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Curious Minds at Work

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Jul 1, 2018 • 34min

CM 108: Leonard Mlodinow on Unleashing Our Creative Thinking

In times of rapid change, people who can think creatively are invaluable. Leonard Mlodinow, author of the book, Elastic: Flexible Thinking in a Time of Change, calls this type of thinking elastic. It is a bottom up approach that unleashes new ideas, and he believes anyone can employ it, since it is innate to us. Leonard’s previous books include Subliminal (winner of the PEN/E.O. Wilson Literary Science Writing Award), The Drunkard’s Walk (a New York Times Notable Book) and The Grand Design with Stephen Hawking. He’s also written for the TV Series, Star Trek: The Next Generation. During our conversation he shares more about what elastic thinking is, why we need to cultivate it, and concrete ways to do just that. In this interview we discuss: Elastic thinking as a way of making new or breaking already-established rules, as well as framing or reframing problems The fact that we need elastic thinking now more than ever in a world of rapid change How bottom up thinking serves as the basis for artificial intelligence and machine learning Why humans, with our 100 billion neurons, still outdo computers when it comes to elastic thinking How our point of view can preclude us from solving a problem, so that we constantly need to challenge our hidden assumptions, in order to see things differently Ways to broaden our thinking include asking about the least popular dish at a restaurant and then trying it, talking to people not normally in our social circles, questioning a strongly held belief, and thinking about times we made a mistake How giving our brains down time to make associations, generate ideas and relax our mental filters can improve our problem-solving abilities Episode Links @lmlodinow http://leonardmlodinow.com/ Encyclopedia Britannica Wikipedia Caltech Ellen Langer The Net and the Butterfly by Olivia Fox Cabane and Judah Pollack Natural neural networks Google translate Frankenstein by Mary Shelley Doolittle Raid If you enjoy the podcast, please rate and review it on iTunes - your ratings make all the difference. For automatic delivery of new episodes, be sure to subscribe. As always, thanks for listening!
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Jun 17, 2018 • 51min

CM 107: Adam Alter – Are We Addicted to Our Technology?

Tech addictions don’t just happen to certain kinds of people. Increasingly we’re finding they can happen to any of us. In today’s technology-rich world, many of us check our phones obsessively, binge watch television programs and pour over social media. Author and New York University Professor Adam Alter calls this behavioral addiction, an area of psychology he’s studied in relation to the irresistible games, apps and other software that compel us to play, watch, read, and respond. Adam is author of the book, Irresistible: The Rise of Addictive Technology and the Business of Keeping Us Hooked, and Associate Professor of Marketing at New York University’s Stern School of Business. He’s also author of the New York Times bestseller, Drunk Tank Pink: And Other Unexpected Forces that Shape How We Think, Feel, and Behave, and he’s written for the New York Times, the Washington Post, the New Yorker, Atlantic, WIRED, and Slate. In this interview we discuss: How advances in the fields of psychology and design have made our tech so much harder to resist The fact that most of us dramatically underestimate how much time we spend online and how little joy it often brings us How the presence of an iPhone on a table undermines our ability to connect The fact that our tech-rich work, travel and home environments actually set us up for addiction Why screen time poses a threat to children’s ability to learn empathy How addiction is a form of learning where a seemingly pleasurable activity becomes a learned behavior Important research on want vs like when it comes to addiction How tech designers take advantage of the destructive and addictive side of goal achievement How breaking goals into small steps helps us feel success daily, rather than failure until the larger goal is achieved Why the lack of natural break points in online articles and programming sets us up for addictive online behaviors How tech and online designers tap into our preoccupation with closing loops and completing tasks to hook us Why it is so important that we carve out daily time to put our tech away How we wouldn't give most people the ability to interrupt us, yet we continually give our tech that power Episode Links @adamleealter Adam Alter Kevin Holesh and Moment app Your Smartphone Reduces Your Brainpower, Even If It’s Just Sitting There by Robinson Meyer Technology Addiction - How Should It Be Treated? Lee Robins’ Studies of Heroin Use Among U.S. Vietnam Veterans James Olds Peter Milner Reward system Deep Work by Cal Newport Aryeh Routtenberg Kent Berridge Natasha Dow Schull Scott Adams on systems vs goals Benjamin Franklin and the to-do list Social comparison theory Zeigarnik Effect - Bluma Zeigarnik - cliffhanger The Sopranos The Italian Job Angry Birds by Rovio American Academy of Pediatrics If you enjoy the podcast, please rate and review it on iTunes - your ratings make all the difference. For automatic delivery of new episodes, be sure to subscribe. As always, thanks for listening!
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Jun 3, 2018 • 50min

