Transform NOW

On this podcast, Brad Hairston talks with Micah Friedman, Managing Director at Alvarez & Marsal, who explains how the hospitality sector is poised to transform in a big way. . Here’s what we talked with Micah about: *The overall state of the hospitality sector *The biggest challenges facing these companies *Key moves these companies need to make in order to survive and thrive *Why now is the right time for hospitality company leaders to embrace automation *Where automation can make the biggest difference in this sector *The opportunity for physical robots in this industry *Measuring ROI from technology investments *How Alvarez & Marsal is helping its hospitality clients approach digital transformation . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston speaks with Madhu Raman, Global Head of Automations Business at AWS, and Jon Day, Vice President, Technology Alliance and Cloud Program at SS&C Blue Prism, who explain how intelligent automation is helping AWS customers address their most pressing needs. . Here’s what we talked with Madhu and Jon about: *Thoughts on how AWS has maintained their global leadership position in cloud infrastructure and platform services *Why it’s critically important for AWS to offer a low-code/no-code automation offering *How Blue Prism’s strategic partnership with AWS relates to where the Blue Prism customer base is heading *Key advantages of automating with Blue Prism on AWS *The level ofadoption of intelligent automation among AWS customers *SaaS automation solutions on the AWS Marketplace that can help companies jump start their automation journey *How companies can test out automations on AWS before buying *Plans for an intelligent automation solution catalog on AWS *Intelligent automation success stories involving Blue Prism and AWS *Future developments with the Blue Prism / AWS partnership . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Did you ever wonder when or how a digital transformation program would actually payoff? In this episode, host Michael Marchuk talks with Dr. Tim Bottke, associate professor at SBA Bocconi, senior strategy partner at Deloitte. and author of the book Digital Transformation Payday: Navigate the Hype, Lower the Risks, Increase Return on Investments. Tim discusses the factors that create this payoff and how organizations can create a successful digital transformation program. Here’s what we talked with Tim about:  - How to measure success for a digital transformation program - What five elements are needed for digital transformation - How intelligent automation can be used as a catalyst for transformation  Looking for the book we talked about in this episode? You can find it on Amazon or your local book retailer: https://www.amazon.com/gp/product/1119894174/  To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston talks with Mark Settle, 7-time CIO and author, who explains how next generation collaboration tools can give employees the capabilities they need to thrive. . Here’s what we talked with Mark about: * The purpose of workplace collaboration * Notable changes to the workplace besides the shift to work-from-home * Interesting findings from the future of work surveys * How IT has responded to the collaboration needs of the COVID-altered workplace * How the current era of collaboration tools address the way the workplace has evolved * Three key areas that the next generation of tools will address * Technologies fundamental to the construction of next-gen collaboration tools * How desktop automation fits into workplace collaboration . Link to the white paper mentioned in this podcast: https://medium.com/work-bench/re-imagining-the-next-generation-of-workplace-collaboration-tools-8ac1755bc4ff . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Building a "RAD" Organization for GrowthIn this episode, host Michael Marchuk talks with author and speaker, Brant Cooper - CEO of Moves the Needle, about his book "Disruption Proof". Brant discusses how "RAD" companies can weather the storms of the markets, but also how to leverage employees to build innovation into everything they do. Here’s what we talked with Brant about: - Why all organizations need to be "RAD" - Why innovation isn't a department in an organization - How leveraging automation can empower your most precious assets Brant Cooper's book "Disruption Proof" is available in bookstores or at Amazon.com (https://www.amazon.com/Disruption-Proof-Empower-People-Create-ebook/dp/B08WLQVMV3/)

On this podcast, Brad Hairston talks with Jesse Tutt, Program Director of Intelligent Automation at Alberta Health Services, who explains how his organization has benefited from using process intelligence to identify, prioritize, and measure automation opportunities. . Here’s what we talked with Jesse about: * The automation journey at AHS * How process and task mining (process intelligence) came into play at AHS * The approach used to introduce process intelligence at AHS * How process intelligence impacted the automation program overall * Key success factors that helped AHS achieve such great results * The automation program’s benefits to date and future plans * Why this is an exciting time to be doing intelligent automation in healthcare . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston speaks with Chris Johannessen, editor of The Journal of AI, Robotics & Workplace Automation, and Dr. Lou Bachenheimer, CTO Americas at SS&C Blue Prism, who explain the importance of keeping a careful eye on the ethics around all automations and AI-enabled processes. . Here’s what we talked with Chris and Lou about: * How ethics are becoming a bigger concern for automation teams  * Which industries are leading the charge in addressing ethics in automation and AI * When ethics should be taken into consideration during the automation lifecycle * How to ensure that automation is done ethically * How to create the transparency needed to reduce ethical risk and bias in AI * Thoughts on the recently released AI Bill of Rights * The importance of an ethics framework * Ethical considerations around NLP * Ethics in the age of autonomous automation . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, host Michael Marchuk discusses the usage of AI and Intelligent Automation with Dr. Al Naqvi, president of American AI and author of several books on artificial intelligence. Dr. Naqvi discusses the unique environment that governments have for fostering innovation in AI related to their relationship with academia and private sector entities. Here’s what we talked with Dr. Naqvi about: - How AI and automation are essential for government operations - Where government competition drives innovation - How private sector companies engage to support innovation with AI and automation Dr. Al Naqvi's latest book - At the Speed of Irrelevance: How America Blew Its AI Leadership Position and How to Regain It https://www.amazon.com/At-Speed-Irrelevance-Leadership-Position-ebook/dp/B0B82X3YZM  To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston speaks with Theo Bergqvist, Co-Founder and CEO of Turbotic, who explains how intelligent orchestration is enabling multi-vendor, multi-technology automation environments to work seamlessly and scale more effectively. . Here’s what we talked with Theo about: * Turbotic overview and value proposition * Staying competitive in a crowded intelligent automation marketplace * Key benefits of Turbotic * How Turbotic addresses benefits realization * The increasing diversity of automation footprints within companies today * Helping the C-suite fully understand the value of intelligent automation * Next steps for Turbotic . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, host Michael Marchuk talks with Tonille Miller, founder of EXT - Experience & Transformation about the importance of nurturing the right culture during digital transformation efforts. Tonille provides insightful wisdom from her 15 years of experience as a management consultant, organizational psychologist, and strategist. Here’s what we talked with Tonille about: - Who is really responsible for building an organizational culture - Why the signs on the walls at the office that proclaim a organization's culture may not really reflect reality - How automation affects culture in well-established organizations To ensure that you never miss an episode of Transform NOW, be sure to subscribe!