199. Pivoting Hospitality Toward Transformation

On this podcast, Brad Hairston talks with Micah Friedman, Managing Director at Alvarez & Marsal, who explains how the hospitality sector is poised to transform in a big way.

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Here’s what we talked with Micah about:

*The overall state of the hospitality sector

*The biggest challenges facing these companies

*Key moves these companies need to make in order to survive and thrive

*Why now is the right time for hospitality company leaders to embrace automation

*Where automation can make the biggest difference in this sector

*The opportunity for physical robots in this industry

*Measuring ROI from technology investments

*How Alvarez & Marsal is helping its hospitality clients approach digital transformation

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