CM 106: Daniel Cable on Happiness at Work

Unhappiness at work is at an all-time high. While some might blame bad attitudes or a lack of motivation, Daniel Cable offers another perspective. He believes that the routines of the modern workplace are simply out of step with how our brains are wired to explore and experiment. Daniel Cable is Professor of Organizational Behavior at London Business School and author of the book, Alive at Work: The Neuroscience of Helping Your People Love What They Do. He believes our biological urge to learn and discover is what’s needed in today’s fast-paced work world. He also thinks that the organizations that will most benefit from it are those willing to redesign how they operate. In this interview we discuss: How our brain’s urge to explore and discover is an asset in today’s workplaces The fact that most workplaces fail to tap into our innate abilities to innovate and problem solve The kinds of rewards organizations might gain for customers, workplace cultures, and the bottom line by tapping into what our seeking systems innately crave How our brain’s reward system is triggered when others take the time to understand our perspective and unique strengths How trying something new and novel also triggers our brain’s reward system Why it’s so important for us to see the impact of our work on others -- to understand our purpose How our seeking system is a feature and not the bug that Henry Ford believed it to be as he built scalable systems for repetitive work How fear in the workplace can create learned helplessness The fact that play is an important way for us to learn what we are capable of Why encouraging employees to bring their best selves to work significantly increases their long-term retention and engagement, while also increasing customer delight How team members problem solve more effectively when they share in advance when they have been at their best Why it’s so important that leaders be willing to learn from employee experimentation, since it may not always go as planned -- and that’s part of the learning process How servant or humble leadership works best in supporting employees’ desire to explore, discover, and innovate How the role of the leader is to get the most out of their people at work by providing resources, removing obstacles, modeling psychological safety and modeling a growth mindset How our perceived resistance to change flies in the face of our building flying machines and developing cures for diseases and so much more Episode Links @DanCable1 Dan Cable Dan-cable.com Jaak Panksepp Ventral striatum KPIs Martin Seligman Henry Ford Frederick Taylor In the Lab of Happy Rats video - Jaak Panksepp Mihaly Csikszentmihalyi How to Activate Your Best Self and What Happens When You Do by Dan Cable Wipro Harvard Kennedy School Let Your Workers Rebel by Francesca Gino William B. Swann Jeffrey T. Polzer Osteria Francescana and Massimo Bottura Creative Change by Jennifer Mueller KLM Royal Dutch Airlines and KLM Surprise and KLM’s ‘Adios Amigos’ Tweet Servant leadership The Power Paradox by Dacher Keltner Growth mindset and Carol Dweck If you enjoy the podcast, please rate and review it on iTunes - your ratings make all the difference. For automatic delivery of new episodes, be sure to subscribe. As always, thanks for listening!
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May 20, 2018 • 41min

CM 105: Tali Sharot On How To Change Someone’s Mind

Neuroscientist Tali Sharot discusses how to change minds without facts. She explores confirmation bias, seeking like-minded opinions, and how expertise influences belief acceptance. Starting with common ground can lead to successful persuasion by creating a sense of similarity and understanding others' perspectives.
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May 6, 2018 • 31min

