Transform NOW 12. Why the Time is Now for the Digital Workforce in Insurance
Adoption of a digital workforce within insurance carriers has been inconsistent, with one carrier experiencing significant positive impact while other carriers are still dabbling with the concept.
On this episode, Blue Prism’s Michael Marchuk talks with Sanjay Kaniyar, a partner with McKinsey & Company, who explains how strategic thinking will lead this industry to see intelligent automation as a driver of real digital transformation.
Here’s what we talked with Sanjay about:
- Why the insurance industry has been so inconsistent in adopting intelligent automation
- What hinders the scaling of an automation platform within insurance carriers
- The importance of positioning automation as a strategic enabler of transformation goals
- Understanding the capabilities needed to successfully implement an enterprise-level automation program
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Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained
Learn more about RPA and IA in Insurance