Outcomes Rocket

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com What if the key to transforming healthcare isn’t just technology, but bringing compassionate, personalized care back into the home? In this episode, Dr. Jessica Son, Chief Medical Officer of Clover Care Services at Clover Health, shared her journey from primary care physician to healthcare executive, driven by a desire to fix systemic gaps she observed while doing house-call medicine. At Clover Health, a next-generation Medicare Advantage company, she leads value-based care initiatives that combine technology with human-centered delivery. Their AI-powered Clover Assistant equips physicians with real-time insights to improve outcomes and reduce care gaps, while an in-home clinical team ensures patients receive personalized and coordinated support. Dr. Son emphasized the urgency of proactive, compassionate care amid a strained healthcare system and a growing elderly population. She welcomes partnerships with organizations and providers who share Clover’s mission to improve lives through holistic, home-based care. Tune in for a powerful conversation on how Clover Health is blending technology, human connection, and home-based support to improve outcomes for those who need it most! Resources: Connect with and follow Dr. Jessica Son on LinkedIn. Follow Clover Health on LinkedIn and explore their website.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Creating inclusive environments for neurodivergent individuals requires addressing stigma, fostering disclosure, and providing tailored solutions to support employees and their families. In this episode, Melissa Danielsen, CEO at Joshin, shares her journey of creating solutions to support neurodivergent individuals and their families in navigating fragmented systems and how her company aims to bridge these gaps. She explores the prevalence of neurodivergence in workplaces and the stigma surrounding disclosure. Melissa mentions the innovative outcomes achieved through coaching and navigation support services. She calls for increased awareness and specialized workplace solutions to foster inclusive environments. Tune in to learn how these innovative solutions are transforming support for neurodivergent individuals and reshaping workplaces for inclusivity! Resources: Connect with and follow Melissa Danielsen on LinkedIn. Follow Joshin on their LinkedIn, discover their website, or reach out at partnerships@joshin.com

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Reducing patient wait times requires optimizing both patient navigation and health system resource utilization, a dual challenge tackled by platforms like DexCare.  In this episode, Jamie Gier, Chief Marketing Officer at DexCare, shares how their patient access platform, originally spun out of Providence Health, is working to ensure that "nobody waits for care." She explains how DexCare reduces appointment wait times by optimizing patient search and discovery while matching demand with the right clinician, location, or virtual care option, particularly for low-acuity needs. Jamie also discusses the importance of addressing generational expectations, the digital needs of caregivers, and the competitive landscape of B2B health tech marketing, which demands a precise ideal customer profile. Finally, she highlights the balance between AI-driven solutions and relationship marketing, emphasizing that trust remains key in partnering with health systems. Tune in and learn about innovative patient access solutions and insightful B2B healthcare marketing strategies! Resources:  Connect and follow Jamie Gier on LinkedIn. Learn more about DexCare on their LinkedIn and website. Discover more about CMO Huddles on their website and LinkedIn.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com A proactive approach to innovation, cross-industry learning, and open knowledge sharing is fundamental to achieving supply chain excellence in healthcare.  In this episode, Steve Downey, Chief Supply Chain and Support Services Officer at Cleveland Clinic, shares how his team earned recognition in the Gartner Healthcare Supply Chain Top 25 by fostering a culture of continuous innovation and learning from other industries. He discusses leveraging digital transformation through a standardized tech stack across the system, enabling tools like AI for contract analysis and RPA for product conversions. Steve emphasizes the importance of people and collaboration, highlighting a "team of teams" culture that balances global standards with local empowerment and clinically-driven decisions. He also underscores the strategic role of supply chain in navigating financial pressures and enhancing patient outcomes, encouraging leaders to embrace this moment of opportunity.  Tune in and learn how strategic leadership and advanced technologies are reshaping healthcare supply chains! Resources: Connect with and follow Steve Downey on LinkedIn. Follow the Cleveland Clinic on LinkedIn and explore their website.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com A robust governance structure, strong clinical relationships, and a focus on people are crucial for achieving supply chain excellence in healthcare.  In this episode, Conrad Emmerich, Chief Procurement Officer and Senior Vice President of Supply Chain Management at Advocate Health, shares how his organization consistently earns recognition from Gartner for supply chain excellence. He explains that their clinically driven decision-making is supported by a robust governance structure involving over 450 team members across all levels. Conrad emphasizes the importance of developing and empowering their people and highlights their digital transformation, including a unified ERP system and advanced analytics that were crucial during Hurricane Helene. He concludes by stressing the growing need for supply chain leaders to be strategic, expert contributors within their organizations. Tune in and learn how these strategies improve patient outcomes, manage costs, and drive innovation! Resources: Connect with and follow Conrad Emmerich on LinkedIn. Follow Advocate Health on LinkedIn and explore their website.

