The Dental CEO Podcast

Dr. Aditi Agarwal, a general dentist and founder of Practice By Numbers, dives into how automation and AI can transform dental practices. She highlights how these technologies eliminate grueling tasks like insurance verification and scheduling, allowing teams to focus on patient care. Aditi discusses implementing AI for better decision-making and training, creating a smoother patient journey from scheduling to payments. The conversation also emphasizes reimagining staff roles to reduce burnout and enhance workplace satisfaction, urging dentists to lead with a CEO mindset.

Explore how to revolutionize the patient experience in dental practices. From innovative lobby designs and cozy amenities to high-tech diagnostics, every detail matters. Discover tactics for minimizing discomfort during procedures and enhancing post-treatment care. Learn the importance of frictionless communication and personalized touches in building trust. Daily audits and team professionalism play a crucial role in maintaining exceptional standards. An unforgettable patient experience not only boosts referrals but also elevates overall satisfaction and fulfillment.

Leadership looks different for female dentists—and it often comes with unfair labels, blurred boundaries, and added pressure at home and in the practice. In this episode, Scott Leune sits down with Curve Dental President Jana Macon to discuss the real challenges women navigate in leadership and how they can set healthier boundaries, communicate clearly, build a strong results-driven culture, while reducing unnecessary demands on their time and energy and protecting their well-being.

Real estate is one of the highest-stakes—and most overlooked—financial decisions in dentistry, and in this episode Scott sits down with Colin Carr, CEO of CARR, to reveal how lease renewals, poorly negotiated terms, missed concessions, and uninformed decisions routinely cost dentists hundreds of thousands of dollars over their careers. From TI allowances and free rent to assignability clauses, tax strategy, and the true wealth-building potential of owning your building, this conversation breaks down the strategies every dentist needs but almost no one is taught. Whether you're planning a startup, buying a practice, or approaching a renewal, this episode will reshape how you think about real estate and protect the future of your practice.

In this episode of The Dental CEO Podcast, Scott Leune sits down with Kevin Tallman, CEO of Mango Voice, to discuss how AI-powered phone systems are transforming dental practices. Drawing on data from more than 12,000 practices, they reveal how much revenue is lost through missed calls and how AI receptionists are already improving patient interactions and operational efficiency. This concise, insight-packed conversation shows dentists exactly where phone technology is headed and how to prepare for the changes ahead.

In this episode, Scott Leune and Dr. Christian Coachman break down how to use technology, storytelling, and a differentiated “Apple Store” patient experience to dramatically increase case acceptance. Learn how mastering planning, guided execution, and emotional dentistry can elevate your reputation, attract better cases, and transform your career.

Morgan Hamm, a partner at EAG Dental Advisors, shares his expertise in bookkeeping and financial advising for private dental practices. The discussion revolves around the importance of clean financials for controlling overhead and increasing profit. They delve into common pitfalls in dental accounting, the significance of solid benchmarks, and how to tackle issues in collections. Morgan emphasizes improving practice management through effective leadership and strategic financial practices, guiding dentists toward greater profitability and less stress.

In this episode of The Dental CEO Podcast, Dr. Scott Leune talks with Jesse Israel — keynote speaker, mindfulness teacher, and founder of The Big Quiet — about how leaders can cut through the constant noise of modern life to regain clarity, purpose, and control. Jesse shares his “Four S’s” framework—Stillness, Solo Time, Slow Technology, and Saying No Thank You—to help reduce stress, sharpen focus, and create space for what truly matters. Tune in to learn how to quiet the chaos, lead with intention, and tap into your unique zone of genius both in business and in life.

In this engaging discussion, Robert Anthony, a below-the-knee amputee, elite athlete, and entrepreneur, shares his incredible journey of resilience and reinvention. He reflects on how early life challenges shaped his mindset and the importance of leading with love and compassion. Robert emphasizes the significance of decisive action and daily consistency in achieving goals. He also tackles the pitfalls of instant gratification in younger generations, advocating for hard work and authenticity. His insights inspire listeners to embrace their own setbacks as opportunities for growth.

Discover the key strategies for efficient dental practice staffing, from startup to maturity. Learn how to balance roles in the front and back office, and find the ideal staffing ratios for operations. Explore the benefits of virtual assistants to optimize overhead and avoid overstaffing. Delve into when to hire hygienists, the importance of scheduling, and how to manage overlapping schedules with multiple doctors. Gain actionable insights to maximize your practice's potential and keep your team aligned.