Treat Your Business

Katie Bell
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Nov 12, 2025 • 38min

155 MBST, Innovation in Therapy & Bone Health

I'd love to hear from you 'text the show'WelcomeAre you going to the Therapy Expo? If you are, I want to see you! We're going to be there with a bigger stand than ever before, and loads of my team will be joining. I’m presenting twice on the Wednesday at the STA stand, so make sure you come along. My talks are always fun, full of energy, and packed with great takeaways. Plus, we’re running free short coaching sessions all day Wednesday and Thursday. You’ll get one-on-one access to me and my team, so don’t miss out – last year we ran out of slots really quickly!  Book your coaching session: https://events.thrive-businesscoaching.com/hot-seat-bookingEpisode SummaryToday, I’m joined by Liz Clare, Managing Director of MBST UK (now MBST Health), and Dr Anna, Chief Medical Officer at MBST Global. We dive into what MBST is, how it’s transforming sports and physiotherapy, and why it’s a game changer for clinics and patients. Anna shares her expertise as an orthopaedic and trauma surgeon, and we discuss the science behind MBST, its benefits for all ages, and the exciting growth of MBST Health.Key TakeawaysMBST is a non-invasive, pain-free therapy that works at the cellular level to support healing and long-term recovery.It’s suitable for everyone – from professional athletes to older adults, and it fits alongside other modalities like shockwave and laser therapy.MBST clinics in the UK have grown organically through patient results and practitioner passion, not sales teams.The technology is innovative, with no known side effects since 1998, and it’s supported by cutting-edge research and a strong professional community.Pricing models vary, but clinics typically charge £1,500–£1,700 for a full course, with aftercare and assessment included.MBST sets clinics apart, offering something unique and modern for patients, especially those with chronic conditions or osteoporosis.Resources & LinksConnect with Liz and Anna on LinkedIn and InstagramEpisode Sponsor:  Jane.appClinic management software and EMR that simplifies bookings, forms, and reminders so you can reclaim your evenings. Book a demo via the link in the show notes. Use code ThriveOneMo for a one month grace period.Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1
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Nov 5, 2025 • 20min

154 The Hidden Cost of Doing It All: Why Valuing Your Time Changes Everything

I'd love to hear from you 'text the show'WelcomeThis week, I’m sharing a powerful reflection from our Activate Masters boardroom session. If you’re a clinic owner who’s constantly juggling business, family, and the never-ending to-do list, you’ll find plenty to relate to here.Episode SummaryLet’s get real about the hidden cost of doing it all. After our live strategy days, I sat down with our Activate Masters members for a boardroom session that got right to the heart of why so many of us feel stuck and exhausted. It’s not just about needing help with social media or hiring someone for odd jobs. We talked about why we end up undervaluing our time, taking on every task at home and in the clinic, and why so many of us fall into the trap of trying to be superwoman.One member’s “simple” marketing question turned out to be so much more. Together, we uncovered the real challenge and worked through practical steps to break the cycle. In this episode, I walk you through how to do a proper time analysis, the importance of outsourcing, and why saying “no” isn’t selfish. I even share a few stories from my own world (including the infamous toilet roll saga) to show how the little things really do add up.Key TakeawaysThe real reason you might feel trapped and exhausted as a clinic ownerHow to uncover and tackle the hidden tasks draining your energyPractical ways to start valuing your time and letting go of “doing it all”Why saying no to rescuing everyone is a gift to yourself and your businessHow creating space in your week can lead to better decisions, more profit, and a happier youResources & LinksBook a demo of Jane clinic management software: [see show notes for link]Use code Thrive one mo for a one month grace period with JaneWant support and accountability from people who get it? Find out more about Activate and our boardroom sessions Episode Sponsor:  Jane.appClinic management software and EMR that simplifies bookings, forms, and reminders so you can reclaim your evenings. Book a demo via the link in the show notes. Use code ThriveOneMo for a one month grace period.Thank you for listening!If you’re ready to step off the hamster wheel and start valuing your time, I’d love to hear what you’re letting go of this week. Drop me a message—I’m always in your corner. Remember, you don’t have to do it all to be a superwoman. Your time is valuable, and so are you.Subscribe for more honest conversations, practical tips, and a big cheer from me Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1
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Oct 29, 2025 • 33min

153 Belief Lens: Shifting Mindsets to Elevate Your Clinic

I'd love to hear from you 'text the show'Welcome This week on the Treat Your Business podcast, I'm taking you behind the scenes of our recent live strategy days with our Thrive members. This was one of the most powerful events I've ever delivered, filled with breakthrough moments, laughter, tears, and a lesson about how our belief lens shapes our business.Episode SummaryThis episode is all about the belief lens through which we run our clinics and businesses. I share a deeply moving story from our strategy days where Jojo and Pete, long-time clinic owners, confronted the beliefs that were holding them back from paying themselves what they truly deserve. We dig into how money beliefs, often picked up in childhood, can create ceilings in our business and keep us stuck, even when everything else seems to be in place. You'll hear how a powerful coaching moment helped Pete challenge his fears, rewrite his story, and finally take action to value himself and Jojo first in their business. I also share practical steps to identify and upgrade your own beliefs so you can create more freedom, profit, and satisfaction in your clinic.Key TakeawaysYour business is being run through your belief lens – your current mindset shapes every decision you make.Childhood money beliefs can still be running the show in your business today, creating invisible ceilings.Real change happens when you challenge and rewrite these beliefs, not just by adding more strategy.Paying yourself first is essential – you wouldn't skip paying your staff, so don't skip paying yourself.Action steps: Reflect on your money beliefs, rewrite them, and take practical action to prove your new belief is possible.Surround yourself with people who have the beliefs you want to adopt, and repeat your new beliefs often.Resources & LinksJoin our next live strategy day in November – limited non-member spaces available!Episode Sponsor:  Jane.appClinic management software and EMR that simplifies bookings, forms, and reminders so you can reclaim your evenings. Book a demo via the link in the show notes. Use code ThriveOneMo for a one month grace period.Thank you for listening!I hope Pete and Jojo's story inspires you to reflect on your own belief lens and take steps to elevate your business and your life. If you wouldn't miss paying your staff, don't miss paying yourself. Value yourself first and your business will rise to meet you. For more insights and honest conversations, hit subscribe and join me next time on the Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1
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Oct 22, 2025 • 44min

152 Stop Procrastinating! The #1 Habit Holding Back Clinic Owners (and How to Beat It)

I'd love to hear from you 'text the show'WelcomeAlright, let’s be honest, if you’re a clinic owner, you know what it’s like to have a million things on your to-do list and still find yourself deep cleaning your desk, making another coffee, or suddenly deciding now is the perfect time to reorganise your entire reception area. Yep, we’re talking about procrastination. I’m Katie Bell and this episode is all about getting real, busting through the fluff, and helping you move past the things that hold you back. If you’ve ever found yourself doing literally anything except the one thing that will move your business forward, you’re in good company – and you’re definitely in the right place.Episode SummaryThis week, I’m joined by the brilliant Philippa Alrdridge as we dive headfirst into the world of procrastination. We unpack what it really means, why it’s not just about being lazy, and how it’s actually a clever little safety mechanism your brain uses to keep you firmly in your comfort zone. We get honest about our own procrastination habits (yes, even me), and share practical tips for recognising when you’re stuck, getting curious about what’s really going on, and finally taking action – even if it’s just for five minutes.We talk about the power of community and why surrounding yourself with the right people (the Thrive crew, obviously) is a game-changer for breaking free from old patterns. Plus, there’s a bit of Sheffield humour, some mum-life realness, and a big reminder that business is meant to be simple, not overcomplicated by endless overthinking.Key HighlightsWhat procrastination really is (spoiler: it’s not laziness)Why your brain tricks you into staying “safe” and how to spot the signsThe hidden costs of putting things off, from missed opportunities to extra stressHow to get out of your own head and into action, even if you start smallThe magic of community and why you’re the average of the five people you hang around withPractical questions and mindset shifts to help you move forward todayEpisode Sponsor:  Jane.appClinic management software and EMR that simplifies bookings, forms, and reminders so you can reclaim your evenings. Book a demo via the link in the show notes. Use code ThriveOneMo for a one month grace period.Thanks for ListeningIf you loved this episode, hit subscribe and stick around for more honest chats, bigger insights, and plenty of truth bombs. Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1
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Oct 15, 2025 • 22min

151 Beyond the Treatment Room: A Manifesto for Success on Your Own Terms

I'd love to hear from you 'text the show'Welcome 🎉Hello and welcome to the Treat Your Business podcast! I’m Katie Bell, and today I’m sharing something that’s been sitting with me recently, inspired by “The Hustle Cure” by Sophie Cliff. As a positive psychology practitioner, Sophie’s principles really resonate with me, especially around focusing on strengths rather than always trying to fix weaknesses. I’ll be diving into her manifesto for a different way of working, adding my own reflections and honest questions along the way.Episode Summary 📝In this episode, I take you through ten guiding principles for clinic owners who want to break free from the endless hustle and create a business and life that truly feels successful. I talk about why your definition of success is the only one that matters, building your identity beyond your achievements, quitting the comparison game, and challenging your inner critic. I also share why embracing who you are is more powerful than endlessly trying to fix yourself, and the importance of knowing that just because you can do something, doesn’t mean you should.Key Takeaways ⭐The only version of success that matters is your own. Don’t chase someone else’s idea of what success should look like.Build an identity that’s more than just your job title or achievements. You are so much more than your clinic.Quit the comparison game. Focus on your own path and do less, but do it better.Challenge your inner critic. Outsource when you can and remember you don’t have to do it all.Embrace who you are—your strengths, rhythms, and ways of working.Just because you can do something, doesn’t mean you should. Protect your time and energy.Harness the power of future regret by making sure you spend your time on what truly matters.Celebrate your wins, no matter how small. What gets recognised gets repeated.Be in the season you’re in. Give yourself permission to slow down or focus as needed.Lean into what feels good. Sprinkle some joy and fun into your business and life.Resources & Links 🔗“The Hustle Cure” by Sophie CliffEpisode Sponsor: Jane clinic management software: Book a personalised demo Use code Thrive one mo for a one-month grace period on your new account.Final Thoughts 💭I’d love for you to pick one of these manifesto points and reflect on how you could live it out in your own life and business. Your one wild and precious life is too important to waste on someone else’s version of success.Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1
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Oct 8, 2025 • 32min

150 Beyond the Treatment Room: How Playing to Your Strengths Will Transform Your Clinic

I'd love to hear from you 'text the show'WelcomeWelcome back to the Treat Your Business podcast. I’m Katie Bell, clinic owner, bestselling author, physiotherapist, and your business mentor. After 150 episodes, I’m still here to give you real, honest advice and tried and tested ways to grow your clinic and your life. 🎉Episode SummaryIn this special 150th episode, I’m sharing why leaning into your strengths is the game changer for clinic owners. Forget trying to be brilliant at everything. I’ll walk you through how to spot your superpowers, why it’s okay to let go of your weaknesses, and how designing your business around what lights you up will help you make more money, get your time back, and enjoy your business more. Plus, I’ll let you in on some of my own struggles (yes, stacking the dishwasher made the list!) and how I learned to stop trying to fix things that just aren’t my thing.Key Takeaways✨ You don’t have to be good at everything - just a few things that matter most✨ Playing to your strengths gives you more energy, better results, and more joy✨ Make a simple strengths and struggles list: three things you love, three things you dread✨ Outsource, delegate, or just stop doing what drains you✨ Your weaknesses aren’t flaws - they’re someone else’s strengths waiting to join your teamResources & Links👉  Invest in your team’s growth. Our face-to-face therapist transformation course is back this December in Sheffield - only nine seats left!Final ThoughtsRemember, you only need to be brilliant at a very few things to build the business and life you want. Lean into your strengths, don’t try to fix your weaknesses, and let’s celebrate what makes you unique. Thanks for joining me—if you had a lightbulb moment, pass this on to someone who needs it. See you next time!💙 KatieEpisode Sponsor:  Jane.appClinic management software and EMR that simplifies bookings, forms, and reminders so you can reclaim your evenings. Book a demo via the link in the show notes. Use code ThriveOneMo for a one month grace period. Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1
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Oct 1, 2025 • 25min

149 Beyond the Treatment Room – Defining Success

I'd love to hear from you 'text the show'Welcome back to the Treat Your Business podcast. It’s just me, Katie Bell, with you for the next three weeks as I kick off a little solo series I’m calling “Beyond the Treatment Room.” I’ll be honest, I was tempted to record a full episode reflecting on the first six weeks of being a mum, but I realised I’m still very much in the trenches. So, I’m parking the parenting wisdom for now and focusing on something that’s really hit home for me lately, defining what success really means.If you’ve been running a clinic for any amount of time, you’ll know how easy it is to get swept up in someone else’s version of success. Instagram will have you believing you’re not even a business owner unless you’re hitting seven figures. But let’s get real - success looks different for everyone. Whether your goal is to work three days a week and pick the kids up from nursery, or you want to smash through to seven figures and travel the world, your version of success is yours alone.In this episode, I’m sharing my own journey of redefining what success means, especially now I’m a mum. I’ll talk about the trap of chasing borrowed success, how easy it is to get caught up in the hustle, and the real truth behind those shiny Instagram numbers. Spoiler alert: more revenue doesn’t always mean more happiness.We’ll dig into three big questions:What do you want your life to look like right now, in this season?How do you want to feel in your business?What impact do you want your clinic to have on your clients, your team, and your community?I’ll also share some honest stories from my own business and maternity leave, including the reality of “maternity pay” as a business owner (spoiler: it’s basically nothing), and why I’ve had to make my business work for my life, not the other way round.So, grab a cuppa, take 15 minutes this week to think about your own success statements, and let’s start building a business that actually works for you.Key Takeaways:Your definition of success is unique to you - don’t get caught chasing someone else’s dream.Revenue is only one piece of the puzzle. Focus on profit, time, and how your business supports your life.Ask yourself what you want your life and business to look like, how you want to feel, and what impact you want to make.Build your business around your own version of success, not Instagram’s.Episode Sponsor:  Jane.appClinic management software and EMR that simplifies bookings, forms, and reminders so you can reclaim your evenings. Book a Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1
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Sep 24, 2025 • 21min

148 Frazzled and Overwhelmed? 5 Proven Ways to Regain Focus for Clinic Owners

I'd love to hear from you 'text the show'WelcomeHi, Katie Bell here, and if you’re new here, a massive welcome to the Treat Your Business podcast. Whether this is your first listen or you’re a regular, I’m so glad you’re tuning in. This week, I’m diving into something that so many of us need to hear: what to do when you’re feeling overwhelmed, distracted, and a bit frazzled, like your brain’s running on too many tabs.Episode SummaryEver look at your browser and realise you’ve got 65 tabs open? That’s how life as an entrepreneur or clinic owner can feel. Tired but wired, working hard but not really moving forward. If you’re doing all the things but none of them seem to be working, let me reassure you: you’re not broken, you’re not failing, and you’re definitely not behind. You’re simply in the middle of a big shift.In this episode, I’m talking about what’s really going on when you feel this way, and more importantly, what you can do about it. Grab a cuppa and settle in.Key Takeaways✨ Overwhelm often isn’t about how much you’re doing, but about how much change you’re experiencing.✨ Growth and change can feel uncomfortable, but that’s totally normal.✨ The cure for overwhelm isn’t more information or more ideas, it’s focus and action.✨ Pick one thing that matters most right now and give it your full attention.✨ You don’t need another idea, you need to implement the ones you already have.✨ Trust yourself to go deep, not wide. Consistency and commitment win the day, even when it’s boring or uncomfortable.Practical Steps to Reclaim FocusMute the Noise: Step away from social media or mute accounts that trigger comparison or doubt.Set a Consumption Limit: Cap your learning time each week. Spend more time doing than consuming.Pick Your Lane: Decide what season of business you’re in and choose one focus for the next 90 days.Revisit Your Strategy: Go back to your plan, check your 30-day goals, and let them ground you.Seek Clarity: Reach out to your coach or a buddy for a sense check and support.Resources & LinksThis episode is sponsored by Jane, the clinic management software and EMR. If you want to reclaim your evenings and weekends, check out the link in the show notes for a personalised demo. Use code Thriveonemo when you sign up for a one month grace period.Final ThoughtsIf you’re feeling frazzled, you’re not weak or failing, you’re just in motion, doing the brave work of change. Be kind to yourself. Turn down the noise,Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1
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Sep 17, 2025 • 33min

147 How Student Placements Can Solve Your Clinic’s Recruitment Crisis: Practical Strategies with Carys Roberts

I'd love to hear from you 'text the show'WelcomeWelcome back to the Treat Your Business podcast! This week, I’m diving into the recruitment crisis we’re all feeling in the clinical world – but I’m not just here to moan, I’m here to shine a light on the opportunities as well. I’m joined by the fabulous Carys Roberts from Swan Physio and Cygnet, who’s back by popular demand. We’re unpacking how student placements can transform not only your clinic but also the careers of the next generation of clinicians. Trust me, if you’re overwhelmed with recruitment or just fancy a fresh approach, you’ll want to listen in!Episode SummaryIn this episode, we get real about the challenges facing clinic owners – from the lack of hands-on experience in new grads to the ever-changing employment rights. Carys shares her journey from juggling five jobs to running a thriving, multidisciplinary clinic and supporting student placements for over 15 years. We talk through how bringing students into your business (yes, funded placements!) isn’t just about giving back – it’s a strategic move to help you grow, recruit confidently, and future-proof your clinic. Expect practical tips, a few laughs, and honest chat about what actually works in the real world.Key Takeaways✨ There’s a recruitment challenge, but also a huge opportunity if you’re open to student placements✨ Funded placements can be a game-changer for your business – you get to “try before you buy”✨ Building the right processes and onboarding is crucial for success (yes, Carys is the spreadsheet queen!)✨ Student placements aren’t just for physio clinics – there are options for everyone✨ It’s all about finding the right fit: attitude and values matter more than clinical skills at first✨ Students can add value in surprising ways – from running classes to bringing fresh ideas✨ Start the conversation now, even if you’re not ready yet – it takes time to build the right infrastructure✨ You’re not alone: bespoke support and resources are available to help you every step of the wayResources & Links🔗 Find out more about Carys and student placements at swanphysio.co.uk/sReady to take action?If you’re feeling the recruitment pinch or just want to future-proof your clinic, don’t wait – reach out, start the conversation, and see how student placements could work for you. You might just find your next superstar!Thanks for tuning in – as always, if you loved this episode, let me know, share it with your fellow clinic owners, and keep an eye out for more practical tips and real talk in Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1
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Sep 10, 2025 • 30min

146 Unlocking the Power of Clinic Software with Ben from Jane

I'd love to hear from you 'text the show'Welcome 👋Welcome back to the Treat Your Business podcast! This week, I’m joined once again by the wonderful Ben from Jane, our episode sponsor and a familiar face around here (third time on the show, he’s practically part of the furniture now!). If you’re a clinic owner who’s ever wondered how to make your software work harder for you, this episode is packed with practical tips and real talk.Episode Summary 💡In this episode, Ben and I dig into a challenge we all face: making the most of the software in our clinics. Let’s be honest, most of us only use a fraction of what’s available, and it’s easy to feel time-poor when there’s so much to juggle. Ben shares brilliant insights on how to unlock hidden features, save hours every week, and get a real return on your investment, without the overwhelm. We talk about the importance of stepping back from the day-to-day, even if it means sacrificing a bit of short-term income, so you can set up systems that give you more time, energy, and freedom in the long run. Key Takeaways 📝Don’t just “set and forget” your software: Most clinic owners use just 5–10% of their software’s features. Take time to learn what’s possible and let it work for you!Short-term pain for long-term gain: Sometimes you need to step back, invest a day or two in optimising your systems, and watch the benefits snowball.Retention tools are your secret weapon: Use features like rebooking reminders, cancellation reports, and automated follow-ups to keep clients coming back.Track your time and tasks: Do a simple time analysis for a week - where are you spending hours on admin that could be automated?Don’t be afraid to ask for help: Ben and the Jane team are there to support you every step of the way - take advantage of those setup calls!Balance your availability: More open slots don’t always mean more bookings. Use tools like “make me look busy” to manage your diary and create demand.A process-driven business is a great business: Even as a sole trader, get your processes out of your head and into your systems.Resources & Links 🔗Learn more about Jane and book a personalised demo: Jane.appUse code Thriveonemo at sign up for a one-month grace period!Got questions for Ben? Reach out through the Jane website or give their UK team a call.A huge thank you to Jane.app for sponsoring this episode and to Ben foTreat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

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