Treat Your Business

I'd love to hear from you 'text the show'Welcome to the 100th episode of the Treat Your Business podcast! It’s an incredible milestone, and I couldn’t have done it without you, my amazing listeners. Over the past two years, we’ve shared expert advice, inspiring stories, and had fantastic guest speakers to help grow your clinics and businesses.In this special episode, we’re revisiting the best moments from our journey. Sit back, relax, and enjoy the highlights that have shaped this podcast. Plus, I’m announcing a special competition just for you!Episode Highlights:Celebrating 100 Episodes: Reflecting on our journey, sharing favourite moments, and expressing gratitude to listeners.Unique Value Proposition: Connecting with clients who believe in your mission. We revisit why understanding your 'why' sets you apart.Recession-Proof Your Business: Recap of our bonus episode on how to build resilience in your clinic during tough times.The Be-Do-Have Principle: Revisiting this mindset strategy for achieving success by focusing on who you need to be, not just what you need to have.Marketing & Client Connection: Effective marketing is about building real relationships. We review key strategies to connect authentically.Budgeting & Financial Health: Recap of essential tips on managing finances, with a teaser for an upcoming episode featuring Annette from Profit First Accounting.Client Re-Engagement: The value of nurturing client relationships beyond the first appointment and how it boosts your business.Special Competition Announcement: To celebrate this milestone, I’m running a competition! Leave a review or tag me on social media to enter for a chance to win a one-on-one clarity session.Consistency is Key: Reflecting on how consistency and visibility have been central to growing a successful business. No shortcuts—just showing up every day.Listener Competition: Leave a review or tag me on Instagram/Facebook, and you’ll be entered to win a one-on-one clarity session. I’ll announce the winner in Episode 101, so join in!If you’ve enjoyed the podcast, please leave a review! Your support means everything and helps us reach more people who need these insights. Don’t forget to enter the competition by tagging me on social media!Thank You: Thank you to each of you for your continued support. Here’s to the next 100 episodes!Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Hello and welcome back to Treat Your Business! I’m Katie Bell, and today I’m thrilled to introduce you to a solution that could transform the way you run your clinic. If you’re like me, you probably dread writing clinical notes, it’s time consuming and eats into your personal time. But imagine gaining hours back in your week!Today, I’m joined by Tom, CEO and co-founder of Heidi, a powerful AI tool that writes your clinical notes for you. Yes, you heard that right! Heidi listens, transcribes, and turns your consultations into structured notes, all while keeping you present with your patients. It’s a game-changer for anyone looking to save time and be more efficient.SummaryIn this episode, we explore the AI technology behind Heidi, designed to make clinical note-writing easier and faster. Thomas Kelly, a doctor-turned-entrepreneur, explains how Heidi transcribes consultations in real-time, eliminating the small talk and generating accurate clinical notes instantly. This means more time for patients, fewer errors, and no more late-night note-writing.We also discuss how Heidi integrates seamlessly with clinic systems, making it perfect for physiotherapy, occupational therapy, and more. Best of all, Heidi is fully GDPR-compliant, ensuring your data is always secure.Key Takeaways:AI-Powered Notes: Heidi transcribes consultations and generates accurate, compliant notes in real-time.Saves Time: Reduces note-writing time by 80%, letting you focus more on patients and less on admin.Customisable: Tailored to your clinic’s needs, with templates and tools for easy note generation.GDPR Compliance: No patient recordings are stored; data is always secure.If you’re overwhelmed by clinical notes, Heidi is the tool that will help you reclaim your time. Thank you for tuning in! If you would like to try out Heidi for your clinic, visit https://www.heidihealth.com for more info, or contact the team for support.Remember, your time is valuable. Don’t let clinical notes take it away!Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Welcome to another episode of Treat Your Business! In this episode, we dive deep into a topic that resonates with so many clinic owners and entrepreneurs—imposter syndrome. As a clinic owner myself, I know how that nagging voice of self-doubt can hold us back from achieving our full potential. Imposter syndrome can manifest in countless ways, often making us feel inadequate, even when we’re highly capable and successful.I share my personal journey, from missing university entry requirements to becoming a successful physiotherapist and business coach. Throughout the episode, I discuss how imposter syndrome affects high achievers, how it shows up in everyday clinic life, and—most importantly—how to manage and overcome it.Whether you’re just starting out or have been in business for years, this episode will help you recognise imposter syndrome when it creeps in and equip you with tools to push through it, so you can continue growing your clinic with confidence.Key Takeaways:Understanding Imposter Syndrome: It’s a psychological pattern where individuals doubt their achievements and fear being exposed as a fraud, despite having evidence of their success.Common Triggers: High achievers, like clinic owners, often face perfectionism, overworking, and self-sabotage, which can hinder their growth.Managing Self-Doubt: You can’t eliminate self-doubt, but you can manage it by using practical tools such as the “7 out of 10” rule, which helps you avoid perfectionism and procrastination.The Power of Community: Surround yourself with supportive mentors and peers, and celebrate your wins with our #FridayCheers challenge to shift your focus to positive accomplishments.The Importance of Coaching: Having a coach provides accountability and support to tackle imposter syndrome head-on, helping you make decisions from a place of abundance rather than fear.Tune in to learn how to manage imposter syndrome and make bold moves for your clinic’s success!Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Welcome back to Treat Your Business podcast. I’m delighted to have Ben Holeyman from Jane App back with us today. If you’re a clinic owner or practitioner, this is one episode you can’t afford to miss. We’re talking all about retention – that crucial metric that can make or break your business. Fixing retention before investing in marketing is the key to long-term profitability. So, grab a cup of tea, sit back, and let’s dive in!Episode SummaryIn this episode, we discuss why focusing on client retention is essential for your clinic’s success. Ben shares valuable insights on how to use clinic management software, like Jane App, to boost retention effortlessly. From return visit reminders to creating an exceptional client experience, you’ll learn actionable strategies that help turn one-time clients into loyal, long-term ones. We also dive into the importance of knowing your clinic’s data, such as retention rates, to make informed decisions for growth.Key Takeaways:Retention is Key: Before spending on marketing, ensure your retention process is solid. Clients should come back for multiple sessions, not just one.Use Your Software: Leverage clinic management systems to automate reminders, track retention data, and create personalised experiences.Rebook Before They Leave: Encourage clients to rebook before leaving the clinic to avoid them falling through the cracks.Personal Touches Matter: Small gestures, such as birthday messages or check-in calls, go a long way in building loyalty.Know Your Numbers: Tracking metrics like conversion rates and follow-up visits helps tailor your retention strategies.Create Lasting Relationships: Aim for lifetime clients by offering exceptional, personalised service.Thanks for tuning in, and a big shout-out to Ben from Jane.app our Podcast Sponsors for joining us once again. If you enjoyed this episode, don’t forget to subscribe, leave a review, and share it with your colleagues. See you next week!Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Welcome to this week’s episode of Treat Your Business! I'm Katie Bell, and today we’re delving deep into a topic that has been coming up again and again during our coaching sessions—your money mindset. If you're struggling with pricing your services, or find yourself holding back from making changes in your business, this episode is for you.In this episode, we explore how your money mindset is like a thermostat, controlling the "temperature" of your financial success. Just like adjusting a thermostat can change the climate in your home, shifting your mindset from scarcity to abundance can drastically impact your business growth. We'll cover the experiences and beliefs that shaped your money mindset, and how those early lessons might be holding you back today.I’ll share my personal story of growing up in a self-employed household and how the lessons I learned about money shaped my approach to running a clinic. From undervaluing our expertise to fearing price increases, the way we think about money is often the hidden barrier to achieving the financial success we deserve.Key Takeaways:Your Money Mindset: Understand how your beliefs around money, often formed in childhood, directly influence your pricing, profits, and overall business success.Shifting from Scarcity to Abundance: Learn how adopting an abundance mentality can attract higher-paying clients and create more opportunities.Recognising Value: Stop pricing your services based on time and start focusing on the value and outcomes you provide to your clients.Overcoming Fear: Don’t let the fear of rejection or comparison to competitors hold you back from charging what you’re worth.Invest in Yourself: You cannot expect your clients to invest in you if you're not willing to invest in yourself—whether through personal growth or professional development.Tune in to this episode as we help you shift your mindset, and lay the groundwork for financial success in your clinic. No more undercharging, no more undervaluing your skills—it's time to thrive! Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Welcome to another episode of the Treat Your Business Podcast! I'm Katie Bell, and I’m thrilled to have you here with me today. This episode is packed with inspiration and practical insights, especially for clinic owners who are looking to elevate their patient care while also boosting their business.In today’s episode, I’m joined by the brilliant Michael O’Reilly, a seasoned clinic owner and physiotherapist who has revolutionised how we approach treating patients with upper back, neck, and shoulder issues. Michael shares his journey from recognising a common problem faced by his patients to developing a game-changing product that’s now making waves across the physio community.Summary:Michael O'Reilly discusses his innovative product, the OptiNeck Balance Wedge, designed to combat the postural challenges we all face in today's digital age. He dives deep into how this simple yet effective tool not only helps patients maintain better posture but also enhances their overall quality of life. More importantly, Michael shares how integrating this tool into your clinic can lead to improved patient outcomes, higher retention rates, and an additional revenue stream.Key Takeaways:Innovation in Physiotherapy: Michael’s journey from identifying a clinical need to creating a product that addresses it effectively.Posture’s Impact on Health: The importance of addressing posture daily to prevent long-term health issues.Enhancing Patient Compliance: How the OptiNeck Balance Wedge simplifies corrective exercises, making it easier for patients to stick with their routines.Business Benefits: How adding a product like this to your clinic’s offerings can increase patient satisfaction, improve retention, and provide a valuable new income stream.Practical Application: Real-world examples of how the wedge is being used in clinics, Pilates classes, and even at home to provide long-term benefits for patients.Whether you're a clinic owner looking for ways to improve patient care or just interested in the latest innovations in physiotherapy, this episode has something for everyone.To contact Michael O'Reilly for more information about the OptiNeck Balance Wedge or his work, you can reach him through the following channels:Website: optineck.comEmail: info@optineck.comInstagram: @optineck_balance_wedge and @the.neck.physioTreat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Welcome back to "Treat Your Business"! I'm Katie Bell, and today we’re joined by Ellis Sweetenham to discuss the crucial topic of trademarking in your business. Trademarking is often overlooked, but it’s vital for protecting your brand and securing its future. Let’s dive in!Episode SummaryIn this episode, Ellis Sweetenham breaks down why trademarking is essential, no matter the size of your business. Many assume their business is too small to be copied, but Ellis explains why protecting your brand is crucial from the start.Key TakeawaysTrademarking Essentials: Safeguard your brand’s identity and reputation, no matter your business size.Risks of Skipping It: Without a trademark, you risk losing customers to competitors and facing costly legal battles.Early Action: Start trademarking early as a preventive, not reactive, measure.What to Trademark: Secure your brand name, logo, slogans, and unique identifiers.Future-Proofing: Trademarks protect current operations and add value if you plan to sell or franchise.Real-Life Lessons: Learn from others’ mistakes to understand the risks of not securing trademarks.Availability Check: Conduct thorough searches or hire professionals to ensure your trademark is viable.Dispute Resolution: A registered trademark simplifies resolving disputes and pursuing legal action.Thanks for joining us for this insightful episode. Protect your brand to ensure your business thrives. If you found this episode helpful, share it with fellow business owners who could benefit from this advice.Connect with Ellis:Website: trademarkroom.com  Email: tmr@trademarkroom.com Phone Number: 02380 000190Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Hello listeners, and welcome to this week’s episode of Treat Your Business! I’m really excited to be joined by the fabulous Katie Knapton, the new Chair of Physio First. Today, Katie shares why Physio First is such a crucial organisation for physio-led practices. We’ll dive into the many ways PhysioFirst supports its members, from sole practitioners to large clinics, and explore the exciting initiatives that are shaping the future of our industry. Whether you’re already a member or considering joining, this episode is packed with valuable insights. Let’s get started!Episode Summary: In this episode, we sit down with Katie Knapton, Chair of PhysioFirst, to discuss the vital role PhysioFirst plays in supporting physio-led practices. Katie highlights how PhysioFirst is leading the way in providing essential resources, strategic partnerships, and innovative tools that help clinics thrive in a rapidly evolving industry. From CPD opportunities to business support, and even e-commerce solutions, PhysioFirst offers something for everyone. We also explore how the organisation is adapting to meet the challenges of modern practice, including the use of AI and digital innovation.Key Takeaways:Comprehensive Support for All Practice Sizes: PhysioFirst provides tailored resources and support, whether you’re a sole practitioner or managing multiple clinics.Innovative Tools and Partnerships: From e-commerce stores to AI integration, PhysioFirst offers cutting-edge solutions to streamline your practice.Importance of Community: Being part of a supportive network of physios helps combat the isolation often felt by clinic owners.Ongoing CPD and Compliance Assistance: PhysioFirst keeps members informed about regulatory updates, making compliance easy and stress-free.Flexible Involvement: Members can engage as much or as little as they like, with opportunities to volunteer and contribute to the community.Call to Action: To get in touch with PhysioFirst, listeners can visit the official PhysioFirst website at www.physiofirst.org.uk. On the website, they can find detailed information about membership benefits, upcoming events, and available resources. Additionally, they can contact the PhysioFirst team directly via email or phone, both of which are provided on the website. For those interested in speaking with a member of the executive team or learning more about specific services, the website also offers options to request a direct link or consultation.Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Hello everyone and welcome to this week’s episode of Treat Your Business! I’m thrilled to have Philippa, our brilliant Mindset and Success Coach from Thrive, joining me today. Philippa is an expert at helping people break through mental barriers and unlock their true potential. Today, we’re diving deep into the mindset shifts that can transform your business and your life. Whether you’re feeling stuck, battling self-doubt, or just looking for that next level of growth, this episode is for you. Let’s dive in!Episode Summary: In this episode, we explore how your mindset can be the key to unlocking greater success in your business. Philippa shares her insights on why our beliefs and self-perceptions often hold us back and how we can change that narrative. We discuss common mindset blocks like imposter syndrome, people-pleasing, and the fear of failure, and how addressing these can lead to profound changes in your business outcomes. If you’re ready to stop being your own biggest barrier, this conversation will give you the tools to do just that.Key Takeaways:Understanding Mindset Blocks: Identify and address the limiting beliefs that are holding you back, such as imposter syndrome and fear of success.The Power of Self-Worth: How your perception of your value impacts everything from pricing to business growth.New Level, New Devil: As you reach new levels in your business, be prepared to face new mindset challenges that require continued growth.The Importance of Pausing: Taking time to step back and reflect can bring clarity and help you overcome obstacles.Language Matters: The words you use shape your reality. Simple shifts in how you speak about yourself and your business can make a big difference.Thank you for joining us today! If this episode resonated with you, please take a moment to share it, leave a review, and help other business owners benefit from these insights. Don’t forget to check out the show notes for links to connect with Philippa and explore our coaching programmes at Thrive. Until next time, keep growing and keep thriving!Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Hello and welcome back to the Treat Your Business podcast! I'm Katie Bell, and if you’re a clinic owner feeling overwhelmed by the ups and downs of business, this episode is made for you. Running a clinic can sometimes feel like a wild ride on an old rollercoaster at Blackpool Pleasure Beach—unpredictable, thrilling, and at times, downright exhausting. Today, I’m sharing the five key lessons I’ve learned through years of experience to help you avoid the common pitfalls and achieve success faster. So, strap in, and let’s get started!Episode Summary: In this episode, I reflect on my journey as a clinic owner and share the five most valuable lessons I wish I’d known when I first started. From understanding your "why" to upgrading your mindset, each lesson is designed to help you avoid the mistakes that can slow your growth and drain your energy. We’ll dive deep into the importance of focus, asking for help, and surrounding yourself with people who inspire you to play a bigger game. Whether you’re just starting out or looking to reignite your passion, these insights will help you build a clinic that serves your life, not the other way around.Key Takeaways:Clarify Your Why: Regularly revisit the reasons you started your business to ensure it aligns with your personal values and goals.Focus on One Mentor: Avoid information overload by following the guidance of one trusted mentor who aligns with your business vision.Ask for Help Sooner: Recognise your strengths and delegate tasks that drain your energy, allowing you to focus on growth.Upgrade Your Mindset: Challenge limiting beliefs and adopt a mindset of abundance to break through to the next level.Play a Bigger Game: Surround yourself with people who inspire and challenge you to reach your full potential.Call to Action: Thank you for tuning in today! If you found these tips helpful, I’d love to hear from you. Please leave a review, share the episode, and let’s help more clinic owners thrive. For more support, join our free Facebook group or explore our transformational coaching programmes at Thrive Business Coaching. Until next time, remember—your business should serve you, not starve you. Let’s make it happen!Closing: I truly appreciate your continued support. Week after week, your feedback and enthusiasm fuel this podcast, and I’m excited to keep bringing you valuable content. Stay focused, stay inspired, and I’ll see you on the next episode!Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1