After nearly two decades in medicine, Dr. Ben Reinking transformed his career to help other physicians navigate burnout and rediscover balance. In this episode, Dr. Ben Reinking shares his journey from facing burnout to reshaping his role to help fellow physicians navigate career transformations. He explores the differences between coaching and mentorship, the emotional intelligence gap in medical training, work-life balance challenges, and the unsustainable healthcare business model, offering insights on how small, intentional changes can lead to significant personal and professional growth. Tune in for insights on emotional intelligence, coaching, and intentional changes you need to thrive! Resources: Connect with and follow Dr. Ben Reinking on LinkedIn. Follow The Developing Doctor on LinkedIn and visit their website! Follow the University of Iowa Health Care on LinkedIn and discover their website!

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Building strong relationships is essential for achieving excellence in healthcare supply chain management. In this episode, Marisa Farabaugh, SVP and Chief Supply Chain Officer at AdventHealth, shares the strategies behind the organization’s top ranking on the Gartner Healthcare Supply Chain Top 25. She emphasizes that their true focus is on serving patients and the organization, not just earning recognition. Marisa discusses the importance of strong relationships, leadership development, and a culture of accountability, as well as their use of AI and data analytics to optimize inventory and improve supply chain visibility. She also highlights the role of digital transformation, smart technologies, and strong governance in driving innovation and cross-department collaboration. Tune in to learn how focusing on relationships, leadership, action, and digital innovation can elevate healthcare supply chain performance! Resources: Connect with and follow Marisa Farabaugh on LinkedIn. Follow AdventHealth on LinkedIn and explore their website.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Mental health startups targeting employers need to understand employer challenges, build relationships, and innovate to make care accessible, affordable, and integrated. In this episode, Ryan Koo, Employee Benefits Consultant at Marsh McLennan Agency, talks about critical challenges and opportunities in the mental health landscape. Ryan highlights actionable insights for startups aiming to succeed in employer markets. He discusses the vital role of community and relationships in the healthcare ecosystem. Ryan also discusses emerging trends like integrated mental health solutions addressing acute and chronic needs. Tune in to discover how to bridge gaps in mental health care, foster innovation, and navigate the complex employer ecosystem with actionable strategies and expert insights! Resources: Connect with and follow Ryan Koo on LinkedIn. Follow Marsh McLennan Agency on LinkedIn and visit their website.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com AI partnerships are revolutionizing healthcare by alleviating physician burnout and improving patient care.  In this episode, Pat Williams, CEO of iScribe, and Chad Dodd, Vice President of athenahealth, discuss their partnership and how it is accelerating AI adoption in healthcare. They highlight how iScribe’s ambient AI note generation tool, integrated within athenahealth’s EHR platform, is reducing documentation time and restoring joy to medical practice. Chad shares results from the 2025 Physician Sentiment Survey, noting a 10% drop in burnout and crediting AI as a key factor, while Pat adds that iScribe users report less EHR time and more same-day encounter rates. Together, they frame this as a pivotal moment for healthcare transformation, with AI enabling better automation, stakeholder collaboration, and improved patient outcomes. Tune in and learn how AI partnerships are transforming healthcare and enhancing the physician-patient experience! Resources: Connect with and follow Pat Williams on LinkedIn. Listen to Pat’s previous episode on our podcast here. Follow iScribeHealth on LinkedIn and explore their website. Connect with and follow Chad Dodd on LinkedIn. Follow athenahealth on LinkedIn and explore their website. Listen to Chad’s previous episode on our podcast here. Read athenahealth’s 2025 Physician Sentiment Survey here.

The future of senior care is here—and it’s powered by technology, personalized support, and the strength of strategic partnerships. In this special episode, we’re joined by three visionary leaders transforming the way seniors receive care: Dr. Ali Khan, Chief Medical Officer for Medicare at Aetna; Dr. Marc Watkins, Chief Medical Officer at Kroger Health; and Brian Urban, Head of Commercial Strategy and Population Health at Best Buy Health. Together, they explore how technology, access to nutrition, human-centered design, and collaboration can solve some of the most pressing challenges in senior care. Dr. Khan emphasizes building ecosystems that blend tech with human touch, from broadband infrastructure to virtual PT with language support. Dr. Watkins highlights the role of pharmacists and retailers in delivering smarter, more accessible care through food scoring systems and telehealth integration. Brian Urban explains how smart home devices, personal tech support, and AI are helping seniors live safely and independently—while reducing social isolation and hospital visits. From personalized nutrition to AI-powered care delivery, tune in to discover how these cross-industry leaders are taking bold action to build a more connected, compassionate future for aging adults! Resources:  Connect and follow Dr. Ali Khan on LinkedIn. Learn more about Aetna, a CVS Health Company, on their LinkedIn and website. Connect and follow Dr. Marc Watkins on LinkedIn. Learn more about Kroger on their LinkedIn and website. Connect and follow Brian Urban on LinkedIn. Learn more about Best Buy Health on their LinkedIn and website.