Amazon has launched online sales for Hyundai vehicles, marking a significant shift in automotive retail. Meanwhile, used car demand remains robust as buyers lean towards prime auto loans for pre-owned vehicles. Wholesale prices for used cars are up year-over-year, sparking interest among dealerships. Dealer reputations are improving online, yet customer complaints persist. Additionally, CDK Global is countering Tekion's anti-trust lawsuit, igniting discussions about competition in the industry.

Discover the shifting landscapes of the auto market as dealerships navigate a complex mix of supply and demand. Learn how some manufacturers, like Toyota, grapple with tight inventory while others face an excess. The discussion delves into the implications of dwindling lease returns on used car prices, revealing changing consumer behaviors. These hard-hitting realities could shape dealership strategies leading into 2025, highlighting the necessity for sharp inventory management.

David Donaldson, SVP at DLRdmv, discusses the challenges of managing out-of-state car sales and the innovative technologies assisting dealerships. He highlights the complexities of title and registration processes exacerbated by DMV regulations. Hear about the infamous 'Montana loophole' and how it affects fees and customer satisfaction. Donaldson also covers the transformative role of AI in dealership operations and the essential function of lenders in improving vehicle titling efficiency for better dealer and customer relationships.

Nathanael Greklek, Corporate Brand Director at Mohawk Auto Group, is a mastermind behind viral dealership videos. He shares his innovative strategies that have caught the attention of industry giants like General Motors. The discussion reveals how TikTok can be creatively used in dealerships, inspired by popular TV shows, and highlights the balancing act of gaining attention while driving sales. Nathanael also emphasizes the importance of community engagement and measuring content effectiveness to build lasting brand loyalty.

Join Alex Lawrence, CEO of EV Auto, specializing in electric vehicles, and Ross Tinkham, VP at Podium, as they delve into the exciting intersection of AI and car sales. Discover how AI is reshaping customer interactions, enhancing the sales process, and creating unique experiences in dealerships. Learn about the profitability of remote EV services and the challenges of navigating the electric vehicle market. They explore the balance between advanced technology and personal touch in automotive retail, hinting at the future of a more automated yet human-centered industry.

Leasing is on the rise, strengthening captive lenders but casting a shadow with negative equity and delinquency concerns. A universal EV charging framework is set for 2025, promising to enhance the EV landscape. Meanwhile, hybrids are proving their reliability, closely matching gas-powered vehicles and driving impressive market growth. The trade-in process faces hurdles, particularly for dealers dealing with negative equity. The evolution of auto financing and vehicle dynamics highlights an exciting time in the industry!

Dive into the booming world of used electric vehicles and discover exciting profit opportunities for dealerships. Experts share strategies for navigating consumer demands, highlighting the importance of effective inventory management and education on battery health. Additionally, learn about tax credits and manufacturer price cuts that can enhance profits. The future looks bright for those ready to adapt and capitalize on this evolving market!

In this conversation with John Temerian, CEO of CURATED, a Miami boutique dealership for rare supercars, he shares his journey from nightclub promoter to luxury car expert. He reveals the challenges of the supercar rental market versus ownership, discusses the growing interest from younger, affluent buyers, and emphasizes the importance of storytelling in sales. John also dives into the intricate art of building relationships with high-net-worth clients and how location shapes the luxury car culture in Miami.

Angela Zepeda, the Global Head of Marketing for X and former CMO of Hyundai, discusses her transformative journey in redefining brand narratives. She reflects on Hyundai’s shift towards EV innovation and its impact on consumer trust, especially through strategies like the 100,000-mile warranty. Zepeda shares insights on the challenges of transitioning to a digital platform, emphasizing the importance of authenticity and responsive marketing in today’s landscape. She also explores how local dealers can effectively harness social media to engage customers.

The podcast dives into the booming SUV market and how new vehicle sales are on the rise. It discusses the heating merger and acquisition landscape for dealerships, despite a dip in profitability. Attention turns to Nissan, with insiders warning the company has a mere 12 to 14 months to turn things around. Finally, there's buzz around Ram's upcoming midsize pickup, hinting at exciting design plans and its potential impact on the market. It's a whirlwind of auto industry insights!