
Smithink - helping accountants turn their practices into great businesses
We provide practical firm innovations, based on the decades we have spent as practicing accountants and business consultants. We know what works best, because we've done it. Smithink provides a wide variety of consulting services and educational events, tools and resources under the one roof. Now including a monthly podcast.
Latest episodes

Feb 21, 2024 • 34min
The Crunch
The podcast delves into benchmarking practices for accounting firms, emphasizing quality over quantity. Topics include financial benchmarks, productivity metrics, AI and automation in accounting, staffing challenges, industry trends, and pricing strategies for services.

6 snips
Jan 17, 2024 • 26min
How to be a financial storyteller
Learn how to be a proficient financial storyteller, extracting meaning from the numbers and helping clients understand their financial story. Explore the power of storytelling in financial advisory services, turning numbers into knowledge and addressing business weaknesses. Embrace storytelling and advisory plans to take on the challenge of growing practice revenue without increasing compliance work.

Dec 13, 2023 • 29min
How to be a greater leader
For an accounting firm to be successful there are a large number of systems, people and processes that need to be effectively lead and managed. This session will focus on what makes a great leader. We will also cover the 10 common mistakes managers make and how to overcome them.
PRESENTED BY: Mark Holton

Nov 21, 2023 • 47min
Navigating Success in Offshoring: A Comprehensive Blueprint
In an age where the boundaries of business are being redefined, offshoring emerges as a pivotal strategy for accounting firms to harness global talent and drive economic efficiency.
That said, the success in offshoring is not merely about transferring tasks overseas; it demands a meticulous approach, profound understanding, and nuanced organisation.
This webinar will share:
Key preparatory steps to ensure offshoring seamlessly integrates into your existing business model.
How to recognise and adapt to cultural, operational, and technological nuances inherent in offshoring.
Best practices for communication, training, and continuous improvement to ensure enduring success.
Real-world examples and interactive discussions, offering attendees actionable takeaways.
PRESENTED BY: Mark Holton, Smithink + Boobalan Madhavan, Founder and Director of AccSource
If you would like to contact Boobalan directly here are his details:
BOOBALAN MADHAVAN
Founder & Managing Director
M +61 40 672 7061
E boobalan@accsource.net
W www.accsource.net

Oct 18, 2023 • 30min
Leadership team performance reviews – getting the most from your key people
Clearly, the leaders of the firm have a huge influence over the success of the business whether it is growing the business, managing client relationships or managing the practice. Yet, all too often, unlike employed team members, performance reviews do not occur and performance targets are not set. This can result in the firm not optimising the contribution from these valuable leaders. This session will explore how firms can work to optimise the performance of their leaders.
Presented by: David Smith, Smithink

Sep 20, 2023 • 30min
Estate Planning and Management – what an opportunity!
As the baby boomers move to retirement and the hereafter we are going to see an enormous transfer of wealth to the following generations. Yet, family structures have become more complex so it is not a simple task to create appropriate plans. Often beneficiaries are not aligned with their goals. Estates can sometimes need to continue for many years after death.
Presented by: David Smith, Smithink

Aug 23, 2023 • 49min
Navigating the Future: Insights from Key Leaders in the Accounting Profession
Join us for a compelling panel discussion webinar featuring esteemed leaders in the accounting profession as they share their valuable insights and highlight essential practices they feel should be prioritised over the next 12 months. Gain exclusive access to expert perspectives and actionable recommendations to stay ahead in the evolving landscape of accounting.
PRESENTED BY:
Mark Holton + David Smith with David Francis, The Access Group; Petris Lapis, Artisan of Change; Matthew Feehan, Salt Financial and John Tsoulos, Global Business Camps + Indigo Financial

Jul 19, 2023 • 49min
Unleashing the Potential: Exploring How Technology Propels Accounting Advisory Business to New Heights
Join us for an exclusive webinar featuring an insightful interview with Maree Jones, Manager at McKinley Plowman who has leveraged technology alongside her team to help fuel the organisation’s thriving accounting advisory business! Discover the secrets behind their success and gain valuable tips for implementing technology-driven strategies in your own practice.
PRESENTED BY:
Mark Holton with Tom Bilton, Fathom and Maree Jones, McKinley Plowman

Jun 23, 2023 • 30min
Cross selling your services – ensuring clients are utilising more of your services
Every professional service firm acknowledges that there are extra services they provide that many of their clients need but do not use. This is particularly the case when someone else in the firm provides the other service. This session will explore how firms can unlock these extra opportunities and achieve effective cross selling in their business.
PRESENTED BY: David Smith

Jun 1, 2023 • 29min
Accounting industry trends and benchmarks
Measuring performance in an accounting firm is a critical task. This session will examine the recent Accountants Pulse Report 2022 that details the industry the challenge now is measuring how we compare to our peers. This session will review the latest industry trends and benchmarks and how they relate to the performance of your firm.
PRESENTED BY: Mark Holton, Smithink