

Transform NOW
SSNC Blue Prism
Transform Now is brought to you by SS&C Blue Prism. Agentic Automation isn’t just the next step in automation—it’s the future of how work gets done. By enabling intelligent, autonomous agents to take action, adapt, and collaborate, organizations are unlocking new levels of productivity, growth, and customer delight. Join us as we explore how agentic automation is reshaping work for the better—for customers, employees, shareholders, and most importantly, you. To stay on top of the hottest topics in the world of agentic automation, subscribe now.
Episodes
Mentioned books

Oct 31, 2025 • 20min
428. Weekly Pulse Check on Automation & AI News
 In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. .News stories covered in this episode:.Yahoo Finance: Microsoft, OpenAI agree to new for-profit deal. Windows maker gets 27% stake. https://finance.yahoo.com/news/microsoft-openai-agree-to-new-for-profit-deal-windows-maker-gets-27-stake-142521183.html .Amazon to announce largest layoffs in company history, source says https://www.cnbc.com/2025/10/27/amazon-to-announce-sweeping-corporate-job-cuts-starting-tuesday.html .After rejecting Adobe’s $3B offer, Synthesia plans a new round with NVIDIA’s Jensen Huang https://techfundingnews.com/synthesia-rejects-adobe-3b-bid-gears-up-3b-funding-nvidia/ .Designing a Successful Agentic AI System https://hbr.org/2025/10/designing-a-successful-agentic-ai-system?utm_source=chatgpt.com .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe! 

Oct 30, 2025 • 52min
427. AI's Influence: Manipulation or Masterpiece?
 Jacob Ward, a seasoned journalist and author of The Loop, explores the intricate relationship between AI and human behavior. He discusses how AI can manipulate our decision-making processes, emphasizing the importance of corporate responsibility and ethical frameworks. Ward also warns about the dangers of addictive technology and the societal risks posed by normalizing gambling. Ultimately, he advocates for cognitive liberty and a proactive approach to reclaiming agency from predatory design. It's a thought-provoking conversation about the fine line between AI's benefits and its potential to exploit. 

Oct 24, 2025 • 33min
426. Weekly Pulse Check on Automation & AI News
 In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode:•	WhatsApp changes its terms to bar general-purpose chatbots from its platform https://techcrunch.com/2025/10/18/whatssapp-changes-its-terms-to-bar-general-purpose-chatbots-from-its-platform/ •	European small businesses rush into AI without basic digital tools, study shows https://www.reuters.com/business/european-small-businesses-rush-into-ai-without-basic-digital-tools-study-shows-2025-10-08  •	From Automation To Emotion: AI’s Real Impact On Advisor-Client Relationships https://wealthsolutionsreport.com/2025/10/21/from-automation-to-emotion-ais-real-impact-on-advisor-client-relationships/  •	Amazon hopes to replace 600,000 US workers with robots, according to leaked documents https://www.theverge.com/news/803257/amazon-robotics-automation-replace-600000-human-jobs •	OpenAI Launches “Project Mercury” to Train AI for Investment Banking Automation  https://iafrica.com/openai-launches-project-mercury-to-train-ai-for-investment-banking-automation/   Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe! 

Oct 23, 2025 • 26min
425. Automation with Purpose: How BCT Group is Redefining Pension Services
 In this episode, Brad Hairston talks with Clement Lo, CIO at BCT Group, one of the largest trust companies in Hong Kong. Clement was recently awarded the SS&C Blue Prism Leader of the Year Award, a high honor for an SS&C Blue Prism customer.  He explains what this award means to him and his team and the core principles they have followed to achieve so much success with their automation program..What we discussed with Clement:* All about BCT Group in Hong Kong* What the Leader of the Year Award from SS&C Blue Prism means to Clement* The key principles behind BCT’s RPA operating model  * Automation benefits realized* How automation enables true digital transformation in pension and fund administration and creates competitive advantage* What’s next for BCT’s automation journey* Advice to organizations just starting their automation journey* Leadership lessons learned from BCT’s automation journey.Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe! 

Oct 17, 2025 • 32min
424. Weekly Pulse Check on Automation & AI News
 In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. .News stories covered in this episode:EU rolls out $1.1 billion plan to ramp up AI in key industries amid sovereignty drive https://www.reuters.com/world/china/eu-rolls-out-11-billion-plan-ramp-up-ai-key-industries-amid-sovereignty-drive-2025-10-08/ .California becomes first state to regulate AI companion chatbots https://techcrunch.com/2025/10/13/california-becomes-first-state-to-regulate-ai-companion-chatbots/  .The emerging new job for humans AI just created https://www.fastcompany.com/91408440/why-every-company-needs-an-ai-automation-engineer-and-what-we-actually-do-ai-automation-engineer-hiring.The World’s First AI-Powered Minister Tests the Future of Government  https://time.com/7324934/albania-ai-minister-diella/ .The Robot in Your Kitchen https://time.com/7324233/figure-03-robot-humanoid-reveal/  .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe! 

