194. A Fact-Based Approach to Automation at Alberta Health Services

On this podcast, Brad Hairston talks with Jesse Tutt, Program Director of Intelligent Automation at Alberta Health Services, who explains how his organization has benefited from using process intelligence to identify, prioritize, and measure automation opportunities.

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Here’s what we talked with Jesse about:

* The automation journey at AHS

* How process and task mining (process intelligence) came into play at AHS

* The approach used to introduce process intelligence at AHS

* How process intelligence impacted the automation program overall

* Key success factors that helped AHS achieve such great results

* The automation program’s benefits to date and future plans

* Why this is an exciting time to be doing intelligent automation in healthcare

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