Transform NOW

On this podcast, Brad Hairston talks with Michael Heric, Partner at Bain & Company, who explains why companies should accelerate their automation efforts and how many are doing so today. . Here’s what we talked with Michael about: * The general pace of intelligent automation across most companies * Some thoughts on automation centers of excellence * What IT should do to accelerate the pace of automation programs * Moving beyond the proof-of-concept stage * Leaders re-evaluating how work gets done in their organizations * CHRO involvement in intelligent automation programs * The impact of intelligent automation on BPO * Automation opportunities that are untapped in most companies * Industries poised to make a big move with intelligent automation in 2022 and beyond . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

How Consumerism, Technology and Pandemic are Accelerating the Future . In this episode, Michael Marchuk talks with author Paddy Padmanabhan about his recent digital transformation book for healthcare providers. . Here’s what we talked with Paddy about: * How healthcare providers can launch an enterprise-level digital transformation * How can healthcare providers make sense of the rapidly changing technology landscape * Where automation (RPA) is providing a positive impact within healthcare . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston talks with Michael Kern, Director AI Enablement and GTM Execution at DataRobot, who explains how DataRobot simplifies AI and helps companies establish "citizen data scientists." Also discussed is how is how DataRobot and RPA digital workers combine to bring a more impactful intelligent automation solution. . Here’s what we talked with Michael about: * An overview of DataRobot’s “AI Cloud” * Where DataRobot typically lands within an organization * How DataRobot empowers citizen data scientists * How RPA (Blue Prism) and AI (DataRobot) are better together * Customer success stories that involve digital workers provisioning DataRobot * Where AI is on the rise . To ensure that you never miss an episode of Transform NOW, be sure to subscribe! 

How the NHS is Transforming Patient Care with Automation . The healthcare industry has been under a lot of pressure in the last few years. The need for medical staff's time and attention to be dedicated to patient care has risen exponentially and thankfully automation has stepped in to help. In this episode, Xina Seaton talks with Louise Wall of e18 Consulting about how the NHS is harnessing technology to both ease the growing demand on healthcare workers and improve the care they provide to their patients. . Here’s what we talked with Louise about: * How the NHS is using intelligent automation and cloud technology together * Why automation is a lever to help achieve Net Zero Sustainability goals for healthcare providers * The next big technology steps the NHS is taking that are enabled by automation . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Digital Workers Address Retail Supply Chain Woes . The retail industry has certainly felt the brunt of the global pandemic in a variety of ways, and retailers across the globe see intelligent automation as a way to turn things around. On this podcast, Brad Hairston talks with Pieter Grobbelaar, CEO of Cogent, and Waseer Haffajee, Chief Automation Officer of Cogent, who explain how their turnkey, end-to-end automation solution addresses one of the retail industry's biggest pain points, the replenishment process. . Here’s what we talked with Pieter and Waseer about: * How Cogent is a different type of delivery partner for Blue Prism * Why the retail industry is ripe for automation * Why replenishment became the focus of Cogent’s retail automation solution * The full scope of Cogent’s retail replenishment solution, Retialyx * How Retialyx brings advanced capabilities into play * Benefits realized to date by a large retailer that is leveraging Retialyx . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

How the Canadian Government is Transforming with Automation . Governments today, using intelligent automation can fundamentally change the way they operate and the experience of both employees and citizens. In this episode, Xina Seaton talks with Daisy Moreno, senior engagement manager with the Canadian government about how public-sector organizations can work in a way that leverages emerging technology and makes work more meaningful for its employees. . Here’s what we talked with Daisy about: * Three years in RPA and the changes seen in the market * How automation is improving experience for public workers * COVID impact on accelerating transformation and use of automation * Predictions for public sector automation in 2022 . To ensure you never miss an episode of Transform NOW, be sure to subscribe!

Digital Transformation as a Critical Advantage . Digital transformation using intelligent automation can fundamentally change the way that organizations operate. In this episode, Michael Marchuk talks with Eric Tyree, Head of Research and AI at Blue Prism about how commercial and public-sector organizations can see "work" in a new way and change the way they allocate resources for the greatest impact. . Here’s what we talked with Eric about: * How to define "work" to see things differently in the organization * Why businesses need to consider digital labor to offset the changes in the market after the "Great Resignation" * What cyber-shoring is, and why it may be the next big thing in sourcing work for the organization . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston talks with Xavier Hanson, partner at Reveal Group, who shares many of his pointed observations on what's going on in the world of intelligent automation. . Here’s what we talked with Xavier about: * Overview of Reveal Group – services and product portfolio * The major challenges companies face with scaling intelligent automation * Building an intelligent automation capability versus outsourcing IA talent * Where companies need to utilize AI more in their process automation * What’s right and what’s wrong with citizen development programs * The trend toward hybrid automation platforms * The advent of process intelligence and its impact on scaling intelligent automation * An interesting Reveal Group customer story * Intelligent automation predictions for 2022 . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston talks with Dr. Stefan Gstettner, Partner and Director of Supply Chain at BCG, who explains how companies are striving to make their supply chains more resilient and "human-centric" in order to address the issues that have surfaced in recent years. . Here’s what we talked with Stefan about: * The biggest issues in global supply chain management exposed by the pandemic * BCG’s bionic supply chain model * What prevents end-to-end visibility in the supply chain * Why collaboration is so critical * How BCG advises companies to navigate emerging technology * Where intelligent automation is going to play a bigger role in supply chain management going forward * The utilization of AI in the supply chain * A human-centric approach to digital supply chain transformation * The outlook for global supply chains . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston talks with Eric Maloney, Digital Transformation Specialist at Axis Group, who explains how the combination of decision intelligence and automation is a game-changer. . Here’s what we talked with Eric about: * Decision intelligence defined * How this area has evolved in recent years * Where decision intelligence intersects with the world of RPA and intelligent automation * Specific ways digital workers can help companies bolster their decision intelligence capability * Insights produced by decision intelligence applications that would highly benefit from near real-time responses * Where the combination of decision intelligence and automation will go in the future . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!