Car Dealership Guy Podcast cover image

Car Dealership Guy Podcast

Latest episodes

undefined
8 snips
Nov 28, 2024 • 37min

#140 From Gut Instinct to Data Insights: How Modern Dealerships Are Transforming Car Shopping | Aharon Horwitz & Brad Title

Aharon Horwitz, Founder & CEO of Fullpath, and Brad Title, Founder & CEO of Gubagoo, dive into how modern dealerships are revolutionizing the car shopping experience through data and AI. They discuss the ongoing transformation in dealership technology since early 2024, emphasizing the importance of consumer data and seamless integration for personalized marketing. The duo predicts significant advancements by 2025, highlighting collaborative efforts to overcome challenges in data management and enhance customer engagement, ultimately driving sales.
undefined
Nov 27, 2024 • 5min

Is Stellantis Facing Its Time of Reckoning? | CDG Market Pulse

Stellantis is facing significant operational challenges, leading to dealer dissatisfaction and critiques of failed pricing strategies. The impact of rising inventory on profitability is front and center, reflecting deep concerns within the dealer community. Changes in leadership and inventory management indicate a pivotal shift, prompting vital recommendations for better dealer relations. The discussion invites listener feedback on Stellantis' trajectory and future prospects, highlighting the complex landscape of the automotive industry.
undefined
Nov 26, 2024 • 52min

#139 How an “Old-School Car Dog” Wins With An Unlikely Mix: Tech & EQ | Dustin Collins, Vice President at Bill Kay Auto

Dustin Collins, Vice President at Bill Kay Auto, delves into the blend of technology and emotional intelligence that drives modern car sales. He shares insights on the pivotal traits of a successful service director and how the right focus can enhance dealership operations. Dustin emphasizes the significance of employee retention and innovative strategies for customer experience, including the power of video transparency. His journey from washing cars to leading a dealership illustrates the potential of experiential learning in the automotive industry.
undefined
Nov 24, 2024 • 27min

How Dealers Are Battling the Car Theft Epidemic | Industry Spotlight

Aaron Zeigler, President and CEO of Zeigler Automotive Group, and Melissa High, Vice President at LoJack by Solera, dive into the rising car theft crisis. They discuss innovative security solutions adopted by auto dealers, including advanced tracking technology that enhances vehicle recovery. The conversation highlights collaboration between dealerships and law enforcement, emphasizing new apps that streamline recovery processes. Aaron shares insights on lessons learned from other auto groups, tackling the sophisticated tactics of modern thieves in a rapidly evolving landscape.
undefined
Nov 21, 2024 • 1h 2min

#138 Navigating the Post-Election Landscape in Automotive: Trends, Risks and Impacts | Alan Haig, President of Haig Partners, Pt. 4

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Alan Haig, CEO of Haig Partners, where we discuss: how dealers can navigate the post-election landscape in the automotive business, Fords wild rise in recent months, the imapct on AI on dealership valuations, VW's fatal mistake rolling out the relaunched Scout brand, and much more.This episode of the Car Dealership Guy Podcast is brought to you by:OPENLANE - The world’s best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more at https://www.openlane.com/Impel - Impel enables automotive retailers, manufacturers, and online marketplaces to turn shoppers into buyers, and buyers into lifelong customers, with the auto industry's most advanced AI-powered Customer Lifecycle Management platform. Learn more @ https://impel.ai/Haig Partners - Haig provides expert advice based on extensive retail dealership buy-sell experience to lead a confidential and customized sale process helping dealership owners maximize the value of their life's work. Learn more @ https://haigpartners.com/Read the latest Haig Report: https://haigpartners.com/haig-report/Interested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereTopics:(00:00:00) - Intro(00:00:53) - Catching up with Alan(00:05:03) - How will the EV trend impact dealership valuations?(00:10:37) - An overview of the latest Haig report(00:18:47) - What areas of weakness are you seeing at dealerships?(00:22:43) - What are you getting calls for from buyers?(00:35:06) - How does Scout impact the industry?(00:43:34) - What’s driving deal-making velocity in this current market?(00:48:07) - Leveraging AI in dealership valuations(00:53:09) - What’s your outlook for 2025?(00:57:30) - Closing thoughtsCheck out Car Dealership Guy’s stuff:CDG News ➤ https://news.dealershipguy.com/CDG Jobs ➤ https://jobs.dealershipguy.com/CDG Recruiting ➤ https://www.cdgrecruiting.com/My Socials:X ➤ https://www.twitter.com/GuyDealershipInstagram ➤ https://www.instagram.com/cardealershipguy/TikTok ➤ https://www.tiktok.com/@guydealershipLinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/Threads ➤ https://www.threads.net/@cardealershipguyFacebook ➤ https://www.facebook.com/profile.php?id=100077402857683Everything else ➤ dealershipguy.comThis podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
undefined
Nov 19, 2024 • 35min

