Transform NOW

Building a Sophisticated Hybrid Workforce . In this episode, Michael Marchuk chats with Dan Ternes, the chief technology officer for the Asia-Pacific region for Blue Prism. Dan brings his high-energy enthusiasm to explain how to turn problems into successful automation programs and drive real value for the organization. . Here’s what we talked with Dan about: * Why automating mundane and menial work is not going to produce the results your organization is looking for * How to transform your thinking to see the bigger picture and approach automation from a value perspective * When to look for problems rather than chasing down processes to automate . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Building a Resilient Workforce . In this episode, host Michael Marchuk talks with Van Ton-Quinlivan about reskilling the workforce to meet the demands of ever-changing technology. Van provides insights into the changing roles of employers and employees along with how the educational system can help bridge the gap in additional to discussing the concepts presented in her book, WorkforceRx: Agile and Inclusive Strategies for Employers, Educators and Workers in Unsettled Times. . Here’s what we talked with Van about: * How employers can work with educators to help develop the skills of both prospective employees looking for work as well as tenured employees looking to reskill during times of change * Why it's important for employers to engage the education system to help develop the skills for which they are hiring, and to do so within under-served communities to provide equal access to these new job roles * Why educators to engage with the local employers to shape the curriculum that is being taught to match the jobs that are being created . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, host Michael Marchuk talks with Dr. Eric Daimler, CEO of Conexus AI and an expert with over 20 years in artificial intelligence and a Presidential Innovation Fellow during the Obama Administration. Eric shares his thoughts on automation and AI as it relates to the context of our knowledge and processing and provides insights on business automation as every company becomes an "AI business". . Here’s what we talked with Eric about: * How implicit knowledge can be encapsulated using AI to create explicit, sharable knowledge across the organization * Why data in context is critical to the application of AI * Where RPA and AI will leverage category theory to extend the useful lifespan of existing systems as new systems are introduced in an organization . To ensure that you never miss an episode of Transform NOW, be sure to subscribe! Visit us on our socials for more RPA and IA top tips and regular updates: ​​ 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑‍💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋‍♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j​ Learn more about AI and Automation: https://bit.ly/ai-in-automation Discover the power of intelligent automation: https://bit.ly/Intelligent-Automation-Explained

Old Mutual Transforms with a Start-up's Mindset . Old Mutual sees their company as both a 176-year old organization and a 24-month old start-up. On this podcast, Kavita Maharaj speaks with Tags Moodley, chief CX director and Kusheel Amritlall, head of applied intelligence from Old Mutual and they share how they embarked on their digital transformation journey in 2020, which has evolved into applied intelligence as the newer technology has emerged or matured. Over this time, they've scaled to deliver in excess of 17 million minutes of time saved back to the business. . Here’s what we talked with Tags and Kusheel about: * The journey Old Mutual has been on over the last two years * The focus on scale and delivery of value to the business * Continuous improvement on their customer experience to benefit both policyholders and front line staff . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston talks with Dr. Leslie Willcocks, professor at London School of Economics, and Darshan Jain, Head of Financial Services at Blue Prism, who explain how they have collaborated on a digital maturity assessment to help companies manage their journey more effectively. . Here’s what we talked with Dr. Willcocks and Darshan about: * What automation-focused senior executives want to know * The origins of the digital maturity assessment and its purpose * The two major components of digital maturity * The digital maturity assessment outputs * Why digital maturity is so important to measure * Some examples of Blue Prism customers that have gone through the digital maturity assessment . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Embracing our Differences to Enhance the Future of Work . LinkedIn Audio Live sponsored a discussion about "Diversity in Intelligent Automation" on Thursday, February 10. Over 60 people were in attendance. Hosted by Ian Barkin, the event featured a panel discussion with the following participants: BPinIA Founder Alionna Gardner, BPinIA Co-Founder Shiyanbade Animashaun, RPA Jargon Buster Founder Tolani Jaiye-Tikolo, and Reveal Group Partner Amahl Williams. Here’s what the panel, moderated by Ian Barkin, discussed: * How Black Professionals in Intelligent Automation is helping people get ahead of the future of work and benefit from it as as opposed to being impacted by it * Why intelligent automation is such an exciting space in which to build a career * What diversity means to people on a personal level * How to encourage and drive diversity and inclusion in the intelligent automation industry . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Successful Apprenticeship Catapults Young Career in Automation . Intelligent Automation has brought fought a number of new career opportunities to young and old. On this podcast, Xina Seaton talks with Taylor McTaggart, Continuous Improvement Consultant with Zurich Insurance about jumping directly from high school to a large corporate environment where she was 5 to 10 years younger than her counterparts. She speaks about how she leveraged this generational gap and used it in her favor to allow help her show her strengths and demonstrate the value her youthful perspective brought to the team. . Here’s what we talked with Taylor about: * Why she chose to leave school at 17 for an apprenticeship in technology * How she has seen multi-generational teams grow and gain from that inclusion * Insights for both her own and the older generations when it comes to getting comfortable with different age groups . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Embracing AI to Enhance Automation . In this episode, Michael Marchuk talks with Luke Arrigoni about the nature of artificial intelligence and the potential mysteries surrounding its implementation and application. Here’s what we talked with Luke about: * How to avoid implementing a "black box" AI that no one understands * Why data hygiene is critical to reliable results from your AI * How to align the right work for your hybrid workforce of humans and digital workers . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston talks with Johnny Ramondino, CEO of INVOKE, who explains how his company continues to innovate new intelligent automation solutions in step with the evolving needs of their customers. . Here’s what we talked with Johnny about: * What INVOKE is all about * What excites Johnny the most about being the CEO of a consulting firm in this space * Skills needed to support a digital workforce * Overview of INVOKE’s ARIA solution and its key benefits * Examples of RPA-as-a-Service solutions developed by INVOKE * How INVOKE’s customer needs have evolved over time * INVOKE’s work in the supply chain area * What the future looks like for intelligent automation . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, Michael Marchuk talks with Sumit Banerjee, a core member of Boston Consulting Group’s Technology, Media & Telecommunications (TMT) practice about the impact of automation on the telecom market and how global telecommunications companies are evolving to meet the customer and employee expectations from his article "Transforming Telcos with Artificial Intelligence". . Here’s what we talked with Sumit about: * What does a Bionic Telco look like? * How AI and intelligent automation are positively impacting the entire value chain within telco operations * How progressive telco leaders are breaking through the roadblocks to deploying automation and AI . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!