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SSNC Blue Prism
Transform Now is brought to you by SS&C Blue Prism. Agentic Automation isn’t just the next step in automation—it’s the future of how work gets done. By enabling intelligent, autonomous agents to take action, adapt, and collaborate, organizations are unlocking new levels of productivity, growth, and customer delight. Join us as we explore how agentic automation is reshaping work for the better—for customers, employees, shareholders, and most importantly, you. To stay on top of the hottest topics in the world of agentic automation, subscribe now.
Episodes
Mentioned books

Jul 23, 2020 • 30min
39. The Transformation Imperative
On this episode, Blue Prism’s Brad Hairston talks with Art Barrios and Pete Koltis from Alvarez & Marsal’s Technology Services practice who explain why it is critical to embrace and accelerate the transformation agenda in the near-term.
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Here’s what we discussed with Art and Pete:
* The definition of the transformation imperative
* How the pandemic has changed the transformation landscape
* Why transformation is so hard for many companies
* The big picture that some companies are missing
* What companies should do now to accelerate their transformation plans
To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe!
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained

Jul 21, 2020 • 28min
38. Scale Faster by Leveraging Others' Dev Work Through Digital Exchange
Want to save $736,800 in development work? Here's how one company did it using Blue Prism's Digital Exchange (DX)...
They downloaded 921 assets from the DX. The typical DX asset will save about 8 hours of work (some save as much as 36 hours!).
8 hours x 921 assets = 7,368 hours of effort saved.
At $100 per hour for a citizen developer, that's $736,800 that this one company saved by using the DX instead of trying to DIY.
In this episode of Generation Digital Workforce, we talk with Paul Nerger and Andrew Campbell, Vice President and Senior Product Marketing Manager respectively of Blue Prism's DX. Paul and Andrew talked about how to scale faster by leveraging others' dev work through the Digital Exchange.
To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe!
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained

Jul 16, 2020 • 21min
37. The Culture Key for Digital Transformation
Sustainable digital transformation involves much more than a plan to implement new technology. Michael Marchuk talks with Rob Maguire, a partner at Baringa, about the need to support the employees during times of change, but also about how leadership affects the entire culture of the organization. This culture tone is set by the most senior management that influences not only the management team and the companies employees, but also the customers who interact with the people and digital workers within the organization.
Here’s what we talked with Rob about:
* Building a sustainable digital transformation culture
* The implications for leaders who are driving digital transformation
* Managing digital workers and human workers as part of the broader workforce team
* How to increase the success of a digital transformation program through positive workplace culture
To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe!
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained

Jul 16, 2020 • 20min
36. How Intelligent Automation in the Cloud Will Become the New Normal
While the global pandemic has accelerated interest in automation, it has also proven to accelerate interest in cloud-based automation.
On this episode, Blue Prism’s Brad Hairston talks with Purna Doddapaneni, the head of Bain & Company’s Automation Center of Excellence, who explains how companies are showing a strong openness to Intelligent Automation in the cloud and how this trend may not subside any time soon.
Here’s what we talked with Purna about:
* How the pandemic has made the cloud more “normal” for the enterprise
* The likelihood of companies backsliding to on-prem once the pandemic subsides
* The different ways cloud-based automation can be configured
* The primary reasons companies take interest in cloud-based automation
* How intelligent automation (RPA + intelligent skills) relates to the cloud
* Purna’s experience with building out SaaS offerings, specifically RPA as a service
* Market demand for digital workers sourced through a SaaS model
* How the private equity sector views the cloud
* The outlook for cloud-based consumption of digital workers and AI
To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe!
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained
Learn more about Cloud RPA: What is Cloud RPA?

Jul 14, 2020 • 8min
35. Answers to FAQs About RPA
On this eight-minute episode of Generation Digital Workforce, Danny Major, Chief Technology Officer at Blue Prism Cloud, answers frequently asked questions generated by our community of users.
Here are the questions Danny answered:
* What trends are we seeing within the modern workplace?
* What industries are we seeing adopt and embrace new types of technologies and new ways of working?
* What types of processes are organizations wishing to automate?
* Was there ever a year of the chatbot?
To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe!
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained

Jul 8, 2020 • 21min
34. Introducing Industrial Revolution 5.0
We are currently living in the era of Industrial Revolution 4.0 - the Age of Intelligence. However, all signs point to the fact that we’ve reached the precipice of Industrial Revolution 5.0 - Autonomous Automation.
On this episode, two members of Blue Prism’s Advisory Team, Brad Hairston and Eric Maloney, discuss the onset of Autonomous Automation and its implications for enterprise organizations and society at large.
Here’s what Brad discussed with Eric:
* Why it's important to bring forward a point of view on Industrial Revolution 5.0 at this time
* Do we call it “Industrial” or “Technological” revolution?
* A refresher on the four major industrial revolutions that have occurred to date
* Some commonalities across the industrial revolutions
* The overarching goal of all industrial revolutions
* An overview of Industrial Revolution 5.0 – the era of Autonomous Automation
* The current and future drivers for Autonomous Automation
* Where we go from here
To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe!
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained

Jul 1, 2020 • 29min
33. Addressing the Challenges With Business Process Outsourcing Using a Digital Workforce
Business Process Outsourcing (BPO) firms have been hit hard by the COVID crisis, directly impacting their clients who outsourced work to these firms.
In this episode, Michael Marchuk talks with Fabiano Lopes from Alix Partners about how a digital workforce can support clients looking to bring back work from BPO providers who may not be able to support the work as well as how clients should be looking at outsourcing now that this digital workforce has become more available.
Here’s what we talked with Fabiano about:
* The impact of COVID-19 on the business process outsourcing industry and the way that firms are looking at their labor mix
* The decisions for bringing back work using onshore and digital labor
* Reviewing the mix of onshore, offshore, and digital workers as we move towards the “next normal”
* How organizations can make the most of this opportunity to implement a digital workforce
* How companies can link automation via the digital workforce to their corporate transformation goals
To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe!
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained
Learn more about a digital workforce: A Guide to Your Digital Workforce

Jun 30, 2020 • 22min
32. Building New Assets for the Digital Exchange
What would make it easier to develop automations? How can we apply intelligent automation to improve the life of the RPA developer?
On this episode of Generation Digital Workforce, Eric Wilson, Director of Partner Integrations for Blue Prism's Digital Exchange, discusses what his team is doing to build new assets for the Digital Exchange.
Assets such as Sergei, a digital worker capable of interpreting API documentation and then automatically generating Blue Prism's skills based on that documentation. But Sergei doesn't stop there. He can do so much more.
Here's what else we talked with Eric about:
* Which roles and responsibilities are best suited for digital workers and which ones for humans* Developing interactivity between teams of human workers and teams of digital workers* What a digital worker could be doing to help during the COVID-19 pandemic* Tasks digital workers could be doing 24 months from now that they aren't doing now (this will blow your mind)* Advice for technologists looking to explore this industry or to get their businesses involved in having a digital workforce
To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, or Spotify, or here.
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained

Jun 25, 2020 • 28min
31. Organizational Planning for a Digital Transformation
As organizations adopt a digital workforce to support automaton, leadership must consider the implications on people over the long term.
In this episode, Michael Marchuk talks with Kathie Topel and Ken Thomas from Protiviti about building plans and metrics that will help the organization communicate to their employees but also assist these employees with accepting the changes and embracing the future of work. Subtle nuances with messaging can affect employees greatly, so it is critical to get the tone right when developing the communications plan.
Here’s what we talked with Kathie and Ken about:
"Top down" thinking when re-designing the organization
Digital transformation as a thought process and a way of working differently
Building out a communications plan that embraces the human side of working
Mastering the messaging when talking with employees about automation
To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe!
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained

Jun 23, 2020 • 43min
30. Lessons Learned from Leading RPA Centers of Excellence
During the quarantine situation, our family has been watching all the Marvel movies in chronological order. We just watched The Avengers: Age of Ultron. So the whole robots-coming-to-life thing is very real. It's real at Blue Prism, too, but fortunately, not as scary.
The lesson works, though: When automation becomes fundamental to your business, you have to govern it well. That's why we set up a Center of Excellence.
On this episode of Generation Digital Workforce, Emma Kirby-Kidd, Customer Success Director, and Matt Juden-Bloomfield, Head of RPA at Blue Prism, discuss the lessons they've learned leading a Center of Excellence.
Here's what we talked with Emma and Matt about:
* What is a Center of Excellence?* The journey Blue Prism has taken and why the Center of Excellence was pivotal* Advice for setting up and growing a Center of Excellence* How to take a Center of Excellence to the next level* Specific cases where the Center of Excellence has benefitted Blue Prism
To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe!
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained


