115 Taking Control of Your Clinic’s Operations with Janice Cook

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Welcome, fabulous listeners! If you’re a clinic owner feeling overwhelmed by juggling multiple responsibilities, this episode is a must-listen. Today, I’m joined by Janice Cook, an operational systems specialist who helps clinic owners streamline their processes, track key metrics, and regain control of their business.

Episode Summary

As clinic owners grow their businesses, taking on more team members, adding services, and expanding locations, many find themselves drowning in operational chaos. Janice explains how having the right systems in place can remove stress, save time, and improve profitability. She introduces her Fractional Operations Manager service, a flexible solution designed to help clinic owners implement systems, track key metrics, and make informed decisions.

Key Takeaways

✅ Define ‘Good’ – Establish clear, measurable targets for key business metrics like patient visit averages (PVA), occupancy rates, and revenue goals.
✅ Engage with Your Metrics – Don’t just collect data, use it! Regularly review your numbers to make informed business decisions.
✅ Outsource Operations – If systems and processes aren’t your strength, delegate them to a professional like Janice, so you can focus on growing your clinic.
✅ Stop Bottlenecking Growth – Many clinic owners unknowingly hold their businesses back by trying to do everything themselves. Having clear systems in place allows for better delegation and leadership.
✅ Prepare for the Future – Whether you plan to scale, step back, or exit your business, having strong operational foundations will make the transition smoother.

Resources & Connect with Janice Cook

📩 Email: janice@janicecook.co.uk
🌍 Website: www.janicecook.co.uk
📱 Follow Janice on Social Media: Facebook | Instagram | LinkedIn

If you’re feeling stretched too thin and need help organising your clinic’s operations, reach out to Janice for a no-obligation chat about how she can help.

Join the Conversation

💬 What’s your biggest operational challenge? DM me on Instagram or share in the Treat Your Business community!
🎧 Loved this episode? Don’t forget to subscribe, leave a review, and share it with fellow clinic owners!

🚀 Need more support in growing your clinic? - all of our links are below ⬇️ 

I really enjoyed diving into this topic (I've actually surprised myself, as usually talking tech bores me to tears) 

This week why not commit to taking action and transform the way your clinic operates! See you in the next episode. 🎙️✨

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk. 

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