

The Art of Franchise Marketing
Netsertive
The Art of Franchise Marketing takes a deep dive into the franchise space and explores how the biggest and best brands handle national branding, franchise development, employee recruitment, and localized marketing on a daily basis. Netsertive talks shop with franchise executives to discuss what’s working, what’s not, and answers the question - what else can you be doing to excel at The Art of Franchise Marketing.
Episodes
Mentioned books

Nov 15, 2023 • 35min
Hand & Stone on Fostering Strategic and Collaborative Innovations
Dive into The Art of Franchise Marketing with Lisa Rossmann, Chief Brand Officer at Hand and Stone Massage. Hand & Stone is a 500-plus unit Massage and Facial Spa with a mission to bring affordable massage and facial services to the masses, tapping into the ‘day-cation' market segment. Lisa delves into her remarkable journey of seamlessly transitioning from a licensed esthetician to ascending the corporate ladder at Hand and Stone. Lisa sheds light on the importance of adhering to proven playbooks and fostering a collaborative approach as integral components of sustained success. The episode unfolds as a masterclass, offering invaluable insights into the delicate equilibrium Hand and Stone maintains—innovating with new services while steadfastly preserving a robust brand identity. Lisa passionately advocates for a clear strategy and rigorous testing in the consideration of additions to the franchise model, underlining their pivotal role in navigating the intricate landscape of franchise marketing

Nov 9, 2023 • 38min
Dirty Dough's Recipe for Franchise Success: A Cookie Franchise Phenomenon
Dive into the fascinating world of franchise marketing with Madeleine Zook as she interviews Bennett Maxwell, the mastermind behind Dirty Dough, a cookie franchise that has taken America by storm. In this episode, Bennett shares how he acquired and transformed an existing cookie company into a rapidly growing franchise. With 34 locations open in just 14 months, Bennett discusses the challenges and strategies he's employed to manage this explosive growth while dealing with a high-profile legal battle with a competitor. Learn how Dirty Dough's unique centralized production model and innovative approach to the gourmet cookie market have positioned them for success, even in a competitive industry. Bennett's candid insights into franchising and marketing provide valuable lessons for aspiring entrepreneurs and seasoned business professionals.

Nov 6, 2023 • 44min
Contender Esports on Mastering the Art of International Franchising and Esports
In this episode of The Art of Franchise Marketing, our host Madeline Zook delves into a fascinating conversation with Brett Payne, the founder of Contender Esports. This franchise company provides esports retail spaces for the gaming community. Brett's unique approach to franchising involves following the money but also emphasizes the value of building relationships and making friends worldwide. He highlights the importance of understanding the cultural nuances of each country and using digital marketing strategies to attract potential franchisees.As the podcast episode unfolds, Brett's insights into the esports industry and the opportunities it presents are eye-opening. The episode touches on the positive impact of esports on individuals, especially those who may not thrive in traditional sports, and the vibrant community that forms around these virtual competitions. Listeners will gain valuable knowledge about international franchising, the evolving esports landscape, and the importance of understanding today's generation's changing preferences and interests.

Oct 31, 2023 • 52min
Front Street Equity Partners: A Different Approach to Franchise Growth
Discover a new perspective on franchise growth with Front Street Equity Partners. Front Street Equity Partners is the first and only pure play strategic advisory & private equity investment firm solely dedicated to exponentially growing enterprise value in a compressed time frame in the franchise industry. In this engaging podcast, we delve into the unconventional strategies employed by this equity firm to empower young and struggling franchise brands. Erik VanHorn, the founder of Front Street, sheds light on their hands-on approach, emphasizing the importance of creating strong relationships with founders and ensuring that brands are not just surviving but thriving. In this podcast episode, Erik discusses the critical factor that sets successful franchises apart: profitability. He addresses the misconception that some brands shy away from sharing their financials and reveals why making money should be at the forefront of every franchise's goals. Additionally, Erik shared plans for Front Street Partners' growth and revealed upcoming developments that will benefit franchisors in 2024.