Oct 15, 2025 • 37min
423. Reinventing Supply Chain Management: Where Humans and AI Co-Create Value
 Gaurav Karker, a supply chain leader at Capgemini with a focus on AI and sustainability, joins Chris White, founder of scmBLOX and expert in simulation for supply chains. They dive into how automation is reshaping supply chain management and explore the pivotal role of 'human-in-the-loop' frameworks. Gaurav outlines Capgemini’s innovative automation solutions while Chris discusses the advantages of agent-based strategic planning. Together, they highlight the emerging importance of digital twins and predict exciting advancements in supply chain automation. 

Oct 10, 2025 • 31min
422. Weekly Pulse Check on Automation & AI News
 In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode:•	OpenAI wraps $6.6 billion share sale at $500 billion valuation https://www.cnbc.com/2025/10/02/openai-share-sale-500-billion-valuation.html •	Meta will start mining AI chatbot conversations to target users with ads and content https://siliconangle.com/2025/10/01/meta-will-start-mining-ai-chatbot-conversations-target-users-ads-content/ •	Deloitte to pay money back to Albanese government after using AI in $440,000 report https://www.theguardian.com/australia-news/2025/oct/06/deloitte-to-pay-money-back-to-albanese-government-after-using-ai-in-440000-report •	Hollywood performers union condemns AI-generated 'actress' Tilly Norwood https://www.reuters.com/sustainability/sustainable-finance-reporting/hollywood-performers-union-condemns-ai-generated-actress-tilly-norwood-2025-10-01/ •	OpenAI really, really wants you to start your day with ChatGPT Pulse https://www.theverge.com/ai-artificial-intelligence/785881/openai-really-really-wants-you-to-start-your-day-with-chatgpt-pulse Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMXTo ensure that you never miss an episode of Transform NOW, be sure to subscribe! 

Oct 7, 2025 • 27min
421. Gen AI Meets Healthcare: Innovating for the Sake of Patients at Alberta Health Services
 In this discussion, Jesse Tutt, Program Director of Intelligent Automation at Alberta Health Services, shares insights into using Generative AI to enhance patient care and streamline operations. He reveals his journey from operations to analytics, emphasizing the measurable human impact of automation beyond just savings. Jesse discusses innovative applications of AI, like chatbots for patient interactions and LLMs for reducing unnecessary procedures. He also highlights the importance of prompt engineering and balancing innovation with compliance, urging a focus on strategic organizational change. 

Oct 3, 2025 • 28min
420. Weekly Pulse Check on Automation & AI News
 In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. .News stories covered in this episode:.Accenture plans on ‘exiting’ staff who can’t be reskilled on AI amid restructuring strategy https://www.cnbc.com/2025/09/26/accenture-plans-on-exiting-staff-who-cant-be-reskilled-on-ai.html .Google's new open protocol secures AI agent transactions - and 60 companies already support it https://www.zdnet.com/article/googles-new-open-protocol-secures-ai-agent-transactions-and-60-companies-already-support-it/ .OpenAI foresees millions of AI agents 'somewhere in the cloud' in just a few years — with human supervision https://www.msn.com/en-us/money/other/openai-foresees-millions-of-ai-agents-somewhere-in-the-cloud-in-just-a-few-years-with-human-supervision/ar-AA1ME7Zv?ocid=finance-verthp-feeds.With AI Agents, 'Memory' Raises Policy and Privacy Questions https://www.techpolicy.press/forget-me-forget-me-not-memories-and-ai-agents/ .Bloomberg reports: Foreigners Are Buying US Stocks at Record Pace Despite Trade War https://finance.yahoo.com/news/foreigners-buying-us-stocks-record-093000606.html .Visit us on our socials:🦾 Get started with SS&C Blue Prism: https://okt.to/JcMLdU🧑💻LinkedIn: https://okt.to/k8zIdp✖️Twitter: https://okt.to/fHyd9G🙋♀️Facebook: https://okt.to/Vyjfiz📸Instagram: https://okt.to/5nYvIf💭Blog: https://okt.to/QuGqVP🤩Case studies: https://okt.to/ft1AMX.To ensure that you never miss an episode of Transform NOW, be sure to subscribe! 

Sep 30, 2025 • 39min
419. Reshaping Healthcare With AI: Insights from Bain & Company
 Michael Brookshire and Satty Chandrashekhar, partners at Bain & Company, share fascinating insights on AI's transformation of healthcare. They discuss key adoption hotspots like diagnostics and documentation, and practical examples of AI enhancing clinical decision-making. The duo emphasizes the 'active patient' phenomenon, altering engagement strategies, and how governance structures address ethical concerns in AI use. They also explore innovative business models arising from AI and provide valuable questions for healthcare leaders to consider before launching initiatives. 