CM 104: Janice Kaplan on Making Your Own Luck

We all know people who seem especially lucky or, in some cases, unlucky. Janice Kaplan wondered whether this was due to random chance or luck overlooked, so she co-authored the book, How Luck Happens: Using the Science of Luck to Transform Work, Love, and Life. In writing the book, she learned how we can tilt the scales in our favor, even in cases where the odds are long. Janice is the former editor in chief of Parade magazine and author of 13 popular books, including the New York Times bestseller, The Gratitude Diaries. In this interview we discuss: How there are aspects of luck within our control How a winning combination of talent, hard work, and knowing your goals can increase your luck How optimism and a belief in making our own luck makes good things happen Why an optimistic mindset ensures we will apply the effort it takes to make our own luck Why we need to toggle between focused and wide-ranging attention to see events as opportunities What it means to choose the statistic we want to be How we can put ourselves in a position where luck can find us The fact that our weak ties have a greater chance of helping us achieve our goals Why we may need to zig versus zag or try out a different lane to be successful How revisiting what we thought of as dead ends can help us see new possibilities Why goals and knowing what we want are paramount to making our own luck How lucky breaks can actually be small events that make a big difference if we know how to take full advantage of them Why it can be helpful to navigate life with a compass, rather than a map The key role curiosity plays in helping us do things differently in order to make a lucky moment out of something that does not seem that way at first   Episode Links Barnaby Marsh Martin Seligman Doug Rauch Lara Galinsky Mike Darnell American Idol Steven Strogatz Six degrees of separation Joi Ito If you enjoy the podcast, please rate and review it on iTunes - your ratings make all the difference. For automatic delivery of new episodes, be sure to subscribe. As always, thanks for listening!
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Apr 22, 2018 • 39min

CM 103: Daniel Coyle on How to Build Amazing Teams

How do we build remarkable teams, the kind that are more than the sum of their parts? Daniel Coyle answers that question in his latest book, The Culture Code: The Secrets of Highly Successful Groups. After talking to some of the greatest teams, such as the Navy Seals, IDEO, the San Antonio Spurs, and Pixar, Dan found a replicable pattern of three behaviors shared by these dynamic cultures. They each actively work to (1) Build Safety, (2) Share Vulnerability and (3) Establish Purpose. Dan shares how our teams can do this, too. Dan is also the author of The Talent Code, The Little Book of Talent, The Secret Race, and Hardball: A Season in the Projects. In this interview we discuss: Why certain groups add up to way more than the sum of their parts What kindergartners can teach us about group performance How status management undermines group performance How culture is something we do, not something we are Why culture is about moving together toward a common goal The three key skills of group performance - vulnerability, safety, and purpose How bad apples chip away at psychological safety and derail groups Why we need to be intolerant of brilliant jerks The outsized impact of warmth as a counter to negativity Key indicators of high-performing groups, like rapid speech, light physical touch, laughter, and high energy, which indicated safety and connection The incredible value of collective intelligence in groups as they share information, problem solve, and connect the dots Why belonging cues are so powerful for group performance How great coaches, like Gregg Popovich, exude curiosity and care for their teams The role emotional control can play in supporting team members How Navy Seals use the vulnerability loop to amplify team safety and boost performance How an after-action review - a discussion of what went right, what went wrong, and what will happen next time -- helps teams improve performance The value of warm candor - telling a hard truth but emphasizing connection - over brutal honesty Why cheesy catch phrases can be stronger indicators of group performance than we might think Why we should focus on the first five seconds when we interact with someone for the first time, especially when it comes to our energy level, eye contact, facial expressions, and engagement How asking our team members about one thing we should keep on doing and one thing we should stop doing can help us get better at what we do Episode Links Navy Seals IDEO San Antonio Spurs Gregg Popovich Pixar Peter Skillman Alexander Pentland Sociometer Collective intelligence The Captain Class by Sam Walker Draper Kauffman Gramercy Tavern Danny Meyer Laszlo Bock If you enjoy the podcast, please rate and review it on iTunes - your ratings make all the difference. For automatic delivery of new episodes, be sure to subscribe. As always, thanks for listening!
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Apr 8, 2018 • 39min