Oct 23, 2023 • 37min
Stellar Service Brands on Success and Culture in the Home Services Franchise Industry
Madeleine Zook engages in a compelling conversation with Sherry Rose, CEO of Stellar Service Brands. Discover the significance of fostering a culture of respect and understanding within the franchise community. Stellar Service Brands believes that small businesses are the core of the American dream, providing passionate people with opportunities for success. Join us on Sherry Rose's fascinating journey as she shares insights and principles that have propelled her to the forefront of the franchising industry. Gain a deeper understanding of how to create a thriving franchise model that honors the uniqueness of each brand while working towards a common mission, and learn about the pivotal role that home services play in supporting local communities.

Oct 17, 2023 • 38min
Ivybrook Academy Redefining Early Education: Navigating the Niche in Franchise Marketing
Get ready for an engaging conversation with Drew McWilliams, the co-founder and president of Ivybrook Academy. Ivybrook Academy is voted the Nations #1 Half Day Preschool. Specializes in creating an academic environment for every child to reach their fullest potential. Drew shares the heartwarming story of how Ivybrook Academy was born out of his college sweetheart romance and a desire to fill a niche in the education sector. Learn how they've successfully scaled their business and made a mark in the franchising world. Discover how they carved their niche in the market, why they chose the half-day model, and how they've grown to 80 franchise agreements in just seven years.Learn about Drew McWilliams' inspiring journey where he combines his dedication to early childhood education with his knack for real estate investment. Explore the powerful impact these two worlds can have when merged successfully, paving the way for a brighter future for children and investors alike.

Oct 9, 2023 • 33min
Franworth on Helping Brands Grow with Data-Driven Marketing Strategies
In this insightful and educational discussion, Madeleine Zook, the host of The Art of Franchise Marketing, sits down with Brandi Kloostra, the VP of Digital Marketing at Franworth. Franworth helps emerging franchisors achieve their business goals and grow their franchise system. Franworth accelerates brand value by building, incubating, and growing brands, using a franchise model, and leveraging our shared services platform. Brandi shares her extensive 25-year experience in the digital marketing realm, offering valuable advice to both franchisors and franchisees. Brandi discusses the evolving landscape of digital marketing, the significance of data-driven decisions, and the impact of choosing the right marketing channels to achieve desired outcomes. This conversation provides valuable insights and practical tips for anyone involved in the franchising industry, whether you're looking to franchise your business or are a franchisee seeking success in a competitive market.Learn more about the Center for Global Franchise Excellence: https://business.louisville.edu/about/learning-at-cob/yumcgfe/

Oct 2, 2023 • 40min
Franchise Genesis on How to Turn Independent Businesses into Thriving Franchises
On the Art of Franchise Marketing, explore the world of franchising with seasoned expert Rick Robinson. Rick is the President of Franchise Genesis, a franchise development company that can help you expand your business through franchising in the most efficient and cost effective way. Including finding your franchisee leads. Listen and gain valuable insights into setting realistic goals, targeting the right candidates, and maximizing your franchise investment. Dive deep into the role of Franchise Genesis in helping businesses evolve into successful franchisors, and gain valuable insights into the keys to franchise success.

Sep 27, 2023 • 33min
How EOS can Transform your Businesses: Unlocking Franchise Management Success
Discover the secrets to franchise management success on the new episode of The Art of Franchise Marketing. Join Justin Mink, the expert in implementing EOS (Entrepreneurial Operating System). EOS is a business operating system designed to help you run a frustration-free organization and gain renewed energy, focus, excitement, and business growth. Justin teaches you how to unlock the potential to run a frustration-free organization and ignite renewed energy, focus, and excitement using EOS. Whether you're a franchisee or franchisor, this episode will reveal how EOS can streamline your operations, align your teams, and pave the way for remarkable success.

Sep 23, 2023 • 33min
Craft Axe Throwing on Franchising in the Entertainment Space
Join Jake Jensen and Ashley Cowper from Craft Axe Throwing as they share their captivating journey from diverse backgrounds to bringing the thrill of axe throwing to communities nationwide. Uncover the secrets behind Craft Axe Throwing's mission to create unforgettable experiences for guests and their dedicated team. Dive into the challenges they face in expanding their franchise and explore the benefits of joining the Craft Axe Throwing family. Discover how this industry is changing the game and proving that franchising can be both fun and sustainable. Don't miss out on this thrilling episode showcasing the success of Craft Axe Throwing's franchise model. Learn from Ashley and Jake about community engagement, surprising challenges, and the world of entertainment franchising.To learn more, franchise.craftaxethrowing.com conducts casual and competitive axe throwing events for social, corporate, and league groups.