#137 How AI Is Sneaking Into Car Dealerships—And Shaping the Business | Leigh Ann Conver, Sr. Director of CDK Data Services

Leigh Ann Conver, Senior Director of CDK Data Services, dives into the transformative impact of AI in car dealerships. She discusses how AI subtly integrates into everyday operations, revealing top trends for 2024. Conver highlights the benefits of tools like chatbots and predictive services, which improve sales and customer relations. Notably, she addresses the surprising gap in AI awareness among dealers, urging them to recognize and utilize AI for enhanced competitiveness and operational efficiency.
undefined
Nov 17, 2024 • 38min

How 2024 Innovations Are Solving Vehicle Shipping Issues | Industry Spotlight

Welcome to Industry Spotlight, a new show on the Car Dealership Guy Podcast hosted by Sam D'Arc. In each episode, Sam highlights the most compelling dealerships and innovative companies in automotive, diving into key trends, best practices, and insights from those shaping the future of automotive retail.Today, Sam sits down with Royce Neubauer, CEO of Auto Hauler Exchange, and Denton Gupton, Used Car Director at Jim Ellis Volvo Cars Mall of Georgia, to discuss the game-changing solutions redefining vehicle shipping challenges in 2024.This episode of the Car Dealership Guy Podcast is brought to you by Auto Hauler Exchange.Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://hubs.ly/Q02NJdZ80Interested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereTopics:(00:00:00) - Intro(00:02:47) - Denton’s career and background(00:04:48) - What is your biggest source of used cars?(00:06:50) - What problem led you to Auto Hauler Exchange?(00:11:43) - Introducing Royce(00:16:56) - What does a typical vehicle shipment look like?(00:24:13) - How do you make a profit?(00:27:37) - Why hasn’t anyone else done this before?(00:31:40) - What has been the ROI on using this service?(00:33:43) - How do you respond to skepticism?(00:35:59) - What are the strangest things you’ve shipped?Check out Car Dealership Guy’s stuff:CDG News ➤ https://news.dealershipguy.com/CDG Jobs ➤ https://jobs.dealershipguy.com/CDG Recruiting ➤ https://www.cdgrecruiting.com/My Socials:X ➤ https://www.twitter.com/GuyDealershipInstagram ➤ https://www.instagram.com/cardealershipguy/TikTok ➤ https://www.tiktok.com/@guydealershipLinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/Threads ➤ https://www.threads.net/@cardealershipguyFacebook ➤ https://www.facebook.com/profile.php?id=100077402857683Everything else ➤ dealershipguy.comThis podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
undefined
Nov 14, 2024 • 50min

#136 How a Former Mortician Cracked Dealers' #1 Profitability Issue | Peter Duffy Jr., CEO of Dealer Image Pro

Peter Duffy Jr., CEO of Dealer Image Pro, shares his fascinating transition from mortician to automotive photographer. He reveals how high-quality visuals can boost dealer profitability and enhance customer engagement. The conversation delves into effective merchandising strategies, the crucial role of innovative technology, and the shift toward integrating virtual reality in car sales. Duffy emphasizes the importance of a strong online presence and timely content to meet evolving consumer expectations in the competitive dealership landscape.
undefined
Nov 12, 2024 • 1h 14min

#135 Taking a 100-Year-Old Dealer Group to New Heights—Risks, Challenges, and Future Vision | Liza Borches, CEO of Carter Myers Automotive

Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Liza Borches, CEO of Carter Myers Automotive. We dive into the bold risks that have shaped her century-old dealership group, her innovative approach to empowering employees with partial ownership, her biggest wins, regrets, and much more.This episode of the Car Dealership Guy Podcast is brought to you by:Impel - Impel enables automotive retailers, manufacturers, and online marketplaces to turn shoppers into buyers, and buyers into lifelong customers, with the auto industry's most advanced AI-powered Customer Lifecycle Management platform. Learn more @ https://impel.ai/Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://news.dealershipguy.com/Interested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereTopics:(00:00:00) - Intro(00:02:56) - Liza’s background and career(00:13:03) - How have you changed operating principles?(00:16:31) - Offering equity to GMs(00:21:00) - What is your ESOP comprised of?(00:22:49) - What has your growth trajectory looked like?(00:28:22) - What mistakes have you made along the way?(00:33:20) - What are the core competencies at your stores?(00:35:32) - centralized vs. decentralized(00:39:29) - How are you future-proofing your business?(00:49:24) - Is the OEM the friend of the dealer?(00:52:53) - What is top of mind for you these days?(00:59:17) - How do you stay educated in the industry?(01:06:10) - What’s your outlook for the industry?(01:12:44) - Closing thoughtsCheck out Car Dealership Guy’s stuff:CDG News ➤ https://news.dealershipguy.com/CDG Jobs ➤ https://jobs.dealershipguy.com/CDG Recruiting ➤ https://www.cdgrecruiting.com/My Socials:X ➤ https://www.twitter.com/GuyDealershipInstagram ➤ https://www.instagram.com/cardealershipguy/TikTok ➤ https://www.tiktok.com/@guydealershipLinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/Threads ➤ https://www.threads.net/@cardealershipguyFacebook ➤ https://www.facebook.com/profile.php?id=100077402857683Everything else ➤ dealershipguy.comThis podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
undefined
Nov 7, 2024 • 31min

#134 How 28 Seconds Is Quietly Transforming Dealership Profits | Jim Roche, CEO of WarrCloud

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jim Roche, Founder & CEO of WarrCloud, where we discuss: How 28 seconds is quietly transforming dealership profits, why EVs are going to transform service centers, exposing $140K of hidden dealership revenue and much more.This episode of the Car Dealership Guy Podcast is brought to you by:Ikon Technologies – Ikon Technologies was founded by dealers, for dealers, to solve the daily challenges your dealership faces. Our no-cost Lot Management Platform, with Find the Car, Find the Keys™ technology, makes finding inventory easy, while our patented Smart Marketing platform and Dealer-branded Connect app drives customer loyalty and drive revenue growth back to your dealership. Schedule a demo today to see how Ikon Technologies can help drive your dealership’s success by visiting https://hubs.la/Q02WVYbV0 Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at https://jobs.dealershipguy.com/WarrCloud - Make every warranty claim automatic by transforming how claims are processed to make everything easier and get paid faster. Learn more @ https://warrcloud.com/Interested in advertising with Car Dealership Guy? Drop us a line hereInterested in being considered as a guest on the podcast? Add your name hereTopics:(00:00:00) - Intro(00:01:32) - Jim’s background and career(00:04:46) - The state of the dealership(00:12:16) - What’s driving the rise in warranty work?(0:17:38) - Are we moving into a world where the entry-level vehicle disappears?(00:20:44) - How are dealers generating recall work?(00:24:07) - Where are opportunities to implement new technologies for dealerships?(00:26:31) - Warrcloud’s recent capital raise & product roadmapCheck out Car Dealership Guy’s stuff:CDG News ➤ https://news.dealershipguy.com/CDG Jobs ➤ https://jobs.dealershipguy.com/CDG Recruiting ➤ https://www.cdgrecruiting.com/My Socials:X ➤ https://www.twitter.com/GuyDealershipInstagram ➤ https://www.instagram.com/cardealershipguy/TikTok ➤ https://www.tiktok.com/@guydealershipLinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/Threads ➤ https://www.threads.net/@cardealershipguyFacebook ➤ https://www.facebook.com/profile.php?id=100077402857683Everything else ➤ dealershipguy.comThis podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode