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Episodes
Mentioned books

May 15, 2020 • 32min
19. Generational Interactions With Digital Co-Workers
Digital workers are being adopted in organizations across the globe, but how will employees respond to their new co-workers?
In this episode, Eric Maloney explores the impact of this new digital workforce on the various generations of employees from Gen-Z through Baby Boomers.
Here’s what we talked with Eric about:
* Each generation handles change and employee interactions differently from Gen-Z through Baby Boomers
* Digital workers can be the unifying factor across all generations
* Digital workers support additional security and governance to protect employees
* Leveraging digital workers as part of the team can solidify the outcome planning for the organization
To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe!
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained
Learn more about Digital Workers: Scaling Digital Workers

May 14, 2020 • 27min
18. The Digital Workforce Opportunity in Public Sector
The global pandemic is highlighting the need for a hybrid workforce consisting of both human and digital workers.
On this episode, Blue Prism’s Brad Hairston talks with Mark Howard, a leader in the public sector practice of the global advisory Alvarez & Marsal, who explains how government agencies at all levels are positioned to embrace the digital workforce opportunity.
Here’s what we talked with Mark about:
* The origins of the public sector’s entry into robotic process automation
* The maturity level of the public sector in the usage of digital workers to handle repetitive, business rule-driven, high volume business processes
* Great use cases that government agencies should consider automating with digital labor
* How public sector agencies at all levels (federal, state, municipal, higher ed) can take the first steps toward a digital workforce
* What’s especially exciting about helping the public sector make big strides in digital transformation
To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe!
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained
Learn more about RPA in the Public Sector

May 12, 2020 • 57min
17. RPA Support for National Emergency Response to COVID-19
A crisis happens. You need a taskforce immediately. But is your team ready and available? If not, you'll be left searching for the people and data you need to make effective decisions. RPA and the digital workforce can provide that surge capacity.
But what can the digital workforce handle? How can it assist during a crisis?
On this episode of Generation Digital Workforce, Dr. Dale Meyerrose, retired Major General of the US Air Force and now a partner at RIDGE-LANE Limited Partners, and Anna Twomey, Healthcare Solutions Advisor at Blue Prism, discuss the value digital workers can bring in a crisis.
Here's what we talked with Dale and Anna about:
* How RPA can change the way leaders look at the initial moments of a crisis response
* Examples of the healthcare assistance a digital workforce can provide during a crisis
* How RPA allows an organization to scale by taking on mundane tasks and events
* The role a digital workforce can play in a post-crisis-response audit.
To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, or Spotify, or here.
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained

May 5, 2020 • 33min
16. The Life or Death of Scalability and the Role of a New Digital Talent in Scalability
Scalability stopped being just a business buzzword when COVID-19 hit the scene.
Even the most sophisticated supply chains couldn’t keep pace with daily needs we used to take for granted – toilet paper, bleach wipes, Purell, meat. Unemployment claims overwhelmed government systems.
Blue Prism’s Innovation Center is dedicated to tackling trillion-dollar problems like these using ingenuity, imagination, and creativity.
On this episode of Generation Digital Workforce, we spoke with Chieng Moua, Vice President of Innovation at Blue Prism; Nick Rudy, Technical Innovation Manager at Blue Prism; and Meredith Clinton, Engagement Manager at Blue Prism about how “Digital Talent” can help address scaling challenges and do less with more with Digital Talent that’s “smart as a human and fast as a robot.”
Here's what we talked with Chieng, Nick, and Meredith about:
* Solving Trillion Dollar Problems with a new Digital Workforce* How did Digital Workers save 100,000 jobs during COVID-19? * Increase your ROI in Digital Transformation with a new workforce* How does a library of digital talent change the world?* RPA and Recruiting – when talent becomes digital.* What happens when COVID drives your digital transformation?
To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, Spotify, Google Play, or listen here.
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained

Apr 30, 2020 • 14min
15. Optimizing the Value of the Digital Workforce
Robotic Process Automation has become quite pervasive across many industries; however, many organizations have failed to make automation a fundamental part of the corporate strategy.
On this episode of the podcast, Blue Prism’s Brad Hairston talks with Michael Heric, the automation capability global leader for Bain & Company, who explains how companies can elevate their automation agenda and get significantly more value from the digital workforce.
Here’s what we talked with Michael about:
* What is the state of the union of the digital workforce in the market?
* How is the COVID-19 pandemic driving automation initiatives?
* What are some of the reasons that many companies have failed to scale their digital workforce?
* How many companies link automation via the digital workforce to their corporate transformation goals?
* How can organizations that have stalled out and are not effectively scaling their digital workforce get on the right track?
* How important is C-level sponsorship to the long-term success of the digital workforce?
* How do you make sure that companies who have invested in the digital workforce get the full value from it?
To ensure that you never miss an episode of Generation Digital Workforce, make sure to subscribe!
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained
Learn more about a digital workforce: A Guide to a Digital Workforce

Apr 29, 2020 • 15min
14. How the Pandemic is Highlighting the Need for Automation
The global pandemic is exposing operational risk and driving the need for more automation across all industries. On this episode, Blue Prism’s Brad Hairston talks with Jim Shand, a leader in the automation practice of the global advisory AlixPartners, who explains how companies are re-thinking their operating models post COVID-19.
Here’s what we talked with Jim about:
* How the pandemic is driving businesses, regardless of industry or shape/size, to re-think how work gets done going forward
* How the pandemic is bringing the “Future of Work,” enabled by the digital workforce, to reality
* Where most companies will begin digital transformation
* Foundational elements of the operating model that need to be addressed as companies begin to introduce digital labor into their workforce
* How and when companies can begin the digital workforce journey in the midst of this pandemic
To ensure that you never miss an episode of Generation Digital Workforce, make sure to subscribe!
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained

Apr 28, 2020 • 28min
13. Prove Your ROI: How to Avoid Pitfalls and Confusion with RPA
Everybody makes RPA sound easy and exciting, but many companies are struggling to prove its ROI.
Why is there a discrepancy between the buzz and the results? Why are some companies having great success while others start up and stall out? What are the pitfalls folks are missing? And how can we ensure success with RPA?
On this episode of Generation Digital Workforce, Dan Segura, US Enterprise Sales Director at Blue Prism, discusses how to avoid the pitfalls of RPA and get the results you need.
Here's what we talked with Dan about:
Confusion and clarity around terms in the RPA market
Why most customers aren't successful with RPA (and how they could be)
The pitfalls folks are missing in RPA development
What a digital worker can and can't do
How you can succeed with RPA by making the appropriate investment up front (without spending a lot on software)
To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, Spotify, Google Play, or listen here.
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained

Apr 24, 2020 • 32min
12. Why the Time is Now for the Digital Workforce in Insurance
Adoption of a digital workforce within insurance carriers has been inconsistent, with one carrier experiencing significant positive impact while other carriers are still dabbling with the concept.
On this episode, Blue Prism’s Michael Marchuk talks with Sanjay Kaniyar, a partner with McKinsey & Company, who explains how strategic thinking will lead this industry to see intelligent automation as a driver of real digital transformation.
Here’s what we talked with Sanjay about:
Why the insurance industry has been so inconsistent in adopting intelligent automation
What hinders the scaling of an automation platform within insurance carriers
The importance of positioning automation as a strategic enabler of transformation goals
Understanding the capabilities needed to successfully implement an enterprise-level automation program
To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, Spotify, Google Play, or listen here.
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained
Learn more about RPA and IA in Insurance

Apr 22, 2020 • 48min
11. “Look for the Helpers”: Stories of Innovation During the COVID-19 Pandemic
"Look for the helpers."
That's what Mr. Rogers of PBS fame said his mother told him to do during a crisis. In the spirit of Mr. Rogers, we went looking for the helpers who are on the digital frontlines during the COVID-19 crisis.
You know what we found? There's innovation happening all over the place right now.
On this episode of Generation Digital Workforce, host Lisa Hackbarth talks with Matt Juden-Bloomfield, Anna Twomey, LC Cook, Chieng Moua, and Martha Amram about stories of hope and innovation during a global pandemic.
Here's what we talked about:
Examples of how companies are using RPA and digital workers during the crisis (Matt)
How RPA can help organizations in times of crisis, focusing on the use cases of both the public and private health care sectors (Anna & LC)
How digital assistants can automate data capture from documents and thus release staff currently doing data entry to pursue a higher calling (Chieng & Martha)
To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, or Spotify, or here.
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained

Apr 16, 2020 • 36min
10. Why Digital Workers are Essential to Oil & Gas
The Oil & Gas Industry has been one of the late adopters of digital workforce technology. On this episode of the podcast, Blue Prism’s Brad Hairston talks with Sean Jump, a seasoned oil & gas advisor from Sia Partners, who explains why this industry is now poised to make a big move into the world of intelligent automation.
The podcast covers the following topics:
Why the oil & gas industry has been so slow to adopt robotic process automation
Why the timing is right for this industry to accelerate the effort of integrating digital labor into their workforce
What high value / innovative back office and front office use cases oil & gas companies should consider automating with digital labor
How and where oil & gas companies should begin their digital workforce journey
To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, Spotify, Google Play, or listen here.