CM 102: Morten Hansen On Working Smarter

What sets top workplace performers apart? To answer this question, Morten Hansen, Professor at University of California, Berkeley, studied over 5,000 U.S. corporate employees for his book, Great at Work: How Top Performers Do Less, Work Better, and Achieve More. Through his research, he found that top performers engage in 7 key practices that explain 66 percent of the differences in their level of performance. Co-author with Jim Collins of the highly acclaimed book, Great by Choice, Morten is also the author of the book, Collaboration, and he has been ranked one of the most influential global management thinkers by Thinkers50. In this interview we discuss: Why working longer hours is not enough to achieve high levels of performance How seven work-smart practices can explain 66 percent of the differences between top performers and their peers Why we need to do less and then obsess to produce exceptional work How an obsession with sled dogs led one explorer to reach the South Pole before his highly competitive and well-resourced peer Why Jiro, the famous sushi maker, is one of the best examples of someone who does less and obsesses his way to a Michelin star The key question employees need to ask their bosses in order to do less and obsess: which of these projects is of the highest priority for achieving our goals? How a lack of prioritization can be the linchpin to doing less and obsessing over it to provide key value How a high school principal architected a work redesign that epitomizes what it means to start with delivering value and then determining goals The value of redesigning our work without spending more or adding staff Why our goals should emerge from the value we seek to deliver How focus on fewer work projects allows you to ask deeper questions and provide more value Why a focus on passion and purpose allows us to contribute more than passion alone The fact that the goal of collaboration is better performance, not better collaboration Why we need to avoid over collaborating and under collaborating and, instead, focus on disciplined collaboration to achieve our goals How small changes can help us achieve big results, especially when it comes to focusing more, saying no to some things, setting better priorities, and collaborating more strategically Episode Links Robert Falcon Scott Roald Amundsen Jiro Dreams of Sushi Psyched Up by Dan McGinn A Flipped School and Greg Green Hartman Goertz and Tangier Terminal Berkeley Executive Education Genevieve Guay Curious George If you enjoy the podcast, please rate and review it on iTunes - your ratings make all the difference. For automatic delivery of new episodes, be sure to subscribe. As always, thanks for listening!
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Mar 25, 2018 • 31min

CM 101: Idan Ravin on Rethinking Performance

Sometimes an outsider can offer a game-changing take on a tried-and-true process. When it comes to performance, that person is Idan Ravin, author of the bestselling book, The Hoops Whisperer: On the Courts and Inside the Heads of Basketball's Best Players. Over the course of his career, Idan has worked with athletes like Kobe Bryant, LeBron James, Kevin Durant, and Steph Curry. Though he never played for or coached a professional basketball team, his outsider status coupled with his passion for learning and performance science, have made him a one-of-a-kind teacher. In this interview we discuss: How some of the most impactful teachers can come from unexpected places How his outsider status and commitment to self-teaching made him the incredible teacher he is today Why teaching young people served him well in teaching professional basketball players The importance of seeing people for who they can be vs who they are not Why seeing what others never notice in performance is akin to the approach a plastic surgeon takes How high performing athletes can lose their love of the game and why Idan works so hard to recapture it Why he combines high intensity with sensory overload approaches to improve performance Why learning requires the comfort of safe spaces where we can make mistakes Why learning also requires the discomfort that comes with stretching ourselves to gain new skills The humility and modesty that comes with being vulnerable in our learning How rewiring our brains takes time, can be incremental, and is often far from linear Why he wants to redefine the word selfish to include reaching for something because you have earned it through self-reliance and responsibility Why the best teachers help us gain the skills we need and then support us in ways we express them Why he believes dreams are a luxury while faith is something you can control and act on The meaningful exchange that can take place when we teach and learn from those we teach The importance of taking action to achieve our goals How some of the most credentialed and strongly affiliated individuals can also be the least knowledgeable when it comes to learning and performance Episode Links Carmelo Anthony New York Knicks Nike commercial Peak by Anders Ericsson Adam Levine The Voice If you enjoy the podcast, please rate and review it on iTunes - your ratings make all the difference. For automatic delivery of new episodes, be sure to subscribe. As always, thanks for listening!
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Mar 11, 2018 • 33min

CM 100: Jeff Haden on How to Get Motivated

Many of us view motivation as the spark we need to achieve our goals. But Jeff Haden, author of The Motivation Myth: How High Achievers Really Set Themselves Up to Win, explains that it is actually the reverse. To feel motivated, we actually need to take action, that is, to complete at least one small task toward our goal. That is because accomplishing an initial task causes our brains to release dopamine, the reward and pleasure chemical. The good feeling we get when we do this can spur us on to accomplish more. And who better to talk about using motivation to achieve lots of goals than Jeff Haden, the most popular columnist for Inc.com and one of most widely followed influencers for LinkedIn. Jeff is also the author or co-author of 50 nonfiction books, and his work has also appeared in Time, Fast Company, Business Insider, and Entrepreneur. In this interview we discuss: Why motivation is not something you get but something you create How accomplishing tasks associated with your goal can create a virtuous flywheel of motivation, achievement, and happiness Why successful people set a goal and then forget it How focusing on big goals can overwhelm and even defeat us and what we should do instead When we focus on accomplishing the daily tasks associated with our larger goal, we maintain motivation and feel happier Why serial achievers are happier and experience less regret and why we should all aim to be them Why, for most of us, choosing that one thing we might want to do for 40 years is unrealistic Why we need pros rather than coaches to achieve new, challenging goals How pros can pave the way and prevent us from reinventing the wheel The fact that pros hold the key to our success as they have done the thing we most want to do To gain willpower, we need less willpower, provided we structure our environment in ways that reduce our options How maximizing our edge time can help us achieve more The fact that doing what others around us are doing will only get us what they have gotten -- we need to work harder and smarter to achieve something different How successful people work on big goals serially, rather than concurrently How paying attention to the details and making small changes can improve our performance Why the proud feelings you have in accomplishing hard things creates momentum to achieve more How taking productive, rather than relaxing, break can help you achieve What success means to Jeff -- and it has nothing to do with cars or houses or stuff Episode Links Venus Williams Jerry Seinfeld Tony Robbins Friday Night Lights Not Impossible by Mick Ebeling Choice architecture Jim Whitehurst and RedHat David Brailsford If you enjoy the podcast, please rate and review it on iTunes - your ratings make all the difference. For automatic delivery of new episodes, be sure to subscribe. As always, thanks for listening!
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Feb 25, 2018 • 32min

CM 099: Sean Young on the Science of Changing Your Life

What is the secret to changing our habits? Too often, we are led to believe that we need to study successful people and then use our willpower to act like they do. But UCLA Medical School Professor, Sean Young, reveals that this approach mainly leads to failure. Instead, Young and his colleagues point us to seven forces that succeed in creating lasting change. Sean is the author of the book, Stick with It: A Scientifically Proven Process for Changing Your Life - for Good. He is a Professor at UCLA Medical School, and Founder and Executive Director of the UCLA Center for Digital Behavior and the UC Institute for Prediction Technology. His work has been featured in the New York Times, the Washington Post, Science, and CNN. In this interview we discuss: Why we need to shift from self-blame to a thoughtful process for change How education alone is not enough to change behavior The ABCs of behavior -- automatic, burning, and common The seven tools Sean discusses to support behavior change - stepladders, community, important, easy, neurohacks, captivating, ingrained Just how powerful stepladders or very small steps can be in changing unwanted behaviors or habits The importance of creating the right-size steps to stay on track in reaching our goals How success with small steps increases our self-confidence to help us stick with it The fact that community -- the influence key others have on us -- can help us change behavior How purposefully structured online, peer-driven communities can help drive behavior change Why quick mental shortcuts or neurohacks can change our brains to help us change our behavior How taking action helps us see ourselves as someone who engages in the behavior we want to have Why it is important to pair the type of behavior with the right tool, like stepladders with common behaviors Why one of the most game-changing tools is making it easy to engage in behavior changes Episode Links seanyoungphd.com @seanyoungphd Michelle Segar, author of No Sweat Richard E. Petty Yo app If you enjoy the podcast, please rate and review it on iTunes - your ratings make all the difference. For automatic delivery of new episodes, be sure to subscribe. As always, thanks for listening!

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