-led metrics you should track in your PLG business. If you're curious about what will happen next on this topic, sit back, relax, and listen to this podcast right now! Shownotes [05:16] Claudiu Murariu shares the company's common mistakes regarding what should be tracked! [06:02] Claudiu advises that you should know the number of qualified visitors coming to your website. [08:08]  Making an efficient sign-up intent is one of the acquisition metrics rules, as it piques the interest of qualified visitors in your product. [08:50] That ‘Promise’ is a hack that will significantly impact your company's metrics; stay tuned to know why! [11:27] Listen carefully as Claudiu Murariu explains how to track qualified visitors.  [13:00] Watch out for the company's common mistakes in activation and onboarding. [13:39] Onboarding refers to people who sign up for the first time, but according to Claudiu, it is a critical part of your marketing strategy. But why?! [15:27] The first thing to look for in tracking that onboarding motion is your visitor’s intention. [21:04] That North Star metric is what we need to hit, but we never target sign-ups to get there! [23:54] Watch out for the company's common mistakes regarding product engagement retention.  [28:19]  What are some of the most common revenue mistakes and metrics that should be tracked? [31:20]  Take note, as Claudiu Murariu provides some specific benchmarks to consider to grow your business. About Claudiu Murariu Claudiu Murariu is the CEO and Founder of Innertrends. He presents at conferences and events for products worldwide and has already had the privilege of doing so in Beijing, Hong Kong, Russia, Hungary, and Romania. He aims to keep setting higher standards for gaining data insights and promoting business growth. Profile Claudiu Murariu on LinkedIn InnerTrends on LinkedIn

There are numerous ways to grow your business as a startup, some of which you may be unaware of. Do you know that a Product market fit is one of the most critical components of success? In this episode, we are pleased to have Sean Ellis, the author of Hacking Growth. He's here to impart strategies and information we can apply to our businesses as he begins to share insights into how he expanded Andela in his capacity as Interim VP of Growth. If you're interested about what will happen next on this topic, sit back, unwind, and enjoy this podcast right now! Shownotes [03:15] Plans should be made at an entire company level! [13:00] When it comes to growth, marketing is all about what you do.  [13:48] Product market fit is probably the most critical component in success! [17:19] Sean Ellis says he is motivated to succeed by asking himself why the business is not expanding, what is not working, and how he would address those issues. [18:38] Sean Ellis says that it is essential to be very assertive while as a startup, but why? [22:21] Instead of being impatient at work, choose to use a patient approach to drive the critical changes! [23:35] What are these significant categories that Sean Ellis is referring to? Follow along to find out! [33:54] You can't be great at everything, so choose where you want to excel. [37:23] Pay close attention as Sean Ellis elaborates on a mechanism that you must create to make changes in your business. [41:00] Everything must be focused on the opportunity's cost-effectiveness! [43:28] You need to budget time, resources and try new things for your business. [45:55] Transparency within a company is essential! About Sean Ellis He focuses on his area of expertise, helping companies develop their early growth cycle. With each business he works with, Sean embeds full-time with the founding team to build a growth flywheel based on a deep understanding of the company's unique product/market fit. Resources: If your company has recently attained product/market fit and you'd like to discuss working together to develop your initial growth cycle, you may contact Sean at the links below! Sean Ellis on LinkedIn Sean Ellis on Instagram  Sean Ellis website Hacking Growth Andela

Even though PLG is widely known in the SaaS industry, only 25% of businesses use it. The question is, why are so few firms in the SaaS industry utilizing PLG?  A better support experience can be a crucial driver of success for PLG-focused businesses. In today's podcast, Wes Bush welcomes Joe Andrews, Chief Marketing Officer of SupportLogic, to share knowledge about the most critical component in PLG that you are missing. You can sit along and listen to this podcast to dig deeper into the role of support experience in PLG with Joe Andrews. Shownotes [02:31] PLG depends on offering a proactive service experience. [05:47] Investing in that support experience is one key lever to make that transition grow faster! [07:03] Learn step one that most companies are not doing today on how to deliver proactive support from their customers. [08:08] Are you a business considering moving to a PLG model? [13:00] Engage before you monetize! [18:22] Why is Joe Andrews saying that AI is an effective technology tool for quickly improving customer service throughout the customer journey? [22:08] Does it differ if we only use traditional overreactive support for customer input? [29:28] Noncustomers are an essential constituent for gaining experiences, so treat them as if they are customers! [30:15] In the PLG model, you must give full support to maximize customer retention and growth. [32:08] How can we unlock the insights from the customer support experience via customer signals? About Joe Andrews Joe is a marketing executive with many abilities and practical experience at significant organizations and high-growth new firms. He focuses on B2B with a wide range of buyer roles and industry segment coverage. Joe Andrews also has expertise in team development, market research, messaging and positioning, pricing and packaging, PR and analyst relations, sales enablement, and customer marketing.  About SupportLogic SupportLogic integrates with your existing systems by releasing customer insights locked away in your CRM and offering practical suggestions that can be implemented throughout your entire company (support, product, engineering, sales, and customer success) to enhance the customer experience. Profile: Joe Andrews on LinkedIn SupportLogic

Do you know that a marketing tactic based on the community's influence is increasingly serving as the driving force behind business and product success? Wes warmly welcomes Guillaume Moubeche, founder and CEO of lempire. His firm creates the finest products in the world and supports business owners all over the world in building profitable and successful enterprises.  In today's episode, we'll dig into what benefits can community-led development give to your product-led business. Head to this podcast right now! Shownotes [01:06] Why is Guillaume Moubeche passionate about the connection between the led-growth and product-led growth? [06:25] Make a product sample for the community. [06:56] Putting the results on display gives customers a clear, practical way to interact with your product. [07:51] Bring the spotlight to your community! [09:36] Who are these brand-new users, the lurkers and the power users, Guillaume Moubeche is talking about? [14:55] Did Guillaume Moubeche expand his business due to the product or the number of people he was garnering? [17:16] What methods did Guillaume Moubeche use to garner people for his community? [23:09] Which key determinants of productled growth influence community-led growth? [27:23] Try to put less weight on what you are trying to accomplish with your product. [30:11] Guillaume Moubeche shows how he manages the lack of product knowledge or underdeveloped skill sets in his working force. [37:45] Put effort into your community, invest in it, be consistent, and reward people for using your product. [41:50] Pay attention to Guillaume Moubeche's big reasons why his community platform is essential. About Guillaume Moubeche In the previous four years, he co-founded two businesses: one that he built up to $600,000 in recurring revenue before selling, and the other, which he is now working on and has a $10M+ ARR, is now worth more than $150M.  Guillaume started in 2018 with no real networks and little to no knowledge of technology or digital goods. He studied and experimented for years since entrepreneurship just appealed to him. He decided to share their firm's strategies to attain such significant success after experiencing many failures and achievements to aid more individuals in doing the same. Profile Guillaume Moubeche on LinkedIn Guillaume Moubeche on Twitter lempire lemlist Family

We frequently hear expertise and insights about growing your product-led businesses in the global market. But what about tackling a different view of the discussion that will blow your mind?  In today's podcast, Wes Bush is here to discuss a different approach of ideas and insights about how to be successful in building an unsuccessful launch of a product-led growth motion! You read that right!  Are you beginning to wonder what will happen next in this conversation? Then take a seat, unwind, and start listening to this podcast immediately! Shownotes  [01:11] Do it alone! [01:50] Make a free trial of your unfinished product and launch it with high sales goals on day one. [02:23] Don't create a team to work on your product-led growth plan. [02:40] Never train your staff on any subject involving your product. [03:16] Assume you know it all. [03:33] Keep your business's reasons for making this shift a secret. [03:53] Don't prioritize early initiatives well. [04:32] Avoid following any framework or anyone so that you can spend more time simply making mistakes for people. [04:46] Don't create the strategy as a leadership group. [05:27] Focus on large-scale revolutions! [05:38] Do not perform good optimizations because most product models were perfect at launch. [05:56] Make sure you don't measure the user's success. [06:17] Concentrate on various user and ideal consumer kinds. Profile ProductLed Podcast Wes Bush on LinkedIn Wes Bush on Twitter ProductLed Community