Transform NOW

SSNC Blue Prism
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Apr 14, 2020 • 19min

9. Getting the Blueprint Right: Best Practices for RPA Process Requirements

When you're configuring your automation, you need a blueprint because a blueprint will tell you what you're building. Once you've decided which process you want to automate, you also need a process to follow. And when you create requirements for automated processes, you'll want to generate a requirements document for future reference.   So if the process is so important, what are the best practices for RPA process requirements?  On this episode of Generation Digital Workforce, Khatina Brunson, customer success manager at Blue Prism, discusses how companies can implement best practices for RPA processes.  Here's what we talked with Khatina about:   Preliminary steps to start the process  What makes a good requirements document for automation  How to capture the details (the level of detail is more intense than most people are used to)  What to avoid when building requirements   To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, or Spotify, or here.  Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑‍💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋‍♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j​ Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained
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Apr 7, 2020 • 31min

8. The Evolution of the Digital and Human Workforce

Robotic Process Automation (RPA) first became a business strategy nearly a decade ago. Industries have been slow to accept RPA, however, but the trend is now moving toward a blended workforce of digital and human workers.   Over the next decade or two, what will the evolution of human workers, digital workers, and careers look like?  On this episode of Generation Digital Workforce, we invited Benjamin Lingard, Partner at Reveal Group, which specializes in RPA and intelligence automation and is double platinum with Blue Prism. He discusses the future of how digital workers will interact with their human counterparts.    Here's what we talked with Benjamin about:   Trends that impact the deployment of the digital workforce inside companies  How the digital workforce delivers "real impact"  How the deployment of a digital workforce changes the human workforce  The evolution of career progression for both digital and human workers   To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, or Spotify, or here.  Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: ⁠https://bit.ly/3ByJorU⁠ 🧑‍💻LinkedIn: ⁠https://bit.ly/2GP5eKt⁠ 🐦Twitter: ⁠https://bit.ly/3JHBHUM⁠ 🙋‍♀️Facebook: ⁠https://bit.ly/3LHQC2L⁠ 📸Instagram: ⁠https://bit.ly/3TgQCYW⁠ 💭Blog: ⁠https://bit.ly/3WabzFk⁠ 🤩Case studies: ⁠https://bit.ly/3VSIj6j​⁠ Learn what RPA is and how it works: ⁠What is RPA? Robotic Process Automation Explained⁠ Learn what a digital workforce is and how it works: What is a Digital Workforce
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Apr 2, 2020 • 20min

7. Blockchain and RPA

Blockchain is a hot topic that has been swirling around in several industries, but what is it and what is its connection to intelligent automation? Is this all just about Bitcoin or Ethereum and digital currency or is there really a business benefit that can be realized with the help of RPA?  On this episode of Generation Digital Workforce, Michael Marchuk talks with Eric Maloney, Advisory Partner Solutions Director at Blue Prism about how Blockchain and RPA can support secure and unique ways for doing business.  Some of the topics we discussed include:   What is blockchain and how is it used?  What's special about blockchain compared to other transaction services?  What’s the connection/value of blockchain with RPA?  What is off-chain?   The link to Eric Maloney’s article on blockchain and automation that was mentioned in the episode can be found here: Digital Workers Have Nothing & Everything To Do With Blockchain  To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, Spotify, or Google Play. Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑‍💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋‍♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j​ Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained Learn what a digital workforce is and how it works: What is a Digital Workforce
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Mar 31, 2020 • 32min

6. Stages of RPA Adoption: Where Are You and Where Are You Going?

Going back to the cotton gin, there's been an evolution of work, an effort to make things more efficient. In recent years, that evolution has given us Robotic Process Automation (RPA). If your company has implemented RPA already, how do you know where you are in the automation process and where you could be going next?  On this episode of Generation Digital Workforce, Bart Peluso, Senior Vice President of Product Marketing at Blue Prism, discusses why companies need to automate and the stages of automation they typically experience.  Here's what we talked with Bart about:   Enterprise RPA  Where intelligent automation is today  Fully integrated digital workers  How companies can progress past stage one of automation   Resources mentioned in the podcast:   Bart’s LinkedIn profile   Bart's email address   Blue Prism Community   Blue Prism University       To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, or Spotify, or here.  Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑‍💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋‍♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j​ Learn what RPA is and how it works: https://bit.ly/Robotic-Process-Automation-Explained-RPA Learn what a digital workforce is and how it works: https://bit.ly/what-is-a-digital-workforce
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Mar 25, 2020 • 49min

5. Developing Digital Workforce Maturity in Your Organization

Some companies now employ hundreds or even thousands of digital workers. How can an organization that's just starting out with automation get to that point? What's the maturity curve for a company that wants to build a digital workforce?  We live in a world of high expectations and quick returns, but to transform the way that organizations do business with human laborers versus digital laborers takes time and thoughtful analysis.  On this episode of Generation Digital Workforce, Matt Parsons, Practice Director at Blue Prism, discusses the organizational maturity curve that happens when moving to a digital workforce.  Here's what we talked with Matt about:   Five factors of organizational maturity when developing a digital workforce  The barriers preventing faster adoption of a digital workforce  Real-world examples of what digital workers can do  Where to start when transforming a business' workforce  Hyper Automation: What it is, when it's prevalent, why it comes into play   To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, or Spotify, or here.  Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑‍💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋‍♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j​ Learn what RPA is and how it works: https://bit.ly/Robotic-Process-Automation-Explained-RPA Learn what a digital workforce is and how it works: https://bit.ly/what-is-a-digital-workforce
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Mar 23, 2020 • 13min

4. Building a Unified Workforce With Human and Digital Workers

Jon Walden and Michael Marchuk from Blue Prism discuss how an enterprise-grade digital workforce integrates with a human team to create a unified workforce to accomplish the goals of the organization. Rather than limiting the organization’s resource pool to just humans, the digital workforce opens up new possibilities for fulfilling the objectives of the business in a new way.    While there are misconceptions about the capabilities of a digital worker compared to a human worker, there are social aspects that need to be considered when managing a unified workforce. Assigning work along the entire process to the appropriate resource which may transition tasks between digital workers and human workers and artificial intelligence algorithms to support the most efficient, accurate, and socially responsible way of producing output for the business.  By leveraging the Blue Prism Robotic Operating Model (ROM), organizations are building a vision to distribute work across a wider base of digital workers with C-Level support. Because the impact of a unified workforce that leverages humans and digital workers that interoperate naturally with each other, the whole organization benefits when the digital workforce is hired as co-workers across every aspect of the business. Since the capabilities are nearly limitless, putting digital workers into a box will limit the benefits to the entire organization.  Here's what we talked with Jon about:   Sourcing options expanding from local (on-shore) and off-shore to now include “digital shore” using digital workers  Work should be assigned to the most effective resource which may be human or digital at each point of the process  Managing a unified workforce should include considerations of human and digital workers  It’s not about having robots replace workers but supporting the humans in a unified way applying the right resource to the right effort.   To ensure that you never miss an episode of Genera4tion Digital Workforce, subscribe on Apple Podcasts, Spotify, or Google Play.   Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑‍💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋‍♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j​ Learn what RPA is and how it works: https://bit.ly/Robotic-Process-Automation-Explained-RPA Learn more about digital workers: https://bit.ly/3Kz0Cu9
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Mar 17, 2020 • 41min

3. Artificial Intelligence 101: An Intro to All Things AI

AI is on the tip of everyone's tongue when they talk about the future of work … or the future of anything, really. But AI is such a vague term. It means different things to different people, and its meaning evolves over time.      Machine learning experts understand AI, but what about the rest of us. Is there an Introduction to AI course for normal people?     On this episode of Generation Digital Workforce, Ben Carr and Rusen Aktas, both research engineers at Blue Prism's AI Labs, join us to answer basic questions: What is AI? What are people doing with it today? What’s possible in the future?  Here's what we talked with Ben and Rusen about:  * What AI, machine learning, and deep learning really are...and aren't  * The problem of bias in AI  * The hype versus the reality of AI  * What companies could be doing with AI in 1, 3, 5, and 10 years  * Recommended resources for learning more about AI  Resources mentioned:   * Video: 3Blue1Brown - But what is a Neural Network? | Deep learning, chapter 1  * Artificial intelligence: The next digital frontier? - McKinsey   * www.coursera.com  * www.udemy.com  * www.udacity.com     To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe!  Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑‍💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋‍♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j​ Learn what RPA is and how it works: https://bit.ly/Robotic-Process-Automation-Explained-RPA Learn more about RPA and AI: https://bit.ly/43o37FG Learn more about Generative AI Use Cases: https://bit.ly/3rze61R Learn what Intelligent Automation is and how it works: https://bit.ly/Intelligent-Automation-Explained
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Mar 10, 2020 • 31min

2. What Is a COE, and Why Does Your Company Need One?

There's a misconception going around that automation equals job loss. That can be true, of course, but often, automation gives people the opportunity to skip the boring parts of their jobs and do what they signed up to do in the first place.      But what if your company has automated parts of your job and you still find yourself doing manual entry? Maybe you need a COE.     On this episode of Generation Digital Workforce, Matt Juden-Bloomfield, Head of RPA (Robotic Process Automation) at Blue Prism, discusses what a COE is and why your company might want one.     Here's what we talked with Matt about:  * What a COE, an RPA, and BAU are and why they matter in automated companies  * Why the Robotic Operating Model can help initialize your RPA COE  * How to define and build a COE team  * What Blue Prism's RPA team is working on right now  * Automating new business-as-usual tasks with individual owners  * How to package change in a way that gets people excited instead of afraid  To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe!  Visit us on our socials for more RPA and IA top tips and regular updates: ​​🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑‍💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋‍♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j​ Learn what RPA is and how it works: https://bit.ly/Robotic-Process-Automation-Explained-RPA
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Mar 5, 2020 • 33min

1. A Founding Father Speaks on the Future of the Intelligent Digital Workforce

Working between 2008 and 2015, a handful of innovators configured the robotic operating model to roll out the digital workforce at scale. On this episode of the podcast, we talked to one of those innovators about his predictions for what the digital workforce will look like in the next 24-36 months. Neil Wright, the pioneer and market leader in Robotic Process Automation, predicted: * Thousands of digital workers transcending all areas of enterprise organizations * More and more of those digital workers being leveraged on demand from the cloud * Much more intelligence . Here's what else we talked with Neil about: * What the digital workforce will take from the human workforce * How the line will blur between human and digital workers over time * The #1 thing hiring managers should be thinking about to prepare for growth of the digital workforce * The difference between a digital assistant and a digital workforce * The coolest thing a digital worker can do * And the brand-new human jobs that automation will create. To ensure that you never miss an episode of Transform NOW, be sure to subscribe! Visit us on our socials for more RPA and IA top tips and regular updates: ​​ 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑‍💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋‍♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j​ Learn what RPA is and how it works: https://bit.ly/Robotic-Process-Automation-Explained-RPA Learn what a digital workforce is and how it works: https://bit.ly/what-is-a-digital-workforce

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